Order was ready minutes ahead of scheduled pick-up. Mobile order is the way to go! Convenient when you are short on time. Enjoyed the "Rosemary Parmesan Bread" on a sub. Fresh tasting. Co-worker had the wrap and according to her it was fulfilling. Appreciate how these weren't messy either. Clean dining area. Rarely eat sandwiches, but a great option for quick eats. Attentive and friendly customer service too. read more

Jersey Mike's Subs - Sub on Rosemary Parmesan Bread - Sandwiches Near Me - Concord, California

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OMG!!! Placed an order to go...(had never eaten here before). Actually.. never heard of before either Anyway, was about to travel and wanted to have a sandwich in tow. Options didn't look that appealing to me. (I prefer pastrami, which wasn't offered.... seems like more chicken dishes).. so, decided to just get an Italian sub and call it a day. Ordered, drive through for a quick pick up, few hours later.... OMG! This sandwich was delicious. The bread was some rosemary wonder, the sauces, condiments lettuce, meat.. all of it was spot on perfect. To whoever made my sandwich..." thank you"... it was a perfect sandwich. A few hours later it was soagy, but hey.. who waits several hours to eat a sub sandwich. Loved it... will be back. Warm appreciation Sharine read more

Sandwich has always been good, until this. Got to the end of my sandwich to find a long hair sticking out . If I had eaten in store, I would have asked for my money back, unfortunately, I took it as a pick up order. Guess they don't wear hairnets. Next time I'll go elsewhere... read more

Jersey Mike's Subs - Hair in my sandwich. - Sandwiches Near Me - Concord, California

Here's a big shout-out to Mario and his team at the Concord store. It was my first time to a Jersey Mike's shop, so the team explained what preparing my sandwich "Mike's way" meant, that all the ingredients were freshly re-stocked multiple times a day, and that I could have a cookie for being a rookie. Clever! The space was immaculate, the employees were genuinely enthusiastic about the high quality of the food ingredients, and Mario, the manager, was a pleasure to speak with. read more

My friend and I peeped this Jersey Mikes, and we said we would have to try it out for the first time. Located close to Clayton, it's in a plaza full with other nice restaurants I ordered through the app. Simple and effective. I ordered the Italian, which came with Pepperoni, Salami and other meats. It was packaged well and ready after 15-20 minutes. Indoors was clean, spacious and busy for a Sunday! read more

Jersey Mike's Subs - Sandwiches Near Me - Concord, California

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Jersey mikes is continuing their sub market dominance for a reason. Staff are friendly even during busy times and subs are fresh and tasty. Turkey club and buffalo chicken are tough to beat. read more

Between a 3 to 4. The bacon ranch was solid with lots of flavor and texture. However the Chipotle didn't have any kick. The wait was a bit long for the sandwiches. But I think we arrived at the end of a rush so it might have been the timing. The place is new and modern with plenty of parking. They took the place of Yogurt Shack. I would try again to see if other options are better. read more

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We knew it felt off once we stepped in. The staff was not present for a possible 2nd lunch rush. They were behind. They were messing up orders etc. My bf didn't get cheese on his order and I ended up with plain white bread instead of the rosemary parm. I already waited for my hot Italian and wasn't going to wait for it to be remade. That was a bummer as the plain bread is just not flavorful at all. I asked for pickles and pepperoncinis to be added to my sandwich and the two guys rolled their eyes. Every counter was filthy and sticky, especially the drink one. The rugs were really bad too. There was trash under every table. And every table was greasy and covered in cornmeal from the rolls. Nothing new as the tables and chairs are always grimy. All six if them. It's not hard to wipe down that many chairs between customers. They were messing up the food delivery orders and the in house orders after us too. They were also complaining and talking way too loud joking about how things were going. Customers don't want to listen to that their entire visit. read more

Oh my gosh!! The staff here is so nice!! So welcoming and kind, iv never been to a jersey mikes with staff this kind. They are all amazing, the restaurant is super clean and they are all working hard even with no guests in the restaurant. They are all amazing! read more

The food is great the customer service is even better !!! I love to eat in the store the employees are great read more

Jersey Mike's Subs - The menu - Sandwiches Near Me - Concord, California

Zero Stars. I walk in and ask for a giant size #13 on white bread. He grabs the roll and before he cuts it, he asks his coworker something and returns to say, "unfortunately, the white bread is for online orders, choose a different bread." I asked him if the online orders got preferential treatment...he said yes. Lost a loyal customer bud...learn the phrase, "first come, first serve." Very unorganized location...always have different employees. read more

I've got to say it... I was originally pretty disappointed that Jersey Mike's replaced the yogurt shack. I had thought of Jersey Mike's as another subway, a low quality chain sandwich restaurant. After I was given a coupon to try a free Jersey Mike's sub, I decided it was finally time to cope with the yogurt shack loss. I ordered the Smokey southwestern cheesesteak. The ingredients appeared to be fresh, and it was made to order. I was able to watch the employees make a few other cold sandwiches, and all of the meat is sliced to order! I was pleasantly surprised by the cheesesteak sandwich. It was savory and cheesy, yet not overly greasy. I would stop into a Jersey Mike's location on a road trip or for a quick lunch now that I have tried it! read more

Jersey Mike's Subs - Smoky Southwestern Cheese Steak - Sandwiches Near Me - Concord, California

I've been curious to try since they opened, so I came with my bf to pickup sandwiches for dinner. We both ordered the Giant size (they were NOT exaggerating with the size name) and we both had enough for lunch the next day. The young man who made our sandwiches was amazing- a perfect example of exemplary customer service! He was attentive and super quick. I typically like to modify my sandwiches at other shops, but I love the "Mikes Way" and the rosemary Parmesan bread was super fluffy and fresh. The sandwiches are definitely worth the price as well in my opinion. read more

Jersey Mike's Subs - ##8 Club Sub GIANT - Sandwiches Near Me - Concord, California

Super easy process to walk in, read the menu and tell the meat slicer what sandwiches we wanted. Its opening weekend and was a very smooth operation. The #4 was decent, will ask for some mayo next time to take it next level. The #43 (Chipotle Cheesesteak) was delicious - added some jalapenos to up the spice. Cashier was very friendly and informed about all of the products the shop offers. Definitely coming back soon and frequently! read more

I wouldn't normally give a five star review for a chain restaurant, especially since our small community values small businesses. The local Subway failed for that reason (along with the illegal child labor). The manager here, however, goes out his way to support his community. Last year, he was more than excited to help cater for a non-profit bocce ball tournament, and we were thrilled at how happy he was to help us succeed at the event. The sandwiches are great, though they are not necessarily top quality in terms of ingredients. The sandwiches do hold up, though, and I recommend them for all your catering needs! read more

Clean place Fresh veggies Fresh cookies Great Management Always welcoming with a a smile... read more

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Okay I personally haven't been to this location, but I order my food on DoorDash from here. All I can say is wow. I usually order their viral Original Italian with the rosemary parm bread and all that extra stuff. It really does make a difference and I love how everything just compliments each other within the sandwich itself. Will def be ordering from here again! And hopefully when I have time, I can stop by in person. read more

Fast, delicious subs, clean place, not super busy, and the service was excellent. Got it "Mike's Way".

I tried this location a lot and my favourite sub is #13 the italian ( cold sub ) & #17 Mikes philly ( Hot sub ) They do serve fresh beard daily and my favourite is the Rosemary parm and also they got fresh chocolate chip cookies cooked daily Definitely will keep visiting this place :) All the staff are friendly and always welcoming new & old customers ... read more

i had an interview scheduled and got many confirmation messages. i arrived early only to be told that the manager is not there. they asked to to call next to time before an interview, but i was clearly never informed to do so. so unorganized and ridiculous! read more

By far my favorite sandwich place! Cant go wrong with a Jersey Mike Sand which so glad to have one so close by (:

Tried the new location in Clayton, the service was great super friendly. Had the Italian in a bowl it was really good, so glad they opened in town. Fresh Fast and tasty. read more

Great place and heft sandwiches. I liked how clean and nice the place was. They had a lot of staff and were greeted right away. The gentlemen that helped us was mario and I will definitely be back! Nice sandwich shop addition to the clayton area. Also like how they slice the meat and cheese per order! read more

My parent's visited this location on 10/30/2024 and ordered the Big Kahuna Chicken sub . They drove all the way from Pittsburg just to get this sandwhich and they have been doing so once a week since I moved to Clayton. The manager of the establishment took the order. When my parent's made it home they found out that they were given a beef big Kahuna sandwich. My mother called and spoke to the manager and she was told that he was the one who took the order and that she told him that she wanted the beef sandwich. My parent's havent eaten beef in almost 30 years. i dont appreciate the manager basically calling my mother a liar after he made a simple mistake.Now this establishment has lost 3 regular customers over a mistake regarding a $20 sandwich. read more

Jersey Mike's Subs - This is obviously not chicken. - Sandwiches Near Me - Concord, California

They put the receipts on top of the meat while the sandwich is waiting for the lettuce and tomatoes to be added. It was a super long wait for online orders. I suggest not ordering online if you don't want the receipt to sit in your sandwich meat. read more

Jersey Mike's Subs - Receipts on sandwiches - Sandwiches Near Me - Concord, California

Horrible wait times and messed up multiple orders. Was told their grill was backed up after waiting in line for 5 minutes to even place my order, then told it was 10 minutes for my food to be ready. Took 15 minutes and my order was wrong so they had to remake it. Messed up guys grill order in front of me as well. Offered me nothing for the 30 minute wait for one damn fast food sandwich, begrudgingly gave me a fountain drink when I brought it up. Others who placed mobile orders and had far longer wait times were also complaining and staff gave attitude. I get that it was a Saturday afternoon, but there weren't that many people there to cause this amount of chaos behind the counter. After ALL that my sandwich didn't have the mushrooms on it. Store needs efficiency and customer service training. read more

Great clean and fresh items!! Super delicious . The bread is fresh . All the fixings are fresh and the slice the meat right in front of you . The employees are super friendly. Definitely coming back ;) read more

Jersey Mike's Subs - Delicious - Sandwiches Near Me - Concord, California

I'm a big Jersey Mikes fan. I ordered a giant 17 no onions and no peppers w extra meat and extra cheese. I get home it has onions and peppers. Lesson learned the guy who took my order failed listening comprehension. Very disappointed. read more

Great sandwiches with a nice East Coast flavor. Good amount of meat and love the shredded lettuce. read more

Jersey Mike's Subs - Sandwich - Sandwiches Near Me - Concord, California

The sandwich was tasty Also the cookies was fresh Great chips varieties Helpful people Welcomed me with a smile read more

Helpful management stuff Great food quality Clean place Will definitely be back Can't wait to dine in again read more

Love the place Good location Nearby the freeway Good clean Friendly Professional Clean and neat read more

First of all, we love Jersey Mikes Sandwiches and have visited a few locations. This location seems to skimp on the meets and juice making the sandwich not up to par with the other locations we have visited. Still good but not the same. Customer service was great and equal to other locations. Probably won't visit this Concord location again as there is another store in the neighboring city of Walnut Creek just a few miles away. read more

Kids working there are great. Very patient and helpful. Sandwiches are awesome, fresh sliced meats, fresh baked breads, fresh veggies.

Always great service and better sandwiches. Will be back. Everything I asked for was on the sandwich and they maker of the sandwich had jokes read more

The food is so fresh and delicious and the staff is very friendly and welcoming amazing experience thank you so much

Great service and great food had a great experience here todya and will be coming back read more

Jersey Mike's Subs - Sandwiches Near Me - Concord, California

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The staff is great and they always work hard and ensure that the guests coming in have a great experience. Always get my lunch here and everyone is so nice and sweet!!!! My food is always bussin ngllll read more

Jersey Mike's Subs - #17 Mike's Famous Philly - Sandwiches Near Me - Concord, California

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I eat here fairly often and order from DoorDash. My wife and I eat pretty basic turkey sandwiches and we both have gotten ill multiple times in the past few months. Sorry read more

Jersey Mike's is my favorite sandwich. But now the Jersey Mike's on Ygnacio Valley is my favorite location. The GM / Matias is great. He provide old fashion customer service. The staff is friendly and helpful. Stop by, you won't regret it. read more