Picked up my catering order this morning and it was so nice to have it ready on time and to have the smiling faces upon arrival ! I wanted to shout out those two women that were so nice and the individuals that worked on our meal! I also wanted to shout out this location as I've never seen what I saw in the bathrooms. I'm not a mother so I never needed this but they had extra diapers in there for the changing table! That genus and I'm sure will help someone in a 911 situation someday! I've never seen that and thought that was really cool! Keep killing it ! read more

If you support a business because of their customer service then this location will amaze you! Customer service: 5.0 Food: 3.0 We're searching for food on a drive down to SD and wifey wants chicken; so Chick-FIL-A hits her search and off we go! Upon arrival I notice a BUSY drive-thru then after parking I notice the amount of people walking in to order or pick up food. Inside everyone from the workers to management is greeting customers as well as 4 order takers on the drive-thru! I Loved the vibe! As for the food: 30 piece nugget box, waffle fries & cookies and cream shake; it was prepared well but taste was average and overly seasoned, but their shake was heavenly. So if you want chicken or fries from here be aware that you'll end up needing a lot of water to off-set the amount of extra salt/seasonings you consume from their food. read more

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Their waffle fries are unique but lack the crispy texture that I prefer when it comes to fried potatoes. Reasonable price, friendly staff, and very good customer service. Slightly noisy, but pleasant atmosphere. Will give their chicken sandwich another look in the future, but my I recall not being a fan. . read more

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Rob was incredible! Amazing customer service. He was very attentive asking if we needed water or any other things. He took our trash too. Overall wonderful gentleman he deserves recognition! read more

Very clean & welcoming. Had to use restroom straight away & was pleasantly surprised there are emergency diapers for parents in the stall with the changing table. Customer service is top notch & food is hot & fresh! Sweet tea is very refreshing! Love this location! read more

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We ate here yesterday and had the best service. We were welcomed at the front door. All of the staff were friendly. The place was really clean. We got our food super quick. The food was good. I was able to make the market salad vegan by removing the chicken and blue cheese. They were very accommodating. Even a member of the management team stopped by our table to check in and brought us ice cream. Definitely give it a try. read more

I was so impressed with the kindness of the workers at this location. They were so helpful and served us with big smiles on their faces. The food was yummy and it was a great experience! read more

I just have to shout out Reagan and the entire shift team on 2/17/26 around noon - they were the sweetest, most caring, and accommodating people. My car stalled out in the drive-through and without a second of hesitation, 2-3 team members jumped in to help me push my car to a safe location. I was overwhelmed by their kindness. To top it off, they blessed my son and me by comping our entire order, turning what could have been a really stressful day into such a grateful and memorable one. This Temecula location is truly one of the best. I've never experienced this level of genuine care and hospitality at any fast food restaurant. Thank you Reagan and the Chick-fil-A team -- you have no idea how much your kindness meant to us today! xo read more

We don't live in the area but we stopped to grab food before starting our drive. So this was our first time at this location. Right when we were about to walk in, we were greeted by Rob, who opened the door for us and welcomed us in with a big smile. This location was very clean. Each staff member we encountered was very friendly. Food was delicious. Rob stopped by our table twice to check on us. He took our tray of trash. He even noticed my son was low on sauce and offered to bring him another one. I observed him interacting with other guests the same way. If we are ever in the area again, we will definitely come back to this location. read more

I've been going to chick fil a for over 30 years. my experience in the Temecula store was so poor I won't ever step foot in one again. the customer service has gone so far down it's astounding to see. When I complained, I got no solutions and just a feeble, trained apology. It was sad to see because you could see the employees were like robots, programmed to respond in a specific way, unable or unwilling to actually solve the issue. it all felt fake and scripted, not genuine at all. They've fallen a long way from what I remember. They're just another fast food store now and way over priced. I'll take my business accross the street to Canes from now on. At least their food is fresh and hot and in my opinion, taste better. read more

Drove through on 12/18 at 10:45am. A gentleman helped me out. He was very friendly, upbeat and kind. Helped me with my order and I was on my way. Not really any wait for my food and it looked and tasted amazing. Just what I needed while I was busy running errands. read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Temecula, California

Fast service. Great food, as always. We tried the new bbq spicy chicken sandwich with bacon. It comes with crisp romaine lettuce and a slice of cheese...possibly colby/jack? It was good, but the bbq sauce is a little too sweet, but some people prefer that. The bacon was surprisingly crisp and tasty. We didn't go inside, but all around the outside was very clean. read more

Need to update my review and put one of the team members on the spot light. I go here every Saturday morning to get my Saturday treat and am warmly greeted by the Team Leader, Shawn L. He is super friendly and makes me feel so welcomed here. I know it's fast food and fast paced, but Shawn takes the time to really conversate w me even if it's for a quick minute. Making customers feel welcomed is essential to a business, it helps em keep coming back, aside from the quality of the food. The other team members at this Temecula location are wonderful too.... never had a problem w anyone here, in fact EVERYONE here is super friendly and welcoming and I appreciate that!! I live in Murrieta and I prefer to go to the Temecula Chick Fil A bc the Murrieta location sucks. They're all rude and unwelcoming like they hate their jobs. read more

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We stopped by for lunch after our grandson ended his bake sale in the park. He requested chicken nuggets with waffle fries since they're his favorite along with a strawberry milkshake. Hubby and I had the chicken sandwich and he had fries and I opted to skip it. The place was very crowded and finding an empty table was a challenge. The layout could be improved; the space was a bit tight. The staffers kept the place immaculately clean and it was a nice ambiance with the beautifully decorated Christmas tree. The workers were very nice and polite especially the young lady, who brought us our food. We enjoyed our food and our grandson wanted to go outside and enjoy the outdoor playground. Eating in was a nice experience. read more

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Friendly and efficient service. You can never go wrong with a delicious chicken sandwich. Our son really enjoyed the play area read more

Chick-fil-A - ows a hand holding a cup with a straw - Fast Food Near Me - Temecula, California

Always a pleasure coming here. Food is always tasty and the location is really convenient because it's near the mall. We didn't have to wait very long for our order and the workers brought our food to our table. It was really packed when we went and we almost weren't able to get a table. The restaurant is definitely family-friendly because there's an indoor jungle gym so it was really loud. The parking lot was also crowded and it was kind of difficult to maneuver and find a spot. Workers were nice, but they didn't ask if we were a rewards member and scan our code when ordering. I had it ask them and almost forgot myself. Not the worst location, but I've been to better. read more

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Owner resolved our concerns immediately, kids had a blast in the kids center. All is well

First time visiting this location and first off, their parking lot is way less messy and stressy than the one on Madison. Looks like it's freshly renovated, inside is very nice and clean. Rosa was kind and patient while I let my kids order their meals, also stopped in to use their restroom which was pleasantly clean. The only issue I had was I ordered their new watermelon mint sunjoy tea they have advertised (tastes like a virgin mojito lol) but, it took way longer than our food because (at peak lunch hour) they had to brew a new batch and then they forgot about it as I stood to the side and waited. I didn't like that I had to check twice before I got it. Fries were also way over salted, but my salad was amazing! read more

Chick-fil-A - Waited forever while they brewed more tea - Fast Food Near Me - Temecula, California

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I've been a regular since we moved to Temecula 6 years ago. There are months I come in once a week for lunch or a play date. In all these visits not once have I ever had a bad experience, the staff is always welcoming and kind, and NEVER gotten an order wrong. The food is always tasty and dependable. read more

Chick-fil-A - Fast Food Near Me - Temecula, California

This Chick-Fil-A location is near the Temecula Promenade Mall and has just had a major Parking Lot and Interior overhaul Not surprising though, is it's still ridiculously crowded, both inside and out on the Drive-Thru line. LOL. The employees however are great, typical Chick-Fil-A happy folk. They're patient and have great listening skills. We ordered some food for eat-in and some more for our daughter who was arriving later. Everything was typical Chick-Fil-A tasty and made to perfection. See photos Our bill came to $29.98 including taxes, but after several Rewards Coupons off the total. I'm now up to Red Level. Yippee. Cannot wait for their Huan Road Menifee location to open! read more

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Ever since the remodel this location has upped its game. The food is tastier and the service has improved greatly. If you haven't downloaded the app you should. Great rewards program. read more

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This restaurant CONSTANTLY messes up my order. Every single time I go to this establishment with a mobile order something is completely missing. Their refund process is an entire joke. I was missing 2 large fries which I was charged and paid for and all that I got was ONE reward redemption. If you CONSTANTLY mess up the order why would I want to go back. I want a REFUND for the whole order. ALSO most of the errors are also when asking for a gluten free bun. read more

Of course the food was tasty but the service is AMAZING! This is a fast food restaurant. Yet, multiple times, everyone eating had someone ask if they could get them anything. They were so attentive! Even the restrooms were great. They had diapers, a step stool at the sink, it even smelled like Crabtree and Evelyn. I'd especially like to shout out Alberto, he walked the restaurant over and over making sure we were all good. He took my tray. And as I was leaving the lady at the counter said goodby and then asked if she could get me a refill for the road. I wish I could make this place a regular stop but... I am SO impressed. Thank you all for a great experience. I know it's a little mooshy but it is well deserved! read more

Best chick-fil-A around, I eat here all the time. Food always hits. Omm that ish be shmackin

This is the worse Chik Fil A location ever. The food is usually burnt or dry or something else wrong. Service is still pretty friendly, but nothing like the Vista location. I wish there was another location closer. read more

Food is "on point" and service is fantastic. Store is clean, well maintained. Love CFA! read more

The food here is okay. The service makes up for it. The Spicy Chicken Sandwich is always delicious with the chick fil a sauce. The waffle fries were a bit soggy. The nuggets were good as my toddler eats it. I wonder if we could have asked for it to be more well done? We came in on a Tuesday night, and the place was pretty busy. Most of the tables were used, but we managed to get a table before our food was brought out to us. Ambiance is consistent with other chick fil a. read more

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AMAZING customer service from Claudia this morning. I called Temecula location for an online order question. Claudia walked me through the steps with so much patience and empathy for our sick household. I am grateful for her guest experience skills! Not many people in customer service roles would take the time like she did this morning. Thank you for making my day brighter with your kindness. read more

As a dasher I pick up from the Margarita chick-fil-a a lot and never had complaints about it even when I eat from here. I love how friendly the staff is and they always have a smile on their face. The atmosphere is like I'm walking into my best friends house which is always nice. The vip of marketing and sales Mrs. Stacie is the best! She's always so sweet and loves my son so much! Then there's all the awesome staff members like Joe who is always so positive and outgoing, and then there's xochie who is like your sister m/best friend. Love them all so much! Highly recommend that pimento sandwich! I had it with grilled chicken and it was amazing! read more

Chick-fil-A - Honey Pepper Pimento Chicken Sandwich - Fast Food Near Me - Temecula, California

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5 stars for service Who is this employee named ANGELIQUE? I just had the pleasure of driving through her line and she assisted me at the window. My order took a few minutes and Angelique took the time to chat with me, and even offered me some mints while i was waiting! No one has ever done that before. Of course the food is good, but what sets Chick FilA apart is the employees. Everything Angelique shared with me came from the position of 'WE.' And she shared that she loves working there because of how she is treated. Kudos to your manager! Happy employees make for happy customers too. I came away with a great meal AND a great smile! read more

Employee, Rosa, was very rude and incompetent. I was very dissatisfied with the service from her. She continuously refused to make any small adjustments to my order and replied with "can't do that" or "no," but when I pulled up to the window, the employee there stated that we could've made those changes to our order. read more

Yahir made my daughters day tonight. He gave her a free ice cream when she asked him for one but i hadnt gone to pay for it and he just showed back up to our table with a free one. I appreciate the little things Chick Fil A does for their customers. Thanks Yahir! You're the best! read more

Chick-fil-A - Free ice cream - Fast Food Near Me - Temecula, California

Yall need to try their yogurt parfait w/ granola. I just tried it it was so bomb. I had been getting the chick fil a biscuit with egg and American cheese, with hashbrowns for the side. Hashbrowns would sometimes make me feel greasy in the stomach. So when I tried the yogurt parfait, I knew my life had changed for the better. Don't get me wrong, the hashbrowns are good as well but for my health girlies and guys, definitely try the parfait. read more

Ava was awesome. Give that girl a raise. She was on top of refills and sauce. She met us with a smile. Made a good drink recommendation. Frrrrrr read more

Daniel made our day through the drive thru!! He was very nice, conversational and helpful. He is patient and such a personable young man. We love this location because of employees like Daniel and have no question we will be back!! read more

The Lords chicken never disappoints and the chocolate chip cookies and lemonade are like a glimpse of what Heaven must be like. So, do as the cows say, and EaT More ChiKin ! read more

This place is very small on the inside, but the service was good and the food tasted like chic fil a. I do like his there were fresh flowers on the tables, that was a pleasant change. read more

I went through the drive through this morning for a breakfast meal and was greeted by Shawn! He was nothing less than amazing. He recommended the breakfast burrito to me and that's what I got& was more than happy with it. He absolutely blessed me this morning & I wanted to leave him a person tip but he couldn't accept it unfortunately :/ so I thought this was the next best thing. Thank you so much Shawn! read more

Unfortunately, I think the pictures speak for themselves. I came home after ordering from the drive-thru to find a fly in my Cobb salad and a (what looked to be) cat hair in my second salad. I called the restaurant, and the manager on the floor apologized and was very kind. They offered a refund for the salads, or to remake them, or coupons for different food. I ordered about $80 worth of food AND had to drive 30 minutes back to the restaurant with the salad since they requested I keep them until I was able to bring them back. They refunded $22. That was it. I'm so disappointed my time and inconvenience wasn't taken into consideration. I won't be back. Good luck to those who frequent, watch what's in the salads, everyone. read more

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I don't eat here often enough but when I do I am always impressed by the quality of the food and even more so by the quality of their staff. First, the food was delicious! Second, their employees/staff/team always have genuine smiles about their faces and are super eager to please. What other fast food restaurant offers to bring you a refill of you drink? Seriously?! That's just good old fashioned kindness! Third, It's the only restaurant that I know of where they seem to be constantly clearing/cleaning tables and somehow they look to truly enjoy their work. Lastly, I just walked out feeling well fed and uplifted by the kindness that surrounded me. All this from a 25 minute lunch while waiting for my Wife while she had a dentist appointment. Dang, Chick-Fil-A makes me happy! read more