1. Certified Auto Repair Specialist

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Pasadena, CA

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Certified Auto Repair Specialist

4.8 (114 reviews)
Closed • 7:30 am - 5:30 pm

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    Services - Certified Auto Repair Specialist

    Auto brake repair

    Auto engine repair

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    9 months ago

    great company! quick easy affordable kind thank you for helping me out with my car! :)

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    1 year ago

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    Photo of SC Y.
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    2 years ago

    Great service and great communication. AAA discount with great work on the car. Very friendly and efficient and timely.

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    2 years ago

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    6 years ago

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    Edwin B.

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    Photo of Yvonne E.
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    5 years ago

    Excellent service, honest and on time. I felt super comfortable with these guys and will definitely go back if I need to. Hopefully not! Lol

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    Edwin B.

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    6 years ago

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    Edwin B.

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    Page 1 of 3

    Ask the Community - Certified Auto Repair Specialist

    Review Highlights - Certified Auto Repair Specialist

    “Edwin and Allen are professional, honest, knowledgeable and provide great service at a competitive price.”

    Mentioned in 37 reviews

    Read more highlights

    LEX Mastertech - Speakers Upgrade

    LEX Mastertech

    (169 reviews)

    My center console came loose out of nowhere, and the interior light wouldn't turn off. I searched…read moreonline for a shop close by that specializes in Lexus vehicles and found this place. I walked in shortly before closing, and Mike introduced himself. He was incredibly kind and quick to take a look at the issue. He was able to finagle everything back into place and fix the problem perfectly. Thank you for your kindness and help! I will definitely be bringing my car back here.

    I am a car dealer, and one of our customers brought a vehicle here for a pre-purchase inspection…read moretoday. The customer scheduled an appointment for 10:00 AM. I clearly informed them we could arrive at least 10:30, and the customer confirmed that was fine. However, when I arrived at 10:40, Mike told us that because we were "late," the inspection could not be done until the afternoon and would be finished sometime before 5 PM. I asked if a written inspection report would be provided, and Mike said it would require customer approval. I told him I would have the customer confirm this directly. Later in the day, I called to check on the status. Mike's wife answered and said he had stepped out for a test drive and would be back in about 15 minutes. She mentioned the vehicle had already been lifted and checked underneath, but she was unsure whether any further inspection would be performed. I asked if Mike could call me back to clarify. I never received a call. About an hour later, the customer called me and said the inspection was "done." According to the customer, Mike verbally mentioned two issues that I had already fully disclosed to the customer the day before. However, Mike also stated that the undercarriage rust was "very bad," using the word "worse," and went as far as telling the customer not to buy the vehicle. When I went to pick up the car, Mike was again not present. His wife told me he had stepped out once more. There was no written inspection report, and the customer also confirmed that no report was given to him either. When I asked about the report, Mike's wife said she did not know what inspection the customer had requested and therefore could not provide anything. This vehicle is a 2015 Lexus that previously spent time on the East Coast. Some surface rust is normal for a vehicle of this age and history. I personally inspected the undercarriage afterward, and the condition is well within normal range. It is absolutely not as severe as described using words like "worse," and certainly not a reason to advise a customer to walk away without documentation. In my opinion, the inspection lacked professionalism, transparency, and proper documentation. Exaggerated verbal statements without a written report are not acceptable, especially when influencing a customer's purchasing decision. I would not recommend this shop for pre-purchase inspections, particularly for dealers or serious buyers who expect clear communication and written reports.

    Volkswagen Pasadena - 2024 Atlas SE!

    Volkswagen Pasadena

    (1.2k reviews)

    I had a great experience buying my Volkswagen Atlas from Volkswagen Pasadena, and a huge part of…read morethat was thanks to Ramiro, my sales consultant. Ramiro was excellent from start to finish. He was friendly, professional, knowledgeable, and--most importantly--never made me feel pressured or rushed. He answered all of my questions, was straightforward about the vehicle and the process, and made the entire buying experience incredibly smooth and easy. Buying a car can be stressful, but Ramiro made it feel like I was working with someone who genuinely wanted me to be happy with my purchase rather than just trying to make a sale. I really appreciated his communication and willingness to help throughout the process. I'm extremely happy with my Atlas and with the experience I had at Volkswagen Pasadena. If you're looking for a VW and want someone who will treat you right, I highly recommend asking for Ramiro. He's a great sales consultant and made my experience a 10/10!

    I will never bring my vehicle back to this dealership. It is completely apparent that they employ…read moreinexperienced technicians who do not know how to properly diagnose vehicles. My nightmare started when I brought my car in to get diagnosed. They couldn't figure out the exact issue, but they still recommended a repair and wanted to charge me over $800. The breakdown was ridiculous--the part itself was $250, meaning they wanted to charge me over $600 just in labor. When I started asking completely reasonable questions about the diagnosis, the staff got frustrated with me and ultimately told me to just take my car at no charge. Frankly, they shouldn't have been trying to charge me in the first place if they didn't have a 100% definitive answer to the problem. I decided to purchase the part myself and had an independent mechanic install it in just 20 minutes. Unfortunately, the problem persisted, meaning their original recommendation was completely wrong. Against my better judgment, I decided to give this dealer a second chance. I brought the car back, told them I replaced the recommended part, and explained that the issue was still happening. They kept my car for 4 days with absolutely no answers. Out of pure desperation to get my car fixed, I finally told them to just replace three specific parts and agreed to pay their $1,000+ estimate. When I went to pick up my car, I found out they didn't even replace all the parts. They insisted they couldn't duplicate the cold-start issue I was reporting, claiming it started fine for them every time. To make matters worse, when they brought my car out to me, they already had it running. I assumed they did this because the problem was fixed by the two parts they actually managed to replace. As for the third part? They claimed it arrived damaged, so they had to reorder it and promised to call me when it arrived. I followed up a few days later, and they told me it wasn't in yet but that they would get back to me. It has now been over a week with zero response. I honestly don't think they ever even looked at my car. Save your time, money, and sanity, and take your vehicle somewhere else.

    Accurate Autoworks independent Honda repair

    Accurate Autoworks independent Honda repair

    (98 reviews)

    These guys are wonderful and trustworthy! They were recommended to me by a friend and her husband…read morewho have used them for many years. My first experience was when my Subaru dealer told me I would need an engine reseal, and it cost much less to go to an independent repair place. Fast forward to last Monday when I was driving and all of a sudden my cart started shaking and the check engine light was flashing (you are supposed to stop driving ASAP). I called Accurate Autoworks, and they came out to me, dropped of a supervisor, and he drove me and the car back to the shop on Hill Ave. Since it is a Subaru, he was able to push the 'stick" to the left to put it into manual mode (it is normally driven in automatic), thereby saving the engine to get it back to the shop. I was so impressed that they just didn't tell me to call AAA Auto Club and be towed to their shop. They explained everything to me after evaluating the car, and had a rental car place come and get me. My baby is a 2016 Subaru Impreza Sport and I love it, 120K + miles, and with this new repair, it should be good for another 100K, fingers crossed. I love that as a woman, I can trust these guys, because they will tell you if you don't need to do something. I highly recommend Accurate Autoworks in Pasadena, CA.

    From my other 2 Honda cars. Good service. Good process good value. I enjoy experienced people…read moreworking on my older cars!

    Certified Auto Repair Specialist - autorepair - Updated October 2026

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