They do a great job. They are very family friendly and is also a great place to go before a movie at the Cinemark in Pleasant Hill. I do it all the time. My family definitely recommended. read more

My friends were going to see a movie, but I was only able to join them for dinner, so they decided on this spot. I have eaten five guys in the past, but it has been ages since I had it. Was looking forward to trying it again. Little Cheeseburger: got mine all the way, which is essentially all the toppings you would normally get on a burger. It was a decent sized burger for a small one and was filling. The patty was a little salty though. The cheese was ok and everything worked. Though my buns were a bit soggy, so my burger didn't hold too well towards the end. Large Cajun Fries: Got these to share with my friends and they were good. A bit too salty for me but we as a group enjoyed them. Overall, it was alright for a burger. Very pricey though, for my meal (plus a drink) was around $20. Would come here again, but not for quite some time read more

Five Guys - Large Cajun Fries - Burgers Near Me - Pleasant Hill, California

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Five guys has always been a good place for grabbing a quick meal a fresh hamburger fries and good service. The Danville facility is no different. The people are nice. They're polite and they have a good sense of humor. They also prepare great hamburgers that are delicious. No matter what time of day. read more

Five Guys - Great fries - Burgers Near Me - Pleasant Hill, California

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We ordered two burgers and two orders of fries from Five Guys, and unfortunately this was one of the most disappointing experiences we've had there. The burgers had almost no flavor, and the buns were completely soaked and falling apart before we could even take a bite. We ended up throwing the buns away and eating only the patties. Even the burger patty with cheese lacked flavor, which was surprising. I'm not sure if the issue was because we ordered takeout or if the vegetables had excess moisture, but something definitely wasn't right. We considered going back, but the parking situation at this location is hit or miss and wasn't worth the trip. Unfortunately, this visit was not worth the money, and we're hoping it was just an off. read more

What can I say........it's Five Guys! The patty melts are always on point, the staff is super friendly, and the atmosphere is always booming. It's just one of those spots that never misses. read more

Five Guys - Burgers Near Me - Pleasant Hill, California

I love this location because it is close by the theater and shops. We were able to come by and grab a meal here before our movie started. This location is welcoming and gets pretty busy at times but the employees here have the system down. My burger and fries are perfect every single time and love that they are consistent. read more

Five Guys - Burgers Near Me - Pleasant Hill, California

Good customer service great food definitely recommend this location fries here are the best

Well just a different variety of food that's good I mean far as burger goes simple casual er spot to eat

First time at this Pleasant Hill location as part of a mystery shopper assignment and brought hubby along for his first experience as well. We arrived before lunch on a Saturday and easily parked on the street just a block away. The place is considered fast casual and the menu is pretty simple with a variety of burgers, hot dogs, shakes and fries. You must get the fries!? They are cut on the premise and fried twice that you get a creamy center and crispy outside. They are seasoned perfectly and the portion is generous. It is their policy when you order the regular size to get almost double the portions. We had a little cheese burger all the way which is a single patty with mushrooms, grilled chopped onions, lettuce, pickles, tomatoes and mayo. The burger is pressed so it's thin and juicy. My order included a fountain drink for the design your own Coke machine. I love the variety. We are in and saw that you can have some peanuts while you are waiting. That's cool. Wait time was around 5 minutes and their policy is no longer than 8 minutes. All I can say is that hubby loved the fries and I look forward to coming back. Yummy! read more

Five Guys - First time for hubby - Burgers Near Me - Pleasant Hill, California

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never go there bad experience with the manager the workers were wonderful but the manager made my birthday and was in mourning a family member and ever when I said I want my money back cause the manager took the wrong order and he was yelling at me saying that's what I ordered, then I said i want my money back he came got the burgers that was given wrong, my grandson was eating the fries I said I will pay for the fries he took everything threw it away. I will never go there again. Horrible the manager needs to go. read more

So I was reading an article on hot dogs on google it said that five guys has one of the best so we both felt like a hot dog . So what the hey try it out its not all that it's ok but they really need to take a lesson from top dog cook the hot dog until a little crisp on it burn it a little dog was not cooked enough stuff on it was ok little much you really couldn't eat it with the bun on it fell apart French fries are always great there love their fries . Friendly staff when I go back it will be for a hamburger for sure no more hot dogs read more

Like the others said, Shrinkflation. Burger, fries, drink - costing almost $20 - was fairly small. Feel I could have gone to in and out for under $8 and got something better. the fries were flimsy, oily. read more

Shrinkflation is here! Gone are the days where Five Guys was expensive but the portions were huge! Back in the day you would order a regular fries and the bottom of the bag would be FULL of fries. Nowadays, Five guys is more expensive but they cheap out on the portion of the fries. For the price that they are charging, it's ridiculous. It's hilarious when they say a regular fry is good for two people, or even if a large fry is good for three people. NO matter what size you get of fries, they will shortchange you when it comes to topping it off! read more

Five Guys - Shrinkflation 2024. Regular fries. Gone are the days when the bag would be full. - Burgers Near Me - Pleasant Hill, California

Amazing food, large clean dining area. The person taking orders could possibly be a little more welcoming or friendly but still overall, great burgers. read more

Five Guys is truly Amazing!Friendly and welcoming environment.The food is quality, flavorful,and consistent.Hamburgers are incredibly delicious! French fries are equally incredible served with a satisfying portion!Milkshakes and flavor options complete the experience, extremely satisfying! Thank you to the management team at this location and a special thank you to Irma, leadership is impressive,dedication to the team and the people you serve each day. Special thanks to the team collectively who tirelessly work in synergy to make it all come together - Mgr Irma Team-Timo,Keiry,Fatima,Alan,Aaron,Cuco,and Tate. Thank you all again for your excellent food,customer service ,and cleanliness of the restaurant. This restaurant is so clean ,well done! read more

they kicked me out for spilling water this is bullcrap and I even payes for my items I would not recommend eating here please stay away from this place read more

Rarely do I eat fast food - yet I have found that Five Guys in Pleasant Hill quenches that occasional urge for a hot dog - un perro caliente - as the cashier called out to the cook at the grill. The staff is welcoming, they're on it - greeting you, taking your order & then calling out your number when your food is ready. It's a hot dog, what could go wrong? They make them with the toppings you request; light on raw onions & ketchup, nice soft bun - just a tad squished; followed by a small order of fries - which were a bit on the greasy side, especially when the server is looking at the bag, sees all the grease on the bag she's going to hand you & opts to double bag it. So how does a fast food restaurant serve fries without tons of grease - something Five Guys needs to figure out. In short love their 'perros calientes' - greasy fries not so much. Lastly, have you ever noticed that when you ask for a small drink they, fast food industry, have nothing under 20ozs? Wish all fast food places would offer a 8 - 10 ounce drink, not every drink needs to be super sized. As to the actual restaurant - the tables look semi clean, yet the chairs, at least the table I sat at, had crumbs all over them. Work with staff to clean the table tops, then wipe down the chairs. read more

Awesome customer service!!! My order was incorrect and I got a huge smile, and order was fixed promptly. Told them the ketchup dispenser was out, fixed immediately and another big smile from a different worker. Every person was happy and smiling! Great atmosphere and vibe!!! read more

Fave burger and fries. In and out is delicious but just step it up to a five guys. The fries are better and more topping options.

The food was very good. Restaurant was clean and tidy. What really stood out was the awesome service provided by the employees at this location. The employees were friendly and service oriented. Thank you read more

Yummy burgers you can customize & they don't make your fries until you get there!! (if an online order). Fav shake: Chocolate Peanut Butter Banana (try it, you won't be sorry!) read more

Only ate here once, The food is pretty good and flavorsome but not too memorable,I really like their burgers and would really like to come back again one time read more

Being a new parent during Covid times means lots of Doordash for new places and old favorites. This place is an old favorite but I think it's best to dine in instead of getting it delivered. The burgers and fries (get the cajun) are so good here, grease joint good. But when you get it delivered, each time, we see the fries spill all over the bags and everything is mushy and cold. Not the fault of the restaurant but just do yourself a favor and go eat there. I love that they give you lots of toppings for free! I'd suggest not too many toppings or your burgers will get soggy. I feel like they are the only place that isn't stingy with their fries. So many places have been so stingy with fries that a large feels like a medium or even a small. Thank you for clogging my arteries LOL. read more

I need to quit trying to reinvent the burgers, a good basic burgers. What we need That was one of the worst burgers I've ever had. I'm gonna spend 70 bucks. I'm gonna. I need to enjoy the burger. Or I want my money back don't go read more

I love burgers, so always like to try every burger joint around. Five Guys doesn't disappoint. Lots of options to customize your burger the way you like it, and all the produce is very fresh. I also like their fries, so this place is a total winner! read more

I really like the fries. And they heap them into the cup and then add some more to the bag, it's great. The hubs and I can't even finish a shared size large. They've finally added lettuce wrap as an option for their burgers, which now makes Five Guys one of our gf friendly options. A lot of burger topping options allows for customization to your own unique tastes. (I like the pickles and grilled onions.) The regular size burger is actually a double patty, so if you want just one patty, go for the "little" burger option. Ordering ahead online has been super convenient for us, too. read more

I would rate it has my top burger spot. IN AND OUT IS ALSO GREAT........ but the mushrooms and their fries are on hit. The staff is always polite and professional. If you gotta go to two places for a burger..... I would recommend FIVE GUYS BRENTWOOD, before 10pm And IN AND OUT , after 10pm...... By far the best two burger joints in the area. read more

Best smash burgers around.. great service, super fresh, tailored menu, quick and easy

Exceeded expectations. Burger was good, and ask for fries extra crispy and they came out exactly like I like them. Service was fast and friendly. Dining room was clean. read more

Five Guys - Burgers Near Me - Pleasant Hill, California

In the fast food burger world, In-N-Out is probably the favorite among the masses. Then there are chains such as The Habit and Five Guys Burgers and Fries. They seem to be competing with In-N-Out, but in reality it is more like "who will finish second behind In-N-Out". That's probably why I never ate at Five Guys until tonight. My friend and I were looking for a place to eat in downtown Pleasant Hill when we walked by Five Guys. We decided to eat there since my friend likes their food. We walked in at around 7:40pm and it was quiet, probably because of the long weekend. There were no five guys working behind the counter, only three (the rest were women). The bigger guy greeted us while we were checking out the menu. He was energetic and friendly. After a quick deliberation, I decided to order: - Bacon Cheeseburger ($8.29) customized with grilled onions, grilled mushrooms, lettuce, tomatoes, and light mayo. - Regular Fries ($4.09) We each got a small tray of peanuts and sat down. The interior was clean and well lit. Decors were similar to other Five Guys locations. We got our food in less than 10 minutes. Here's the breakdown of my burger: - The small sesame seed bun was not of quality. It soaked up grease and moisture like a sponge and fell apart midway through the meal. - American cheese was used. Personally, I did not like it. Tasted like Kraft cheese. - Patties (2X, maybe 1/3lb in weight) were cooked medium well (slightly pink in the middle). They tasted decently. - Bacon was crisp and delicious. - Produced tasted fresh. Grilled toppings were very average. Overall, the burger was just average at best. While the taste was okay, it was not well constructed. The fries were above average. They were hot and fresh. For the price, they did give you a lot. For a fast food burger and fries, $13.43 (after tax, no drink) was a little steep. I'm still glad that I gave it a try. At the least, it gave me something to write about. Sorry Five Guys, I think cheated on In-N-Out once is enough for me. I must now return to the embrace of the Double-Double and Animal Fries! BONUS MATERIAL: - Limited street parking. Large garage located across from the theater. - Major credit cards accepted. - Free peanuts for those who are not allergic to them! - Standard burger toppings are free. read more

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Quite interesting, eh? Five Guys gets a lot of hype. Yet, on Yelp, the stars are pretty evenly distributed; even number of 2s and 5s, and there's not that many more 3s and 4s. So what? Well, either you LOVE `em, or you HATE `em, or you say "ehhhhh, whatever." Count me in the "whatever" column. The burger itself is about on par with In-n-Out. Not bad, but not totally awesome either. But then, that's probably just me; there are things that make a burger taste yummy to me, and not to others. Okay, whatever. But, unlike In-n-Out, they do have a large selection of styles of burgers and fries, so bully for them. Service is kinda slow, but you can much on peanuts while you wait. There are some burger joints where I'll go out of my wait to eat there if I'm in the area (Phyllis' in San Rafael, Betty Burger in Santa Cruz, Happy Burger in Mariposa, Apple Pan in LA). This isn't one of them. Not that I'll avoid the place, it's not awful like McDonald's or Wendy's . . . read more

I have no idea how good the food is but the people working there are incredibly rude, and frankly don't seem well. I walked in and asked the lady behind the counter if I could order. She gave a blank stare and didn't answer me. I asked again and she nervously said "oh wait", gave me a 'thumbs up' gesture, and ran away. About two minutes later a man who appeared to be the manager walked over to the cash register and completely ignored me. He picked up the phone and talked into it for about three minutes. I asked if I could order, and he continued to ignore me. After he finished his conversation he hung up the phone and stared at me blankly, darting his eyes around. It was almost like I'd caught him in the act of something. For the third time, I asked if I could order. The man grunted out something that sounded like "uhh... uh", and nodded his head indifferently. I left the restaurant. I don't think I've never been treated in such a bizarre way. The last thing I'd trust these... folks with is handling my food, and I don't suggest you do either. read more

If I could give 0 stars I would no flavor on the burger and very rude costumer service and no ranch

All Five Guys restaurant chains are good. Love their burgers and fries! I've been to other locations and as far as this one, service is great and our food came fast. They did however, forget to give us our strawberry milkshake, but made it immediately when we told the staff. The food is good for it's price. I actually am giving them a 3.5 stars rating and not a 4 because the restrooms were dirty. read more

As good as always. I decided to get my burger lettuce wrapped this time - they also offered it in a bowl which I should have taken as it was very messy wrapped with all the sauces! We ordered a portion of regular fries between the two of us to share and wooh they were way too big, we couldn't eat them all, should have gone little. No coke freestyle machine here, which is a shame. Complementary peanuts as always. read more

I'm torn. On one hand this is my favorite burgers and fries place in town. On the other hand, they get my order wrong the majority of the time. The attached photo is their idea of "double lettuce". CHECK YOUR ORDER CAREFULLY before you leave. They are also capricious fry gods. Sometimes they give you ALL THE FRIES IN THE WORLD, and then other times they throw a few fries in a cup and call it a large. Great place to eat if you feel like rolling the dice. read more

Five Guys - Ordered "double lettuce". - Burgers Near Me - Pleasant Hill, California

I have been to this location a few times! Right across the street from the theatre! Decided to have a hotdog before a movie! I have had hamburgers but not hotdogs! It was delicious! You get to pick your own toppings. The staff seem very friendly. Not busy and food came out very quickly. Nice portion. Restaurant is very clean! read more

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I don't know if this is happening at all Five Guys or just this one... But the quality here has dramatically declined. I remember years ago when ordering fries, nearly the whole bag would be full. Now, good luck getting just the cup full. The burgers have been incorrectly made 3 out of 5 times. They've been out of hot dog buns several days. At least the line is always short or non-existent.. probably for a reason. read more

Five Guys - Medium fries. Are you kidding me? - Burgers Near Me - Pleasant Hill, California

I had to erase my old review that was based off my first visit because this place gets better and better and I have grown madly in love with it. Five Guys is the bomb.com. For $20 two people are grubbin on a burger that is LOADED with great toppings (and they're all fresh), a big cup of fries to share and a drink each. It really is all-American IMO. Let me elaborate the LOADED benefit because this really is what makes Five Guys incredible. Getting your burger "all the way" includes mayo, lettuce, pickles tomatoes, GRILLED onions, GRILLED MUSHROOMS, ketchup and mustard. Go "all the way" on a little bacon cheeseburger and what do you have? A bacon mushroom cheeseburger with grilled onions and the usual toppings. A burger like that costs you $10-$15 anywhere else, but here it's only $6.50 including tax. Now I specified the little burger because there is no point in getting a plain ol' cheeseburger. Their interpretation of that is a double patty. Their single patty serving is still hefty, and bountiful considering all you can add or subtract to it. Their creed regarding fries is to serve a heap in the cup and serve another heap all over the bag. A double portion, if you will. Unless you're four or more I would not recommend going large. Even regular is more than sufficient and now they have little which easily satisfies two. Being next to the theater makes for a sweet matinee afternoon or casual date night. Grab your honey and have a fun time with some great burgers and a good movie. read more

I had plenty of time before my movie to have a quick lunch, so I dropped in. I knew their prices had gone up, but I was a bit shocked to see that their regular hamburger was now over $9. I opted for a 'veggie' sandwich with cheese. It's all the veggies that you can get grilled for your burger plus the cheese. When I got my sandwich, it was inedible, literally. It fell apart in my hands, everything fell out of the sandwich in little bits into the foil. If I'm going to pay $8 for essentially a grilled cheese with veggies, there should be enough cheese to hold all the veggies together. The cooks need to be trained to leave the veggies on the grill when the cheese is added, and keep them there until the cheese is melted enough to keep everything together and THEN put it on the bun. I was so frustrated that I ended up throwing the whole thing out. If I have to work so hard to eat a meal, that I feel like I'm making a fool of myself eating it in public, I do NOT go back to that restaurant. read more