Consistent with their other locations! I always think that mall food court restaurants are never as good as the locations outside of the mall. However, this place is an exception as the food quality and service are the same. * Chow Mein: 9/10 - tasty and freshly made * Kung Pao Chicken: 9/10 - a good proportion of meat to veggies They're located in the ground floor by the Round 1 arcade and the workers are really nice. The line was pretty long, but it moved rather quickly so we didn't mind the wait. One of our favorite choices at the mall food court! read more

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This Panda Express is located in the Temecula mall food court. The all male staff was hustling. When a tray was empty or low, they would take notice and the chef in the back would start to make the missing dish. I ordered the honey sesame chicken with half chow mein and half fried rice. The rice was a little hard. I used the app to get my points. They were out of the sauce for their new spicy orange chicken and they were also out of fortune cookies. The drink machine is behind the counter so no self serve refills.There are tables located nearby to eat your meal. read more

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Fast customer service at this Panda Express in this Temecula mall's food court. Everything tasted freshly made and they had all food choices available. read more

Panda Express - Bowl (Honey Sesame Chicken with half white rice and chow mein). - Fast Food Near Me - Temecula, California

Serving food with no gloves on, especially after touching money. Enough said. Staff was rude too and completely oblivious to my presence. My wife order spring rolls and was served rangoons (with no gloves) then they were counting money and I had to get there attention (standing right in front of me) then fixed the order with no gloves! read more

Service is depending on who they're serving. Person in front of me apparently knew one of the workers and they spent so much time catching up which is no problem. I get it. They kept going on and ordered a bit with additional side pieces for tasting/sampling along with their order. It got to the point where a longer line was forming behind me. After they checked out, the worker's smile immediately disappeared while serving me and gave me only 4 pieces of honey walnut shrimp with my order of a bigger plate. That's crazy.. the complete difference of service was appalling and honestly, the quality of the food for what you get aND amount isn't worth it anymore. read more

The food is usually good, workers are friendly, and it's usually pretty clean inside. I also like that they have affordable family meals.

Had a 3 plater size. Shrimp Was good, but the rice and noodles were cold. Service was good. Need to work on keeping food warm. read more

This panda express cares about phone orders more than customers in front of them Waiting over five minutes in line only one in line and they were dealing with four orders or Ubers And lunch hr I only have half an hour guys For lunch read more

This one is located inside Temecula Promenade's food court. The lines may get long during lunch/dinner hours, especially on weekends. But they keep it moving. We went on a Friday evening, the staff kept the food fresh and hot! We got the larger plate with fried rice, Beijing Beef x2, Orange Chicken, and 2 chicken eggrolls. And a large soda. The food were hot and were fresh off the wok. My toddler especially loved the chicken egg rolls. We didnt care for the sauce that came with it. I like the eggrolls by itself or dipped into the beijing beef's sauce :p Pretty good value for yummy food to feed the whole family. read more

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Came here for lunch in the weekend. The line was long but went fast. I was too hungry and forgot to take a picture of my actual meal. But can't go wrong with orange chicken& fried rice. It's located in the food court at the mall. Friendly service. Got two fortune cookies in one wrapper ! It's loud and busy, but it was the weekend. read more

Panda Express - Double Fortune - Fast Food Near Me - Temecula, California

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Went here on a Saturday in the mid afternoon and it was pretty busy. The employees did a good job trying to keep the line moving. Nothing special about this location. The food was ok but it's pricey considering how small the portion sizes are. read more

Suggest ownership cleans up confusion where to order. I was standing where the trays are to order waiting to be served while the customer in front of me orders. Other customers arrived at the other end by the register and were served first. read more

This location is in the Promenade mall and definitely not closed! Lee Roi and Irene are very good at service! Proactive and attentive and always willing to please clients with winning smiles and great attitudes. I will come back just because of them read more

I just went to this location the manager was very rude . I ask for my ckn fresh and she give me her attitude . We as customers we re happy to eat !!! Not to get attitude when we ask for food !! Is embarrassing for the restaurant to have a manager like Lyn ! How rude !! We're never going back ! . read more

Apparently the rating fits the location... Hands down the worst experience I've had with any location. Ordered online just to wait 20 minutes for chow mein and won tons. Got home and the order was wrong. When I returned the manager did not even acknowledge the mistake with an apology the first thing she said was just wait. All in all over an hour to pick up an easy order and no one seemed to care. read more

Terrible customer service. Apparently they have their biases here. Not to mention, dinner time on a Friday night, nothing ready. Had to wait 10+ minutes until food was ready. Sure. I get that. Without getting too in the details, let's just say they apparently prefer certain customers over others. Double standard served here. read more

I went there this last Saturday. The short Filipino girl running the register around 2:00pm was so unkind to me. I was getting food for multiple kids by myself & she was talking so fast & trying to get me out of there so fast. I asked if she could slow down & she immediately got defensive. I began to ask her for some napkins & she gave me only 2. I asked if I could have more & she got so agitated then practically shoved maybe 2 more napkins at me while rolling her eyes & huffing. It was all just completely out of line. I understand it's busy, but YES slow down & be kind. It'll actually make your day better too. read more

I don't know where to begin. I was a regular customer until tonight. I came in and ordered two plates to go for me and my wife. While ordering, there was this girl who cut in front of me who apparently is friends with this tall white red headed guy who was distracted and kept talking to her. He was too busy yapping his mouth and not paying attention to what he was serving. I ordered teriyaki chicken and he gave me literally three small pieces of chicken because he wasn't looking at the food. I like the food and place but hiring incompetent workers is what made me give this place a one star and I'm not the one who likes giving negative reviews. I seriously think they need to retrain this person or get rid of him. I didn't catch his name but he's the only tall white guy worker in this restaurant. read more

My personal experience at this location was nothing but discriminatory and frustrating, that a special needs child and his mother would be refused service for not wearing a mask is not only illegal but a violation of the ADA. I hope that the U.S Justice Department of Civil rights Division will not only educate Panda Express on their corporate policy, but will require them to provide proper training and education on the American with Disability Act Law. I hope that No other family will have to endure the discriminatory act myself and son went through. read more

This place is completely on organized I had to wait 20 extra minutes for my food they literally gave me four pieces of chicken on one of my portions everything was packed with only one scoop of everything I was obviously overcharged and when I called they started laughing and even hung up on me ! When I called back they told me that there was no manager in charge I can see why this place is going to fail ! I found out the name of the manager is Erica...I hope you can call me back. This service and this kind of behavior is definitely not acceptable. read more

The line was so long but I decided to wait in it to grab lunch for myself and kids. The first thing I noticed was when I got the orange chicken and rice bowls for the kids is that the portions were so much smaller than the Panda we're used to going to. I ordered a small side of the grilled chicken breast. They were out of it so they told me it would just be a few minutes while they finished cooking it. I waited another 10 minutes before telling them I would like my food and I have to leave. The cashier was very nasty to me and told me the food was not finished and I said it's definitely finished because it was cooking before I even got here. She was very passive aggressive well she went to go get the chicken and put it in the small box for me. I waited a very long time and I can't really understand why she didn't understand that I couldn't wait any longer. I asked for a refund and she couldn't pull that off either. *Definitely not Express! *Horrible customer service! *Smaller portions at the Temecula Promenade Mall Panda! The pictures were taken beforehand to let my kids know it would be a whole before I returned home with their lunch. ‍ read more

Panda Express - Fast Food Near Me - Temecula, California

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To me, Panda is always hit or miss. Sometimes fresh food, sometimes good service, usually just one or the other. This particular Panda Express is great because of its location right inside the food court when you're doing your shopping at the mall. Nothing too special about it since the food isn't consistently fresh... If you're looking for that, you'll have to try the place right next to it. Even their samples are fresh! read more

Panda Express - Fast Food Near Me - Temecula, California

Would rather eat a corn dog next door and I don't like corn dogs ! Rice was hard food was cold customer service was very poor!!

The food tasted good, but the portions were minuscule. I ordered 3 entrees One being orange chicken and counted 5 pieces, for my beef and broccoli there were 3 pieces of beef amongst the few broccoli served. First time at this location. Not sure if I will try again. read more

I was in the Temecula mall and stopped in the food court. Been thinking about orange chicken lately....so I tried in a bowl over rice. The chicken was overcooked and it kinda took away from experience. My wife had the chicken and mushrooms and said it eas very good. Overall the place was clean and the staff was friendly. read more

I personally love Panda Express although, last time I got food here an employee named Austin was very rude to me. He did not ask me if I wanted a drink, didn't let me round up my change as Panda Express always does, and also dropped my cents all over the floor. He did not apologize and did not even appear to be sorry. I do love the food here I just personally am disappointed by the employees. Thanks. read more

So the first time I went there, I saw the girl serving giving me tiny portions and figured, "Oh well. I must have gotten someone new or stingy. Who cares." The second time I went there a guy server did the same thing... Except this time he was actually trying to get as small of a scoop as he possibly could onto the plate!! I asked him if I could just have a tiny bit more (because I paid extra for the shrimp) and he said no! Look, we could all go to a Chinese buffet and get the same quality food for our money's worth. These actions just make the company look greedy and stingy! NOT worth it. NOT even close to $12 worth of food. read more

This is the best Panda Express ever!!! I went in about 15 minutes to closing time and the chow main was running low. They saw that I was looking to have chow mein as my main entree and they made me a whole half order fresh from the grill!! The chef, Joaquin was hustling at such a fast pace making all the different foods. I was just really impressed with him and how he made chow mein on the spot, Beijing beef, and orange chicken all back there with very little wait time. The service was so good that 5 other customers came right after me and lined up because they could see Joaquin the chef making fresh food and the pans were steaming and it smelled so delicious!! Evelyn the manager has excellent customer service and while we were waiting she gave us another sample, and her ahmaaazing team Jaime and Ariana are so welcoming, friendly and talk about the foods. Thanks Panda Express Temecula ; always a great choice for dinner!!!! read more

Panda Express - Panda Express !!! - Fast Food Near Me - Temecula, California

Generally average Panda. Food quality was pretty decent, about what you'd expect. My biggest complaint was the main dish portions. While it may be Panda corporate policy to give a leveled-off scoop of main dish items, that's not practice at many of the better Pandas. This is always off-putting, especially with the prices nowadays. So, just know that when you come here - you'll be getting technically what you pay for, but definitely less than other Panda restaurants. Outside of that, new Orange Chicken with Bacon?! Brilliant. I hope they keep this on as a permanent menu item. read more

I came in today for Mother's Day with my family, the food was well prepared and hot, they gave us good portions. However the front of the house crew wasn't paying attention and if it's not for the cashier at the end of the line I would've walked away with out my entrees. There was no sense of urgency. read more

I had the orange chicken with fried rice and I have to say it was pretty yummy. No complaints here :) read more

Panda Express - Orange chicken & fried rice. - Fast Food Near Me - Temecula, California

Super disappointed.......new take out plate is way smaller than two weeks ago. I guess it's raise the price or go small....Fried rice wasn't good. Service very good, manger is very good beautiful is a plus. Sorry I normally love Panda read more

Came and half of the food wasn't even on the line plus there was no line, they made us wait 7 minutes for fresh food when they didn't even have anything like broccoli beef even on the line and it was just a empty container and nobody was even working on making the food in the back! They don't even close for another 2 hours! The girl in front too didn't have the most please t attitude, can't have great expectations for a mall but damn should atleast have food to serve and not waste my time waiting for food to be made read more

Our company has ordered catering service from this Panda Express twice now and the service and food both times was unbeatable by far. Also the value was great for the amount of food we received. We had more than enough for everyone. I would like to give a special shout out to Roxanna. Her customer service skills are amazing. She is patient, thorough and always has a smile as well as Evelyn who called the day before to confirm my order and time of delivery. I am not one to give five stars easily, so believe me, this Panda has earned their five stars from me. KUDOS and thank you so much!! Keep up the amazing service!! Michelle M. read more

They add an item in my order which I didn't ordered on top of that they charged me more that suppose to be the real prices on the menu for all t he items together. I trusted on them that's why I just paid without care the payment amount. Then I realized this. Very disappointed read more

First time eating at this Panda. Food was fresh and tasty! Our server Synthia was friendly, professional and energetic! I plan on making this Panda my weekly Chinese fix!! read more

Panda Express - Fast Food Near Me - Temecula, California

Orange chicken was cold then not taste good .bad choice for lunch spending money here. I wanted the to go they but nobody listening.no business anymore with Panda Express . read more

I understand this is a fast food joint in the mall, but as a franchise this is the worst Panda Express I've ever been to. Rude staff, no vegetarian option and extremely stingy portion. Very disappointing! read more

Food here is good but not great. Excellent location and clean. Greedy on the portions.

Located within the Promenade Mall of Temecula.. amongst many other food eateries.. I've always liked Panda Express for their nice portion of items you've ordered.. but on a particular day.. I had came by to order a big plate of 1 entree and 3 sides.. I had noticed that the cooks working that day was not wearing any gloves. Made me almost not want to eat there no more. It was gross thinking that the people handling and preparing the food that people eat.. aren't wearing any gloves.. that in itself is a health issue. It would be a good sense if the chefs wore gloves when preparing the food that they serve to the public. read more