I've been coming here for over three decades, and the service is exceptional. I can honestly say that they are trustworthy with vehicle repairs at a fair price. read more

Pit Stop Auto Centers - Auto Repair Near Me - Paramount, California

Terrible business. They don't know how or when to patch a tire and covers it up by saying "everyone makes mistakes" I came in and VERBALLY SPECIFIED how I NEED my tire patched. The 3 incapable MEN behind the counter took a very Quick Look at my car and not one but two MECHANICS came back and told me they don't see a puncture in my tire just for me to walk out to my car the very next day to a flat. They should be out of a job for this negligence. In fact this location should be shut down. All of the money I spent could've been avoided because I literally brought it to them and the either made it worse or didn't care to patch my tire. Either way COMPLETE NEGLIGENCE NOT A MISTAKE. When I spoke to the manager on the phone his response was "if my guys didn't see it then they didn't see it" obviously he doesn't know how to conduct business. I trusted 3 men and drove off when my gut told me that the nail in my tire was unsafe. I then fixed my tire with the real MEN at wal mart and let them know about the idiocy here and they LAUGHED when I showed them the pictures because it was OBVIOUS the nail was deep and they were so kind about it. *IF YOURE IN THIS AREA FOR A TIRE REPAIR GO TO WALMART!!! THE GUYS OVER THERE ARE RESPECTABLE AND PROFESSIONALS!!!* THEY KNOW WHEN TO PATCH A TIRE. I drove back up there to get their number to corporate and I let the manager know I'm the one he spoke with on the phone and this man walks up on me and tells me everyone makes mistakes as if I asked them to fix my engine. It's a tire patch as a man do better because you're a joke defending something so avoidable. If I was a man you would've did what I asked. But THE MEN HERE DONT RESPECT WOMEN. OR BLACK WOMEN. EITHER WAY DISGUSTING BEHAVIOR. DOOOO NOTTTTT COMEEEE HEREEEEE. read more

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The service overall. Every time I come here things are explained in a way for me to fully understand. The staff here is very helpful.

Buen servicio Precio justos Siempre de buena actitud Arreglan mis carros por 12 años siempre tengo la seguridad que dejo mis carros en las mejores manos . Hablan inglés y español me gusta su profesionalismo Muy satisfecha con su trabajo read more

I always bring my vehicle to them for repairs. Ernesto and his guys always do a great job.

Best service ever. Did everything they said was wrong with. They don't try to trick you to pay for more. They explain everything to you.

2019 Originally came because they are Aaa approved. Stayed because the employees especially Ernesto are very knowledgeable and won't waste your time or your money. I have at least three occasions where they could have charged me but instead gave me suggestions first. like go get a new gas cap first and stuff like that. I trust this place and its people. Just nice honest vibe all around. I HIGHLY RECOMMEND read more

The customer service at this shop is terrible. Picked up vehicle and the owner got insulted because I asked him what service was completed for the vehicle. "He said I will tell you once you pay me. " someone who can't answer a question for you when you are a paying for a service is out of line. Once I looked at the bill I'm seeing I was charged $160 an hour to change the thermostat and $160 an hour to change a water pump. The car was dropped off by my 70 year old dad and I went to pick it up to see why it was so much. Just because we got ripped off doesn't mean you should too, my dad agreed to pay for the amount because he's old and doesn't know how to do the work. Not much I could do once my dad agreed to start the work on his vehicle. read more

This is a late review but I wanted to give credit to the wonderful service and owner. Last month I left my home for work and heard a scraping sound coming from my car. I pulled over and noticed there was a part from under my car dragging. I was sure this was going to cost hundreds of dollars to fix. I drove in the nearest shop I saw open (it was 730am). I saw Pit Stop Auto Centers and pulled in immediately. I was told that the I must have ran over a curb and caused the cover under my hood to come lose. The man who helped me stated that I would either need to fix since it was completely destroyed or just remove it. I decided to remove it and they removed it in less than 15 minutes. The man who helped me said it was free of charge. I forgot his name but he said that him and his dad ( the first man who helped me) were the owner. I didn't have any cash on me and was unable to tip but I wanted to give a great big thank you to the wonderful, honest service that I received. Thank you!!! read more

The Original Owner is back and now owns the entire shop. prices are now reasonable, mechanics are honest and they were able to work on my car with no issues! read more

Hi all , if you are ever in need of a trustworthy and experienced mechanic pls check these guys out. Ernesto and his guys are awesome, they never disappoint with the quality of work they provide I drive or get my cars tow from the SFV for their work been coming here for about 8 years and will never go anywhere else, my mother in law and family all come here .... Pls take my word for it.. read more

We are in CA visiting family - car started to make weird sounds - it was New Year's Eve and everyone was closing but we needed it looked at now - this group was kind enough to look and repair - which included getting parts all within two hours - all better read more

I handed the guy my keys and he started off by driving off the lot and went around the block without asking me while Reving my car from that point I had a bad feeling towards the situation so when I asked to be present when he worked on my car he refused which led to me to ask to leave & go to another mechanic shop to which an argument started to than him cussing me out just read more

Man my trust tolerance is very low now days, but once I took my vehicle to Pit Stop, they treated me like family and fix my car like no other..., meaning! They not only gave my car better performance, but they go out their way to check anything else that may give me a future problem; or, they'll just fix it with code of ethics. My car do not over heat anymore...,I get better mileage....,I don't have to wait for it to warm-up anymore since it's kinda old, and the prices are reasonable. I will not go nowhere else for engine repair Pit Stop is my spot. i/G\i read more

This place has great customer service. As a woman I always feel a little worried about going to get work done on my car, but here I always Get a great price and the great work more importantly. The owner is very professional and the workers too! I have been coming here for many years and I love the customer service. I highly recommend this place. read more

They always get my car in and out super fast. I really appreciate to good quality of the work they do and that they don't put me down when I go over my oil change due date, like other places! LOL Thanks to the guys for always helping me out! read more

This place is the best. Armando takes good care of you. He's fair and honest. If you have a check engine light or anything he will take care of you. read more

Ever time I go here, I have to go back for something that have to re-fix!!! My brakes are less than two months old and are already rubbing on the rotars!!! read more

After Armando left this place has been going down hill fast ... Ernesto will not stay consistent with prices ... I've had 3 different prices on an oil change on the same vehicle. If you pay cash he doesn't give you a receipt. I was coming because of the Costco discount but he is selective in when he will allow you to use the discount. He is very short in communication & poor customer service. I was told my brakes would be $570 all around with rear rotors done .. i only did the back & was charged $350 for rear Ernesto told me get front done asap before its metal to metal .. upon my return 3days later to do front brakes i was told only 1 side needed a rotor turn unlike the back where both was needed & done & he would be charging me the same as the back. Well I was just told that the same service done with only 1 rotor to be turned will be $450 only because he thought that's what he charged me 3days ago. After explaining that he didn't & its for this very reason I asked for a receipt he got a little hostile & said the cheapest he could do it was $440 ‍ I understand it's holiday time but trying to get over on customers that you've had since 2010 is ridiculous read more

My go to shop , Highly recommend coming to this shop!! Been coming to the shop last couple years for all my cars. I have had one day turn around on my car's.Shop Manager Armando customers service awesome he genuine person and very honest and all the staff is very nice.. I'm a big believer in great customer service ! If I could add more stars I would! read more

The service here was super fast. I went for an oil change and they went above and beyond with the service, they found a nail in my tire and They just fixed it without trying to sell me new tires. If your car needs servicing or even tires this is the place to go. read more

Armando and his crew do a great job.Had a potentialy exspensive job on my wifes lexus gx470.He was able to make the repair,and saved me over $800 .I always appreciate their integrity and hard work.You can always trust Pitstop. read more

My friend introduced me to this place specifically to ARMANDO. Its been more than a year that im entrusting everything to him with all of my car needs. They are so excellent in customer service and the price are very competitive. If I can give more than 5 stars I would. I live in Santa Ana now but I still go to this place because I trust them. Its rarely you would find a place for your car needs that you could really trust and be satisfied, so I recommend this place and I know you will never be disappointed. read more

I use this mechanic services for many years and I always get very good results. always have a cleaning job and prices are not bad for what they do. I really recommend these guys. or if you wanna get rip off go to the dealer or the mechanic at the alley read more

Pit Stop Auto Centers - Auto Repair Near Me - Paramount, California

My dad works for Service Staffing, and this is one of the shops where their company delivers parts to. He referred me to them... And I cannot thank my dad enough! Armando and Joe are such nice guys! They're always so kind and courteous. Prices are very reasonable and service is quick. I have a Toyota Corolla, and I regularly take my car here for maintenance service. At Toyota, it costs $95 for the service, then additional costs for oil or any other car needs, etc. I seriously save myself lots of money coming here. I pay about $50+ on average every time and it's so worth it. Good quality work, excellent service, and reasonable price. What more could you demand from a car shop? read more

This is the place where you can bring your car and you will get the job done right the first time. I own a few personal cars and business vehicles and I need to say after approximately 7 years of bringing all my cars here I feel that I have been treated very fair. These guys are professionals and they will take care of you for a resonable price. Take your car here and forget about your mechanic problems. read more

Great location for any car needs. I used to take my Sentra to the Nissan dealership but found this place and it was much more affordable. The staff is super helpful and straightforward, they tell me what my car needs, what work can wait, how long it can wait, and always quote me before doing any work. They also take the time to explain what the issues are with the car or a specific part and will show you what they mean. I come for oil changes and for larger jobs, the staff is hands on and will test drive a car with you before and after service if you want to point something out or to make sure everything is better. I think a guy named Armando is the manager, he's the best! Oh! They also have starbucks coffee in the morning in the waiting area, can't beat that for customer service! read more

Used a referral for them and I have not stopped referring Pit Stop to others for auto service. Armando and crew are great and honest auto technicians. They will examine your vehicle and recommend only what is needed, give you a heads up on future possible repairs/service. If you do not need it done right now, he will let you know. AND, they only use manufactory recommended parts for your vehicle, no substitution. I travel cross towns to get to Pit Stop, bypassing the dealer., because of the their honesty and integrity. Prices are very reasonable compared to the dealer and other service locations. Thank you Armando! As I told you today, I do not plan on buying another car any time soon, so you just keep doing what you do best! read more

First time coming to this auto center which I found through AAA. First impression is great compared to other auto centers I've gone to in the past. I came for an oil change and a check up on my car. Ernesto didn't try to up sell products or services which is always a plus. He gave his opinions and recommendations which was professional and I expected and agreed with what he told me. His prices are comparable/reasonable to other places and always kept me informed and doubled check what was used on my car instead of just assuming. I enjoyed my experience here and will return and recommend to others. read more

Armando and the crew have been taking care of me and my Altima for at least 5 years. It's a good idea to build a relationship with your mechanic if you're a car owner. This place is legit. Quality work in a timely manner. They keep me rolling. read more

I do not really post much or give reviews but this time I had too. I normally always take my car to get fixed to the Honda Dealer but was recommended to bring it here. I can say do not regret it. They did a great job. They are affordable and quick. Ernesto is very knowledgeable and very honest. Being a female it's difficult to find a good mechanic but this place I can say knows what they're doing. I will definitely make this my permanent shop to do repairs on my car. Also, I live an hour away from the shop so that tells you a lot about a place if you're willing to drive that far. read more

The guys are awesome. I have been going to the dealer and they have always said that I need to replace this or that. These guys they gave me a free assessment and it said there's things that you can do without having to get anything replaced. really appreciate their honesty and their professionalism. read more

Nah...they don't do what they say and are rude. Went to get my battery checked because Triple A sent me there and the guy refused and asked me why I wanted it checked and walked away. smh...yet there is a big blue AAA sign out front. won't be back. read more

Brought my car to Ernesto for 120k mile service. Had tune up, transmission service done. They really went the extra mile cleaned my injectors. Car runs like new again They also referred me to a mobile glass guy who replaced the glass at the shop. Very satisfied with the work and customer service. Highly recommend this place. read more

Mixed emotions, great customer service but 300 for brakes when they didn't even resurface the back brakes just changed pads... It was pricey for what they did change pads and just resurface the front ones. I guess that taught I was a chick they would over charge me but first and last time read more

Update, went to pick up my car, had no problems w armando. They didnt charge me but i'm leaving this review for unwillingness to give a competitive price and for the jekel and hyde act cause that was just creepy and might I say a little scary as a woman. read more

Very hard to find a mechanic you can trust, with that being said Armando is a great mechanic. Anytime I need to being my car in for a service, repair or just questions with my car I know I can count on him to fix it. Also I trust what he tells me what I need to get fixed. Highly reccomend this place read more

I am very satisfied with their service. Very good customer service skills, honest Shop is organized & clean read more

Just wanna say, I've been a customer with them for over 2 years. Armando is the guy to speak to he's knows his stuff. Every time I've had an issue with my GMC Envoy or even just maintenance they have been extremely helpful. Just last month I made literally a Pit Stop on the way back from an Indio trip and on my way to Sacramento and Armando knew right away what the problem was on the Truck I was driving. They did a great job to say the least. This shop is the to go to shop for my family car needs now. read more

I just want to say that I been coming here for a few years now and have not had a problem with pit stop, I would say it really depends on who you talk too because some of the guys there I don't trust. There is only one guy I would give my business too , he is really nice and does a good job and doesn't try to cheat you out. I trust them more than the dealer that cheated me out of lots money. read more