Took my daughter's car to this shop because it was overheating. They keep it for 5 days. Told me he didn't have time to test drive but I could. Said every time he tried to test drive it, they would call him back to the shop. Said I could test drive the car. Had to explain, I'm a Nurse, not a mechanic. One week later we were back. This time they kept it for 7 days. Didn't fix the problem. Now the car has a blown engine. Please don't take your car here. You'll be better off going to a donut shop. read more

Excellent, straightforward and honest work. They let you know what you need and take care of exactly that. And the prices are reasonable. Love this place thus far very professional. read more

I went to get my oil changed, and two days later, they checked it at another place and it was a quart low on oil. I paid $100. I thought about getting other work done there, but when I saw what they did, I'm never going back. read more

Owner Fernando offers excellent customer service and quality work. He definitely demonstrates honesty in the assessment of the situation your vehicle is experiencing and provides you with service accordingly to your needs. His work associate David is very knowledgeable and very responsive to the questions asked of him. I highly recommend this business. It provides the best value and great results for your vehicle's performance. read more

Stay away from this shop. Prices are too expensive and will have your car sitting there with no work done.

I came here for a clutch to be done and he messed it up by destroying the first gear and ruining my throttling mechanism, Caesar at Docs Auto repaired everything that this jerk did and gave me back a car that could start in first gear again read more

Herald's Garage - A better mechanic - Auto Repair Near Me - Paramount, California

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Took my car to get the smog check, and it went flawless. The wait wasn't long, and the attendee was very polite and respectful. He answered all my questions and the cost of the service was good. Highly recommend this place. read more

He failed my car just because his machine could read it didn't even gave me a failed slip or anything now no one wants to test my car due to their points idk really what they talking about I'm stuck now trynna find a place to test my car and my car reads fine on other places but no one wants to do it because it failed at this place read more

Whenever my car is up for smog, this is where I come. Always quick service and sometimes you can find a coupon online to get a discounted rate! In and out in under 30 minutes. read more

I've come in here a couple times for smog checks, but today I came in to get the brakes fixed. Like usual, everyone here was nice and helpful. They were even able to fix the brakes within the work day, which was unexpected but very much appreciated. I highly recommend this garage to anyone who needs work done in their car. read more

I needed a smog check ASAP because I didn't read the notice on my car registration that it was necessary. So I came across this place which is around the corner from home. Very nice man, affordable and he was quick. I recommend coming here if you need a smog check and certification. read more

I passed the smog here. They do good work, just wish the parking lot wasn't so crowded

Affordable, convenient, and clean. I swung in to get a smog test. I was in and out in less than 20 minutes. Everybody was polite and professional. read more

This place is ok.. I only come for the oil change.. but I always see ppl coming back with complaints.. I can't say anything bad since what I'm going for is nothing major.. but yea ppl come back for complaints read more

I was visiting from Vegas on business and locked my work computer in my trunk . I was so stress and tried to google how I can open my Lexus trunk since something was stuck and the power to the trunk failed . I drove to Heralds and asked for help .. Fernando greeted and took the time to come out and help me pop the trunk open. I offered to pay but he said it's minor , and glad to help me . Thk you so much Fernando . Customers service was terrific . read more

Honestly, always get intimidated to go to new auto shops. But my experience here was great. Herald is super informative and straightforward regarding the services provided. The prices here are fair as well. Overall friendly service and I'll be returning for my auto service needs! :) read more

Herald's Garage - Fun scratcher :) - Auto Repair Near Me - Paramount, California

I found this place about a year ago when I had to do an oil change. I wasn't looking for the lowest price so I don't know if his price is the best in town but it was definitely reasonable price with great customer service. After he was done with oil change he took a look at my brake pads and other parts of the car. He also mentioned that I will need to replace tires soon even though his place doesn't sell tires. I came back this week to replace brake pads and he offered me a few different options with different prices. He explained why some cost more than the other and I went with ceramic pads that costs a little bit more. Planning on coming back for more maintenance. oh and I like how he's a Harley rider ;p read more

Called for an estimate on a rack and pinion and the guy says he couldn't give me one till he raised the vehicle in the air...asked him if he used alldata for labor rates and he said he doesn't use it because all cars are different, bull. If it's the same make and model, Labor rate is the same. You just use the post warranty labor rate from alldata. This is the reason people don't trust mechanics..can't make you own rates. manufacturers have labor rates that say how long it takes to do a job on every vehicle, why make your own? Lost my business before you even got it. read more

Very honest mechanic and will be going here in the future after only coming to take advantage of their smog check special a while back. Highly recommend read more

This is an okay place to go..came here for an estimate...cant believe he wanted to charge me 1200 to only fix the sensor on my vehicle. But good to know that when i do need the service that my scanner fee will be applied to my balance($80 fee). So you want oil change or smog check perfect place to go repairs...not so much. read more

Been coming here for nearly five years and we absolutely love the customer service we've received each and every year (we have two cars and do a *lot* of commuting, so that's the only reason why we've had to come in so often). Sadly, this will be our last time getting our car checked-up here since we'll be moving out of state - but this shop has definitely raised the bar of what we expect from car repair shops. Each and every time we've had our car repaired or had its oil changed in *OTHER* shops (including nation-wide big name car shops... looking at you, Jiffy Lube), we'd get the usual run-around of this-needs-fixing-that-needs-fixing, you-need-these-parts, you-need-this-cleaned-out... But whenever we'd go back to this shop and tell them what the other shops recommended, they'd give the car a thorough look-through and find that NONE of the recommended actions were needed, nor even recommended. They've even found some minor issues that the other shops hadn't noticed. From our experience, they're not the cheapest, but they're definitely the most reliable. They've always been honest with their work, customer care, and quotes. And if they can't offer a fix, or they don't have a specialty in some of the jobs, they have always given us the contact information of other shops that can help us. Honestly can't say enough good things about them, they're an amazing car shop and we'll seriously miss their kindness and thoroughness. We'll be bringing them a homemade cheesecake once our car's final repairs are done (we'll need it in tip-top shape for a cross-country trip) as an extra thank you for all the help they've given us over the years. read more

Needed to get my routine smog check and I really wasn't looking to spend an arm and a leg to do so. Found a coupon online for this place for $30 instead of the $50 and decided to give it a try. In and out in under 30 minutes and as a single mom of a three year old, that's much appreciated! The gentleman even let me know it was getting close to doing an oil change as well. Super friendly over here! read more

I have been coming here for the past 3 years. And they never disappoint. They have fixed my radiator, thermostat and done 2 smog checks. I highly recommend them. read more

They don't do a good job They only charged me olmos $500 , But they lie to me . They never change a piece of my car And never change the oil They only took a vantage because I'm a woman For me they are bad persons not to trust. read more

Got a star certified smog check from here Staff is honest and friendly Very upfront with the customers read more

Fernando is a very knowledgeable and experienced tech for any brand vehicle diagnosis and repairs. I take my vehicle for routine service and repairs and I even tell my friends and coworkers to use him. When it comes to car repair, you must have honest shop otherwise it may cost you tons and that s what I had here. I am glad to support honest another local businesses here and recommend anyone. read more

Joe is the most honest, thorough mechanic you will ever find hands down! He's very caring and loves talking to his customers. I haven't needed his services for a long time but if I do, I will without a doubt go to see Joe. read more

Pulled in for a smog check just before closing. Fernando took us immediately and we were out in 15 minutes. He had left his business card at the auto title business a few miles away, so good to see him hustling for business. I like self-employed people who are driven to succeed. read more

Loved this place! Fernando was absolutely a pleasure. Although I had to wait only 20 min or so I sat in the clean and tidy waiting area while I watched Netflix on my phone. He updated me on the progress of my service. As I was a new customer Fernando gave me a coffee mug with the garage's logo and info. I love coffee mugs (though I'm sure he didn't know that!) My oil change was $28.94 for my '15 Dodge Journey (I picked the cheapest oil). I believe I found my new car care place. #happycustomer read more

Great, fast, and detailed service! I went in for my air conditioner refill and my car is cool again! Plus my check engine light went away too. Customer service was great and trustworthy. read more

Fernando, his wife, and the rest of their team are great people! They never try to upsell me on anything, and I would go to them for an honest opinion. When I got into an accident right in front of their shop, my car was totaled. They allowed me to store it at their there at no cost until it was ready to be picked up. After the accident, they made me feel comfortable and welcome while I spoke to my insurance and filled out paperwork in their office. read more

I love the service I get from Fernando and his staff. I have taken both my vehicles here and have always gotten the best care. Today I called when my car would not start as I was leaving a car wash in another city. Fernando helped me out over the phone and although I could not take the car in at the moment I still got the best care. Thank you as usual for your excellent service. See you soon. read more

Stopped by on a whim and thank god i did! These guys are fantastic, excellent customer service, knowledgeable and they don't try to unnecessarily up charge or up sell you. I especially thought Kim (Fernando) was great! They are reasonably priced and quick! Looking forward to building a long lasting client/mechanic relationship. read more

I went to change the battery and it was quick and convenient. Frenando and his mechanics were friendly, informative, and professional. And the price were very reasonable. Great experience there!!!! read more

Needed a mechanic to look at a potential car I was about to buy. I called and spoke with Fernando, and was very pleased with his customer service and the time he spent answering questions. Not once did I feel rushed. They took the time to inspect the car, brought me over and showed me issues with the car. Honest and very much matter of fact. A lot of business comes through these doors, so I was pleased to know they have returning customers and are reliable. If I lived close to this mechanic, I would surely bring my car here. read more

FINALLY! A mechanic I can trust. From start to finish, Fernando helped me and was honest with me about the repairs my car truly needed and others that were not immediately necessary. He could've easily tried to sell me on several repairs like other bad mechanics but he was straight forward and honest the entire time. I had a bad experience a couple years back with another local mechanic that charged me way above what he quoted me so I'm always a bit hesitant taking my car to get worked on but Fernando was so professional and told me exactly what everything would cost and even did some quick inspections for me free of charge. He even showed me my worn out brakes and bad spark plug to make sure I knew what exactly needed replacing, I've never had a mechanic be so detailed, I loved it! The reception area was nice and clean and they got my car in and out very quickly. I couldn't be happier with this place and will definitely be back for any other repairs I may need. Great place! read more

i recommend this place, the they are polite, professional & are fast workers it's my go to spot when having car troubles

I can't say I've been taking my car here for years, but I can say for the past few months as I've developed a relationship with the owner, Joe. He has always been very honest, friendly, and willing to do what it takes to help me find out what's wrong with my car. If you are in the area and have need for any kind of car service, Monday to Saturday, Herald's Garage is the place I recommend to all my family and friends!! When you go, tell Joe hi for me :) read more

Herald's Garage - From Alondra Blvd. - Auto Repair Near Me - Paramount, California

I take all my cars and trucks to Herald's Garage because Joe is an honest businessman who has saved me thousands of dollars over the years and kept my old cars running well for much longer than they would have without proper maintenance. The negative reviews here seem unfair. One is admittedly "naive" about his car and still received good service and the other may have had a language barrier, but was happy with the mechanic. These don't justify one-star ratings. Trust all the positive ones. To keep your vehicles running well for 10 to 15 years and more, like I do, you will need an honest shop like Herald's Garage and you should expect to spend some money on maintenance. Whether you need repair, body and paint work, or just an oil change, Herald's Garage is the way to go. read more

I was in need of a smog check so I could pay for my car registration. I have family who live in the area, and saw this place every time I drove by Alondra. Decided to stop procrastinating, and stopped by to get the test over with. They were very reasonable $29.95, quick, and friendly! My car passed, so I am a happy camper lol I will definitely be coming back next year! read more