I am annoyed at these people!! My friend bought a bicycle…read morefrom them at a really good price. When we ride I am always kicking his behind. But oh no now he is kicking mine. All because of his new bike. I blame Elevate Sports for this! Seriously, what a nice store with lots to choose from and at great prices. I bought a nice gym bag for $10. What a deal. Check them out. Highly recommend!

Greats service! We came from out of town for a hockey tournament. We walked in a minute before they…read moreclosed and they got us all fixed up for an early morning game next day before they closed. Nice to see a local shop still going strong.

Going fishing, hiking, shooting, hunting, camping, etc.? Bass Pro Shop has everything you need:…read moreboats, life jackets, snorkel gear, shoes, apparel, bows, guns, ammo, ammo, ammo, you get the idea - oh, and plenty of guns. They also have camp cookware, fuel canisters, and freeze-dried foods. They also carry solar-powered electronics, battery chargers, and other devices. This place is like a supercenter for outdoor recreational activities. I could spend extra hours in the store, just browsing, and marveling at all the options they have. Some of my favorite items are The Walker's Digital Electronic Earmuffs for indoor shooting protection and the Salty Crew Apex Perforated Long-Sleeve Hooded Sunshirt for style. Although several items are pricey, they do offer memberships and various discounts to reduce the damage to your pockets. I usually frequent this place twice a month, sometimes just for a browse for sales or to find items that I do not currently have on hand that will be very useful in the future. Oh, and I just absolutely love interacting with service reps because they actually love what they do in their job. If you or someone you know enjoys adventurous outdoor activities, there aren't many places that have the quality and quantity that Bass Pro Shop offers.

I've shopped at Bass Pro Shops and Cabela's for many years and spent thousands of dollars with…read morethem, both online and in stores. After repeated poor customer service experiences, I've decided to stop shopping at the Tacoma Bass Pro Shops and will likely take my business elsewhere altogether. At the Tacoma store, asking for help consistently feels like an inconvenience to employees. Checkout interactions have also been cold and dismissive, both in tone and body language. Recently, my wife asked whether she qualified for a military discount. Instead of explaining the requirements, the cashier abruptly asked, "Where's your military ID?" That exchange reflects the way we've been treated there on multiple visits. The one exception to the lack of attention is the credit card pitch. Employees are quick to approach you about signing up as soon as you walk through the door, sometimes so persistently that it feels awkward and intrusive. I wish that same attention went toward helping customers once they're shopping. I had a similar experience at the Cabela's in Lacey while purchasing a firearm. I didn't know I needed to sign in on a touchscreen before approaching the firearms counter. When I went to ask for help, the employee made me feel foolish for not knowing the process. Customers should be treated with basic courtesy whether they're spending $10 or thousands. These repeated interactions have cost Bass Pro Shops and Cabela's my business. I'll be shopping with a competitor.

Its a sporting goods store. Get all of your sporting good stuff here. They have lots of sporting…read moregoods stuff for every sport. Good sporting goods for the sport you are sporting. Very good at sporting the goods.

Went looking for a pair of work shoes. Found two (2)…read morechildren working in the Shoe Department, playing and talking on their phones with "0" regard of anyone else in their Department. Would have walked out except I needed the shoes. It's obvious that Dicks does not give a shit about Customer Service!!!

Amazing prices for both members and non members but the perks are worth it! Found some jigs and…read morefloats I've been searching for and couldn't find anywhere else. Really happy with the customers service, had multiple employees come up and ask for help. 10/10

Over the last 4 years, we have been getting our fishing gear at this sporting goods store. They…read moreseem to have most of the items in stock and reasonable prices for almost everything that we need for fishing. The non-fishing apparel - caps, clothes, gloves are usually never on sale even though you can get a little of a discount for being a member. But that's about it, really. You hardly see brands like Columbia, Under Armour or others go on sale. Even when they have the annual tent sales during the Summer in August, hardly see things on sale that much. As for customer service, guess it depends on the days, because we have received mostly great to pretty bad and slow services on different days we have visited this store location in Fife, on occasion. We still shop for our fishing gear here as we like the selection and variety of items for different fishing seasons - Salmon, Steelhead and Trout.

Eric (Store Manager) is awesome. This year my family and friends have decided to put together 100…read morecare packages to give out to our homeless women and men. One of the item to include in our packages that was heavily requested was hand warmers. Eric provided excellent customer service. He was patient and took the time to show me the best way to maximize our budget. Thank you Eric....every dollar saved will help us towards providing more necessities to include in our packages.

Horrible store with horrible management. They waste people's time, advertised a product would be in…read morestock and did not inform me you could reserve through phone, instead I showed up early and was denied product. They cater to scalpers and have no actual reservation system other than phone calls which can be faked. Shop elsewhere where they value actual customers, foot traffic and repeat customers mean nothing here

Very large variety of many many different sporting goods, apparel, shoes, etc etc. lots of small…read morethings the bigger stores don't have. Nice prices and good sales. From fishing to volleyball to golf, they have a lot. I went there for golf balls and found a 24pk Nike set for 14.99. Another place I looked these were 23.99. Sweet deal. The store was clean and well staffed with friendly people. I found my gear, and wasn't bothered or hovered over like in other stores. The girl at the register gets extra credit for a great smile and service. Good eye contact, not on the cell phone and seemed appreciative of my business. Exactly what I'm looking for. An engaged and friendly employee wanting my business and helping me correctly. Good job Big5!

I went in because I noticed the clearance sale on the window. I first asked the lady was the candy…read moreon sale. Yes, she said some of it direct me to nothing. I'll grab some Eminem's opened it up and get charged full price lazy unprofessional and don't even wanna see or come back to that store again. Hope they go out of business soon.

Amazing experience here! I love browsing REI but recently had the need for some help with a roof…read morerack. I purchased the wrong kind online and had to return it, and Brandon walked me through everything and since they didn't have what I needed in store, he wrote down all the models and skus needed for me to get the correct parts. It was so nice to get such customized service! Love that there's still employees who know their stuff. There's also nice clearance and last-one deals here. Haven't had a bad experience!

Terrible customer service. Watched an employee sell a poor older gentleman a black diamond climbing…read moreharness and an Eldridge static rope to work on his roof! Then when I asked for a snow picket I was told nobody has them in stock and it's not even the right time of year, given we are in Washington and late season Rainer and baker are two pretty normal climbs . Didn't even offer to order them for me. Just all around rude kid who didn't seem to be knowledgeable.

My kid is a lefty and, no joke, this was the only place within a 20 mile radius that had supplies…read morefor her. I've always found what I needed and been shocked at what else I've left with too. Pricing feels fair, and I've never had an issue with customer service. They tend to be on the quiet side, but frankly I prefer that... and they've always been ready to help when I ask!

I love it even more every time I step inside. The store has this perfect blend of nostalgia and…read moremodernity that draws me in, making each visit feel like an experience. The collection is not just limited to high-end gear, but also features limited-edition pieces and retro items that take me back to iconic sports moments. Even though the prices are high, I feel like I'm investing in something timeless--whether it's a beautifully restored vintage basketball or a rare pair of sneakers that I know will last for years. The staff is always knowledgeable and passionate, and their enthusiasm only adds to my love for the place. It's more than just a store; it's a treasure trove that keeps me coming back for more.

These guys and gals ROCK Just purchased new snowboard…read moreand gear for my teenager, second time doing so, older sibling got his last year. The staff are very knowledgeable, friendly, and attentive without being pushy. Once we made our purchase, they assembled ans setup our boards. Being a few moths out of season, we got a GREAT deal. They have boards and skis with all the accessories. They also offer seasonal rental which is awesome when your kid is still growing. The price for seasonal rental is very reasonable, you'll make it back quick, when you consider the price of the seasonal rental is anout the same as a day rate at Crystal or White Pass.

Great service! Had my tennis racquet re-string price isn't bad, service was amazing! I mainly say…read moreit I was happy to get it re stung in my favorite strings currently and even the staff smiled seeing me happy so for me 10/10 service. Even put my raggedy rubber band back perfectly hahaha I appreciate that very much. If you ever need a racquets re string this is the spot for sure !!

Friendly staff that is knowledgeable and helpful. Service is efficient, and they're doing their…read morebest to keep the 2A alive here in Washington.

I have always had great service here starting from the day they opened. Lots of colorful characters…read moreand everyone has really great firearms and safety knowledge. They don't try to sell you the flavor of the day either. They will talk you through your buying choice to help you make the right decision. I have noticed they also don't carry 'gimmick' gear. If they have it, they carry it because it works and is good quality. Ammo selection is wide and varied, from reloads to premium brands. If you are looking for a first gun or to add to your collection, you can't go wrong to buy from these guys. A+