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    Work-Sports & Outdoors

    1.0 (1 review)

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    1 year ago

    brought back a pair of shoes the next day and they would t take them back because I walked outside with them on. never going back

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    Big 5 sporting Goods

    Big 5 sporting Goods

    3.0(7 reviews)
    4.1 mi
    •$

    I called ahead, and asked if they sold Washington State Parks Discover Passes. Yes! says the…read moreperson who answered the phone. So, on a dark and rainy Puyallup night I drove to their store. The first clerk I asked to sell me a pass fumbled around and could not log into a computer. He made an odd, childish sounding call to another clerk. That person came and the two of them would have been comical to watch, if not so sad. After about 5 minutes, clerk 2 called his manager. I had the dubious please of listening to first questions about the computer ( I could tell it was not good news of some type), then a long conversation about sales, socks and things the clerk was to do. It was very clear the customer standing awkwardly in their store was not important. So, after the call, I'd been in the store 10-15 minutes. The clerk addresses me, while looking down and to his left, like he was afraid of me. I had NOT said a single word at this point. He gave a long-winded excuse, this was a known issue, they had submitted tickets, they simply had to call the state and get it fixed. I simply said OK and left to find another store and by my pass. This store needs training and a manager shake up. To not post the computer was broke (so I would not drive there in the first place), to not notify staff, to not care about the customer standing there while they were talking socks and sales.... Everything that is wrong about retail training and service is endemic to this store.

    I really like this new Biig 5 store they opened in Puyallup, its away from the South Hill Mak…read morenightmare area so can avoid it and just go here if I need to get shoes! They always have good prices and quality of shoes, and UNLIKE Target, they have Men shoes! Yay! They also have a good selection of camping stuff, hunting, and fishing and whatever else a active outdoor life needs :) I do think this store has real friendly and helpful employees as well.

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    Big 5 sporting Goods
    Big 5 sporting Goods
    Big 5 sporting Goods

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    DICK'S Sporting Goods - 11/29/25

    DICK'S Sporting Goods

    2.3(69 reviews)
    6.0 mi
    •$$

    I went into Dicks about 6 months ago to buy a pair of tennis shoes, I got nobody to help me and…read morewaited about an hour to just walk out. Then I decided to go back in today and give it another shot. After waiting for about 20 minutes someone came over and scanned the shoes I wanted. I waited for over a half hour to have someone bring them out and nothing. I stopped a service person and asked if I was still on the list for the shoes I wanted - then was told that they couldn't find the other one....and he also said " I'm surprised nobody told you" . so I waisted over an hour just trying to buy a pair of shoes. I then went into the mall a few doors down and bought a pair. The service is awful.... I tried 2 times and both times I received no service; I won't be going back. That system does not work!

    1/15/26 Went in to get some new sneakers for the gym. I was…read moreoverwhelmed by the various brands and styles, and I was feeling reluctant to default to a Nike shoe... Yoshi not only helped me find the right shoe with support and comfort, they went out of their way to find an insole that was going to help correct a fallen arch that I had not discovered I had... I always thought you either have an arch or you don't--unbeknownst to me you can correct it. So now, I'm leaving feeling taken care of even more than some of my doctors. It's nice to see even at a sporting goods store there are people who are passionate and caring, thanks Yoshi! :)

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    DICK'S Sporting Goods - 11/29/25

    11/29/25

    DICK'S Sporting Goods - 11/29/25

    11/29/25

    DICK'S Sporting Goods - 11/29/25

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    11/29/25

    The Bicycle Hub - View of shop

    The Bicycle Hub

    5.0(16 reviews)
    4.6 mi

    Veteran owned and awesome service. Has most parts and tools…read morein stock and available. Incredibly kind and considerate as I'm not bicycle repair pro. Highly recommend!

    I was experiencing very squeaky disc brakes on my new bike after a commute in the rain. My husband…read moreattempted to clean these disc brakes with auto brake cleaner. Little did we know that this would leave a film in the disc that would make the problem worse. I was unable to get my bike in to my local bike shop, as it was mid summer. They had about a month wait time. I called Brett and he was able to look at my bike the very next day. I dropped it off on a Friday and he had it ready on Monday. He gave me a range of options for repair, starting with replacing the brake pads and but giving the option of replacing the brake pads. We went with that. He explained the importance of using just alcohol to clean the disc and doing it often. Since I have only ever had caliper brakes, I didn't realize the need to clean a disc brake system. He had the job done by Monday and I was back on the trail for my summer commute. I really appreciate his competence, kindness, and quick response. I will very likely use this repair shop rather than my local one. Even though I have to load my bike up and drive it to south hill, it's great to have confidence in the person making your repair and get a comprehensive explanation about the process.

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    The Bicycle Hub - Going home!

    Going home!

    The Bicycle Hub
    The Bicycle Hub - View of shop

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    Work-Sports & Outdoors - sportgoods - Updated October 2026

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