In a pinch this place is a great way to get a healthy sandwhich delivered to your home. They're fast, you can order online, and customize you meal. However, I've had a few experiences where they mess up simple ingredients. This most recent visit, I ordered the club lulu with no mayo and extra avocado on the 9 grain wheat bread. I ended up with no avocado, which btw is 1.00 more, and cucumbers instead. I called and they delivered me the right sandwhich, no hesitation and an apology was given. So props to their customer service, and may I add....the sandwhich was delicious. I would like to see more bread and vegetable options, because it's very limited as far as menu options go, but for a sandwhich delivery... I suppose I can't complain. read more

Always a solid option and a little bit cheaper than a few other sandwich shops around. I always get the chicken bacon ranch which is so good! Staff is always nice and I'm usually in and out unless it's lunch time, it tends to get busier. read more

Jimmy John's - Chicken bacon ranch + Salt & vinegar chips - Sandwiches Near Me - Wenatchee, Washington

They have reduced the size of the bread significantly which leaves the cost value way too high. I have struggled to pay what they ask but when they reduce the bread making the sandwich so much smaller (we have had to split a sandwich in order to be able to afford the current prices) it becomes too much to take. I will not be a customer any more. Hope someone that has the power reads this. Yea right.... read more

Food and ambience is good, but I'm not to sure about freaky fast service. Sounds like false advertisement to me, pick your employees.

Johns haircut is mid i rate it a 5/10 its not bad but its not great but its better but also At the same time its nor read more

A nothing-sandwich: $8.99 for a tiny Regular Big John, and they charge $1.50 for the cheese. Almost nothing in the sandwich, the quality isn't good either. Totally not worth it. read more

The previous review from my neighbor is what this review is in regards to. I called to complain about a driver who was lost and at our Apartment-when he was leaving he broke one of our lights in our yard. The kid didnt even apologize, he just ran and left. I called to talk to a manager and he was very nonchalant and not genuine with his apology "Oh, sorry, I'll address it" and hung up on me. The customer service at this establishment is horrible, awful. When I worked in food service if we messed up or broke something-we apologized and made every effort to fix the issue whether it be to remake a meal, comp a meal or offer something to compensate for the loss. My light in my yard is broken thanks to your driver. All he had to do was apologize and I probably would have been perfectly fine with it. But he broke the light, stared at it for a moment and then ran away like a child. I usually enjoy Jimmy Johns atleast twice a month because the food is fresh and the delivery is here within 10 minutes. I will never order from this location or any location again. A simple genuine apology would have sufficed, but your employees can't be bothered. read more

Jimmy John's - Lost driver broke my yard light and ran away with no apology. Management can't be bothered. - Sandwiches Near Me - Wenatchee, Washington

there bread was hard as a rock and stale !!! I got the tuna sandwich and it taste like the tuna was left out for days!!

Should be so slow it hurts, So ordered online from my home in east wenatchee, drive over, looked in the online order area no food, waited a few and the store filled up with people, waited in my car after 41 minutes and walk-ins getting there order, I went in and finally got to the cashier and asked where it was, the manager asked if i checked in, i told him that defeated the purpose of their online ordering and sign "no wait,no line" seriously....i had to ask for the meal to be comped and the corporate number, online ordering is a joke, walk in and order and take your chances with covid read more

Best experience I've had at a fast food restaurant probably ever. Staff was so polite and patient. You don't get that kind of service anymore. And the cashier (probably a high schooler) even acknowledge us walking out the door saying have a great day. read more

Ordered multiple sandwiches from this store over the past year. Staff is friendly. Food is fast and fresh every time. read more

If the execution of their menu items such as the "JJBLT " is any indication, save yourself some time and disappointment and pass on this place . Our bread was hard on the outside but soggy in the middle, thanks to mealy /bland tomatoes and shredded iceberg lettuce that had zero flavor. To cap it off, the processed bacon was served cold, so the actual experience was laughably difficult to eat . Our expectations for sandwiches are actually pretty low, so Jimmy Johns worked extra hard to go below them. Staff were friendly enough, and the food came out fast---possibly too fast. Have they tried eating their product ? I can't imagine anybody enjoying this. The roof of my mouth is still angry at Jimmy Johns. read more

GAH-RōSSS. first time ever getting food from here, definitely the last time. being a pescetarian, i had 2 choices: the tuna or the veggie. the veggie sounded sorta lame so it was the tuna on wholegrain bread. the bread outweighed all other ingredients, each piece being nearly 2 inches thick. so if you really like bread on bread, with nothing else, there ya go. but then maybe the bread was a good thing- everything else was either tasteless or straight up vomitous. shredded iceberg lettuce?! no flavor, no nutrients. insipid slimy tomatoes = 4 slimy inches of bread. and some kind of flavorless white cheese that could in NO WAY disguise the ultimate rancid tuna (?) mixture. hell, it could've been ferral cat from the old top foods parking lot. blechhhh. it had white cubes of onion or something rather crunchy & clear in appearance. or it could've been some celery. or both. but doesn't matter because they are purely used as fillers to make one think they got their money's worth with a 5 pound loaf of bread. err, sandwich. it's almost flavorless except for a bile type aftertaste (coulda been the ferral cat?) then, i had to go yak in the bathroom & unfortunately taste it all coming back out again. now i don't feel good, my stomach is churning, my eyes are watering & red, & my throat burns of 2nd time around ferral tuna cat sandwich bile. thank you, jimmy's john. read more

Jimmy John's - GAH-RŌSSS. - Sandwiches Near Me - Wenatchee, Washington

My first time getting a sub from this place, I've eaten at a jimmy johns before and I've heated mixed reviews about this one so I didn't really feel like getting money from there.. I was really wanting a sub but didn't have the ingredients at home so I ordered from here to try it.. I asked for pickles and cucumbers and paid for extra ham but when I got it it had no extra ham and only had one pickle and half a cucumber!!! Not gonna do a order ever again I'm very disappointed read more

I dont eat there often and have only ordered a couple times. Value is good. Quality is on the high end for fast food. Service is fast. Now it aint a Michelin Four Star... but why would you expect that.? It is fresh and fast food. People are reasonably helpful though a little fast ...lol Enjoy read more

They get your sandwich out super fast and the bread is amazing, as usual. I have to admit that I am an avid Jimmy John's fan and that I stop at one whenever I can. The staff seems friendly and my sandwich was delicious. I prefer the Beach Club because it has avocado on it and it's scrumptious. I definitely prefer Jimmy John's over Subway (or Quiznos) any day. read more

Jimmy John's - Two Beach Clubs & BBQ chips. - Sandwiches Near Me - Wenatchee, Washington

Great sandwiches as always, friendly service, and the roast beef wasn't dry like the one I went to in Burlington. These guys made a great sandwich but scrimped a little on my freebies I think. Still good tho read more

I normally wouldn't think of blasting a business on Yelp for poor Customer Service but I feel the need to let people know what type of Business this valley is dealing with. Tonight a Delivery Driver showed up at my Apt. I assumed it was for my neighbor as she orders from Jimmy John's from time to time. It was not a delivery for my neighbor. Apparently, the driver was lost, and he asked if this was the address he was looking for , I advised it was not. He actually needed to be on the South end not the North end. He turned to leave and stepped on one of the yard lights along the walkway, breaking it. The Driver stares at it then looks at me then runs off. WOW, I thought to myself , not even an apology. I call Jimmy John's to report it and was hung up on by someone who had claimed to be the Manager on duty. I called back and got a different person also claiming to be the Manager. This "Manager" i was speaking to admitted she was unsure what to do and said " Our owner will be in tomorrow morning if you want to call and BOTHER her about this". I haven't decided if I will call back tomorrow and speak with the owner, Taylynn (the name I was given). I feel the conversation will go much like it did this evening. No acknowledgment of a mistake made and no apology or compensation for vandalism to my property. read more

The team at Jimmy John's is always so friendly and they make your sandwich lightning FAST!!! Always delicious and fresh. They are awesome also because they have supported my local Delivery business by referring customers to me out of their delivery area. My business "Scarborough Fares Delivery Services" offers restaurant delivery in Wenatchee and beyond. I can always count on them to make Awesome sandwiches read more

Parked at the local clinic / medical center drop off for patients to deliver a sandwich is just pure laziness and disrespectful. The vehicle was there for at least 10 minutes, creating a hazard for patients who have a hard time walking. Park in the parking lot like you should. read more

Out of towner, trying to get lunch while in my hotel room. Went to order lunch from the local Jimmy John's, but apparently, 1.43 miles away from the store is outside of their delivery range. Not even 2 miles away is too far for them! read more

Not a fan..... Very plain Jane and very expensive for not a whole lot on my sandwich....I miss Quiznos over this place

I didn't actually step foot in this place. However, I called in for delivery. I'm mainly giving 5 stars for their service. My friend and I were starving after the Christmas lighting in Leavenworth. There were just way too many people and my 15 month old godson was starting to get really fussy so we went back to our hotel in Wenatchee. Because we were so hungry we were thinking of who could deliver food the fastest! Then we came across Jimmy Johns! Called in. Laid back down in bed and then we heard a knock on the door! They were probably there in 10 minutes. I didn't even have my money ready. lol. Sandwiches were good! read more

Did not participate in the $1 sub promotion today. So I drove over there for nothing. Very tacky.

I rate it 3 only because they do not deliver to me. I recently tried them because I was in the delivery zone at a friends house. It was good for delivery. Fast, delicious, would order again, but I have to go there :'( read more

Very good sandwiches but blows my mind that they won't deliver 1.5 miles away. I will not support this business til they decided to expand there service area. They told me 5 mins away so how far is that? 3 blocks? read more

This is our 2nd trip to J. Johns. Our first trip was just after the grand opening and everything was great. Yesterday we stopped in to take a break from Xmas shopping. The good news is that they are still very fast. The bad news is that they were so fast that they just kind of left us in the dust. The young man who took our order talked fast and didn't explain the menu and the options. We ordered our sandwiches. My wife asked for a large cup of water. We were told that would be .50 or else we could have a small Styrofoam cup. Seemed high. The sandwiches were made before made it to the fountain machine. Yes, they are fast. We took them back to the counter to be cut in half. ( shouldn't they just do that) We tried to find a clean table. ( I asked for towels to wipe one down) Someone came out and wiped down a table which was now very wet. We ate most of the sandwiches but the bread was very hard on the ends. It wasn't very busy. There were plenty of workers. So the only things missing were service, quality and cleanliness. Otherwise it was as advertised. Fast. Hmmm...so many choices read more

I went here for the first time the other day and forgot my ranch dip, I had my work shirt on so the driver knew where I worked and upon realizing I had forgotten it he rushed down to my work with the ranch dip and an extra thing of chips for the inconvenience, such good service. Really dedicated, if I could rate these guys a 6 I would :) read more

Apparently whoever makes the sandwiches doesn't know how to read a online order. I ordered a sandwich and not only did I get the wrong order but the also completely butchered all the options. Also their drinks are 75% ice. read more

I order on a weekly basis and the customer service is amazing, they are fast and reliable and if ever they do make a mistake they are so fast and efficient and get it fixed in a matter of minutes. I'm so glad we have them here or some days I wouldn't get lunch! The salon where I work is a frequent stop of theirs! We all order sandwiches and have been super happy! read more

Just moved to Wenatchee from the Seattle area and I am SO glad to have a Jimmy John's here! This store is even better than the ones in Seattle :) SUPER friendly staff and every sandwich I've gotten so far has been perfect. I wish they delivered just a few blocks farther and I'd probably order every day I work. read more

Love this place. They are always so conducive to my weird delivery sandwich orders. I feel embarrassed to order them, but the delivery folks are always so nice about it. The one time out of about 30 orders that it was messed up, they gave me coupons for a free sandwich and some pickles. read more

Thank you for freaky fast pick-up! Less than 1 mile away is not asking too much for delivery though, especially in a small town like Wenatchee! read more