#1 Deluxe Meal. Means the sandwich has lettuce, tomato, cheese, pickles. Non deluxe is a plain naked sandwich. $13.75 with tax Room temperature fries. Not crispy. Lacks flavor. Drink was fine. Coke Zero. No strange aftertaste. Sandwich lacked flavor. It wasn't hot either. This isn't our favorite place, but it's convenient and open late which is a huge plus. read more

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The tortillas at this location on the breakfast burrito seem to always be stale compared to the Walnut Creek location on North Main and the Willows location. In addition, this location has made a decision not to use trade liners, which I do not like. The fries spill out onto the tray, which I do not like. I'd rather spill out onto a clean brand new tray liner. read more

This was my first time ever trying Chick-Fil-A and oh man was the food amazing. The chicken was crispy and the sauce helps the burger so much, it kind of has a mustard like taste but also very sweet and it's amazing. The waffle fries were also great as well! Def gotta try more often read more

Chick-fil-A - Fast Food Near Me - Walnut Creek, California

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My 1st in the newly opened Chick Filet. No drive thru at this location but seating indoor and outdoor. I had used my trustee Chick Filet app and pre ordered my pick prior to arriving. I even received a bonus come float on the app. I had waited by the counter by the register, but did not realize that they had another area exclusively for pu orders. It is a little misleading because it's the 1st door you go into. The next door is the one you order up at the counter. The food is consistent with other Chick Filets and it was ready really quick per ordering through the Mobile app. Definitely more convenient location and not too crazy getting parking as it has plenty of parking spots and accessibility. read more

Chick-fil-A - No Drive thru?! - Fast Food Near Me - Walnut Creek, California

What can I say, it's Chick Fil A so you either like the food or not. We came late at night after the gym so no wait. This one has no drive thru but the parking lot is a decent size. They have a separate little area and entrance for mobile pickup and delivery apps which is convenient. Service was friendly and quick. The place is new so everything is modern and clean. Seems easier and more convenient than tge other Walnut Creek location. read more

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Love Chik-Fil-A but had high expectations and anticipation for this new location that weren't quite met + Lots of indoor and outdoor seating Not as crowded as the other WC location - Sadly didn't have biscuits when we visited for breakfast Oddly long wait for food despite lots of employees working and not many others waiting for food Chik'N'Minis and hash browns are always a hit though! read more

This just opened up down the street from us and I'm very impressed by how much parking it has they EV chargers they also have a mobile order window area only where you can go inside and wait and not have to sit with the other people eating inside so it makes it more efficient. They did forget my mayonnaise, but that's OK because the chicken sandwich was very delicious and the nuggets were amazing. read more

Chick-fil-A - Fast Food Near Me - Walnut Creek, California

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Was in the area and stopped for take out earlier this week. Ordered via the app and food was ready quickly and tasted as good as expected. We had 2 spicy sandwiches, waffle fries, frosted lemonade and frosted orange soda. The frosted soda is a great menu addition. Since this location doesn't have a drive thru, they have a separate entrance for mobile orders and delivery pickup, which I think is a great idea. Everyone was so worked up about traffic when this location opened and I found it to be no where near as bad as anticipated. I was there during peek dinner and there were no parking issues, like the N Main location. App, pick up and food all met my expectations. read more

This new location is running smoothly already. The training that Chick-Fil-A provides its staff members is quite impressive. I witnessed a young man come out of the food prep area with a trash bin. He went around to a back door and returned. First thing he did was go straight to the handwash station and thoroughly washed his hands with soap and water, followed by a thorough drying of the hands. You don't see that happening at a lot of other fast food places (I'm looking at you "Mc-you-know-who". I am not crazy about chicken sandwiches anywhere, but I am coming to this Chick-fil-A for their inexpensive Icedream cones. Their soft serve machines are always in service, unlike the aforementioned Mc-you-know-who. read more

Grand Opening day. Lunch time. Busy, but not over crowded right now. Clean as you would expect it. Friendly staff, but a few still being trained. Food is as good as you expect with any of the other Chick-fil-A, service was quick. Many seniors here eating. The staff was out and around helping and asking if the customers need any thing. I expect the High School kids will becoming after 3pm. My friend who lives in the neighborhood was very against putting this here. She was fearful that the traffic would lock down the area. I said it might or it might not. Just have to wait and see. But, I am going to enjoy having my meal here once im a while. read more

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If I could give this location 10 stars, I would. The food is always great and fast, the staff are top-tier, and you can really tell they work hard to build a sense of community. I selfishly don't want to write this review because I don't want it to get more crowded, but they truly deserve the recognition. Their events are so much fun, and I can't wait for the next one. Ever since I found out about this location, I have stopped going to the North Main one, even though it is closer to me. That is how good this one is. Kaylee and her staff are doing a fantastic job. It is definitely a favorite restaurant of ours. read more

Chick-fil-A - Fast Food Near Me - Walnut Creek, California

This location is great. It is never overcrowded and the service is always friendly and fast. We had spicy chicken sandwiches, a large box of nuggies waffle fries and cokes. We ordered curbside and everything came out fresh, hot and super quick! It's important to note that we had enough Chick-fil-A sauce for everything! Haha read more

Chick-fil-A - Fast Food Near Me - Walnut Creek, California

For the most part, I cannot complain. Food is almost always on point and if it isn't for whatever reason, the staff just remakes it. Staff is mostly very happy and polite. There seems to be a nice culture for now. Management trained them well. Orders are made with efficiency. Restaurant is usually clean. Obviously if it is busy, it takes longer to get your food but thats just life. Well done chick fil a read more

Let me tell you...I have NEVER been to a chick fil a with dry crusty buns. I could not believe how terrible and stale this bun was on my sandwhich. I just started working in Walnut Creek. Best believe I'll never order anything else from this location. So off-brand. read more

Don't come to this one, go to Main Street. I waited 15 mins for my order. Very disorganized and disappointed. No one there and order took forever. Way below Chick-fil-a standards read more

I wanted to try the new strawberry hibiscus Sprite I wasn't sure if I was going to like it. The person that was helping me asked someone else I think a manager and they told him to give me a sample in a cup. The service was super nice and caring! And the drink is super good! Definitely will go back!! read more

Chick-fil-A - Fast Food Near Me - Walnut Creek, California

This location has a very different vibe than any of the other ones I've been to. It does not really feel like a Chick-fil-A. Customer service was not the happy helpful that you usually get. Multiple people, including the manager, said someone would be with me shortly, but there was almost nobody in the store, it was almost empty. Eventually, someone took my order, but the people working here, including the manager looked very unhappy. Maybe it was an off day, but it didn't feel like it. Not what I was expecting at all. read more

The people and food at this location definitely live up to the Chick-fil-A reputation for great vibes and delicious food. The only thing that's missing is a drive-thru, but that's not their fault. read more

I'm grateful to be serviced by a wonderful woman name Alyse she's very kind she kept a warm smile and also I found out today after 2 years she told me they have a rewards app this is my first time hearing about it I signed up immediately and I eat here everyday. read more

Today was my first time at any Chick-fil-A restaurant. I ordered the original chicken sandwich that came on a bun with two pickles. It was the best-tasting chicken sandwich I've ever had....crispy, tender, and delicious. A most congenial gentleman waited on me, and I tried to tip but learned they don't accept tips. Parking in front caters to handicapped and EV drivers, but lots of other spots around. I'm looking forward to trying the spicy sandwich next. read more

I like this location, but mobile ordering is a mess. The app says 10 minutes, I show up after 15, and my order still isn't ready. Happens every time. read more

Went to New Chick fil A and food was just ok I find Starbirds to be a much better chicken sandwich. read more

Visited the new Walnut Creek Chick-fil-A with my children. One child accidentally dropped his chicken immediately after it was delivered. I politely asked if it could be replaced. Rather than assistance, I received uncomfortable stares. A manager started as well and never returned. No explanation. This level of indifference is disappointing and far below the customer service standards Chick-fil-A is known for. Combined with the lack of any kid-friendly accommodations, this location does not feel welcoming to families. I will continue going to the Pleasant Hill location instead. This location needs significant improvement in both service and management. read more

Went to the new Chick-fil-A on Oak Grove for lunch. Placed the order online before arrival. Parked in an "Order Waiting" spot (on of about 6). Waited for about 10 minutes after web site said order was ready. I then walked in to pick up order. Went to car, then noticed bag was missing items. Went back in and they gave me missing items. They should have a way for drive up customers to indicate which spot they are parked at (like McDonalds). Overall, food was very good and I will be going there again. Since they've been open for only a week, it will take a little time to work out the kinks. Service people were very friendly. read more

The food at this location is great. Never really had issues. My main concern with this location is service. I come here very often as it's next to my gym and also close to my kids school. However they always seem to get something wrong with my order. Whether the food or drink is missing or just my request for sauces or utensils. And for some odd reason they don't seem to acknowledge you at the pick up counter. I needed to get a bag to take my leftovers and 3 employees walked past me without any acknowledgment. You have to stand in the cashier line just to get a to go bag. I have never had any issues at the North Main or Willows location. I will probably have to go to the other locations for better service. read more

My wife and I are both teachers and Chick-fil-A advertised complimentary chicken sandwiches for teachers and we walked in and they said no we're not doing that. You gotta go to another Chick-fil-A. So just super disappointed and it kind of feels like we got false advertising and feel like this one in Walnut Creek just doesn't care about teachers. read more

Assuming this is the Oak Grove Rd restaurant .... I went in to order a bowl of soup at 10:20am and was told they couldn't take my order till 10:30am. The soup was there and ready but wouldn't take my order and offered no explanation why....ridiculous! read more

I was excited to visit this new restaurant and find out about all the hype. It was, however, a total disappointment. I ordered a cob salad and asked to leave the bacon out. Salad came with bacon. I went back to front desk to get it corrected, after a debate, they gave me a new salad, there was no bacon this time but there was no chicken either. I went back to the front desk to get it fixed again, after a debate, they gave me another new salad, this time meat was OK, but the lettuce looked so old, pinkish and stale. Meanwhile 25 mins passed already and my partner I came with has already done with her meal. By that time I lost my appetite anyway and we left. It's very unfortunate but "you never get a second chance for the first impression". read more