I have been coming here for a while with my family. The food is amazing, it's a peaceful place. I did notice that the service isn't that well. First, they forgot to give me my soft drink cups, second, they forgot to give me one of the sandwiches I ordered. When I asked for them to give them to me they gave me an attitude. Hopefully they aren't towards people like that all the time, but I do expect better service. Overall, this restaurant is okay. read more

Filipino hospitality, hella nice people working here. Manager like you gotta try pineapple mango quencher, awesome slightly sweet and all so refreshing. First time for us, small chicken super juicy, crunchy, and seasoned well both regular and spicy. Only drums and thighs, that's how it should be for fried chicken. Legit. All sides on point. Adobo rice soft and tasty, add more crazy gravy too it, dip the fried chicken in it, eat everything with that gravy gosh! Yumburger lol cute and yum yum for sure. Peach mango pie, retarded good, wow and I don't even like dessert. Quick service and everything was hot and fresh. read more

Jollibee - Fried chicken in gravy wow - Fast Food Near Me - Vallejo, California

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Went to this place for breakfast today. Customers , including myself complained of being cold. One crew went to the thermostat next to the soda fountain and supposedly made some adjustments. No change in temperature. When I went to refill my soda, I found this. read more

Jollibee - No wonder it's cold inside Jollibee in Vallejo. - Fast Food Near Me - Vallejo, California

I ordered online in Brentwood. I got there my food wasn't even ready and my chicken wasn't fresh.. I love Jollibee as a chain but this loop was a little loose.. they definitely need to tighten up.. the environment was uncomfortable due to a large piece of wood covering a broken window and the drive thru is never open.. the service was friendly read more

Very slow service. Only 1 person prepares order and 1 cashier.. online orders prepared by the same person. Not that busy but very slow.

Excellent customer service and fast checkout. Their Covid-19 safety measure is fine. Only a limited number of guests are allowed to enter. There a days when you will see the lines outside of their restaurant. So...order your meals via DoorDash pick up to avoid the long wait times and hassle to standing outside in the cold. I am impressed with their packing skills. The meals are secured in double plastic bags and sealed with a sticker wrapping, which ensures that the food stays hot and neat during your drive back home. My recent Jollibee's DoorDash delivery service was a negative experience . I don't recommend paying for DoorDash delivery. If you order a family bucket meal and include tax and delivery fees , your total expense is equivalent to paying for two bucket meals and sometimes a driver who may get lost in finding your address such as my previous driver. Our meal came an hour late than the estimated delivery time. Our family love the family combo meals. Both palabok and spaghetti platters are delightful to enjoy with your family on any occasion. Be sure to pay extra for a side order of spaghetti or pasta sauce since their default noodles and sauce ratio are often insufficient. Their peach mango pies are wonderful. The crispy chicken is undoubtably the best in town! Their chicken is fresh and cooked to crunchy perfection. Order extra large gravey sauce and pour it over white rice. You'll crave for more! read more

Being Filipino, Jollibee is our version of McDonald's...except for the menu obviously. While they have burgers, hotdogs and all, there are filipino dishes included such as palabok, tocino, longanisa, beef tapa. For dinner we opted for 6 piece chicken that included 3 peach mango pies (yum), and spaghetti. If you're particular about your spaghetti and have certain westernized expectations then don't order this. But if you grew up with a filipino version of spaghetti or perhaps consider yourself openminded to trying new things, (and don't mind having hotdog pieces and a sweeter version of red sauce) this spaghetti doesn't disappoint, give it a try. Ofcourse with covid19 restrictions, wear a mask while you wait, maintain the 6 ft distance, and it might help expedite things if you call ahead for pick up. read more

I came here because it looks cool. The food was good and the presentation is awesome. read more

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IM APPALLED AND SHOCKED I ordered spicy chicken & was given regular (which isn't the problem) I knew this because I brought my order back to the car, opened all my stuff to check & that's when I found it was wrong. I took it back into Jollibee, & told them the problem. Usually restaurants will either toss the food, OR tell you to keep or toss it. But nope, the guy behind the counter took the box, took the chicken out of my box AND PUT IT BACK WITH THE LOT OF CHICKEN THEY WERE SERVING! It wasn't a waste pile because it was in the MAIN thing they took chicken out of... I could've done anything to that before bringing it back, I could've touched it or tasted it to be sure it wasn't spicy... and yet they put it back. That is trash but they resold it. That's disgusting in my opinion read more

This jolibee is reallllly slow. I ordered online, got there in 25 mins. My order was still not ready. I waited an hour+ to get my food. They need better online order protocols or something. read more

It's was a very good experience the good was good and quick to make I recommend going here Chicken Tenders read more

We always make it a point to have some Chicken Joy whenever we are close to Jollibee. The chicken is always crispy on the outside and juicy on the inside. The only challenge is the speed of service. Compared to other fast-food chains, I find that Jollibee tends to be slow. Other than the chicken joy, we come for the Palabok, Beef steak, and Filipino spaghetti (sweet version). read more

Do you know how rare it is to find a place that reminds you of home? Although this place is a chain across America & across the Philippines, the quality of production here at Jollibee is always consistent & the service is always served with a smile. & I mean how can you beat that gravy x Rice x crispy chicken combination? Plus! Do not forget the pineapple juice. The employees here & as well as other jollibee storefronts that I've been to, have always been so nice & I hope that they know they are appreciated! read more

I really like this location compared to the one in Union City. It's so odd but I swear they make their chicken differently and the quality of food is better. The one in Union City uses a type of salt to season their spicy chicken. But I feel like this place puts it in the batter or soaks it in the meat before they batter and cook it. I honestly don't know and I could totally be trippin' but the chicken is HELLA better here. I usually order spaghetti with a spicy thigh and a peach mango pie with pineapple juice. It hits the spot and definitely can make me pretty full. The reason I took away one star is because this location always runs out of chicken. I always find myself waiting for their next batch to finish cooking. But other than that... great location. Friendly staff. Good parking. read more

Disappointed just ordered bucket treat D which 10pcs chicken joy 5sides your choice and 5 peach mango pie when you put and it means it's included! When I got my order pies are missing what happened to the and 5 peach mango pie???!?! I paid $44 for 12 pcs of chicken 3 adobo rice 1 plain rice 1fries it's doesn't make sense (I went to dasher) read more

Jollibee - Explain please!!! - Fast Food Near Me - Vallejo, California

If I could give -1 star, I would. ~4:50 PM: my husband paid for a bucket of spicy cheicken, they told him "20 mins" ~5:30 PM: as my husband watches a a couple of people get their spicy chicken order, he gets impatient and goes back up to the counter to inquire about his order that he ALREADY PAID FOR, which is when they told him they were out of spicy chicken and offers up regular chicken that he never wanted...he walked out and left without a refund before he blew up on the shitty staff and shitty service...DONT GO HERE. read more

Wait in line 5 mins... Order for my son and I... Told wait for chicken is 35 mins... Walk out... Man outside "I been waiting and hour"... Well dam! Close your doors for the day and start fresh tomorrow you fools! Bad management!!! read more

Lol, just got my chicken tenders? First time and never again. Super liit nmn nkakahiya sa lalagyan read more

Jollibee - Lol, just got my chicken tenders? First time and never again. Super liit nmn nkakahiya sa lalagyan - Fast Food Near Me - Vallejo, California

I grew up in the Philippines eating Jollibee, so I was extremely excited knowing there's one close to the area we will be moving to. I am ready to stuff myself with all the spaghetti and chicken joy this place has. My absolute favorite is Filipino-style spaghetti and what I had here was just spot-on! We just ordered a couple of those, and we got it almost instantly. Talk about fast food. The staff were all so friendly, which is kind of rare, since some Jollibees I've been to had some arrogant staff. Overall, 5/5 for both customer service and quality of food. Don't forget to get their pineapple juice, it's the best refresher you can get! read more

Jollibee - Fast Food Near Me - Vallejo, California

I've been to this Jollibee location twice and both times have been lucky. Just like all the other rants, customer service is poor and the wait times. Prep yourself to expect at least 30 minutes spent from arrival to leaving. 5 to 10 minutes in line but 20 to 25 minutes for your order to be ready. Anything less than 30 minutes would be a bonus. As bad as this Jollibee may seem to be, it's better than the South Sacramento branch. Avoid that branch at all cost during lunch time and order as soon as they open during weekends. read more

Ordered on-line ahead of time. Time stamp for ready for pick up was 12:37. Got there around 12:50. Was told it was gonna be 10 more minutes. They didn't have my order ready until 1:34. So... read more

Food was ready when I got there and staff very friendly! Food was delish and order correct!

It's Jollibee, so I expect slow and always some difficulty with custom orders. Like, if it's going to take 15 minutes, why can spicy only be on legs? In that time, you can cook thighs, too! The place is clean, and new, and always the friendly service. read more

From all the Jollibees I've been to this is the worst one. They're always low on inventory and very dirty inside. The first time I came here I only wanted to get dessert but they said their pearl drink machine was down or something so that time I just left. Today when we came in they were out of so many things. My mom wanted a corned beef sandwich and they said they were out and I wanted a hot dog but they were out of that too. Not sure who is in charge of inventory for this location but they're never stocked up when we visit. This is also the dirtiest Jollibee. Today the women's restroom was out of order and the sign on the door said that we could use the men's restroom... ummm eww the bathroom was so dirty and messy. There was pee all over the toilet seat and it wasn't flushed and trash was all over the floor LOL it's biohazard waste. I thought bathrooms are supposed to be cleaned each shift. read more

Jollibee - Fast Food Near Me - Vallejo, California

I always buy palabok and there's always not enough sauce. This time I asked the guy at the cashier to add some sauce. While I was waiting, I was keeping an eye on him whether he would put extra sauce or not. Now the preparer grabbed a family pack from the 4 palabok family packs that were ready to go. I asked the guy at the counter who was bagging my order, where the extra sauce is. then another guy came and said there's a charge for extra sauce. So I asked the guy who rang me if I was charged and he grabbed my receipt from my hand, he said no charge. So I asked again, for extra sauce, he said, OH I ALREADY INSTRUCTED THE FOOD PREPARER IN THE BACK TO ADD MORE SAUCE INTO IT. I just left. BUNCH OF LIARS! Their palabok is more pricey than Red Ribbon. When I opened it, there was a thin layer on top and the noodles are tough also! read more

Jollibee - JOLLIBEE PALABOK - Fast Food Near Me - Vallejo, California

ordered online, they missed a 12pc bucket! not the first time. definately check your order!

The food is ammmmmazing! Never had to wait very long and ALWAYS very friendly. Are we talking about the same place? I drove up and was unsure, being not from the area and I love it!! read more

Although the food is great and we come here frequently because of its proximity to my family's home, I am giving it 2 stars for the customer service. We have come here multiple times, both during peak and down hours. Regardless if it's busy or not, we always find ourselves waiting an excessive amount of time. We've called in orders, hoping it would decrease the wait time, but we still end up waiting longer than expected. We once called in an order while passing through Fairfield on the way to Vallejo. Once we got to the restaurant, our order wasn't ready until 40 minutes later (over an hour wait total) for one order of the 6 piece chicken and a family pack spaghetti. During this time, there was only one other customer besides us. While one worker was working, the rest of the staff appeared to be standing around chatting. During another time, we called in an order for a party pack spaghetti while driving from Sacramento, hoping it would be ready by the time we reached Vallejo (1 hour drive). Unfortunately, once we got to the restaurant, our order wasn't even placed nor started despite being told on the phone that it would only take "15 minutes." These are just 2 of many other examples, which is unfortunate because the food here isn't bad! If you have plenty of time to spare, I would recommend this place because the food is like-able for something simple, especially the spaghetti. Just make sure you are ready for a long wait. read more

Meh it's better than KFC but way overrated. The chicken was not served fresh and the spaghetti is so sweet it might as well be a dessert.

I never thought in a million years Jollibee would follow me from the Philippines but hey it's the 20th century anything goes. I luv this place, from spaghetti to rice and chicken and burgers, omg palabok, lumpia I mean my diet is ruined! But the taste is out of this world did I mention the fried chicken? Just watch YouTube if u don't believe me. Heaven on earth masarap!! read more

Jollibee - Spaghetti - Fast Food Near Me - Vallejo, California

We only got a small portion of fried chicken as we were about to meet my whole family at another filipino restaurant right next door. The batter was crisp but not too thick. The chicken was juicy. The gravy was interesting and the rice was soft for my taste but it is filipino fast food. I wish I had tried the spaghetti because my whole family asked if we tried it. I'll have to wait until next time. When we happen to make our way back to Cali I'm sure this will be one of our stops because my husband loved this place. read more

Jollibee - Fried Chicken - Fast Food Near Me - Vallejo, California

The food was ok. Nothing special for me. The spicy chicken has a good amount of heat but not crispy. Adobo rice was good. Service was spotty. The place was small. I observed that if you order in, you get your food quickly. To go it takes a minute. read more

We ordered polabok, chicken and mango pies. All were good and also the pineapple juice was refreshing! A bit pricey but still decent quality. read more

Ok, the food is already not the best quality, the chicken never seems fresh, even if you are the first customer, it seems as if the oil is days old. I used to go for the spicy chicken, but guess what? They don't sell spicy chicken anymore, and haven't for months. And they don't seem to care. I was told that the "seasoning" can't be shipped to this particular Vallejo store. Fairfield is able to get it.. idk. read more

I sent my sister some ChickenJoy for her bday via DoorDash. We occasionally have a craving for crispy, crunchy, juicy ChickenJoy and Filipino spaghetti! Everything arrived as ordered so thank you to the JB crew for staying on top of it during COVID. I never thought I'd be into those ready-made pies but the peach mango pie is off the hook. There is something about their gravy that makes the entire experience. You gotta have just the right amount of gravy to rice to corn to chicken ratio in one bite. I know it sounds crazy but... "This Is The Way". So if you're in the mood for some Filipino fast-food or you wanna take your non-Filipino friend for a FilAm that isn't too far fetch like Dinaguan experience.. take them to Jolibee lol! read more

I love the chicken!! The best mashed potatoes and gravy also!! No one makes a chicken sandwich even comparable to Jollibees!! Service is always great, orders correct and friendly customer service!! read more

Came during a busy time 5/24/2022 - Ranz was filling a huge order. Granted the kitchen was bringing out the food. He did his best to bag such a huge order for a party. He was bagging the food as fast as possible waiting on other food items to come. He was very patient with another staff that continued to scold him to hurry up. I found it very rude that she proceeded to tell him to hurry up and this isn't the way to do it. He wasn't in control of how fast the kitchen brings out the 50+ order. The service was great besides that rude interaction between employees in front of guest. Silvia or Celia was her name. I think she could of handled that better. Ranz was doing great, the best he could. And stayed professional the whole time. read more

Jollibee isn't a great value since all entrees have a drink included in tne "combo". Chicken Joy is good if one eats the crispy skin. eats: #5 Chicken Joy, 2 pieces with side and a drink(5.99) -side is plain rice, comes with savory brown sauce side doesn't mention what it is, savory sauce is da bomb! -chicken tender, juicy, not so tasty. fried skin is good but i avoid it. -pineapple juice is really sweet, not much better than soft drink, sugar wise. pineapple juice last item presented, almost left without it. *drink lady a little low crumbs: -not a good value, tasty and high calorie count =avoid if possible. -quick service now, Jollibee uses buzzards now to signal when order is ready. -check order for completeness before leaving counter. read more

Edited from 2 star to 1 star. Decided to give it another try and guess what, Chicken is still awful, flavorless just plain blah.

I'm giving this place a 5 star rating to help balance out the ratings here! Because this place definitely doesn't deserve 2.5 stars.. The old Jollibee in Vallejo that was closed down was definitely a lot bigger (about 3x bigger) and better in that matter than this current Jollibee, but Jollibee is still Jollibee. The place is there to mainly attract the large Filipino community in the area, and it's placed in a nice location. The food here is decent. Don't expect too much out of it, however. The prices here are actually practically the same as the prices of Jollibee in the Philippines, but just a bit more. The Pearl Coolers (i.e. Sago Shakes, Boba) are really good, and their pies are like McDonald's old pies from 15 or so years ago (or KFC's current pies). There's peach mango pie, which is the best one, and banana langka pie, which tastes like turon (filipino lumpia-dessert) with bad breading.. Jollibee is famous for their Chicken Joy and their spaghetti. Their chicken is really good and very different. If you were to close your eyes and eat this chicken, you'll KNOW it's Jollibee chicken. :) The spaghetti is filipino spaghetti. Spaghetti w/spaghetti sauce (banana ketchup), chopped up filipino hot dogs, and some cheese. They have a breakfast menu that you can order from at any time, special $10 combos fit for 2 people, and their usual items. They also do catering, which is really nice if you want some chicken joy or spaghetti for a party. What keeps this place alive is the name and its popularity in the Philippines. If you're in the area, stop on by and try it out. You'll like it. ^_^ read more

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