I want to start off by saying that immediately upon walking in I was greeted very warmly and with a…read moregenuine smile then directed to the boots where I could be helped. The manager Algie was hands down amazing with helping me. He knew what I needed and the first pair of boots were the ones I walked out with. Why can't every experience be this easy? I went to 3 other stores before here with no luck AND nobody helped me at those other stores either. This man needs a raise or at least recognition for his exceptional customer service. Thank you Algie!

The staff had outstanding customer service skills. Algo was a big help with getting me squared away…read morewith my new gear. I definitely will be coming back

Customer service. 9/10 the lady and gentleman were very generous to our situation. Even helped out…read more Will get you right selection of suits and dresses. Remember this is a rental place and will have good suite/ dress for whatever day you need it for at a good value for the quality. If you want to full buy I think you would have to ask.

ZERO stars...negative stars if possible!!!! Omg where do I even begin?! First of all, this may/may…read morenot be the actual business name. The actual business seems to be "Norma's Formalwear" or similar. PLEASE do yourself the favor and learn from others' mistakes in dealing with this "business "! DO NOT- I repeat, DO NOT!- give this person ANY money or business!!!!! Complete SCAM! I brought my son in last week for a prom tux/suit. Red flags popped up (cash or Zelle only?), but I gave her the benefit of the doubt. I trusted this was a legitimate business. I could go on and on about the details of each shady hint, but let's cut to the fact that, although I remained friendly and forgiving with her lack of communication and pressing of our time, we did not receive his suit. I kindly left a voicemail for a refund yet she still did not respond. I called this morning now (day AFTER prom) and I more firmly asked for my refund, at which point she answered the phone and told me my son's suit has been in her shop for several days!! I became angry because she lied to me either yesterday, when I had her in the phone the afternoon of the prom and she told me the "shipment" won't be in until 2pm, or she's lying now. Either way, I want her to hand us a suit or our money! I've given her every chance to make this right yet she yelled at me on the phone saying she "don't do refunds" and hung up on me. Hasn't picked up my calls since.

I came in for a haircut upstairs and on the way down couldn't resist taking in the beautiful…read moreclassic car. The owner came over and generously opened its hood and let me sit in it. The natural conversation turned to clothing, and Larry really was great. I had never heard of the Calder Caramel shirts and he spent time to educate me about the best colors for my skin type, the brand, etc. The shirts are not cheap, but neither am I, but still I decided to wait. He was not only accepting of that, but almost encouraging of it. But after leaving I turned around and went back in to buy the shirt. He had just closed the store, but opened the door and let me in to buy the shirt. He repeated if I have any troubles with it then do not hesitate to return it. I love the shirt, the service this store offers, and mostly the genuine and personable nature of these good folks. I will be back for more!

McCauslands at Tacoma mall is definitely a text book example of how "the employee maketh the…read morecompany"... Larry is the best asset of this business with almost 5 decades to his credit at the same location (46yrs to be exact) I've been shopping here for some of the momentous occasions in my life and the outfits, tailoring and quality are impressive. Currently I'm getting a wedding suit made through them (with a Co. in Montreal, CN) and it's been exciting. A must call on Larry !

Today, I visited Burlington Coat Factory in Puyallup, Washington, and I was absolutely impressed!…read moreFrom the moment I walked into the store, I noticed how clean, tidy, and organized everything was. It made shopping such a pleasant experience! A Huge Variety of Perfumes and More! If you love shopping for a little bit of everything, this is definitely a store worth visiting! They had a huge variety of perfumes, including wonderful fragrances to explore. I also enjoyed seeing their selection of purses, home goods, clothing, and so many other great items. Getting Ready for Christmas! I was excited to see a variety of Christmas merchandise available, too! It's always fun to find seasonal decorations and festive items while shopping. Whether you're looking for something for your home, a gift for someone special, or a little something for yourself, there are plenty of things to browse. Wonderful Customer Service! I want to give a special thank-you to the cashier, who was absolutely wonderful! She was very polite and made the checkout experience pleasant. Friendly customer service really makes a difference, and I appreciate employees who treat their customers with kindness. Great Prices and Convenient Parking! Another thing I appreciated was the affordability of the merchandise. There were so many products at very reasonable prices, making it a great place to shop without spending a fortune. The parking was also great, which made the entire visit even more convenient. My Final Thoughts Burlington Coat Factory in Puyallup, Washington, made a wonderful impression on me! A clean and tidy store, a great selection of perfumes, purses, clothing, home goods, Christmas merchandise, affordable prices, convenient parking, and a polite cashier all made this a five-star shopping experience. I would absolutely return to this store, and I encourage others to stop by and see what treasures they can find! Thank you to the employees for helping make this such an enjoyable visit. I think you're wonderful so keep up the good work. I'll be back that review lady on yelp you have five stars.

I'm shocked with the lack of product in the store considering it just opened. Maybe it will take…read moresome time or maybe a lot of stuff sold a week after opening? Staff seems friendly. Product appears generally organized.

UPDATE 6/27/2020: The Mens Warehouse of Puyallup solved this issue for us, so I am revamping my…read morereview. The local team was furloughed and unable to assist and does not appear to be part of the issue with showing "Curbside Pickup" on the Yelp site. Their corporate office was worthless, but the local team and manager Nick took care of us in a fair manner. The shirts we got and the tailored suit looks amazing and they offer lifetime adjustments on the tailored work! PREVIOUS REVIEW: We placed our order just before COVID hit. We purchased a suit and some shirts nearly 90 days ago but none of us expected everything to be shut down. We walked out with the shirts, but the suit needed to be modified. What I am actually disappointed over is their poor customer service given the current state. When you call there is a recording stating they are closed and to go to their website, then it promptly hangs up the call. You go to their website and have to navigate to their store. It says they're closed. Duh. Then I navigate as to who to call at corporate. You finally call and wait for a LONG time. Once you actually get someone, they say they can't do anything to help or give you an assurance that you're going to get your stuff or allow you to return the shirts that were purchased prior to them shutting down. Someone SHOULD be able to answer a question and provide me written assurance, but they have not. Today I go onto Yelp and see there's a service for curbside pickup. Cool, but this is never mentioned anywhere via their website or when you call. And if that service is available, how come they weren't proactive and called to tell us our suit is ready? We just want the product we paid for before the time ends in which I can dispute with my CC company. They can even mail it if they need to. Shouldn't be that difficult. We just need the product and an answer. If they come through with an answer I'll be surprised. Wish I had reviewed them prior to making a purchase as it looks like they offer poor service throughout.

This retailer has darn good sales around the end of the month every month and staff are typically…read morehelpful and friendly. Regular priced items are costly but the quality is decent with just about everything they sell. I personally love their jeans.

This is my go to store for anything I need. I wish there was another one deeper in Puyallup, but…read morethe drive is definitely worth it! I just got some great deals on some kids Under Armor clothing (: I love getting birthday gifts here for people, because I could spend the same amount of money as I would another store, but here I get so much more for my money. (: check this place out if you already haven't (:

They have good deals, but their new hires are untrained. I got two pairs of socks and tried…read morereturning them and they accidentally charged me a third time for the socks. Told me my refund would take up to a week. I let it slide because it was only 20 something dollars, but I asked where my refund was a month later and they only gave me a third of my refund back. The lady I dealt with didn't do the receipts right and so I had no proof I returned the merchandise. Ridiculous

Dashed in for a couple shirts…read more Staff were very helpful and the prices were reasonable. Got in got out and made the party. Thanks Kohl's. Cashier even had a coupon and that helped because I forgot about my having one. She reminded or asked and sure enough I did. Another win. Clean and bright and friendly with good prices. Just how I like to shop.

I don't typically shop at Kohl's, usually I'm in there to return Amazon products. This particular…read morevisit made me actually have a look around and it was because of the best customer service I've experienced in a very long time! Sadly it seems that customer service has become non-existent, but not today... When I was making my return of an Amazon product, the young lady assisting me was not only warm and friendly, but she took the time to assist my elderly mother with her return in a way that was kind and generous with her time; assisting my mother with finding the proper return label and while remaining cheerful and friendly. I don't have this lady's name, but a huge shout out to her!

I've had both a really positive experience and one where I felt like I was a bother. One time I…read morewent in there looking for steel toed shoes and an older lady helped me and was so sweet and helpful it was the best customer service I've ever had. I went in today 06/07/25 just to browse and bought something and the checker Gracie, seemed completely bothered by me trying to buy something. I didn't realize me trying to make a purchase which made her have to get off her phone was such an issue. Even the person I was with as we left was wondering why she seemed so bothered. Hopefully she had a better day. Anyways kudos to the older lady who helped me make my shoe purchase, you're a rockstar.

$225 loss. Kinda frustrating but we bought a spendy pair of boots in June and one boot had been so…read morepainfully uncomfortable for my husband that he hasn't worn them. Just looked to sell and the widths were completely mismatched. Ugh. Check to see that your shoes matching at this store!

Love this shop! Tons of unique designs and clothing for everyone in every style. As a plus size…read moreperson, I'm thankful for the size range. I love all of the Tacoma items and can't wait to snag one of those zip up hoodies!

Bought a super cool shirt from them in July as a birthday present for my brother. The size I bought…read morewas a little small on my brother, so I asked these guys if I could possibly exchange it for a bigger size. They said they could do an exchange, but that it would be two weeks before they had the replacement. I said okay. I called two weeks later to check in, was told another 2 weeks. Called again at 4 weeks, was told another 2 weeks. It's been 2 months now. They've stopped answering my calls. Word of advice on customer service: under promise and over deliver. I would've rather been told 2 months ago that you may never stock that shirt again, or that you're unsure when your supplier will come through, or that you don't do exchanges but I can buy another. Being led along with false promises is far more disappointing.

We were walking through antique row and went into this store which was fun to walk around in. They…read morehad some very creative vintage clothing and other items. There was a lot of vintage clothes including flannel and wool shirts, shoes, pants, hats, and other items. There were also some jewelry, There were some various odds and ends as well. We really enjoyed looking around.

D Haberdashery is one of the shops in the Antique Row neighborhood in Tacoma. I honestly think I…read morehaven't been into many of these shops until our last visit there but also the businesses appear to get replaced relatively quickly if one closes giving some parts a unfamiliar feeling if you don't go there much. D Haberdashery was one shop I am pretty sure I haven't set foot into until recently. There is a great eclectic variety of vintage clothing here and other types of merchandise. Mainly dust collectors really but very intriguing all the same. The real human skull in the display window definitely grabs passersby's attention as you go past on the sidewalk. Not sure if that's for sale since it wasn't something I really wanted despite having a taste towards the macabre. Maybe "too real" I guess. But this shop is definitely worth diving into and checking out. Chances are very good here you may have something you'd want to purchase.