I had to go on a quest for adult rollerblades yesterday for an upcoming event. Considering adult…read morerollerblading hasn't been cool since the 90's, it was hard to find some locally. After multiple stops I came to Big 5. They had several styles of adult rollerblades!! The inventory was all about 10+ feet up on wall shelves though. The girl working (young blonde girl) was super accommodating by getting on a ladder and bringing me down several pairs to try on. The store was busy at the time, but she took about 15 minutes out to help me. I've been here before for other sporting equipment, and the prior visits have been just as pleasant.

I called ahead, and asked if they sold Washington State Parks Discover Passes. Yes! says the…read moreperson who answered the phone. So, on a dark and rainy Puyallup night I drove to their store. The first clerk I asked to sell me a pass fumbled around and could not log into a computer. He made an odd, childish sounding call to another clerk. That person came and the two of them would have been comical to watch, if not so sad. After about 5 minutes, clerk 2 called his manager. I had the dubious please of listening to first questions about the computer ( I could tell it was not good news of some type), then a long conversation about sales, socks and things the clerk was to do. It was very clear the customer standing awkwardly in their store was not important. So, after the call, I'd been in the store 10-15 minutes. The clerk addresses me, while looking down and to his left, like he was afraid of me. I had NOT said a single word at this point. He gave a long-winded excuse, this was a known issue, they had submitted tickets, they simply had to call the state and get it fixed. I simply said OK and left to find another store and by my pass. This store needs training and a manager shake up. To not post the computer was broke (so I would not drive there in the first place), to not notify staff, to not care about the customer standing there while they were talking socks and sales.... Everything that is wrong about retail training and service is endemic to this store.

Very friendly staff, had exactly what I needed and very helpful!…read more Brooklyn was very welcoming and answered all my questions! By far my favorite location simply because of her. The cashier (I didn't get her name) was able to look up my item that didn't have a tag and didn't make me feel guilty for being an inconvenience (you'd be surprised how often that happens in places, not just no tag merchandise but in general for shopping at their establishment)

This store is a mess! They are out of sizes, their signage is so bad which makes it hard to find…read morethings, they don't have enough help actually serving customers (a lot of them are doing other things), merchandise is jumbled up. I came for several items but left with nothing!

I've been considering a firearm purchase and so I headed to Sportsman's because I have heard they…read moreare knowledgeable and offer a good selection and fair pricing. I was met by two very informative friendly young men and we had good discussions about what might be the best options for me . I felt zero ageism and zero 'oh it's a woman' vibes that I have noted at other shops. The two fellows I talked to were friendly, knowledgeable, and entertaining. I'm shopping here from now on!

Outdoor recreation chain store. I've shopped here a few times. They offer all the following:…read more -Camping stuff -BBQ grill stuff -Fishjng stuff -Women/Men apparel -Women/Men shoes -Guns & Ammo -National Gunsmithing services -Hiking gear/backpacking gear -Archery stuff -Watersports gear/Swimming gear -Miscellaneous equipment accessories and so much more! I've made several purchases and have been satisfied with the merchandise and quality. Service has always been great. They greet you with a smile eager to assist.

I was just strolling around downtown Orting with my toddler. As I was about to head home, I…read morehappened to see the outdoor store, so I thought I would check it out! The store had their sidewalk sales racks with some shirts on display and also outdoor chairs. I decided to walk Inside the store and was very impressed with the selection. Consider this store as a Sport Man Outdoor store, but it's family-owned. So that's nice! They have everything in this store from clothes to shoes to hunting and fishing stuff , guns, knives, outdoor gear. You know what I mean! The staff are nice & friendly. One of the employees actually shut the automatic feature down for the doors and only the doors would open when pushed physically because my toddler kept running around the store and wouldn't want to sit still in the shopping cart. They didn't have to do that, but that was very nice that they did that! lol The store has some awesome sales that I was able to buy some shirts for my husband and for my toddler. Although the store offers email receipts, you should get the physical receipts anyway because they detail the transaction items versus the email receipts. The email receipts I got only show the total of the sales, which would be very confusing if you were to try doing return - exchange because the store would need to see the items listed. I will 10/10 come back to this store in the future!

I've had both a really positive experience and one where I felt like I was a bother. One time I…read morewent in there looking for steel toed shoes and an older lady helped me and was so sweet and helpful it was the best customer service I've ever had. I went in today 06/07/25 just to browse and bought something and the checker Gracie, seemed completely bothered by me trying to buy something. I didn't realize me trying to make a purchase which made her have to get off her phone was such an issue. Even the person I was with as we left was wondering why she seemed so bothered. Hopefully she had a better day. Anyways kudos to the older lady who helped me make my shoe purchase, you're a rockstar.

I did a lot of work comparing shoes for my wedding. It tends to get expensive especially when it's…read morefor a special event, however, Famous Footwear is the exception. I used their app and picked out the shoes I liked and then went to Sunrise Village to try them on. Kat the manager was super helpful, courteous and offered some great information, especially about the return policy. I am super grateful that I went with them. The Carlos Santana line as well as Sweet Pea are chic, comfortable and affordable. Who needs David's Bridal overpriced sandals and wedges when you have Famous Footwear.

One of my faourite shoe shops. They don´t have usually a good sandals but I will always find the…read moreother kinds of shoes what I need. The last time they were out of the most DC shoes but otherwise they have a good choice of this (my favourite) brand. As well as other popular brands. And staff is usually very friendly and helpful.

I found this facility via Google search because my stepson is in need of private hitting lessons to…read moreimprove his skills. I chose the facility because it's close to our home, and the drive to the facility is pleasant as it's located in a residential neighborhood (weird, heh?) I called the place's main number, and some dude answered. He directed me to contact the director of player development. Well, the director of player development was busy with camps and tournaments at the time, so he referred me to the next 2 coaches in line. I contacted the second coach and was also advised he was busy with camps and games. When I contacted the third coach, he took a bit long to answer emails, but it was also because he was busy with tournaments during that time. The coach Jake did respond back about his availability and session rate. It was easy to navigate through the payment website. My stepson so far has had 2 private sessions with coach Jake, and we are happy with the guidance that he's been getting. The feedback from coach Jake is helpful and will definitely benefit my stepson with his skill development. My husband and I also got a chance to look at the try-out for all the clubs in the facility, and we know this is a good club to join.

Unprofessional from top to bottom. Coach Donovan was specifically dismissive and unprofessional…read moretoward my family, setting a poor example and showing clear favoritism elsewhere. The GM, Steven Finch, was even more dismissive and condescending when concerns were raised -- instead of addressing issues or following any standard procedure, he brushed everything off with comments like "what do you want me to do?" On top of that, several tournaments we had already paid for were canceled without resolution. Communication was almost nonexistent, accountability was completely lacking, and families deserve far better.

Stopped by the buy a Rainiers hat for a game I was going to that night. Great selection, great…read moresales, and great customer service- I didn't get the gentleman's name, but the man working when I went in left a lasting impression.

Amazing prices for both members and non members but the perks are worth it! Found some jigs and…read morefloats I've been searching for and couldn't find anywhere else. Really happy with the customers service, had multiple employees come up and ask for help. 10/10

Over the last 4 years, we have been getting our fishing gear at this sporting goods store. They…read moreseem to have most of the items in stock and reasonable prices for almost everything that we need for fishing. The non-fishing apparel - caps, clothes, gloves are usually never on sale even though you can get a little of a discount for being a member. But that's about it, really. You hardly see brands like Columbia, Under Armour or others go on sale. Even when they have the annual tent sales during the Summer in August, hardly see things on sale that much. As for customer service, guess it depends on the days, because we have received mostly great to pretty bad and slow services on different days we have visited this store location in Fife, on occasion. We still shop for our fishing gear here as we like the selection and variety of items for different fishing seasons - Salmon, Steelhead and Trout.

I am annoyed at these people!! My friend bought a bicycle…read morefrom them at a really good price. When we ride I am always kicking his behind. But oh no now he is kicking mine. All because of his new bike. I blame Elevate Sports for this! Seriously, what a nice store with lots to choose from and at great prices. I bought a nice gym bag for $10. What a deal. Check them out. Highly recommend!

Greats service! We came from out of town for a hockey tournament. We walked in a minute before they…read moreclosed and they got us all fixed up for an early morning game next day before they closed. Nice to see a local shop still going strong.

Going fishing, hiking, shooting, hunting, camping, etc.? Bass Pro Shop has everything you need:…read moreboats, life jackets, snorkel gear, shoes, apparel, bows, guns, ammo, ammo, ammo, you get the idea - oh, and plenty of guns. They also have camp cookware, fuel canisters, and freeze-dried foods. They also carry solar-powered electronics, battery chargers, and other devices. This place is like a supercenter for outdoor recreational activities. I could spend extra hours in the store, just browsing, and marveling at all the options they have. Some of my favorite items are The Walker's Digital Electronic Earmuffs for indoor shooting protection and the Salty Crew Apex Perforated Long-Sleeve Hooded Sunshirt for style. Although several items are pricey, they do offer memberships and various discounts to reduce the damage to your pockets. I usually frequent this place twice a month, sometimes just for a browse for sales or to find items that I do not currently have on hand that will be very useful in the future. Oh, and I just absolutely love interacting with service reps because they actually love what they do in their job. If you or someone you know enjoys adventurous outdoor activities, there aren't many places that have the quality and quantity that Bass Pro Shop offers.

I've shopped at Bass Pro Shops and Cabela's for many years and spent thousands of dollars with…read morethem, both online and in stores. After repeated poor customer service experiences, I've decided to stop shopping at the Tacoma Bass Pro Shops and will likely take my business elsewhere altogether. At the Tacoma store, asking for help consistently feels like an inconvenience to employees. Checkout interactions have also been cold and dismissive, both in tone and body language. Recently, my wife asked whether she qualified for a military discount. Instead of explaining the requirements, the cashier abruptly asked, "Where's your military ID?" That exchange reflects the way we've been treated there on multiple visits. The one exception to the lack of attention is the credit card pitch. Employees are quick to approach you about signing up as soon as you walk through the door, sometimes so persistently that it feels awkward and intrusive. I wish that same attention went toward helping customers once they're shopping. I had a similar experience at the Cabela's in Lacey while purchasing a firearm. I didn't know I needed to sign in on a touchscreen before approaching the firearms counter. When I went to ask for help, the employee made me feel foolish for not knowing the process. Customers should be treated with basic courtesy whether they're spending $10 or thousands. These repeated interactions have cost Bass Pro Shops and Cabela's my business. I'll be shopping with a competitor.