This Jollibee is located inside Seafood City. There is plenty of parking in this plaza as well. The employees were not the most mature/professional workers and kept horsing around behind the counter. I ordered my usual - the C2: 2 pieces Chickenjoy with 2 sides. The chicken was too crispy/burnt, I tried to mask the taste with the gravy, but it was salty. The mashed potatoes and gravy were on the saltier side. read more

My family got there a bit late like about an hour before closing and the chicken tasted BURNT!! To make things worse, the restroom STINKs !! It was so dirty so gross I honestly felt like throw up what I ate! Management needs to do a better job cleaning. I don't understand how places like this remains open. Sooo soo disgusting and unforgettable experience at this location. read more

Our chicken was burnt and tasted like chemicals, almost like burnt plastic. Not sure is someone dropped something in the batter or fryer. You could smell it too. I returned the bucket of chicken, they replaced it but unfortunately chicken still had hint of chemical. Wasted money. Live too far to return. I'm sure we'll give them another shot. But if outcome is same, then we'll stick to other establishments. read more

My fried chicken was excellent. It was so hot I burned my tongue, and it was very juicy. My only complaint is that my French fries were cold, which is ironic since the chicken was so hot. read more

I know this place does not have the most favorable reviews. However, every time I've been here staff is welcoming. No frills place for fried chicken!! I usually order a bucket which comes with a side of gravy (love this with rice). I've ordered the meal before but find the bucket alone works best for us as we aren't into sides. They are usually busy and a wait for the chicken but it's always hot and fresh. This last time did not disappoint. Chicken was crispy, hot and no complaints. Could they be bigger? Sure, but it's still pretty good for fresh fried chicken that won't break the bank. read more

Jollibee - Fast Food Near Me - Concord, California

The cashier didn't have enough singles to make change for me and was having a hard time getting singles from their coworkers who were ignoring them. Then the cashier didn't know how to make change and gave me the wrong change. That was frustrating and I was wishing that I paid with a credit card. Minus one star. Cashier was a kind person but just not good at making change. Cashier needs to speak loudly to coworkers to get their attention in such a loud and busy establishment. No big deal, just not a great experience for me as a customer standing there for a long time without getting change then finally getting the wrong change and lots and lots of coins. I got two pies. I waited a long time and I could see that they had many pies already made. I walked to the order pickup area and the employee seemed stressed out when I showed my order number which was a high number. This location is super busy on the weekend. The employee pointed to all the food or something and mentioned how many orders were before me. The employee seemed ready to argue with me due to the high workload and the inability for the business to keep up with all the orders, which is not their fault. I said that I just had two pies. And the employee responded that I shouldn't be waiting so long for two pies and just handed me two pies. I felt sorry for both the employees I encountered who were kind people but kind of getting crushed by the system which they are a part of. Kind of unfortunate, kind employees getting stressed out because of the lack of streamlining in the business and the huge customer demand. Pies were good, but not great. I felt like they were overpriced. I didn't really enjoy the experience. I left feeling kinda sad. Not really looking forward to the next visit there. I usually give five star reviews to most places and take price and convenience into account. I think a four star review from me is more like a three star review from a typical Yelper. Four stars. read more

They made me wait 30 minutes just to tell me they're out of chicken. I was standing there for so long and they decided to wait to tell me rather than just tell me. What the fuck is that shit I don't understand read more

Get ready for chicken addiction. Yes, I know box looks like S*#% but the chicken does not. I am not sure what spices are in this recipe, all I can say is yummy. I had to order to go, the indoor seating is all blocked off. 3 piece spicy with adobo rice and mashed potatoes and gravy. Lines can get long but worth the wait. Marking on the floor for social distancing and everyone wears a mask. So glad they are open. Large shared parking lot with other fast foods and Seafood City Supermarket. read more

Jollibee - 3 piece with Adobo rice and mash potatoes and gravy - Fast Food Near Me - Concord, California

We ordered delivery from this location. This is the worse Jollibee we've had since we've been here. Please cook your chicken thoroughly and make sure your potatoes are actually done. read more

Great chicken! My dogs love it! Very good pineapple juice. I don't recommend the fries. I'm not a big fries person but it is 101 times better then Chick-fil-A, in all aspects. They don't salt the food AMEN! I don't like salted foods. They serve it with gravy. Cute. No muffin or biscuit like KFC but I guess my big butt doesn't need it anyway. ;-)) The tables are out in the parking lot but they aren't cleaning the tables and no Covid cleaning big no no. Lost a star for that. read more

Jollibee - Inside the market - Fast Food Near Me - Concord, California

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Here's the thing.... we came for the $3.99 breakfast. It ends at 11am, and we got there at 10:42am. They delivered with the good, cheap breakfast (thumbs up). Unlike Grill City which was no longer serving breakfast at 10:40am. I ordered the beef tapa (tapsilog), which was surprisingly good. However, there was a chunky block of meat that turned out to be raw and undercooked. Aside from that, which I was able to forgive, it was good. Other non-Filipinos might not be as forgiving. They also give a decent amount of sinangag (garlic rice) with an over cooked egg (as usual). Filipinos cook eggs too well for my preference. They are no different. We had a nice breakfast overall. I appreciate that this whole Seafood City complex is right next door to the Hilton Concord where we are staying for a business trip. It's literally next door, but about a quarter mile walk due to the property's layout. read more

Jollibee - Tapsilog - Fast Food Near Me - Concord, California

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This was my first time trying Jollibee and I'm Filipino. For fast food, this was not bad. I had the C1 fried chicken with gravy and French fries. I got him the chicken and spaghetti. And if you know Filipino spaghetti, it has hotdogs and is super sweet. The peach mango pie though----- was delicious. The wait is kind of long but the food was still hot and service was super friendly. read more

Jollibee - 2 piece with French fries - Fast Food Near Me - Concord, California

as a Filipina i might be biased but Jollibee can never do no wrong (except when they run out of spicy chickenjoy) my fave is the palabok, the orange shrimp & pork based sauce is delicious you need to try it and thank me later read more

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Jollibee concord has delicious Filipino spaghetti. It tastes like the Jollibee spaghetti I get from the Philippines. Their workers are very friendly and helpful when placing your order. Jollibee Concord is located inside of a supermarket which makes the area quite loud. But there are many other Filipino and Asian places to get your grocery while eating out here after. read more

Jollibee - Their logo - Fast Food Near Me - Concord, California

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False advertisement i came there today at 8:38 am and apparently they don't open until 9 am . When on their website clearly says 8 am, I wanted to order burger steak and they refused to serve. Hmmmm interesting, this goes to management if someone wants to buy your product you shouldn't refuse service. read more

Jollibee - Fast Food Near Me - Concord, California

Food was great. Didn't wait for a long time, probably because I went there on a Tuesday. Place was clean, I hope they add more tables for bigger groups. read more

I had appreciate the quality of service this location provides it is up to par with my needs of chicken and I will make sure to return to this store location! read more

10/17/23 2:30pm I was standing next to my mom and aunt while they ordered food and the cashier already isn't welcoming, seemed annoyed af, and her negative demeanor-- rolling her eyes, head bobbing some type of way ect while my mom was ordering so I stepped in cause I want not gonna let someone do that to my mom. My mom asked if she can pay with card and cash, maybe she didn't know how to do the math so afterwards she asked my mom why she was being rude which confused me. We told her she can have someone else serve us, since she was being salty and having a bad day obviously. Her supervisor was apologetic. We love joleebs though, just train the workers to work in an environment they applied for! Customer service is a big part of it read more

Stop giving this spot such a bad rep. The people here are great and do an amazing job, there's always a line out the door. This is a popular high traffic area. The nearest Jollibees to this location are 15 miles away. If it's busy place your order (they'll give you a buzzer) go grab some fresh produce from the market. Check out the little shops and kiosks to kill time. Food is always worth the wait, always hot fresh and friendly helpful staff. read more

I was craving Jollibee and there really aren't many in the area. The line wrapped around but I proceeded to wait. Unfortunately they only have one cashier, which definitely bottlenecks the whole ordering system. I ordered a family pack with chicken joy, tenders, and chicken sandwiches and also got a family pack burger steak. All of the food was hot and crispy and delicious. The wait time is just way too long and the restaurant is understaffed. read more

Customers please be aware of their nonsense price hike Dear shameless Jollibee, Greed. That is what is getting to you. That is why I have decided to stop coming to you. I don't dislike your food, it's ok, not the best but ok. But inflation has touched your company faster than any other business in US. I was your regular customer for over 4 years now. But your prices trends up faster that Flash's speed and it is gradual, we notice, you can't fool everyone with slight increases every other month. Price bef covid VS price now: *2 piece chicken combo-$5.49 vs $9.99 now (popeyes is $2.99 for 2-piece on tuesday) * 6 pc chicken bucket-$6.99 vs $12.99 now or more(inflation has not been over 9% last time i checked) List goes on. Jollibee & regular customers, please correct me if I am wrong. GREED. No more business from me, no way, not anymore. read more

This location is so poorly managed. Every time we come I know it's going to be a ridiculous wait, but today was the last straw. We ordered and we're told at 5:09 that it will be 20 minutes. Lame, but it's the only Jollibee in the area so okay. But at 5:40 we still didn't have our order and 4 people who's number was after us already got theirs. So my husband goes to ask what's up. And you know what? They RAN OUT. Ran out of the original chicken that they already sold is. And only let us know this after we'd been waiting for 30+ minutes. Their excuse for missing our number (we're 270 and by now we're up to 300s) was " It's so busy and we missed it. And the person after you was for here are you're to go." So I guess they don't fill their tickets in order? Now still trying to get it resolved at we've been here almost an hour. With no food. Pro tip: DON'T BOTHER. read more

Everything is take out only due to COVID 19. I got their 10 piece bucket of spicy fried chicken $15. I like both their regular and spicy, but I found the spicy has a bit of a kick which I like. Not to be be disappointed, when I got home it was still warm and the skin crispy and the meat was tender and juicy. A+ I wanted to make this recipe which was referred to as a Fry Chicken Hack and it is version of something from in Japan by this foodie youtuber. You make a pot of rice in the rice cooker with chicken broth and add diced potatoes, trumpet mushrooms, tomato, spices: soy sauce, rice wine, chili pepper, white pepper, garlic powder. Place the fry chicken on top and cook. Remove the meat off the bone and mix it. Add the gravy from Jollibee's on top of your dish.....it was quite tasty and yummy good. I recommend this place for their fry chicken and will be back to get more fry chicken for this rice dish. read more

Every time I come here they always say - the wait time is 25 mins and they sort of wait for you to say, ok Nvm I will not order. This time I said why is there such a wait you guys are supposed to be fast food? But really in the times I've ordered, it comes out pretty quick like how it should be but I'm baffled why they always say this to customers? Like do they want you to just really go away? Anyways not impressed with their customer service, but I give it 3 solid stars cus we still want our jollibee. read more

with this Covid thing going on and on, you expecting them to be Sanitary and Clean. This is the 3rd time i had dine in and they serve me with DIRTY SERVING TRAY. read more

Jollibee - old spaghetti sauce in the tray. Its more dirty in person. - Fast Food Near Me - Concord, California

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Wait is longgggggggggggggggggggggggggg. It's at least a ten-minute wait for your order. Good fast-good quality meals but is it worth it due to the wait? read more

Took us long time to get our order! We just order 2 piece chicken joy and spicy chicken sandwich and it took us 35 minutes just to get our order! The service was so horrible and they're super slow just to do your order! One person only do expediting for the food. read more

Honestly after order 6 pieces of chicken tender, had to wait 20mins for a sauces. The crew member manager need more training for their employees. My chicken tender was cold, I was too nice enough to not make a scene. read more

Jollibee - Cold chicken tender. ‍ - Fast Food Near Me - Concord, California

We're having a jolliday! Lol the lady at the register was so bubbly today while we got our peach mango pies. She definitely made our day. There's always a line and then a wait for your food. So they're not super fast, but the food comes out piping hot! This trip, we just got the pies, and she handed it to us right away. read more

amazing chicken. other stuff good too. ok service. why is the music so loud. -an old person read more

I came for Tuna Pie thinking it was available but no it wasn't this time. So me and the kids and the main man settled on Chickenjoy. Because how can you not? My kids love rice and fried chicken and just for the sheer fact that you can get both on one plate makes them happy little yelpers. I will not mention the gravy, that my daughter pours all over her rice and eats half. Then just pretty much eats whatever gravy is left with a spoon. At least she doesn't put her head back and guzzle it. I love their fried chicken! Yes, its lacking the flavor of a KFC but the original crispy is so delectable. The meat just falls right off the bone like nobody's business. I also like the Palobok. It looks weird as hell and nothing like the picture that they have on the menu. But let me tell you, I don't know what makes this so good. Every time I have this it makes me feel so good and warm inside. Like I'm eating all of my great childhood memories and its warming my soul. This is a real treat for us. Please come in and try it out. read more

Jollibee - Fast Food Near Me - Concord, California

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This review is for food only, I'm not sure about service since it's a fast food. I love their chicken also their noodles and potato and etc...I guess I love everything LoL. The wait can be long but I'm ok. read more

Who doesn't love fried chicken, especially Filipino fried chicken?! Usually get the spicy which isn't spicy. It's crispy and fairly juicey. Comes with gravy which is very salty. The sides, mashed potatoes or rice are decent. I never really had a issue with long lines or poor service. Both have been good on recent visits. Parking is plentiful with a huge lot. read more

This has to be one of the slowest fast food places I've ever been to. We waited 30+ minutes for food. I've eaten at Jollibee before, but I will never eat at this location again. I could have cooked my meal faster than I got served. read more

Jollibee - Slow... - Fast Food Near Me - Concord, California

This place is always busy so I took my granddaughter here because she loves chicken. To her disappointment the fries were freezing cold and the pie tasted like it was fried in the same oil as the chicken. She said the chicken was good. Staff lady that took the order was pretty rude, she told me she didn't have any pennies so she wouldn't be giving me any change. I asked her if that was even legal and she somehow found the change to give me... read more

My husband and I like going to Jollibee for halo halo and their delicious fresh tasting food like Palabok Fiesta. The service is friendly. The setting is comfortable. read more

Firstly, I just want to say, we were incredibly patient through this poor experience. We didn't get upset with any staff, I am aware they were "short staffed" and left quickly. However I still feel the need to say something. It was a horrible experience and i'm pretty sure i'll never go back. As we got to the front of the line, there was sudden news that it was "cash only" despite all the people ahead of us paying with card. ok, fine, we hit the ATM. got back in a full line. despite seeing several pineapple drinks in DoorDash orders, we were told that there was no pineapple quencher left. okay, fine, no problem. we ordered 2 chickenjoys and a side of mashed potatoes. they were out of the spicy chickenjoys. okay, fine. after 20 minutes of waiting, we received only one chicken joy, that was coldish in the box (we ate it at home so didn't know they gave us the wrong order until it was too late) so not only did we spend almost 45 minutes trying to get our food, they didn't even serve us the correct meal. i wouldn't have even gotten the second side we ordered if i hadn't said something. the staff didn't seem to care about any of our concerns despite being polite with everything. it's a really dissapointing experience. Only gave an extra star because the chicken was still pretty good once we re-heated it at home. read more

This place is conveniently located outside of Seafood City. It's a good place to have a snack or full meal. My kids love the chicken joy. I like their Filipino spaghetti with Hot Dog and Sweet sauce. I was a little disappointed on how slow this location's service is. But they did serve our food fresh and didn't miss anything in our order. I don't what happened on the day that we visited (2017 Memorial Day), but their dinning area lights were not on. We like to dine in o e of the more seclyded area so we can keep a good watch of our toddlers. There was still some light from outside, but I would've preferred for the lights to be on in the dining area. The dimmed light experience just didn't quite cut it. read more

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Stopped by here out of a sad, tired hunger after spending eternity at the nearby DMV. Ordered three chicken tenders with rice and gravy, a safe and comforting choice to soothe my soul. Made the mistake of not opening the box to check the order until I returned to my office, 20 miles away. Because hey, there's an implicit trust that people will feed me actual food after I give them money. Nope. Nope nope nope. read more

Jollibee - Supposedly three chicken tenders to go with rice and gravy. - Fast Food Near Me - Concord, California

Cashier was extremely slow, didn't listen to our order and kept repeating what we just said. Long lines and it's not even dinner time anymore. They ran out of chicken so we waited 15 extra minutes for our order. They didn't give me a fork for my spaghetti either... there was maybe a small spoonful of sauce on my spaghetti.. so now Im left with 3/4 of my spaghetti but no sauce.... I had asked for spicy chicken and they gave me regular. My daughter was upset because we ordered a KIDS meal, and they failed to inform us that they ran out of toys. I am just baffled because we visit so many different jollibee's but this location needs to step up their game big time. Such a waste of time and money, will have dinner elsewhere. The manager needs to stop standing around doing nothing and take orders when she notices a long line out the door! Will not be back at this location.. read more

Jollibee - Barely any sauce on my spaghetti. - Fast Food Near Me - Concord, California