McDonald's got me today. I don't even like fast food, but I heard about the Grinch Meal that comes with Grinch socks (I'm a sucker for fun socks), so I ordered through the app. The app glitched and when I got there they "couldn't find" my already-paid order. I was told to reorder and that I'd be credited back "in a few days," which is super frustrating. To make it worse, the food was cold... and the Grinch Meal didn't include the socks at all. The whole point of ordering it was the socks. Pretty disappointing experience from start to finish. read more

I thought I would give this location another chance because why not? I placed a mobile order which was fairly easy. I had my code and it was paid for. All I had to do was go to the drive-through. From my previous experience, their drive-through process absolutely sucked. It wasn't first come first serve. One lane seemed to take priority over the other. A car that was behind me went to the next lane and was helped first. How is that even possible?. Not only that, when I gave my drive-through code, they told me that the order did not go through and that they had to cancel. So instead of taking my order which they could have, I was told I could place an order through the restaurant. I honestly don't understand the process of this particular location. Every time I have gone, it has been the absolute worst experience. If I can give a negative 5 star review, I would. The funny this is that approximately one month ago, my kids wanted McDonald's so I decided to drive an extra 8 miles to another location just to avoid this one. I should have done the same thing. What a waste of time. If you want McDonald's, please go to another location. You'd probably get your food sooner and it would be accurate. I hope the owner or management makes an effort to improve their process. read more

They put in self-serve kiosk. Screwing everybody's orders out. It is not clean. The bathrooms are not clean. They have a urinal in the females bathroom which means that there is no extra stall anymore. So that means that everybody unless they're using the urinal will be using the disabled bathroom. Which I find very difficult and frustrating for those that are disabled. It was absolutely filthy. Fries were old. Oh my God was a coffee and french fries so as you can imagine that was pretty disappointing. Specially since french fries are four dollars now! Coffee is scolding which means that it's old and sitting there a long time. So definitely disappointing across the board. Sad to see that even grabbing fast food on the go is the hassle these days. read more

I stopped off at this location. On my way home. I wanted to write a review because the customer service here was great., the facility was clean. The ambience was nice and the food was presentable. When I got to my car and I opened up the package. It was all nice and neat and it wasn't put together sloppy., As you can see, I did start eating it before I took a picture, but this location seem to have a good staff at the time that I came in which was around 230pm. The customer service from this young team was great read more

McDonald's - Cheese, Quarter pounder with fries - Fast Food Near Me - Temecula, California

Came here for a quick bite. Apple pie and fries. Kids wanted a snack. So placed a mobile order. Finished moment we parked. Then we waited. And waited. And waited. 15 minutes later. Still waiting. Took well over 25 minutes for our order of fries and apple pie. Slow. Slow. read more

Girad, the manager on duty, was a great help today. I could see how hard he worked to help customers. He deserves to be commended and given a raise! read more

McDonald's launched the Monopoly promotion, however most locations do not have any tokens on hand to give after purchases. What's joke! Someone should file a class action lawsuit against McDonald's for false advertising or bait and switch. I purchased breakfast yesterday and today. The two hash browns usually have a token each or two. None! I had lunch yesterday in San Diego in my trip to the airport. No tokens there also, 70 miles away. McDonald's is a troubled restaurant chain with much healthier choices for restaurants, but I'm tempted never to go there again. McDonald's is deceptive! read more

The torta who served my mcflurry didnt even blend it completely so the bottom has no oreo and i asked for caramel in it and it never even happened. Horrible customer service and im deeply disappointed that my delicious mcdonalds was taken from me. Cookie were cold too. read more

Dont know what I expected from McDonald's but this place sucks. I ordered using the app and they made me cancel my online order because they couldn't figure their own system out. Ended paying more for the food because i couldn't use the deals on the app. read more

We came to order some food and it wasn't super busy. I ordered fries and the girl at the window never put it in. It was no worries until I asked to order some separately, and the girl told me NO!!! She said there was too many cars behind us, but it was her mistake. Based on the reviews this mcdonald's is bad and I wouldn't recommend coming here again. read more

Without a doubt one of the worst Mcdonald's in the Temecula area. They always forget items both in store and through delivery services, and the team never seems like they know what's going on. read more

This is my second time not receiving my fries in my Grubhub order. This is very ridiculous. Like how could you not check a combo for all of its ingredients McDonalds on Jefferson Ave. Temecula needs to pay attention to the food they are preparing. I give this combo a 3 because the Grubhub driver was on time. read more

McDonald's - Big Mac Combo No Fries in my order from Grubhub - Fast Food Near Me - Temecula, California

The service at this place is horrible. Placed an order to eat in, was given a table number to be delivered. After 20 minutes the food was never delivered and when I asked about it, it was in a bag for take out. read more

Good food and clean restaurant inside and outside. Crew are hardworking and nice towards customers

Order on the app and cancel once I get there. The app times out I close it then it says we had to cancel your order. These places are going down hill. Service sucks at most read more

I love this Mc Donald's, just because the girl in the Drive through . Say be careful with the hot coffee. What an amazing thing to do ! Thank you for caring !! read more

Ordered on the app and they claim they can't find my order. They had me order twice and pay twice. The service is really slow too I spent my whole morning there. I would never return to this location. read more

Solid McDonald's. I hit this spot a couple times a year when craving a sausage and egg McMuffin meal. It never disappoints.

Terrible service. Arrived at 10:55 to drive tru. And no longer had breakfast. But the breakfast menu was still on the screen. Very poor management read more

This McDonald's is just like the others as to their food. We usually will get their Egg McMuffin and eat it while travelling the 215 and between meals. The dining area is light and airy. The restrooms are okay. The staff is consistently slow. The kiosks are consistently inconsistent - we usually end up at the cash register for some reason or another. But this has been a convenient place to stop at for decades. read more

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Ordered drive through and they forgot to include the fries that came with our meals. The kiosk does not work either. Do yourself a favor and visit another branch. read more

Went here to grab breakfast. Food tasted old-- biscuit was stale and hash browns tasted like they were fried in really old oil that hadn't been changed in twenty years. Also, I swear there was a fried cockroach clinging on for dear death to the hashbrown I was eating. Barf city. The bathroom was stink like farts and two month old mop water. Dining area was clean and guy at register was okay, so that "helped" my rating but other than that, it was bleh. Have fun eating here, though! read more

Waited 20 mins just for my order to get cancelled via mobile app. They weren't busy or anything. I guess they just couldn't be bothered to bring the order to stall number 3 read more

This 1 star doesn't come from a "McDonalds Hater" Im actually a big fan of Micky D's and have been my entire life. Lover not a Hater. But in this case, I have to say that on Sunday June 18th This location was having a very very bad day. I have never been to this location and also thought it was an odd spot to put a McDonalds, It looked to be brand new and possibly still under construction. Inside I found caution tape and restaurant equipment lined up against a wall. I though are they even open? but there were customers, and crew so I got in line. a line nowadays?!? so I decided to use the restroom then place an order on the app, I wasn't in any kind of hurry. I did see "the sleeping employee" like another yelper did so we must have been there around the same time, just as a matter of fact I do not know anyone of the other 1-star yelpers from yesterday. Strange coincidence, I guess. The men's room needed a code almost as if it were downtown and not on a rural rd outside of town. Indeed this was not a new McDonalds as evident by the condition of this place inside. Well-worn is putting it nicely. Upon entering the restroom, I found behind locked doors the absolutely most disgusting restroom I have ever come across at ANY Mcdonalds anywhere ever!!!! days of neglect for sure. I didn't stay to eat. read more

We stopped by to get some coke. Customer service is good. It is just the restroom that is. I went in to use the facility and ugh ... nasty.. full of papers all around. I can see that they are not short staffed. And less customer too. read more

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Got the double quarter pounder and 10pc nuggets. Best McDonald's food I've had in years.

Got here at 7, no one in the drive thru and I still had to wait more than 15 minutes, I didn't even get my food because I had to leave for work read more

I would give it 5 stars, but they messed up our order a couple times, but for the most part it's good and I only order the McRib. That's the only thing I'll eat from there because I used to work at McDonald's lol. read more

McDonald's - McRib Meal - Fast Food Near Me - Temecula, California

Food was cold and old. They gave the wrong order twice now. Will not have them do it again. read more

McDonald's DO BETTER! me and my boyfriend placed a breakfast order through the McDonalds app and drove over. Once we arrived they told us they cancelled it because it was " after breakfast hours" Which was A HUGE LIE! The guy (employee) even mentioned they already threw everything away so there's nothing they can do, and the crew inside said they can't make our order anymore. McDonald's had more than enough time to get our order! YALL are making what? $20hr now? And still lazy ASF smh read more

I don't understand why there's always a wait. No matter what time. I come during lunch and late at night and it's always the same thing.

Everything was good until I found a bone in my chicken nuggets. Come on McDonald's do better read more

McDonald's - The bone that was in my chicken nugget - Fast Food Near Me - Temecula, California

Put in a mobile order around 11:20 PM went through fine go to pick it up. There is a big RYDER truck blocking the drive-through sign say open store says open lights are on so I park to get my order punch in the parking space number And it cancels my order then go to Rancho California McDonald's same thing there nobody there they both say 24 hours. There were other people there to get their orders as well. What is going on? Ridiculous read more

This McDonalds was super clean and friendly. Stopped after a long drive home from Vegas, and Jose took our order and helped my husband use his coupons. Thank you, Jose! You're awesome! read more

Went through the drive thru Sunday night after picking my son up from his dads. Got my son a happy meal for the drive back home (45 mins). Didn't check his food first, so that is my bad (didn't realize the meal would be difficult to get fight). What was inside of his chicken nugget box was disgusting. An open container of sauce, as if an employee was using it for their meal. That's all that was in it. So my son had no meal. There was one of the 2 orders of fries in his box and the toy. That's all. I called and left a message and filled out the survey. No one has contacted me since. We will never go here again. So sad and disturbing. read more

McDonald's - This was inside the box instead of chicken nuggets for my son. - Fast Food Near Me - Temecula, California

Horrible place I should've known this by the 1 star rating this restaurant has seriously rude ppl working at this location on a night shift my elderly grandmother was trying to go inside the restaurant to use the bathroom after we just made a food purchase through drive thru The time was exactly 8:58pm restaurant closes at 9pm The worker saw my grandmother and i getting off the car to get to the door when the worker almost runs to lock the door Saying it's closed??? So I proceeded to ask if we can quickly go and she responded rudely that she couldn't even though she clearly saw us Walking up to the door Apparently she was the manager Mrs Vasquez I believe her name is Isabella I cant imagine how she is placed in that type of position to run a McDonald's with the way she handles things so unprofessional and unqualified Never again will i come to this Location read more

McDonald's - Fast Food Near Me - Temecula, California

I've ordered here many times, it's not often that they get my order correct. They forget ingredients frequently and sometimes use already opened sauce that has spoiled. I won't be ordering here again. read more

Omg! I should have checked Yelp!!!!! 0 stars!!!! I don't care how late it is! Food ordered this late should be prepared fresh as fresh as mc Donald's can be Dehydrated nuggets from sitting out Old fries Old hamburger!!!! Contacting corporate! Manager step it up read more

McDonald's - a hand holding a piece of breaded chicken sandwich - Fast Food Near Me - Temecula, California

if I could give them zero I would. terrible customer service. Pulling up to the drive through the girl says, "it will be at least a half an hour before you will get your order. My reply, "Butyou don't even know what I am ordering!" Her reply, so what is it? "All I want is a vanilla shake. " "Mc Donald's doesn't carry those any more!!!!!! " Whoa! Someone doesn't feel like working I guess. read more

6:30 am and drive thru still not open!!! Take the sign down and set consistent RELIABLE hours!!!!!