1. Jett Aquatics

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Fort Worth, TX

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Jett Aquatics

5.0 (5 reviews)
Closed • 9:00 am - 6:00 pm
Updated 2 months ago

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2 months ago

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Diamond Pools - Can we build one of these for you?

Diamond Pools

(27 reviews)

Far North

Will I continue using Diamond Pools Yes. BUT, I'm giving 4 stars with a 2 Star review. I know how…read moretough it is operating a family business. We have an older pool in one of the higher end areas in Fort worth. Which means we have a lot of maintenance but need a professional job. Sadly we really never got to enjoy the pool vs. fixing it and or cleaning it. We did however get an aswsome pool/sauna heater installed by these guys, which was very professional! 5 stars. I'm not sure what the issue has been, but I explained the pressure and the flow of the pool and the jets not sweeping/ circulating the pool properly from the get go. They offered suggestions and gave me wishy washy answers. As, they were just looking for the quick fix and not wanting to get into lengthy or hard jobs, at least that's my impression. Recently, we called them to clean the pool because we were putting the house up for sell. They noticed the pump wasn't working, so they contacted me. I was like yes please fix it we are selling the house. They fixed it and asked me if we wanted the filter cleaned, I said yes go ahead. Well they cleaned the filter and fixed the pump, and cleaned the pool. Well we had pictures taken to sale the house, and we noticed murky water. BTW we are living in California selling the house in texas, so this is al via phone. So I contacted carlos and asked why, and texted the worker. I get a response that well the filter hadn't been filtering properly due to a cracked manifold and a broken grid, on top of the pump not running. But we did asked that the pool be cleaned, and come to find out they do have a machine/tool that gets sand out of the pool, that they could've used. I also brought up the fact again that the pool just doesn't seem to circulate/sweep the sand off the steps properly. Now this is after three years of using these guys, and now he mentions they could change the jets to get more flow out of them potentionally. I was like Wow, how come we haven't heard this before. So the reason, you did not get 5 stars, is the fact that I felt like I kept on having to do the following up. This pool really needed the assessing from yall, to fix any/all problems from the get go, so we could enjoy this pool. It is a business, and we were willing to pay the money to fix any and all problems/concerns with the pool. Which in return is money in yalls pockets. I by no means, am a pro when it comes to pools, I depended on yall for that. I mean I figured yall would come out assess the pool, fix this and that, ask us is there any concerns of yall with the pool, yea there is this and that issue, all right let me throw you some hypotheticals and give you some options. Instead its been a long process on getting things fixed on this pool, and now we are selling the property. Carlos is a trusting guy, and would still recommend this company to anybody, but once again I drew the short straw.

I hired this company for the 2024 pool season... and then fired them. As the 2025 pool season is…read morestarting, it felt important to warn others about this company, especially new pool owners as they will attempt to take advantage of that particular point. After purchasing my home right as the summer months were upon us, there were no other companies with availability. They're unprofessional and will attempt to scam you out of your money as they attempted to charge me a starting price of $1700 to open up my pool (eventually paid another company that charged me less than $300) as they stated the pool needed a full drain with acid wash. Then they claimed that filter cleans were $135 per clean and that mine likely needed at least 3, when the company that opened my pool included it in their price. The tech also used my pool tools rather than the company's, and then the secretary/manager (TJ) took the tech's side (without any discussion) after I complained about the pool not being vacuumed (not once all summer), walls being partially brushed, water left running from the hose into the pool all night without my knowledge, and the pool overall not being cleaned properly. They didn't even bother to have a ledger stating what pool services were completed or chemical levels until after I complained. Stay away from these crooks ... You've been warned.

Texas Pool & Spa Services

Texas Pool & Spa Services

(11 reviews)

Far North

it started in Nov 2024 the skimmers were leaking, the pool was never finished it is Aug 2025. paid…read morefor a salt conversion but it was never done. He never called and we never heard from him again paid alot of money over 20k. The skimmer was still leaking. I just got it repaired. For another 10 K. I don't like to talk bad about people, but I think people shouldn't

Do not use this company! Rob Curren will take your money and not do the work. I paid for an initial…read more$ 200 pool drain in November which he did complete but he then said I needed to fill it right away so I paid him close to $1000 that he told me to pay up front to have pool tiles that had fallen off repaired , start up pool chemicals and a monthly service. Everytime I called to see when he was coming to complete the job he never should up, the city of Saginaw even cited us because of the job he was not doing! I would call or text and he would either not answer or pretend to be someone else working for him, when you called his cell phone! Please do not use this company! Rob Curren is a scammer!!! Ive had to have the pool drained twice because he did not do the job he said he would..I have an active claim with the Better Business Bureau right now, and he hasn't been responding back to them either! If this is not resolved we are taking legal action! DO NOT USE THIS COMPANY OR ROB CURREN! HE still has not completed the job as of April 20th, 2024

Jett Aquatics - poolservice - Updated October 2026

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