They do not know how to change the transmission fluid. I went in 06/11/21 to get an oil change. They recommended a transmission fluid change. I agreed. Couple of days ago, on my way back from the 15 south, just passing the Victorville pass, my car locks and stops working. It'll start but cannot go forward. I had to get it towed to Downey. $580 it cost me to get it towed!!!!! Took it to get it checked out, sure enough the issue is the transmission. They f#%*|d it up! read more

Do NOT bring your vehicle into this location, they nearly ruined my brake calipers. I was in there to check out a noise that my car was making, it turns out to be my brakes, I needed new ones. The bill is a little over $400, ok cool, the mechanic comes back and tells me that my back ride side caliper is leaking, don't know what that means but my bill is now over $700 if I decided to fix it, that I needed to make a decision because it is not safe to drive like that and driving off without this service will void the brake warranty. I decided to call Honda because they had told me I would need new brakes at my next oil change(September 2023) but nothing about my brakes running so low that it has now damaged the caliper. I was heated with Honda because this could've been avoided, they advised me to not go through with the fix and to bring it into the shop, so I did today (Thursday Aug. 10th 2023). Turns out that the mechanic at Jiffy Lube did NOT know how to correctly install the brakes into a 2019 Honda Accord Sport 2.0T. Before proceeding with any maintenance the mechanic working on the vehicle needs to manually input the car into maintenance mode which will allow the caliper to move freely. That was NOT done, it was professionally inspected by Honda. Jiffy Lube forcefully proceeded with the maintenance putting MY safety on the line and I have now lost that warranty on new brakes. Do NOT trust Jiffy Lube mechanics to know everything about your vehicle. This whole experience was shady in my opinion, in it for the money. read more

You get one information over there phone and it is not honored when you arrive. The manager has no problem explaining why he cannot honor what was explained over phone. I took day off to take my car in for service. Very disappointed read more

Went to have our oil & transmission fluid changed today, Tony the man in charge was so nice, gave us a great deal!!! We will b going back in the future... JGatling read more

I took way too long to take my car in for an oil change. It was shaking and in need of other services. Tony really helped me out and worked with me to be able to get this done today. He was super helpful and insightful. Really explained things so that I would better understand what was being done and why. I highly recommend this Jiffy Lube location Tony is the best! read more

My car had a lot of issues that I didn't even know about.. I got there and Tony explained everything and helped me through everything, also it recommended a few more stuff but without any pressure like most places will normally do. Thank you for you service! read more

First time at Jiffy Lube customer service was amazing fast and courteous. Would recommend it to family and friends. Definitely coming back with my other vehicles thank you Robert and the team. read more

Tony helped me out with my service really appreciated it also received a great deal thanks to him

I came here for an oil change and because I wanted to inquire about my brakes. My car is shaking when I brake. I just got an oil change because I remembered that I might have a warranty on my brakes. Justin was very helpful and did my oil change very fast. Thank you for the great service. I strongly suggest going early because there was no line as well!! read more

Pop in for a oil change, I took care of some other problems that Tony found wrong with my blazer. Great customer service by the whole crew!! Will definitely be coming back thanks guys!! read more

First time here at Jiffy lube was treated respectfully and given the best and most available discounts..great work great place, clean work area and courteous workers..will definitely be coming back..also knowledge workers. All thanks to Tony !! read more

My car experience was great I went for a oil change and tony recommended a radiator flush and trans flush he didn't pressure which was great and because of that I came back I recommend this jiffy lube to everyone and talk to Tony he is good read more

CUSTOMER BEWARE!!! Watch out for MARCIO! He will use scare tactics into doing expensive services to "repair" your car. So Marcio said I had oil chunks on the dipstick which was an indication the entire engine had metal shavings in it or something awful as he explained and needed to be vacuumed by one of their high tech machines. I regular check the oil on my wife's car so there was no way that showed up, plus my wife's car only sees about 3 miles a day to pick up the kids from school. So it doesn't go through enough abuse. Mind you the car only has about 68k miles After I said no , he pressured me and said "it's not rocket science" tried to make me feel like an idiot. Get this though , so he took me outside in the garage computer to use his sales pitch, after he got angry I told him no , I paid out the receipt and I was on my way. I saw him talking to a girl inside the customer lobby pressuring her into the same scare tactic sales pitch. This guy isolates customers from garage or lobby so that you can't hear the same sleazy sales pitch into added services. WATCH OUT FOR MARCIO!! read more

I had horrible service yesterday I didnt realize that my odometer knob was broken until i pulled off. I came back and all the staff there tried to convince me that it was supposed to look like that. My husband came back angry and this smart aleck worker named Austin told my husband that he probably did it. I filled out an incident report and still have yet to hear back from George the manager. DO NOT PATRONIZE THIS PLACE. THEY ARE UNETHICAL AND TAKE ZERO RESPONSIBILITY FOR THEIR MISTAKES!!!!! read more

I had great experience at this location. Everyone was very attentive and helpful especially Justin! Totally recommend for great customer service and efficient work! read more

Went to this Jiffy Lube a couple weeks ago and the staff was very uptight. Tried asking a couple questions that concerned me about my car but they were very short. The manager Jorge at the time, not sure if he still manages this location was very uptight as well. A customer deserves to feel welcomed and not put in an uncomfortable environment. This location needs to better there customer service. Definitely not coming back to this location. Jiffy Lube should pay a little more attention to there staff. read more

Fast easy and and convenient so They say. I didn't want to go to the dealer so I thought easy and convenient the only draw is that they always try to sell you things you don't need . It's like they have to hit their numbers. I get it it's a business but it gets to borderline pushy and border line scam. They offer you every service they have plus it never fails the airfilter (hello I changed it 3 months ago at the dealer) . Then they tell you about radiator service and AC it's a new car not even a year old. They give you the "it's recommended line" . I asked for synthetic blend them all of the sudden they tell me ok sign right here it's 90 something I'm like I said synthetic blend not full synthetic. The sales person said oh ok I'm just tired been a long day. Yeah right! They try to sell you things you don't need and that's not good service. I won't ever be back ever I rather go the dealer and wait for my car than come here again. Never again! Nunca Mas! read more

These guys are scam artists. I went for an oil change and they told me I needed 3 other services done - 4 plugs cleaned, brake fluid and transmission fluid. He said he'd do for $300 but I could only afford 2 which would cost $150.Then I came back when I had money for the other 2 services and was told I needed 2 more additional services done - radiator fluid and power steering fluid. Then he said this wasn't on his report but my serpentine belt also needed to be replaced. Tonight I could only afford the $150 break and transmission. But he said my engine would burn out if I didn't change the radiator fluid. So now the $150 for2 services became $240. I texted my regular mechanic to ask about the cost for the remaining services that needed to be done since he's cheaper but he closes before I am done work. That's why I went to Jiffy Lube. He told me to watch out for Jiffy Lube because they will scam me. He then said he had already changed the fluids Jiffy Lube said needed to be done. I will probably be short on my rent now because this scam artist scum bag scared me into thinking my engine would burn up if I didn't change the radiator fluid asap. They should be ashamed. He knew I did not have a lot of money. I really hope Karma is real. read more

This is my go to place for maintenance on my car. Quick, professional and great service from Justin. Great discount on multiple services.

I got there at 5:53pm before 6pm and they told me they were closing. Then Justin said that I got there at around 6. I don't think its correct for a service technician to try and argue a point across with a customer. This is my first experience at this jiffy lube and probably will be the last. Luckily I came down the street to Valvoline located on Firestone and Rives and they took care of me immediately. If your looking for fast friendly service come to Valvoline. It's a brand new location with 4 bays available. They checked my lights and all my fluids for free. Also it's a drive through service WOW. Sorry jiffy lube I have been using you guys for a while and I just cannot accept being talked backed by a young kid trying to prove a point and saying I got here at a later time. Now I can see why this location has so many bad reviews and I believe they will keep on coming. Customer beware. read more

liars.. thieves.. cheats... upsell CRIMINALS!!! Came in for oil change Told me all 4 of my brake pads were almost paper thin and rotors were bad and can NOT be resurfaced. I was told I need 4 NEW rotors and brake pads.. I told them I just had brakes done under 30 days ago. When I confronted them about it, they said oh!!! made a mistake pads are great you need NEW rotors!! I am in car biz, just had new rotors and brakes put on.. They tried to SCAM the wrong person. I asked them to put in writing that I needed brake pads n new rotors.. THEY WOULD NOT DO!!!! Beware Beware do not FLOP for their lies!! read more

If I could give zero Stars oh, I would. I drove up with two cars ahead of me awaiting for someone too acknowledge me, and was there for about 30 minutes. I finally came to the decision to come out of my car and speak to somebody for them to just roll their eyes at me and take longer see me. I don't understand why the services or taking so long when there was about five employees or mechanics there. I wanted a simple oil change and instead looked for services elsewhere. I don't understand why I'm getting bad services or attitudes from these Jiffy Lube franchises. The only one that I truly enjoyed going to and will continue to come back to is the one in Cypress. All the other ones such as Norwalk, Bellflower so far has been the worst. I don't know who is training these staff members but they are lazy and feel like we customers owe them the world and need to bow to their feet... Please... Bye! read more

I'm back, Tony continues to provide satisfying customer service and goes beyond to discuss my vehicles specifications. I will be back for future services! read more

Tony is the BEST!! He gave me an amazing deal for a synthetic oil change and brake fluid exchange-his technicians are knowledgeable and efficient. I highly recommend this Jiffy Lube location. read more

Very quick and thorough service!! Got I asked done and also recommendations on what to keep an eye on and shout-out to Tony he even hooked me up with free windshield wipers read more

I am a woman and I was always fearful of auto shops taking advantage of my ignorance of cars and their maintenance. THIS IS THE BEST JIFFY LUBE I HAVE EVER BEEN TO IN MY LIFE. The service men were courteous, respectful, and knowledgeable. TONY is HANDS-DOWN the BEST. I will definitely be return customer. read more

I came in as an emergency on a Sunday morning and Tony took my car in right away, I have a road trip and he made sure to get it ready for when I take the road, it feels brand new, thank you Tony and all your staff for taking care of me, you guys are amazing, 1000% recommend this place they give you great costumer service, if you bring your car you won't regret it I promise you that. read more

Sebastian was the best very professional he knows everything and fast thank for your service man

Wait time wasnt long and the men were gentlemen. Told me what I needed and gave me a discount. Its hard to be a single woman and not be robbed over car maintaining. But checked out well read more

Really awesome job by Tony and Eddie, they were super awesome with not only helping me to see what was wrong with my car but they got me the Santa special that tremendously helped, since it's so close to the holidays and they knew my concern about spending so much! Thanks again guys!! My boys will be happy to know they get to have some extra gifts this year. read more

It was my first time coming here, i honestly really liked the service, I was immediately help by the supervisor I believe his name was Justin. Great guy very informative and amazing recommendation, he and his colleague helped me out a lot even though it was the end of the day. Very convenient, close to work, great service I will be coming back here for future service for sure! read more

I came in for my oil change and my car was almost out of transmission oil! Tony was able to help me get both done at the same time and even let me know what else I would need done for next time when I came in. Super fast and friendly service! Tony was also very kind and explained everything I needed in detail which was much appreciated. read more

Tony helped me out great customer service. Definitely will be returning! Great prices.

I've been coming to this jiffy lube specifically every time I need an oil change. Great workers and great service every time I come in!

I came in needing some urgent help with my car and Jarod helped me in a timely and professional manner. I'd highly recommend and will make sure to recommend this place to others in the area! Thank you read more

Came in today for a quick oil change. Figured being a Wednesday morning there would be no wait time. Got here and the place was empty. Pulled the car right into the bay. It has now been 90 minutes and I'm still waiting for my car... Nothing "Jiffy" about this place. Would not recommend to anyone unless you plan on dropping your car off for a few hours to get your oil changed. read more

Jiffy Lube - Doesn't look like they vacuumed to me! - Auto Repair Near Me - Downey, California

Got a great deal on a couple of services my car needed and great service. Thank you very much Tony. I will be coming back here

Came to get an oil change and my fluids flushed Gabriel greeted me right away and answered all of my questions the service was quick and he "dumbed" something's down and girl terms so that I would understand (thanks) lol i would definitely come to this place again if I was in this area !! read more

Jiffy Lube - Auto Repair Near Me - Downey, California

Everytime I check in to this location service has short wait times the work is done with a great service team and Tony the sales rep is very on point when it comes to recommendations and car knowledge. I've got no complaints from my experiences here! Stop in for and oil change some time and see for yourself! read more

Came to jiffy lube because I had a coupon for 50$ off if I spend 300$ plus. Got synthetic oil change and brake fluid and power steering done. Tony said he'd do it for 300$ when it was time to pay Tony said I couldn't use the coupon cause he had already given me a discounted price. Only reason I came was because of the coupon. Tony needs better communication skills. The guys outside doing the work did great though, Give them a raise! Definitely won't be returning. read more