I had an amazing experience today. I went in for an alignment and a possible tie rod replacement, and Mike helped me navigate the situation immensely! Their customer service is superb! I highly recommend Allen Tire Company for all your tire and Alignment needs! I will be spreading the word, as I was very grateful for their help today! read more

Be very careful. I bought a set of brand new tires here over a year ago. First time in my life buying a brand new set. After a few months I noticed the tire pressure light would come on they'd loose air and I'd have to put air in them seemingly every 3 months. I was told by the employee who sold them to me that it's probably due to changes in the weather. Whatever. I've never bought brand new tires before so I figured this might be true. Every so often I'd hit a nail on the road and need a fix. The last time I hit nail I brought my car and mentioned to the employee I knew where the nail was and circled it with chalk, on the front left side. Also asked if they could please check the other tires because sometimes I find more than one nail. They told me they checked them all and found only the one, and off I went. While driving around at night I noticed the tire pressure light came on again. I wasn't too surprised, I didn't really believe the employees checked the tires thoroughly. I was leaving Albertsons at around 10pm and when I got to my car, the front left tire that was supposedly fixed was flat. It was extremely dark in the parking lot and I tried changing the tire with the scissor jack and spare in my trunk. I removed the the flat tire that was "fixed" that morning and sure enough, found a second nail. While I was trying to fix my new flat tire that Allen Tires supposedly checked in the morning, my car slipped off the scissor jack and slammed onto the pavement. I drove home hearing and feeling this horrible grinding sound from my car. The next morning I went back to Allen Tires in Downey and told them what happened. I believe the employee who failed to check my tires properly was named Nathaniel. As I heard another employee say 'Nathaniel didn't check again' after I told the person at the front desk what happened. It's been a couple of months and my car noticeably pulls to the left now. All from that accident caused by employee negligence. So let this story be a WARNING. DO NOT TRUST THE EMPLOYEES TO ACTUALLY CHECK YOUR TIRES. You need to do the inspecting on your own or you'll end up with an extremely expensive problem like I now have. read more

Allen Tire Company - Second nail that was left in a tire after an employee told me they checked them all and found nothing. - Tires Near Me - Downey, California

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I have been coming to Allen Tire Company for about eight years, but unfortunately this experience will be my last. I called ahead and spoke with Anthony to ask how long an oil change would take. He told me about 15 minutes. I arrived 14 minutes later and was helped by Mike. He immediately told me it would take two and a half hours just to get to my car because another customer ahead of me needed four tires and a wheel alignment. Anthony stepped in and explained that my request was just a simple oil change and suggested they could have a technician from the back complete it while he went to pick up the tires for the other customer. Mike refused. Anthony again tried to find a solution and explained that my car could be done without me waiting two and a half hours (they close in an hour and a half, unsure who I could even possible be seen today if that's the case). Mike then turned to me and said it would be two hours before they would even start on my car. At that point, no, I'm OK. Anthony apologized but Mike said nothing. Anthony clearly tried to help and find a solution and for him, I would give 5 stars. He's not the manager but clearly knows how to run a business. On the other hand, Mike's attitude and refusal to accommodate a very simple service completely changed how I view this business. The previous manager (who was there for decades) always made customers feel welcome and never turned me away. Because of Mike's actions today, I will never return. read more

This is the place for you! I have gone here for years to service my 2013 Honda CRV. I now have a 2026 HRV and took it in today for an oil change An A+ job from start to finish. The work was done correctly and gone a phone call to tell me it was ready. Management here exceeds to make your visit go smoothly. Anthony is the manager and should be a trainer For how to deal with customers. I will return and will tell others. read more

I used to like this place. The old hefty guy in the front was stuffing his face and couldn't even stop to speak to a customer properly. Gross and distasteful.. I had an appt at 730 and he said it would take several hours for an oil change. I told him I was in a rush for an emergency and this guy just stared at me and continued to stuff his face. Bad customer service. Awful read more

Horrible service. Guy at the front desk was extremely rude and immediately denied service when I asked questions. His attiude needs to be checked. If you are in customer service, you shouldn't be speaking to people like that. Workers are chill, just the manager is the problem read more

I had a screw the size of finger that blew my tire. I luckily made it here. I got serviced and advised on the tire price and I honestly had a great experience. The manager was nice to me, gave me quality service and I was in and out with a new tires in less than 30 min. I'll come back when I need new tires read more

Been a client for like years since there was another customer representative inside. Awesome dude and the workers too always giving good customer care and help. Now there's this new customer service/cashier man and he's rude af. Like dude who are you? The owner? Or he's just miserable with his job idk. I only come back because of the warranty but even so I pay for the extra fees it's not free. read more

I went to this tire shop because I had a flat tire, and they were very efficient. They helped me immediately as soon as I arrived. The experience was even better because I still had a warranty from when I previously replaced all four of my tires there. Mike was very friendly and efficient, and he made the whole process quick and easy. The entire visit took about 15 minutes. I would definitely come back to this place and highly recommend it! read more

Allen Tire Company - Tires Near Me - Downey, California

Service here was fast and amazing!! Got a flat tire on the way to work and was panicking because I was far from home and don't know the area that well. The manager and his mechanic took care of my tire as soon as I got there. They showed me the cause of the flat, told me they could probably repair it, but worst case scenario they could get a new tire for me today. Sometimes tesla tires are not in stock so that was a relief. Fortunately they were able to repair my tire, so they saved not only my tire but also my wallet, and I was on my way to work in no time. Highly recommend this place! read more

Mike the Store Manager was super help and friendly. Was stressed with a flat tire and he was very nice and help me out.

Came here because the bottom plastic was hanging and they took care of me real quick, they were extremely nice and went above and beyond to help me out! Best tire shop I've ever been to! read more

Went to this shop to help me out with a flat tire. Big Mike was very helpful! He was very courteous and reassuring that it would get repaired quickly. I was there maybe 15 minutes and was on my way. Definitely would recommend this shop for any repairs based on the service I received today! read more

Came in because my front tire keep losing air slow. Thought maybe nail or something, but turned out the valve stem was bad. Was cracked a little, leaking air over time. They check it fast, find problem right away. Fix it in under 30 minutes. No trying to sell me new tire or anything extra. Just honest fix. Staff was friendly, place clean. Price was fair too. I leave with tire holding perfect now. Good people here. If I have tire problem again, I come back. read more

Loved the service from Anthony he had it quick and easy good prices he had very good customer service !!! Very attentive as well also very respectful n he did his job as he should no bad reviews over here read more

Came in for a tire patch and they took care of it right away. Super quick, honest, and professional. Definitely coming back again.The manager Anthony was knowledgeable & professional with the task. read more

Allen Tire Company - Tire patching - Tires Near Me - Downey, California

I may try them for oil change next time on my Lexus since I'm out of warranty with lexus dealership. I went here because the one located on Woodruff and Carson did not have the right machine to do my alignment on my Lexus IS they referred me to go to the Downey location. I did have to wait quite a bit about an hour and a half but they were able to help me as a walk-in and also gave me a discount because I waited so long they have the right machine to do lower cars alignments on the tires. Overall good experience thank you so much. read more

I had a great experience here from start to finish. The team was super attentive from the moment I booked my appointment the day before. I came in for a tire inspection because one of my tires kept losing air. Even though I arrived early (I called ahead to check), they saw me right away. They quickly found a small screw in my tire and repaired it in no time. Mike was especially professional and friendly throughout the whole process. I'll definitely be returning--highly recommend! read more

Been coming here for years, happened to have a hole in my tire at 8 months pregnant and Anthony gave us exceptional service and treatment. He gave us a great deal and was very thorough explaining everything. I'll definitely be coming and recommending Allen tire company to anyone who needs car help! read more

Amazing! Driving from La to Carlsbad we ended up getting a flat tire . Came here and the manager was very helpful and honest. Fixed my tire and had us on our way. Nice to see honest and reliable companies that still exist! read more

Mike provided excellent service. He responded immediately and helped us change a flat tire on our company dually stake bed efficiently. He understood the urgency and worked quickly without sacrificing quality. The wait time was very reasonable, and the overall experience was smooth and professional. Pricing was fair for the level of service we received, and it was definitely worth it. Highly recommend. read more

This place has gotten terribly worse. Mike the person at the counter just told me he will fix the nail in my tire for $50 bucks cash with no work order. The reason he said is because the tread in my tires are low. WTH! And he is rude while telling me. Allen tire needs to hire better read more

My experience with Allen Tire of Downey is above and beyond EXCEPTIONAL!!!! They provide a comprehensive review of your vehicle with details for safety concerns versus optional needs all for FREE!!!! Mike and his Team are PROFESSIONAL!! EXPERIENCED and crystal clear about what your vehicle needs-- and have no issues with showing you what the issues are for you to make choices-- Their prices very competitive and reasonable!!!!! Work is EXCEPTIONAL!!!! THIS SHOP TOTALLY ROCKS!!!! Take your vehicle here!!!! You will not be disappointed!!!! By the way I own a Toyota, Camery -- older 2000 model and a 1986 Cj7 JEEP and Mike has worked on both vehicles!!! Cheryl Lomonaco read more

Once more. I made an appointment for today and i was told to come back tomorrow because they were not going to be able to take me in. What is the point of making appointments if they are not going to be honored ? And I was told if I drop it off tomorrow they were going to take half a day. Half a day? For an oil change ? Valvoline takes less than 20 minutes what do you need half a day for ? read more

Allen Tire Company - Appointment confirmation - Tires Near Me - Downey, California

My first time at Allen Tire Company was great! Manager Mike was helpful, professional and hospitable. I see other people complain about wait times but there's nothing they can do about that. If it's busy it's busy. These guys have my business always. I came early Saturday morning and was out the door in no time. read more

Where to begin! My boyfriend paid for a oil change with tire rotation through Groupon at Allen Tire Company on Woodruff in Downey and he works all day so on my day off he asked me to take his car in for him to get those done. I came in on Tuesday 07/29/25 and the old man at the front desk, who is the manager, I believe his name is Mike, said it's by appointment only so I set an appointment for the next day 10am for drop-off with a "2-3 hour leeway" verbatim. I show up and greet the same manager and he greets me and I let him know I have an appointment at 10am for oil change and tire rotation, he gives me a confused look which already bothered me because mind you HE set my appointment not even 24 hours prior and I let him know he's the one who set my appointment. He then lets me know it's for drop off and 2-3 hour wait which was fine since he expressed this to me yesterday so I was prepared. He then asks me if I wanted further inspections in the car and I said it's "my boyfriend's car so I'm sure he would want to be there in case further things came up". I wasn't going to okay something for a car that is not my own and the second I said that, In my eyes he seemed to get condescending with me. He proceeded to say "without inspection I won't be able to do the tire rotation only oil change" and I was already annoyed and responded with "what is being paid for then since the Groupon includes tire rotation" and he rolled his eyes and he said the inspection includes tire inspection which if he can't inspect the tires he can't do the rotation in case their bald, I didn't mind what he said obviously his job is to let me know it's the manner in which he spoke to me which was extremely condescending and off-putting. I don't know anything about cars or what's involved with an inspection, I assumed if tire rotation is paid for it automatically includes being inspected to see if it can be done or not but he spoke to me as if It bothered him that I questioned about what is being paid for because he said "without the inspection the tires cannot be rotated". I lost my patience immediately and let him know to not speak to me as if I am stupid and that he needs to learn how to talk to people. I expressed the obvious twice that these are services being paid for not given away and he replied with "you said that already" . obviously I don't deal with car things everyday so he could be more patient In how he explains things and that my boyfriend from what I knew had his tires changed a month or two back and he said "well you did not tell me that". The man did not bother to ask me and again I do not know if it is something he needs to know or not, I am not a mechanic or work for an auto shop. He just sat back with a smirk and literally folded his arms. THEN to make matters more annoying he proceeds to get petty and tell me closing is at 6 and they have until then to give me the car, I said "I thought you told me it is a 2-3 hour leeway" and he said "approximately" which was not what he said yesterday. I have posted screenshots of my review from my notes because more happened and yelp was not letting my longer review of events upload read more

Saved my life after Costco down the street said they needed 5 hours to just patch my tire (I'm from out of town) Anyhow, really good customer service, they're chill and took care of my issue in like 20 minutes. Inside waiting area is clean and so is the bathroom. They gave us cold water. 10/10 recommend!!! read more

Showed up, waited for assistance and they took awhile. I was told to moved after parking in the designated zone. After waiting for a while I was told they don't have time and it would be an even longer wait for assistance. Even though there was only one vehicle there waiting to be serviced. Then I was told to come back maybe I told Friday or Saturday. Horrible service. Now I am forced to go to a different location after buying a Groupon. Never again read more

Went to Allen's today to get a tire repaired. Mike was really nice and very accommodating which just made my day. Thank you.

Big thanks to Tyler and Eric at Allen Tires! They were super professional, friendly, and went above and beyond to help me out with my car. They even stayed late to make sure everything was handled perfectly. It's not every day you come across such great customer service, but these guys made the whole process easy and stress-free. Highly recommend Allen's Tires--ask for Tyler and Eric if you can! You'll be in good hands. read more

Allen Tire Company - Tires Near Me - Downey, California

Came in with a flat tire and left a happy driver. Dan made the entire experience pleasant and answered all of my questions. I asked for my tires to be rotated while fixing the flat and it was easily taken care of and all for a reasonable price. I will definitely return for my next rotation and future tire needs. read more

Allen Tire Company - Lobby - Tires Near Me - Downey, California

Never ever go here ever !!!!! The old white guy in the office told me I couldn't park in the area. I came in with a flat tire and got no help at all. I don't know what his deal was since upon arrival he was very rude! Told him we needed a tire change & or a new tire but he proceeded to say idk which I considered very disrespectful but since I don't tolerate non sense from anyone I left. If you are having a bad day don't take it out on customers or If you simply don't like the job quit simple. Old white guy refused to help very unprofessional & disappointing this isn't how customers should be treated. I hope management looks into this so others don't have the same experience. & Don't bother replying w a fake "apology" bc clearly you're not. read more

DAN is the BEST guy around. Always comes thru and is on top of everything, love this place and would recommend them anyday. read more

Allen Tire Company - New tires, they were good in stock and installed quickly. - Tires Near Me - Downey, California

The manager at this location was very rude. We had an appointment scheduled and once we arrived he told us that it would take 3 to 4 hours to do an oil change. He then went on to tell us that if we didn't like we can go somewhere else like jiffylube or another shop. Horrible Customer Service. read more

Took my car in for tire service . When I picked up my car they messed up my driverseat where the hinges came off. Jose right of the back said we don't know anything abt that. When my seat was moved all the way back for the person who serviced my car drove it in the shop . Allen's tire shop denied any wrong doing. I wish I hadn't purchased the warranty there cuz I ddnt like the service I received. Oh & they were selling me old tires instead of new tires like we requested. They were already expired & one front tire had a flat bottom instead of being round. Had to go back & request fairly newer tires no later than few months old. Too bad I couldn't find the pictures we took of the hinges coming off. But either way no one took care of the issue. read more

Terrible service. Been coming to this location with other vehicles and recommend them to friends but today I stopped by to get a leak fixed due to emergency. I got there 2 HOURS BEFORE CLOSING and was told no. They're done for the day. There was no one else there. read more

Made an appt for 7:30 am . Got there and I was told that nothing could be done until 9:am They sell a good product. The manager is not genuine he only says what he thinks you want to hear. read more

Highly recommend this place super nice staff they have great tire deals. They took the time to tell me when would I need breaks, when they replaced my tires. I have gotten both of my cars tires in this place love the attention they pay to each and one of their customers. read more

This place is your friendly neighborhood repair shop. The people who work here are great! They are willing to go the extra step to make you feel good about bringing your car here. They will check your battery, help put air in your tires, and only recommend tires or services if the car really needs it. I've compared their prices and they are fair. I must single out Dan who works the counter, he knows his stuff and doesn't play games when giving you a good deal. Thank you Dan for replacing the light bulbs on our Nissan Rouge today. read more

This is the only tire/car place my mom will go too. They treat her very well and are very friendly to her. They explain everything and answer her question's. Dan P. Is the only one she will go to. He sets everything up for her and will take the time to explain all that he and the team does to her car. read more