Horrible!!! My friend tried to return a Pokemon Trading Game and it was not even opened, still in…read morethe plastic, she had a receipt and they wouldn't accept the return. Their argument was that some people open the game, take out the good cards and rewrap it. My friend bought this for her daughter and then her daughter simply did not want it. It was never opened and my friend was made to feel as though she was lying. Do NOT GO TO THIS LOCATION!!!!!

This is not a customer friendly store. For The Journey Together pre-release they did last month,…read morethey kept the allotted stock of boosters Pokemon sends them for prizes for the people who participated so they could sell them. If that isnt bad enough, they started selling the most current PTCG set for more then double MSRP. Old sets, sure, do your thing. But when you over price the current sets, you are just Scalping your Customers. Wont go here every again.

The post office lost my package. I asked Spencer to repeat the order and charge me as I can file an…read moreinsurance claim with USPS. They shipped out a replacement nearly instantaneously via next day service and straight up refused my payment. Incredible customer service. Thanks Spencer team!!

As noted below Ralph replied to my very negative review. I accept that every now and then an order…read morewill go off the rails. As stated below I did get a phone call from Nick this morning with the offer to refund my purchase and cover my Fed Ex brokerage fee. I thought this was more than generous on Spencer Aircrafts Part. In the end they do look out for their customer as other reviewers have noted.

Had a great experience today. Staff was super helpful and friendly. Tons of great items at…read morereasonable prices.

it states on their signs 50% off of frames and cards in this that and the other it doesn't say oh…read morenot gifts I bought it Winnie the Pooh little 6 x 9 or something like that frame and it didn't come off half off when I told the girl that's how far she goes. Oh it's a gift it's not half off well that's wrong and then she started to sit there and argue with me and I said no give me the manager so that I could go over and show him. You wouldn't do nothing either so I'm not going back to the store. I'll take my business elsewhere.

Fun little shop to buy some toys - mostly vintage! They also have a selection of Harry Potter, Star…read moreWars and Hot Wheels. Prices are fair and clearly marked. Seems to be a family business. They threw in something for free as I had my adorable kids with me. For next time, it would be great if they added a few more "girls" toys that they might be interested in, some balls or active things, etc. It's a lot of figurines and vintage toys. But great staff and plenty of stuff to take in! Glad to have them near the freeway, when on your way to a birthday party. :)

An endless supply of hot wheels, matchbox, and a bunch of other vintage toys. Great selection and…read moreprices! Absolutely recommend for a collector! Store employees were very helpful and kind!

If you like model trains, real trains or just the railways in general, you will find lots of things…read moreto do here. Took my 3 year old son to the expo since he is a HUGE 'Thomas & Friends' fan. The set up is in the Sleep Train indoor plaza. Lots of merchants selling all sorts of train stuff (And some things not involving trains). Lots of old school model trains, electric trains, and of course a large area where they sold Thomas trains. The prices were even better than on Amazon, which was amazing. I saw a item that would have cost 35$, but is going on amazon for 59.99$ The little dude was just happy getting his 'Sir Handel' train so it was fun. Also at the Expo was several train workshops, many areas where train groups had full active train sets going around. For the kids there were 2 lego train areas, a Playmobil train area and a area with wooden trains that were extremely popular with the kids. They had several food vendors open, including a Fisher Scones spot as well as a barista making coffee. Kids under the age of 12 were free, price for a adult was a little steep at 9$ but it was worth it for us for several hours of enjoyment. Will go back when they come back in the Spring.

These guys were super personable and very nice. As knowledgeable as they are, they still didn't…read moremake me feel dumb. They probably could have gotten over on me fairly easy. After I went a few other places I decided to come back here because not only did they give me the most money everytime, they had been honest and more then fair. They even went above and beyond when my truck stalled in the middle of the road helping me push it into a spot. Over all it's always been a good experience.

They told me one price then made me wait for hours to get paid and shorted 2000$ I don't recommend…read moreanyone else goes there

This store offers a variety of different products from TCGs, geeky merchandise, board games, and…read moresnacks! I really like their large touch screen to check their inventory on singles especially for Lorcana as not many stores have singles and it's much easier to find that digging through a binder or box. However, since lots of people use it since it is the only one, there can be a wait. We have bought from them several times and never had a bad experience. The staff here are friendly and informative. The space is organized and well kept, as well as a handful of regulars or TCG players at tables playing. They keep prices pretty fair even on some rarer cards and it's nice to support local stores rather than dealing with the hassle of online card shopping. They also have better stock than other card shops as my boyfriend was looking for specific TCGs and no one else had them until we stopped by here!

As a long time board game and TCG geek, I finally took the time to check out, Next Level: The…read moreGamers Den in Graham after driving by for a few years. This is a nice game store with a ton of board games, card games, tabletop accessories, and other various geek and gaming wares. They also feature several TVs with gaming systems that I believe you rent by the hour. The store is clean and well organized and the staff is attentive. They are however, not at all friendly or generally welcoming. Additionally, there are no prices posted on any products which is a strange practice. With that said, they do offer a loyalty program that earns points towards free goodies or "chair time" with the video games. They also feature a 24/7 private access system which I am not really familiar with, but is widely advertised in the shop. The shop gets kudos for being clean and in a nice location! Pricing would be nice though and the gents behind the counter are never anything close to welcoming or friendly.

Michaels is great. I…read morebuy all of my crafts and such here at Michaels and the location is great too. I always love when I buy something and on the receipt there's a coupon for almost 50% off any item! Although.. there was this one time where I bought a scrapbook paper set.. that was $20.. and I got a coupon for 50% off.. for my next purchase.. wish I had that coupon to buy the scrapbook paper half off! Other than that, I had one other problem yesterday- the cross stich pattern sets. They have separate cross stich needles, strings, and mats... but they don't carry the set ones where everything comes in a package with a design. The lady referred us to go to Joann's for the package sets. We ended up going to Joann's. I did have a good look at Michaels like always. I lvoe just looking around even if I'm not buying anything at the time.

If the rumor is true, that Michael's is going to take over for JoAnn Crafts, we're in trouble…read more Someone needs to teach the staff how to cut material/chords. I obviously wasn't paying attention at the time or I would've noticed she measured 2 yards of cord that had been spliced together. Unfortunately, by the time I realized what she had done I had thrown away the receipt. They obviously didn't take the cord back and refund my money. They will obviously never be a JoAnn Crafts