I have gone to several different oil change locations and a couple of them have forgotten to tighten the oil plug. This location has never had a problem and they are extremely efficient and friendly. highly recommend! read more

I went to this Jiffy Lube # 2215 location here in Pasadena. I was there to have my transmission check among others things. The technicians were Tony & Wyatt & another guy. They were very courteous, knowledgeable & professional. They were very thorough & informed me of everything they were doing. They are efficient & I am very impressed, grateful & pleased as how they work as a tea. Also, how they let me know, if there were anything else that I need. I will be coming back to this location, because of the work that was done & the kindness that was shown. Thanks (626)487-7344 read more

Aaron was amazing! Got me in and out and offered exceptional service. Checked on me and kept me updated on my vehicles needs. This guy is going places! I would definitely hire him in a second. Very well mannered, attentive, polite, and just overall excellent. Great job man! Your character is going to take you places. read more

My go-to place for basic maintenance. Fast, efficient, and very friendly and polite technicians. Rarely do I have to wait more than a few minutes, and they never try to pressure you into getting more services. They make it seem as if they really want your business. read more

Came in for the Signature Service Oil Change, which apparently doesn't exist anymore. The guy said they changed it to Value Oil Change, which isn't on their website. Unlike the Signature, they only do the oil change and wipe the exterior windshield. That's it. They still let me use the coupon which gave me $20 off the synthetic, but it still cost me $70 not including taxes. Not sure why they'd switch up the services without telling me beforehand that the Signature Service doesn't exist even though I showed him the coupon before driving in. The service was fast, but I'm annoyed I didn't get all the services the website said I would be getting, like all exterior windows cleaned and interior vacuumed, or tire pressure filled, liquids topped off. read more

My dad recommended this Jiffy Lube to me, and I had taken my car here once before. I wasn't a Yelper at the time but thought I would pop on and share my most recent experience. I loved the COVID safe feature of being allowed to stay in your car while the technicians performed the services. Everything was COVID safe. I came in for a routine oil change. I had waited way too long to come in for an oil change and they gave me a few options rather than just trying to get me to spend more. I felt the freedom to completely made my own choice and not feel pressured one way or the other. They changed my oil, topped off my coolant, refilled my tires, checked my basic engine operation/electrics, and let me know that I was going to need to replace my air filter soon. They offered me the option of going to a place like Pep Boys or buying it online and bringing it back to install it for free. It is always very important that no techs, mechanics, or specialists talk down to me because I am a woman. I have experienced this MANY times over the years with anything relating to car maintenance. There has never been a hint of that at this location. I believe the shift manager was named, Tony, and he was awesome. read more

I went in for an oil change and Aaron was very informative and helpful. I will always be a customer as they handle business in a very timely manner and my car is back performing at a high level! read more

This is the best JL location. Tony goes above and beyond to help solve any issues. Quick service, reliable, and always kind workers.

Shout out to Aaron, I haven't been helped as throughly by someone in this particular field ever. I think most people would agree than when visiting a car dealership, a mechanic shop or any car related sales that there is always a slight fear that they're going to attempt to rip you off. I only leave this establishment feeling content, safe, and respected. I know for a fact that my car is always taken car of and done right, and I don't write reviews for people often but Aaron get one for sure. Great value and great service. read more

There is something shifty about this place. This is second time I have come here for an oil change and had problems. The first time, when I started to drive away, I noticed that the mileage sticker that they put on my window to come for the next oil change was way off- by tens of thousands of miles. When I pointed it out to them, they were nice enough and changed it. Honest mistake, I thought, and didn't think any more of it. I also asked them to rotate my tires but they told me they would do it the next time. Now I come in for the next oil change and the same thing happens again! I go to drive off and I notice the mileage is obviously not from my car and it is wrong on the invoice as well. When I pointed it out to them this time they went through a whole rigamarole giving the wrong bill. Swiping my bank card twice and giving me an invoice that belonged to somebody else. They then charged my card again- now at a higher price and assured me that the first charge was refunded to my bank. When I look at the receipt that they gave me for the refund, it has somebody else's name on it! When I pointed that out, the guy said, "it doesn't matter, this is your proof that we refunded your card" (!!!!) I drove off feeling irritated and confused and not even sure if they put the correct synthetic oil (which is more expensive) in my car, or put conventional oil (according to the first charge which was less)??? I drove back to double check and the attendant who was helping me was not there. Instead, another guy who witnessed the whole thing acted like he was doing me a favor by answering my question and was not at all friendly. I still left the shop feeling unsure what oil they had given me. Then when I checked with my bank- sure enough I was charged twice and no refund. I have filed a claim with my bank to have the charge removed. As for not rotating the tires, the second time I come in, he tells me I need new tires. When I went to the tire shop they told me - well you really should rotate your tires more! LOL!!! Jiffy Lube wouldn't rotate my tires even when I asked them to and would have paid for the service! Don't ever go to this place!! Not good, according to all the other bad reviews as well! read more

Tony was one the most helpful and friendly auto technician that I've ever met! My car had a torn skid plate that I thought I'd need to replace, but Tony fixed it for an affordable price! Ask for Tony if you come here! read more

I choose to go to this location because the staff here are professional, patient at explaining the details, and reliable and skilled at what they do. read more

Tony might have given me the best customer service I've ever gotten at jiffy lube. Very kind and efficient. Gave me a few suggestions that I will definitely use. He even vacuumed out my car and cleaned my windows and checked my tire pressure. This is definitely how you keep customers coming back. Evan was very helpful as well and they worked great together to get my car done in a "Jiffy" lol read more

Carlos and his team are attentive, professional and go above and beyond. They changed our oil as well as cleaned our front and back window. Gave us advice on when to come back in and helped us with resetting our car oil change notification. This will definitely be our go to spot. read more

I came into this Jiffy Lube to have my transmission oil changed. As someone who doesn't have much knowledge regarding cars, it can be quite intimidating and often hard to find a place that doesn't take advantage of you. Tony went above and beyond to answer all my questions. He was costumer focused and very transparent. The service was also very fast. I would definitely recommend coming to this Jiffy Lube. read more

Under these crazy Covid times, you never know what to expect from a business. Some can be uncomfortable and some can be amazing. My experience here was amazing. Tony and his crew were great! They all worked very safe and efficiently and got me in and out in much faster than I expected. Tony is the assistant manager. He went above and beyond to make sure my experience there was top notch. During this Covid pandemic, he knocked it out of the park. I will definitely be returning for my next oil change and other car maintenance needs! read more

I've been going to this Jiffy Lube location since 1996. They have always taken great care of my vehicles. I went in a couple of days ago and had another great experience. They treated me respectfully and were consummate professionals. As a woman who has been talked to in a condescending manner when having my car serviced at other places, I am always treated well and my concerns and requests are always addressed. I would recommend this Jiffy Lube location to anyone, especially to women who may find it difficult to be treated well in the car repair/service arena. read more

I love coming to Jiffy Lube because it's quick and efficient! As soon as I got there they attended to all my needs. It was super fast and seamless. The team was amazing, all I needed was an oil change but I did mention my air conditioner started to give off a weird smell so Tony checked to see if they had it and they didn't but he saw another near by jiffy lube had it. He went the extra mile to drive there and pick it up for me and brought it back to replace the filter. That is A1 service right there, which you don't get everywhere. Tony is a down to earth very helpful guy! I appreciate all the help! If you need a quick 5 star service then go to Tony at this location! Thanks again!! read more

Riding around in a 6 year old Prius that I use both for gig delivery work and as a family car and the a/c goes in the blink... 90+ degree temps and flaky a/c... man, I need big help. Enter CARLOS and the team at Jiffy Lube. Not only did they expertly service my car for the oil change I came in for. They walked me through my filter replacements and helped me figure out a way to also get my a/c serviced within my budget. These guys are legit. They are fast. They are experts at what they do... and what they do is get you and your car right! Ask for CARLOS... but rest assured the whole squad can help you with whatever it is you need. Thanks guys. - Jay read more

Honestly, I've been here 3 times now and each time the employees have been extremely helpful and go above and beyond. It shouldn't go without saying that if you're a genuine and nice person, you'll treat others with respect, and they definitely earned my respect. read more

Excellent service from Jose,Carlos, Adan , and Frank were very helpful and informative . Helped me save money and time because I know nothing about cars . Thank you so much for your help and going the extra mile read more

I come to this location often but on this date the two attendants (Ronald and Frankie) and we're extremely helpful. They went above and beyond on their customer service and we're super polite. I came on a Friday at 2 pm and had no wait. I am so appreciative of their service read more

This place has quick service but really ruined by car when I came in for an oil change. They put too much oil in and it floodded parts of my throttle body and the sensor. Paid a lot to get it all fixed. Bad news. read more

Had to take my car in for an oil change and a broken headlight. Very professional and friendly service!

I love Jiffy Lube! I come here all the time. Even when I don't need an oil change. Today, I needed one and Gerardo delivered excellent customer service. He was friendly, knowledgeable, and real professional. I got an oil and filter change super quick. Now, my car drives like a million dollars. Thanks, Jiffy Lube! read more

Jiffy Lube - Gerardo - Auto Repair Near Me - Pasadena, California

The team at the Jiffy Lube on Colorado Blvd in Pasadena, CA is the best one I've ever had to deal with at a Jiffy Lube. They are very friendly and knowledgeable and explain everything in detail. I will definitely be recommending this location to everyone I know. read more

Come here all the time for oil changes always have the nicest workers . Would recommend this place to anyone that wants fast reliable service . Wyatt was the person that waited on me great service read more

I came here after going to the other location in Pasadena, this one had no wait. The guys here were very friendly and helpful and got me out in no time read more

Friendly service and great price! They even cleaned the windshield and vacuumed the car in addition to the oil change. Will definitely come here again for my next oil change. read more

Carlos and crew always do a great job. Been to a couple of other locations nobody has the same level of professionalism and knowledge he delivers. He takes the time to educate you on how to best take care of your car for the long run. Will send all my family and friends to this specific location. read more

Amazing service and people. I had gone to a Midas for an oil change initially. A couple of days later, a giant pool of oil had leaked from my car. This was a Sunday and of course Midas wasn't open. I took my car to this jiffy lube location. I was helped by Frank. He and his associate Tony took a look for me after I explained the situation. Once they popped the hood and looked underneath my car, they knew exactly what had happened. Frank explained everything to me. They made sure my oil wouldn't leak anymore and even told me what Midas should do for me when I take my car back to them. They even topped off my oil and coolant as I had lost a significant amount from Mida's mistake. It was an extremely dangerous situation for the engine. I was able to operate my car safely with their help. I am definitely bringing my business to Frank in the future! Thanks again! read more

Super friendly and helpful staff. Great service - drove in and had a new Everready Battery installed and out the door in 20 minutes or less. Took care of us $ wise when the coupon I had was not quite the right one. Nothing but praise for the awesome service! Thanks guys! read more

I usually have good experiences with jiffy lube, but this place kn particular was extremely helpful. All the guys were really nice and answered all my questions. Definitely coming back to this location specifically! read more

Evan and Frankie were friendly, professional, and helpful. They were quick and were kind enough to teach me basic things so i can take care of things myself if i want to in the future. Will definitely come back read more

Although the staff was nice, the quality of service seemed to lack detail. I know the place is about fast efficient service but as I drove off, my glove compartment fell of it's hinges (that's how they reached the air filter). I drove back and they sorta fixed it but I pointed out that there appeared to be a gap when closing. They said it was missing a piece and was like that before. Unfortunately for them, I took my car to a full mechanic for my next oil change and pointed out the glove compartment. They fixed it with no problem - no piece missing, they just didn't hang it back correctly at Jiffy Lube. read more

This is my favorite jiffy lube, the only one I go to even though there are plenty in the Pasadena area. The customer service here is incredible! Today I had the pleasure of meeting Frankie B. and Evan M. They were so helpful and made a great team working on my car quickly, efficiently, and all the while also providing top tier customer service. Frankie was so informative and explained everything so kindly, I felt he was really trying to give me the best advice for my benefit! Evan was so helpful working on my car. So happy I had this team today! Thank you Frankie and Evan, I hope to see you at my next oil change! read more

Excellent service and prices!! Could not be more happy. I was very worried about my new Toyota 2017 Camry S but then the handsome mechanic Evan reassured of me their great service and gave me a oil change. He was so handsome read more

Carlos and his team were very respectful, caring, and attentive! We came in due to having our oil light turn on in our vehicle and Carlos and his team were beyond helpful. I was not even sure how to check my engine oil levels and they went above and beyond to show me how to check my engine oil levels! They were super patient and helpful with us. Our oil was super low. They then filled my oil to the correct level and gave us advise as to how often to change the oil (for older vehicles) and what oil to use. Carlos and his team helped us understand the oil levels and filled our oil tank. We walked away with so much gratitude for their help! Thank you guys so much for the help! We are grateful! read more

I called to make an appointment at 5:45pm for an oil change, George who answered the phone informed me that they closed at 7pm and that no appointment was necessary. I drove right in and was greeted by Charlie & George, with a smile and eager to assist me. I felt welcomed, informed and as a woman it was a relief not to feel like I was being sold an unnecessary package that my car did not require. Charlie kept me informed on the status of my vehicle and I was out within 25 minutes! I usually take my cars to the dealership which take up the whole day so this was truly amazing ... I am now a loyal Jiffy Lube customer. Thank you Charlie & the whole gang at the Colorado Blvd store. read more

Shout out to EVAN! Dropped by see if I could inflate my tires, and he was available. Thank you for being so kind, helpful, and fast. It made a difference in my day, and I really appreciate it! read more