Huge store with all the things you could imagine needing for the outdoor. There's a wide range of…read moreitems there from fishing gear, shoes, snacks, to camping gear. For how large the store is, finding someone to help was a bit difficult. Christmas time is fun there. They have a Santa's workshop situation where you can get a free picture with Santa. Who doesn't love Santa? There is a walk up line and you can also make a reservation online to take a picture as well.

This is a big store, like the size of Costco big. The first thing I was impressed with was that…read morethey offer motorized carts for those with mobility challenges. This is an outdoor enthusiasts dream with about everything for clothes you need, boats, quads and a good shoe selection, too. I went there for a new flannel shirt and was impressed with their selecion along with the qualuty of their clothes. I think I might like a quad to get around on my property next year and they have a nice selection. They even offer an EV quad. That would be the one for me.

Horrible store with horrible management. They waste people's time, advertised a product would be in…read morestock and did not inform me you could reserve through phone, instead I showed up early and was denied product. They cater to scalpers and have no actual reservation system other than phone calls which can be faked. Shop elsewhere where they value actual customers, foot traffic and repeat customers mean nothing here

*Business itself is good, whenever I've gone here staff is helpful if I have trouble.*…read more Not sure where else to put this, I can't find anything on security for this parking lot, but I work graveyard and needed money out of the ATM (*right* outside Big 5). No signage saying no one in the parking lot after a certain time, *nothing.* light comes on and suddenly a man on a speaker says I'm "trespassing and have been recorded." I'm sorry, don't have an outside ATM then - honestly. This has never happened at another ATM in my 30 year life-span. If you can't be bothered to even put a simple sign out, don't have something on your lot that's accessible past business hours. Plain and simple unjustified to accuse people of trespassing when they *haven't been asked to leave* and *again no clear signage saying you cannot access to ATM in this timeframe.* The dude on the speaker was obnoxious about it too. Whoever your security is needs to relax and get some proper signage at *all* entrances. I was just pulling out money for my fucking rent at an outdoor ATM.

We have been REI members for years. Today I was treated so rudely that I'm not sure I would ever…read moreshop the Tacoma store ever again. I was returning an item with the tag still on it and was treated horribly. I ended up keeping the item and will donate it to somebody rather than dealing with Kevin. I was ready to purchase a $350 piece of luggage that I will now buy online not through REI.I'm

Amazing experience here! I love browsing REI but recently had the need for some help with a roof…read morerack. I purchased the wrong kind online and had to return it, and Brandon walked me through everything and since they didn't have what I needed in store, he wrote down all the models and skus needed for me to get the correct parts. It was so nice to get such customized service! Love that there's still employees who know their stuff. There's also nice clearance and last-one deals here. Haven't had a bad experience!

Over the last 4 years, we have been getting our fishing gear at this sporting goods store. They…read moreseem to have most of the items in stock and reasonable prices for almost everything that we need for fishing. The non-fishing apparel - caps, clothes, gloves are usually never on sale even though you can get a little of a discount for being a member. But that's about it, really. You hardly see brands like Columbia, Under Armour or others go on sale. Even when they have the annual tent sales during the Summer in August, hardly see things on sale that much. As for customer service, guess it depends on the days, because we have received mostly great to pretty bad and slow services on different days we have visited this store location in Fife, on occasion. We still shop for our fishing gear here as we like the selection and variety of items for different fishing seasons - Salmon, Steelhead and Trout.

I've been coming here for years, in fact I worked right next to them for 9 years. The customer…read moreservice has always been easy to deal with. I had an issue just Tuesday and Kim in the shipping department took care of it for Ina timely manner & really showed up for me. Her customer service was top notch!! Thanks Kim for helping me out with my issue and making sure I didn't go this weekend without what I ordered! The value is good if you need extra deals I suggest ordering through Walmart. Don't hate me but it's true!!

Greats service! We came from out of town for a hockey tournament. We walked in a minute before they…read moreclosed and they got us all fixed up for an early morning game next day before they closed. Nice to see a local shop still going strong.

We came in today to get all the gear for our daughter's first hockey season. Zack was immensely…read morehelpful! Knowledgeable, happy to answer questions, look through the stock to find the right options and to assess fit. He was friendly and funny and made the entire process much easier. We got a mix of new and used items which helped keep the price a little lower.

These guys and gals ROCK Just purchased new snowboard…read moreand gear for my teenager, second time doing so, older sibling got his last year. The staff are very knowledgeable, friendly, and attentive without being pushy. Once we made our purchase, they assembled ans setup our boards. Being a few moths out of season, we got a GREAT deal. They have boards and skis with all the accessories. They also offer seasonal rental which is awesome when your kid is still growing. The price for seasonal rental is very reasonable, you'll make it back quick, when you consider the price of the seasonal rental is anout the same as a day rate at Crystal or White Pass.

I visited the shop on 7/23/26 because I've seen a Patagonia backpack before at the store so I…read morewanted to see what they had. When I walked in, I was greeted by a man and a woman, both very kind. Immediately I was told the backpacks might be "more than what I'm looking for," even though I hadn't said anything about my budget or what I needed. I'm hoping the intention wasn't stereotyping me, but the assumption made me feel a bit dismissed, and it changed the tone of the interaction. Im not calling anyone racist but I'm not sure if me being Latino or not your typical skier (appearance wise) gave them a quick assumption that this wasn't my place to be. They still offered me to walk in and browse but I was already turned off by the interaction. I ended up leaving because it felt awkward. I think the staff meant well, but it would help if they asked customers what they're looking for before making assumptions. It would make the experience more welcoming.

My kid is a lefty and, no joke, this was the only place within a 20 mile radius that had supplies…read morefor her. I've always found what I needed and been shocked at what else I've left with too. Pricing feels fair, and I've never had an issue with customer service. They tend to be on the quiet side, but frankly I prefer that... and they've always been ready to help when I ask!

I love it even more every time I step inside. The store has this perfect blend of nostalgia and…read moremodernity that draws me in, making each visit feel like an experience. The collection is not just limited to high-end gear, but also features limited-edition pieces and retro items that take me back to iconic sports moments. Even though the prices are high, I feel like I'm investing in something timeless--whether it's a beautifully restored vintage basketball or a rare pair of sneakers that I know will last for years. The staff is always knowledgeable and passionate, and their enthusiasm only adds to my love for the place. It's more than just a store; it's a treasure trove that keeps me coming back for more.

This is a very well-stocked AND well-run fly shop. Wish it were closer. I've always found what I…read morewas looking for and always found myself thinking "What a great fly shop!" when I walked out.

I have been to a lot of fly shops over the years, some are friendly and helpful and others seem not…read moreto care. I don't even live in this area but I had some time to kill and Tacoma is not a place I would expect to find a fly shop but I was pleasantly surprised after stopping in here. Not only was the owner super helpful and willing to chat but he gave me some recommendations on flys for where I live. On top of all this they have an awesome selection of gear, flys and rods/reels. 10/10 would recommend stopping here if you are into fly fishing or want to get into it. I'll definitely be back here!