I want to express my sincere gratitude to Mario the mechanic at Jiffy Lube in Bellflower, CA. I was visiting Bellflower from out of town yesterday and found myself in a stressful situation with my vehicle. As a senior citizen from a rural community, far from home, I was worried about whether my car could make the three-hour drive back home through heavy traffic. I was tired, concerned, and unsure what to do. I decided to take my car to the nearby Bellflower Jiffly Lube. The Jiffy Lube greeter lady told me that she would ask their top mechanic, Mario, to give me 10 minutes of time to look at my car problem. Mario offered to take a quick courtesy look at my car, near the end of a long, hot work day. He took the time to look at my engine, helped me with my oil issue, topped off my oil with a half quart of oil (two weeks removed from my Jiffy Lube full oil change service back at home) and worked diligently to coach me on how to get my car back in good working condition. What impressed me most was Mario's attitude. He was patient, empathetic, and genuinely kind and helpful throughout the entire experience. My family has been loyal Jiffy Lube customers in our small rural hometown for decades, and Mario reminded me why. He simply said he wanted to help, if he could. That kind of compassion and service is rare these days. Congratulations, Jiffy Lube, for hiring such intelligent and helpful employees! Thank You, Mario! I understood Mario's diagnosis of my engine problem, and was easily able to take Mario's advice, purchase a maintenenace product he recommemded from the near-by auto parts store (Mario gave me perfect directions to find the auto parts store) and using the product as Mario had recommended, my engine alert light went out, the car began running perfectly again, and I was able to make the 3-hour trip back home safely, smoothly, and with full peace of mind. He did an excellent job accurately diagnosing my problem, and coaching me on how to fix my car. More importantly, however, he demonstrated automotive expertise (and true kindness) when I needed it most, far from home. He reminded me that there are still good people (and good companies) in the world! Jiffy Lube is fortunate to have an employee like Mario. Thank you, Mario, for your outstanding service and for helping a senior in my time of need. My wife and I will continue to be loyal long-term customers of Jiffy Lube. Thank You! read more

update from 2 stars to 1 because they commented here for me to email them. I emailed them and here I am over a week later with no reply. Very disappointing and I will not be returning to this store. read more

Jiffy Lube - ignored email - Auto Repair Near Me - Bellflower, California

Super thankful for Ivan and Mario! I couldn't have asked for a better experience! I pulled up the jiffy lube because there was a sudden loud and painful sound on my car. They took my car inspected it and reassured me during the whole process!! They fixed my car and let me know what else I needed done to it within 15 minutes!! id give 10 stars if I could read more

Took my car to get work done in April and they took about 2 days to get it done. A few days later my car started making noises and my steering wheel shifted to the right and was no longer straight. I was lied to about having my car aligned, they said I declined it then they said they checked and it was done yet it's not on my original paperwork. I reached out to corporate and still have not gotten a response. Very unprofessional and irresponsible on their behalf, now I have to spend more money to fix issues that turned up as a result of whatever they did which they still couldn't diagnose. I guess the next step is the BBB. I have all text messages from the business too where they lied. read more

They got me in and out very quickly. Customer service was great and very hospitable. Thanks Yousira for the great experience.

Overall, it is what it is. They change oil, but I'm not sure if the employees were new on the day I came, but the lady that tried to give me an explanation clearly did not know how to explain what was going on. It just seemed like they were just trying to throw on services that I knew I had already recently had done, but they didn't know I had already taken care of those things. All I asked for was an oil change, but they try to throw everything at you that they could convince you buying read more

Yudira, was so helpful when I came in for a tire check, all the staff there are very helpful. Thank you for your service today. read more

The first time I had an oil change from Jiffy Lube I experienced other issues with my car shortly after. I didn't correlate the two until my second oil change with them when the same issues started less than 24 hours after the oil change. read more

One of the gentlemen broke the panel on my driver's seat and neither of the men that were involved in my transaction would take responsibility for it. I am the only driver of my car my legs are so short my seat is pulled up all the way, I was told my seat was never moved but neither of them would have fit without moving the seat when they drove it in to work bay. They have little integrity and professionalism. I am sure they would not have brushed me off had I been male. read more

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Customer service was amazing. I enjoyed my experience here, they were also quick. The nicest people too. I will definitely be back!

Mike and Johnny rocks. Supreme service and knowledge from these guys. Told them I had a long road trip and they gave me all the recommendations needed. Had me in and out in a Jiffy! Thanks again guys! read more

Pretty good maintenance. Reasonable prices. I would say the person that works on Monday in the morning is rude asf. I went for an oil change and one of the technicians informed me that I need additional maintenance done. There was another technician making comments relating to my car, inconsiderate comments like "no mames" and it kept getting louder by the second. Instead of professional informing me on the severity of the additional maintenance, he kept getting louder and louder saying "no mames". The Bellflower location did not feel professional at all. I will never be returning there. read more

So no line (finally) at 8:00AM But to my surprise people waiting in the Lobby. For at least 45-1hr The Young guy is very nice and honest ..he's koolbeanz Didn't take long for him to start my paperwork and get my car in. However ,I'm sure there's other people waiting. I have a Coupon for $10 off, But received a -$20 off as a Thank you Synthetic Oil Guy advised my car takes synthetic oil but I've never used that oil in my car before Ever! Advised just put air in the ties,oil change,etc and let me get going I don't want o but anything extra. However I have wipers at Home I need to put on and my tires need to be hanged (front ones) so knowing o know this . I'll be buying tires soon. read more

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This place is ridiculous. They charge my son for a radiator replacement and a oil pan replacement. The oil pan is leak leaking. The radiator is leaking and they don't want to take responsibility for it. They also don't want to work with us on a rental or fix. He has no car for work. I will never return to this establishment and I'm going to make it my personal mission to let everyone know how terrible this place was. CU in court read more

If I could give 0 stars I would! I Went to get an oil change and was waiting for approximately 25 minutes and there were multiple people that made eye contact with me and didn't even come over to check me in. Honestly just do yourself a favor and go to another jiffy lube. read more

If you value your vehicle go elsewhere! These kids are crooks constantly trying to upsell you for services you don't need, even lying about the condition of your breaks to get a sale. I found an empty bottle of some product which they simply left inside the hood of my car. Again it's a bunch of college age kids who look super hungover and uninterested, the location is not very clean and a bit dirty. There are better options for simple oil changes this place is not worthy of your time or money and just might cost you more when they screw up your ride. You have been warned! read more

Lewis and his team did great for me! 5 stars. Worked a deal for me when it was needed.

Wish I could give them zero stars. Went for a Lyft inspection. They failed me for my brakes being in the red and the manager told me it was under 3mm. I asked him to specify why my car failed he said Lyft has three ratings green yellow and red for brake pads and mine were in the red under three mm. I inspected them when I got home definitely over 3mm. I took it to Lexus and it was over 5mm. I felt something was off when I was going. Wouldn't be surprised if they unscrewed a light bulb. Lyft also only does pass/fail on their inspection forms I asked around other inspections places and they said my brakes are definitely fine. Upon reading other reviews it seems like lying about brake conditions is par for the course at this location read more

I was having issues with a coolant hose last week and called to ask if they might be able to change it because my dealership was charging 600 for just labor! They told me bring the car in and they'll give me and estimate, I brought it in an a mechanic by the name of Gabriel told me it would be NO PROBLEM and he could have it done in about 5-10 min and no kidding he did, the dealership would have probably kept my car there for atleast 3 days and OVER CHARGED ME. I was incredibly thankful for the service. He saved me lots of money and overheating issues. Car now has no coolant leak and is not overheating. Thanks again Gabriel read more

I called this location and someone by the name of jimmy answered it was around 5 pm November 15. I called to speak with the manger and he asked what my first name was and after I told him he asked my last name. I asked him why does he need that and he got rude and kept asking again and again. I told him I don't feel comfortable asking that question. He said okay and hang up in my face. I called back 5 times and nobody answered. I didn't even want to deal with it anymore and went to another local place for my oil change. I will never come here read more

They were amazing, fabian helped me out and I had nothing an amazing time here, fabian had bought donuts for the customers and he made me a fresh pot of coffee with LIQUID creamers, other jiffy lube locations need to take note and not order that nasty powder creamer like lakewood location. Good job guys, in n out in under 10 mins thanks to gabe! read more

Great service. They were quick, reliable, and professional. I recommend this location for anyone that needs a oil change or any other work done. read more

Jiffy Lube - Oil change at jiffy lube - Auto Repair Near Me - Bellflower, California

Unprofessional miscommunication didn't complete diagnostic manager unprofessional never apologized terrible organization employees don't greet you unprofessional read more

My car was left filthy... not used to them leaving grease on my hood.. steering and handles.. What happened to the signature service? No vacuuming or windows either.. read more

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I've been coming to this location for a few years now for a basic full synthetic oil change. I've been told many times not to trust a jiffy lube (any in general not this location specifically) but I think for basic services they do a good job. The employees are always very informative and helpful with answering all my questions which I appreciate because I don't know much about cars except for what I can quickly Google. I don't know what their other services are like but I would say they do a good job for all the basics. Although I will say I go about every 6 months and the employees are always different (lol I understand different schedules) so I don't have a "go to" person I just put trust in whoever gets assigned my car. read more

I took my car to get a oil change and radiator flush , I had to bring my back the next day to my car wasn't driving right . Come to find out they put my filter half way in . Now my traction light is coming on and car still isn't driving right . Pls don't go to this Jiffy Lube they will destroy your car. So Someone from Jiffy Lube asked to email them and a course they blocked my emails. After they destroyed my car. Pls don't take your to this location. My is now leaking fluids and running horrible. Someone from Jiffy Lube telling he was going to call so I can bing car in to be checked by the mechanic the following day and a course he never called me back . Every time all they put me on hold and never come back to the phone . The is location has messed my car up . Fluid is leaking and I have disable daughter I have to transport. Pls don't give this location any business. I think I'm going have to get a attorney. read more

Jiffy Lube - Auto Repair Near Me - Bellflower, California

POS on the phone right now 2/1/2025 at 11:48AM I called and asked how much an oil change would be this asshole said you'd have to bring in your car. So I asked if I could give him the make and model to see an estimate and hung up on me SO UNPROFESSIONAL. Every other jiffy lube has given me an estimate before why is that so difficult... if you don't like your job don't work there. read more

Went in for an oil change and left needing a new battery... I showed up for an oil change and waited a few mins before a tech came to check out my car. I followed him out the back door and he let the door slam in my face instead of holding it for me :-) I was told $80 which is what I paid last time, no big deal. Waited in the lobby on my phone. One of the techs came in to tell me I needed a new car battery and I was in disbelief. I was confused and he told me, "look at it right there" as if I know what I was looking at. The tech threw all this information at me without simplifying it and just made me feel rushed and uncomfortable. I decided to get a second opinion before leaving my car with them for any longer. My car had already been driven out of the bay at this point anyways. I told the tech I was going to go elsewhere to get it checked out and he responded, "ok, if that's what you want to do." I really did not appreciate the attitude and poor customer service I received today. Fortunately I had a coupon and the service was fast, but the techs should definitely learn to simplify terms for non car savvy customers. There was another woman there who also wasn't understanding the terms being used to describe her vehicle. Good customer service also goes a longgg way. Will not be returning nor recommending. read more

In the community. Great staff. Reasonable prices. I've been coming to this location for over 20 years. read more

Jiffy Lube - Waiting area door entrance. COVID-19 procedure/ Protocols signs. - Auto Repair Near Me - Bellflower, California

This place is definitely a do not stop ever for any type of service here they do not know what they are doing the manager is a complete idiot they completely messed my car up negative 5 stars Walmart does a better job read more

I arrived to this location and needed my first oil change on my new 2024 vehicle. I tend to drive a lot and Jorge was very quick and informative on what services he recommends for my vehicle. Jorge was very kind and helpful. Im so glad I arrived to this JiffyLube and I really appreciate Jorge for being so attentive with me and answering all the questions I had. I will be back!!! :)) read more

I took my car last week, I stood there for a while before someone acknowledge I was there. They saw me but it was a couple on younger guys just goofing around. This is the second time that I tried getting my oil change there but , same thing the worker are always goofing around. No one asked if I needed help, also they did my oil change and screwed up my oil pan, now I have to replace the whole part. They just jammed the screw in. Worst place ever!!!!! If I could leave a 0 I would! read more

Excellent customer service, Jorge always takes the time to explain whatever questions you have in regards to your car, in addition he gives recommendations for future services read more

Stay clear away if you have cars with specific oil requirements. Out IN WARRANTY VW GTI **requires** oil on the VW 502 00 approved list. Instead, the company used Mobile 1 Formula M, which is not VW approved. My better half took it back three times for issues that occurred after the change, only to be sent away. I saw the receipt and immediately noticed that they used a non-approved oil. We're a family, but she takes this car in for service so that she doesn't have to keep all of this straight. On return this morning, we were told that 'we used the right viscosity, that's all that matters. We aren't liable because this is what our system recommends. We haven't heard of warranty issues because of this.' A call to the warranty provider says that engine problems that are due to lubrication will likely no longer be covered due to use of non-approved oils. Is this how a warranty claim will turn out? Who knows? One thing that we are sure of is that a service center looking to replace dealership maintenance should use in spec products. Or at the very least, make sure the customer knows and understands that they are not using an oil that is specifically listed as required in the manual. Stay away if you have specialty cars. read more

Favorite Jiffy Lube! Five Star Service every time. Jose and the rest of the crew are very helpful. Thank you. read more

Staff was very friendly and helpful, helped me out with my tire .would definitely recommend

It was GREAT service, fast and friendly, and did an amazing job. Even though we got there last few minutes before they closed, they took me in. I will definitely come back and will recommend family and friends to go to your location as well. Thanks to Jorge for the amazing service read more

Brought my honda odyssey for vehicle inspection. Cody is the one helping me, made me feel welcome and treat me like a vip. Its my first time in that location. The process was fast and easy. Thank u cody and jiffy lube read more

Jiffy Lube has always been a favorite quick stop of mines. The technicians are informative and friendly! The oil changes are reasonably priced and there's never a wait. Thank you Jiffy Lube! read more

DO NOT COME HERE!! We came here for oil changes and thought it was trustworthy but we were wrong. Techs failed to tell us I needed a new oil plug gasket resulting in my car loosing over half its oil! It could have been so much worse if I didn't catch it in time! And then they also stripped the threading of my fiancés oil plug on his car! And tried covering it up with silicone!! Do not come here! They have absolutely no idea what they're doing! read more