New owners are awesome and while the service before was great, the new owners are focusing more on…read morethe player community. Love the staff, new and old, and the additional events on the calendar!

Horrible!!! My friend tried to return a Pokemon Trading Game and it was not even opened, still in…read morethe plastic, she had a receipt and they wouldn't accept the return. Their argument was that some people open the game, take out the good cards and rewrap it. My friend bought this for her daughter and then her daughter simply did not want it. It was never opened and my friend was made to feel as though she was lying. Do NOT GO TO THIS LOCATION!!!!!

The post office lost my package. I asked Spencer to repeat the order and charge me as I can file an…read moreinsurance claim with USPS. They shipped out a replacement nearly instantaneously via next day service and straight up refused my payment. Incredible customer service. Thanks Spencer team!!

As noted below Ralph replied to my very negative review. I accept that every now and then an order…read morewill go off the rails. As stated below I did get a phone call from Nick this morning with the offer to refund my purchase and cover my Fed Ex brokerage fee. I thought this was more than generous on Spencer Aircrafts Part. In the end they do look out for their customer as other reviewers have noted.

very dissapointed to be writing this review, and I hate to do it. This is for hobbylobby in…read moregeneral... I couldn't find hobbylobby on trustpilot to review them overall which is... suspicious. But, I used to LOVE hobby lobby! They used to have pretty good sale prices, at least. I think they're still an ok deal for some items, but not craft items, or at least the majority of craft items, anymore. Granted, there are some things you can ONLY find at hobby lobby, or find them there for that cheap. But overall, since the price increases, its simply not worth it for what you get. And they do have MANY overpriced items as well. But most of the discount items are home good items, which are depressing. And I will NOT shop at Michaels... and I don't think I'm legally allowed to publicly say why. But trust me. Maybe shop locally and support good local businesses and reuse stores instead. I personally think its worth it . Though not all local shops are run by good people, just something to keep in mind as well. Overall, I will still shop here. But only on sale, and for things that are unique and I can't find literally anywhere else. Or if I want a girls day out and can afford to, and feel like, "splurging". I will say, customer service is always great here, at least at the puyallup one. So that makes it worth it as well, if you don't really care about the money, and enjoy spending here. Something to think about overall. Anyway, thanks for reading, and have a great day!

Had a great experience today. Staff was super helpful and friendly. Tons of great items at…read morereasonable prices.

Fun little shop to buy some toys - mostly vintage! They also have a selection of Harry Potter, Star…read moreWars and Hot Wheels. Prices are fair and clearly marked. Seems to be a family business. They threw in something for free as I had my adorable kids with me. For next time, it would be great if they added a few more "girls" toys that they might be interested in, some balls or active things, etc. It's a lot of figurines and vintage toys. But great staff and plenty of stuff to take in! Glad to have them near the freeway, when on your way to a birthday party. :)

An endless supply of hot wheels, matchbox, and a bunch of other vintage toys. Great selection and…read moreprices! Absolutely recommend for a collector! Store employees were very helpful and kind!

If you like model trains, real trains or just the railways in general, you will find lots of things…read moreto do here. Took my 3 year old son to the expo since he is a HUGE 'Thomas & Friends' fan. The set up is in the Sleep Train indoor plaza. Lots of merchants selling all sorts of train stuff (And some things not involving trains). Lots of old school model trains, electric trains, and of course a large area where they sold Thomas trains. The prices were even better than on Amazon, which was amazing. I saw a item that would have cost 35$, but is going on amazon for 59.99$ The little dude was just happy getting his 'Sir Handel' train so it was fun. Also at the Expo was several train workshops, many areas where train groups had full active train sets going around. For the kids there were 2 lego train areas, a Playmobil train area and a area with wooden trains that were extremely popular with the kids. They had several food vendors open, including a Fisher Scones spot as well as a barista making coffee. Kids under the age of 12 were free, price for a adult was a little steep at 9$ but it was worth it for us for several hours of enjoyment. Will go back when they come back in the Spring.

These guys were super personable and very nice. As knowledgeable as they are, they still didn't…read moremake me feel dumb. They probably could have gotten over on me fairly easy. After I went a few other places I decided to come back here because not only did they give me the most money everytime, they had been honest and more then fair. They even went above and beyond when my truck stalled in the middle of the road helping me push it into a spot. Over all it's always been a good experience.

They told me one price then made me wait for hours to get paid and shorted 2000$ I don't recommend…read moreanyone else goes there

My wife and I where introduced to magic the gathering by a friend and where looking around for a…read moreshop close by since the store we started going to closed up and moved away. Next level is by far our go to for all things card and some collectable. The owner has always been nice and welcoming along with his staff . The store has everything from mtg , Pokémon, war hammer , toys , deck building and video game collectibles . And every time I have gone in there is small to large groups playing something . Highly recommend these guys and as far as value goes it very fairly priced .

This store offers a variety of different products from TCGs, geeky merchandise, board games, and…read moresnacks! I really like their large touch screen to check their inventory on singles especially for Lorcana as not many stores have singles and it's much easier to find that digging through a binder or box. However, since lots of people use it since it is the only one, there can be a wait. We have bought from them several times and never had a bad experience. The staff here are friendly and informative. The space is organized and well kept, as well as a handful of regulars or TCG players at tables playing. They keep prices pretty fair even on some rarer cards and it's nice to support local stores rather than dealing with the hassle of online card shopping. They also have better stock than other card shops as my boyfriend was looking for specific TCGs and no one else had them until we stopped by here!

Total mess, zero customer service, stocking carts blocking every aisle yet nothing in stock.read more

If the rumor is true, that Michael's is going to take over for JoAnn Crafts, we're in trouble…read more Someone needs to teach the staff how to cut material/chords. I obviously wasn't paying attention at the time or I would've noticed she measured 2 yards of cord that had been spliced together. Unfortunately, by the time I realized what she had done I had thrown away the receipt. They obviously didn't take the cord back and refund my money. They will obviously never be a JoAnn Crafts