Sandwiches are great. The Petaluma location is very hard to get in and out of. The staff can be forgetful and not put all items in the to go bag. read more

I am so tired of these idiots making sandwich orders wrong. Just ordered 3 sandwiches and they were all screwed up. Wrong bread, missing items such as tomatoes and meat, etc. Guess I was stupid to try again, but I do love their sandwiches. Can't win either way. If I go in person they are so busy goofing off and bantering with each other that I decided to use on- line ordering instead. No improvement there. No more Jersey Mikes for our family. read more

went in rush hour 11:50 lunch time long line, like 8 people ahead of me I was in there a total of 3 minutes. literally. ordered the manager came out from behind counter to take all orders for those of us in back of line so no one had to wait to get to counter. My sand-which was made correctly, he repeated my order to me and it was ready and i was out of there. I only had 30 min for lunch today so i wasn't even sure if Is should try. But they were in it! And my sand-which yummy! read more

I usually don't visit franchise location throughout my travel, I tend to support the local small businesses. Yesterday the wife and I had court at 1:30pm. We wanted to get a quick bite before trial and we didn't want fast food, so we decided to get Jersey Mikes. When we arrived we where greeted promptly! Not a big deal, but at the end it made an impression. I could see all four staff members where rushing to get a HUGE!!!! order completed before the lunch hour rush. (We arrived at 10:45am) Now I know why this place runs out of food and ingredients early. I didn't think we would have enough time to order our food since they where working on this massive order. We asked how long should it take because we where on a time crunch, the young lady told me not to worry. She told the crew to stop working the order and let get this cracking on our order. We where out in 5 min and the food was great!!! The banana peppers where a great touch!!! read more

Sandwiches are great and we order from here all the time. The only reason I give it 4 and not 5 stars is that they always forget to read the notes on my online order for peppers on the side. So I never get my peppers when I pick up my order, but otherwise, I recommend doing takeout in person. read more

I was a first timer at Jersey Mikes Subs and Ben helped me decide what to order. He was fun and very personable some of the best customer service I have ever experienced, 10/10 would highly recommend especially with Ben working there. read more

Worst service of all time. Nothing but teenagers that work there unsupervised, was told they wouldn't service our order even after we paid because "they were out of bread" when clearly there was bread there for 2 small sandwiches. You have teenagers running your shop that have no sense of customer service and no one there to manage them. Was told even after we had paid we wouldn't get a refund back for 2-5 days, are you kidding me!! Ridiculous! Never will ever go there again! read more

CAN YOU ANSWER YOUR PHONE... I NEED 4 sides of chipotle mayo. We order often and man... trying to get ahold of anyone is like jumping over Mount Everest. That's my only complaint although it is huge since that chipotle mayo is literally life. Please answer your phone! Thank you! I love you guys though and I'll continue to order from you guys. read more

This is the third time I have come in more than 20 minutes before they close and the employees tell me they are out of bread. If you're going to stop serving at 8:40 don't say you are open until 9. read more

Came into today and was treated with disrespect from the employees. I was nothing but nice and used my manners as usual, but these employees act like I'm bothering them and I'm a headache for coming in asking nicely for a sandwich. I unfortunately won't be coming back just because the few employees I encountered today made me feel uncomfortable and all have an attitude. read more

I ordered a roast beef sub and a Philly cheesesteak. I received 2 roast beef subs. They won't even answer the phone to resolve the problem. I've called seven times and just get disconnected. Obviously they don't care. read more

I had Great Customer Service. My Sub was made exactly as I like it. The place was clean. I also want to add that this young group of team members worked well as a team and were very pleasant. I had a Great all around experience. Will be back! read more

Today was a very bad experience for me in this Jersey Mike store. Those young guys that in line making sandwiches aren't trained well and unprofessional. They have rude attitude toward customers and above all they're racist toward color of your skin as I was a victim in the store. Customers whom are with skin color please be careful when enter into this store....... Never coming back to be a victim again... read more

The time should be changed. Arrived a little before 8:30 pm, website shows 9:00 pm close. They wouldn't serve us ....

Ordered a sub through DoorDash and typically delivered subs are just "pretty good" but todays sub was AMAZING! All the ingredients were fresh, properly proportioned, great amount of meat but more than that you can tell that whoever made the sandwich took their time. Give that person a raise! $$$ read more

Always good subs and decent service. The food is always consistent. We go there about once a week.

Terrible customer service. Walked in to get a an online order. One female employee was helping a customer while the other male employee stood there and looked at me. He then proceeded to stand there. There was no one in line and he wasn't making any sandwiches. Once the female employee finished. Both employees proceed to have a conversation. No spoke to me or asked me if I was here to order or pick up. There was NO other customers in the store. I do feel it had to do with my skin color which is sad and terrible. Definitely won't be back to this location. read more

I have been going here at this location for about a year now and everyone is always great and the food preparation is always very good. Very consistent. Staff is always friendly and professional. Always love going to get a good meal and fast read more

Fast & friendly service! Tasty food! I love the new stubborn sodas; agave cream soda so good !! read more

Jersey Mike's Subs - I love the new stubborn sodas! Agave cream soda & the original Italian with Turkey - Sandwiches Near Me - Temecula, California

My review of jersey mikes: What a frustrating disappointment. After picking up and driving home to realize that they messed up half of my order for four people (just the beginning), I try to call them and let them know. No answer. I try to call back four times and still no answer. So, then I have the pleasure of driving back in the rain, which luckily was only a few minutes away. Assuming there was some crazy rush that prevented them from answering the phone, I was surprised to find not a single customer inside upon entering and 3 employees behind the counter. Annoyed at this point, I tell the tall guy behind the counter that they messed up my order and that I tried to call multiple times. He dismissively answers, "Well, when we get busy we don't answer the phone". A tumbleweed rustles past the empty chairs and deserted line in my head. Pushing past that comment in the extremely slight chance that a single person might have been here that demanded all three of their attentions in an epic sandwich frenzy, I explain that they confused the online order and mixed up the sandwiches. After getting some grasp of the error, he tells me that he's going to make them right this time. Then I wait. An hour after my initial order, I finally get my food. As some half-assed assurance, he says "Here ya go, it's made correct this time" and I took my food and left. On this note, as someone who has worked in the service industry in my younger years - if you're going to make someone wait for an hour and jump through hoops to get their simple order correct, offer something to make it right. I'm not looking for "handouts" here, but at least offering something to the customer would be an acknowledgment of the oversight on your part and additional effort taken on theirs. Moving on, I finally get home with my food and the final straw on the proverbial camel's back was the pathetic amount of meat on the "giant" chipotle cheesesteak. At least on the first one that was made incorrectly the portions were adequate, but receiving this was just...disappointing. Long story short, I used to love Jersey Mike's but I doubt I'll be returning to this location after this experience. read more

I was surprised when I tried using Jersey Mike's for the first time. The first time I heard the rumor that Logan makes the best sandwiches in the world, I was a little unbelievable, but what my mouth next tasted was not disappointing! I'm very experienced with sandwiches in my life and know when my mouth feels good, so I'm basically an expert and many say Logan makes the best sandwich Means that. At the time of ordering, you can now use Logan to operate and interact comfortably. I didn't even know that I wanted tomatoes until he told me "I should put tomatoes on this." When I was very hungry, I was amazed at how smart and generous he was that he made me such an innovative lunch. Eating a tuna sandwich when Logan is working is like going to Disneyland when there are no lines. read more

They should change the time they actually close. I've tried to call them several times and it say they close at 8 but they say they close at 9 but yet no one answers the phone. Way to set me up for failure read more

Another horrible experience because of Your employee Logan and the guy with facial hair working meat slicer walk in and he notices me in line and immediately starts smiling and laughing with his friend behind the cash register and looking right at me by the sink . Check cameras so you can see he has messed with my food and disrespected me 2xs before. I didn't want him touching my food again with his gloves that he keeps wearing when he deals with money touches nose etc so disgusting so I meditately pulled the meat cutter aside and Said can you make my food I don't want these 2other guys making my sandwich I don't trust them . He should of said my pleasure instead he kept asking questions He was nice at first then he ask why??? I said they did stuff to my food didn't want to get into it and then he said who are they . They had a funtaiser going on my brother just got his giant size sandwich for 8 bucks so I wanted to get mine . They had more employees then usual making sandwiches all same hair color I said the guy behind the register and the Asian guy .He started to put meat in my sandwich and I said wow so busy tonight then he snapped out of the blue he said YOUT RACIST and we are not racist here in a aggressive way I guess he didn't want the manager to here it's funny because my boyfriend is black and Asian blation even he's never heard of the word Asian being racist whte black not racist words but this guy was sticking up for his friend good for him for what ever reason to snap like that was so unprofessional and weird he said that guy has a name Logan and the other guys name is I didn't even pay attention because he was so angry I was in shock and unprofessional obviously everyone has a name but I don't know them by name so then he punished me by not putting provolone and only 2 slices of turkey it was the flattest sandwich and Logan pretended the chipotle wouldn't come out he could if grabbed another one my brothes was thick like the pictures mine looked like a casadia with no cheese mine was flat because I spoke up I got bullied and he accused me if being racist that is called SLANDER Logan couldn't wait to wear the same gloves he took cash from people with and put his hands all over my sandwich and charged me 22 and my brother got the same sandwich and he charged him 8 bucks 10 minutes earlier that's why I came to the event. Please get back to me I'm also contracting your headquarters about the way I was treated at the Temecula parkway location . I also want to now why I was over charged,???????????? What would founder Peter think of me getting overcharged for a sandwich that was made wrong intentionally food was cross contaminated with dirty gloves and accused of being a racist?? read more

So I have not Gone into jersey mikes in sooooo long and let me tell youuuuuuuuu I have never had a more pleasurable experience The store was clean everything was so nice and neat very on point the manger Gabriella was so nice and made sure my husband and I were taken care of she even recommend me the secret #99 and it was so delicious and juicy!! I will definitely be coming back to this location for future endeavors!! Five stars! read more

This location is the new kid on the block in the region. I used to frequent the Murrieta location for years, but I've checked this place out a number of times. Currently, the service at this store has been the most consistent out of the three in Murrieta/Temecula. The staff are always friendly and efficient. The space is clean and As for the subs, well, up to the Jersey Mike's standard. I like how their sandwiches are made, especially Mike's Way on my usual #8 Club Sub. The ingredients are made for each other. And that tasty bread somehow keeps most of it together. The only things I wouldn't recommend getting are the hot sandwiches, only because I think the bread to meat ratio is unbalanced. Otherwise, you have a priority line to pay once you put in a Philly Cheesesteak order. You could always call ahead too and the food will be ready when you get there, no hassle. If you're in that burger line next door, try out Jersey Mike's. You won't have to stand out in the cold or wait long for your food. read more

This store plainly just sucks. The youth working there just doesn't care about you or your food. I say youth because it's always some 16-18 year old looking kid begrudgingly taking your order. Not only is ordering unpleasant because of their bad attitudes, but they either don't listen or they really just don't give a ____, because once you get your order it's a guaranteed 8/10 you don't get what you ordered. I'm one who's all about respect and treating service worker with kindness because I work in service myself, so plainly I'll just deal with my bad service, but after this last time I can't just continue ignoring the issue I have with his store in particular. Who ever owns or manages this store needs to care more about who they leave behind to take care things when they aren't around. You guys bum me out. Wished me a good day when I left too, not a good day anymore my man. Not a good day *thumbs down* read more

Truly blown away by the kindness and sincerity of this locations staff. I've been to many jersey mikes all over and most times it's just punk kids with a bad additude that hate their job lol. The staff here was super nice and genuine. Will be back. read more

First of all, this Jersey Mike's really lives up to their "Sub Above," values. Every time I order a sub whether through the app or in person, it is always a pleasant experience. However, there is one employee who really goes above and beyond each time I visit this location. Logan always greets me with a smile (I can tell he smiles even though we wear masks) and he always makes sure my order is correct. Logan is a superb employee for Jersey Mike's and I will continue to visit this location because of the wonderful customer service Logan has given me. Thanks Jersey Mike's and Logan! read more

Wasn't sure about this place sense I usually prefer which which across the street but I am so glad I gave it a try! Very clean inside and Logan was an exceptional worker, he was so polite and his conversation made my day, he had fast and friendly service and his recommendation for the root beer was on point. As long as Logan works there I will never eat a sandwich anywhere else! read more

The place was going off and for good reason! Fresh bread, fresh ingredients and the meats sliced to order. Jersey Mike's is macking! read more

Jersey Mike's Subs - Sandwiches Near Me - Temecula, California

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Inconsiderate. Insincere. Insulating. We will never come back to this Jersey Mike's again. One employee's completely inappropriate behavior has ruined our entire Jersey Mike's experience. We placed an online order for one sandwich, at 12:49pm. The confirmation said the one sandwich would be ready at 1:04pm. We walked in at 1:00pm fully knowing our order would likely not be ready. We waited after being immediately, kindly, greeted and being told "give us 5 minutes." No problem. We watched as people kept coming and going through the normal line. At 1:11pm another employee asked "are you waiting for an order." We said, "Yes." "Give is a few minutes," was his response. I said, "we've been waiting for 10 minutes, and people who came in-store after us are leaving." He immediately, smugly replied "well, the order said it would be ready at 1:05. So." Three things: First, we waited patiently and caused no irritation, yet, this young kid decided to reply in an off-putting, aggressive, and inconsiderate manner. Second, the order was said to be ready at 1:04, not 1:05...if we want to be specific. Lastly, it was 1:11...if the order was to be ready at 1:05 even, it was 1:11...and again, why order online then? I could've just walked in and walked out in the time it took to be served. Terrible service by one employee. We may just be one customer/family. But, we'll never come back. read more

Awesome subs and even better people! Become a shore points member and get a free sub eventually.. it's cool for people like me that are here constantly read more

WTF!!!! A whole sub for almost $30 ??? It was tasteless and not even worth $5....Being from Jersey I know what a "real" Jersey Mike sub tastes and look like....It's double the price because we're in overpriced California?!? What a fucking rip-off!!! This place sucks!!! Go to bread factory and make your own....first and LAST time here. Hey, you can stick the subs up your ass!!! LOL read more

Worst experience ever , i tried to order a tuna , i ask the lady to make it a tuna melt , usually I am loyal customer, they usually grant me my request in Orange County. I'm from Huntington Beach California I came to Temecula to visit Jersey mike , the response was, didn't wanna cross-contamination on the tuna being on the grill, makes me question their quality of food. If you're grilling a tuna, aren't you supposed to be killing all the germs that comes with the tuna I mean the fish you're cooking it right doesn't that kill all the germs? I wonder what else they're not telling you.I wonder what type of food are serving if they worry about cross-contamination , do they even know what cross contamination means, I would never recommend this place. They were rude , they did not even put vinegar in my sandwich so imagine how does that taste with no vinegar they just gave me my food they wanted me out of there as soon as possible after they overcharge me of my order. read more

You're sold me a half a sandwich that's smaller than my receipt for $9. The kid behind the counter percolate very nice very entertaining not his fault the price of a sandwiches. A 12in sub is $15, I am never walking into a Jersey Mike's again read more

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Not sure why people gave this place bad reviews or the guy who said he lived in NY/NJ! Funny thing is I'm from NJ born & raised my whole life and yes things are waaaaay different there but this is a franchise and not much about Jersey Mike's reminds me of NJ! However do they have good food!? YES! There is a guy there who has blonde hair and he's got the BEST customer service EVER!! Honestly he makes it worth going there!! The food is fresh the place is clean and it tastes good! I've never had any issues here! Being from the dirty Jerz I can tell my east coast homies that this place isn't a Jersey type of deli but is it a good hoagie as they say in NJ? Yea buddy! Get you one and give it a chance! Mike's way! Only skip the vinegar it's the red kind I'm not a fan! You might be tho! Try it! read more

Food is good, place is just very small and seems the employees don't have a system when they get real busy. Place was dirty and trash overflowing... But food was still good and service still friendly. read more

I have been a loyal customer for over 10 years and have had nothing bad to say about Jersey Mikes until today. It may be my fault for not checking prior to ordering but let me explain. I have a 2 year old son with a disorder which prevents his body from producing cortisol which counteracts adrenaline. So he is very hyper and super aggressive pretty much non stop every day. It's a very hard disorder as a parent to keep up with but I seem to mange it, barely. Well after managing to get him calmed down enough to order when he was somewhat finished with jumping off the tables over the tables and under the tables. I realized I had forgotten my wallet. SMH (happens quite often, like I said sometimes it's a job just to keep my head screwed on right. Look up CAH -21 salt wasting disorder in children to see what I mean). But as I said I'm a loyal customer so I always have points on my rewards that I could use in times like these. Mind you at this time the sandwich is already made and I'm standing at the register when I made the discovery of not having my wallet on me.. so I type in my number and on the screen it's says I have 71 points , which is literally 1 point away from the 72 needed for the sandwich I ordered. The young male behind the register informed me that I was 1 point short and there wasn't anything he can do. I asked him if he was really going to give me a hard time over 1 point and he said he couldn't do anything about it. Hey I'm not complaining that I couldn't get anything free, I came into the place with intentions of spending money for my food for me and my son, but to be told oh well and to be turned away that way over 1 point.. it's beyond disappointing .! I can understand if it were several points or if I wasn't a consistent customer but I eat at Jersey mikes 1 to 2 times a week and it was 1 point. 1! So the sandwich that was already made in the bag was pulled back across the counter by the young guy at the register (to do what with I don't know, probably thrown away) then I picked my son up who was screaming cause we were walking out of the store without the sandwich he was excited to eat. All over one point! One! read more

Absolutely love Jersey Mike's sandwiches but this particular location has disappointed me several times. I work late and whenever I try to stop in to get a sandwich on my way home (about 8:30pm) they refuse to serve me. They always say that they are completely out of bread.. I believed it the first time, but now that it's happened 4 times I'm a little skeptical. Super disappointing because I really do love their sandwiches! read more

Jersey Mike turkey tug is the best when you are on the go. The staff at this location was awesome. Fast funny and very helpful. We were in and out in a matter of minute. Strong work Jersey Mike's Temecula. FIGHT ON read more