The double meat 18" sub was neither extra meat or 18". What a scam. I guess we round up 3.5" these days. My girlfriend should be thoroughly satisfied! read more

Jersey Mike's Subs - Sandwiches Near Me - Oswego, Illinois

I think this place suffers from being next door to Chipotle; a place, I believe, is guilty of sucking all flavor from any type of comestible. The "Rosemary Parmesan" bread option sounds yummy, but had a taste/aroma oddly reminiscent of cleaning products. It was the rosemary--no foreign contamination. The cold cuts and veggies inside were a bit skimpy, and didn't taste like much. The dressing was heavy on one side of the sandwich and non-existent on the other. Not horrible, but not fab either. Going to stick with Subway (which isn't much better) and Potbelly for the drive-through Subs. I hate to recommend Wal-Mart for ANYTHING, but they actually have good subs near the front door on the market side-better than the chains mentioned here... read more

My favorite sandwich shop. Nice staff. Exactly what I need for a lunch stop. Haven't had a bad experience ever.

This is only about the Route 34 Oswego shop. This place has been so consistent- in good quality sandwiches, and in very bad customer service. I eat gluten free, so I love that they have a gluten free roll for sandwiches- not just regular g-f bread, but the big roll. However, I have had 3, yes 3 times when they didn't mark which was the g-f sandwich! When you have other similar or same non g-f sandwiches in your order that's been delivered, this is a problem. I've called, and each time they were very uncaring, to the point of rude when I pressed the issue that I couldn't eat my sandwich because I didn't know which one was g-f. They would not deliver a new one- 'can't make that happen.' They refunded the price of the sandwich, but I still couldn't eat my dinner. It's great that they have g-f rolls- really great. But their workers have no compassion or knowledge about gluten issues. This is obvious from not marking the sandwiches to the rude responses when the issues come up. I will not return to this shop after giving them 3 chances. I've discovered a different one not much further away. I am hoping this review inspires the management at this Jersey Mike's to properly train their employees- all of them - about the dangers of gluten to those who are allergic, and how to mark a g-f sandwich. read more

I made an order it was a reward I earned from being a loyal customer. So it didn't cost anything. I went into the store was greeted they had plenty of opportunity to tell me that my sandwich was not made right cause they ran out of the only bread I will eat so. When they didn't tell me to the trip back to the store in total having to go back to the house 45minutes it was a mobile order everything is written for them they have my phone number so they could call me to tell me they ran out of the bread. But instead the staff decided to waste my time. The manager gal told me they ran out and they don't have it anymore. Then as I waited for the manager to throw away the sandwich. As I was waiting another staff member was offering the rosemary bread but they'd have to wait. But no one offered me this fresh out of the oven bread? So it is good enough for others but not good for the guy that is getting a free sandwich. So it IS about getting a sandwich for free and this manager gal was trying to prevent me from having the sandwich I wanted. If she knew anything about customer service I would have waited the 15 minutes they were telling other guests but I guess other guess are more importance to loyal guests that earned something for free. So now instead of making it right this manager just caused me to never go to here again. I don't need to be lead on to some point system only to be cheated by some so called manager that couldn't have made me aware that the sandwich was not what I ordered on the phone or when I went in the building and was greeted by the staff. Over all bad experience and if this didn't happen already this morning at a different shop, I have to relive this B.S. and waste 45 minutes of my time cause people can't read or make a call or comunicate to me about what had changed. read more

Jersey Mikes are the best sub sandwich's around. The meats are fresh and the buns very soft and delicious.

This Jersey Mike's has been consistent for me since I became addicted to their Giant Italian sandwich. Consistent sandwich builds and they are usually pretty quick about it too. read more

Delicious sandwiches and the staff was stellar! Clean, bright ! Will definitely be back!!!

I order using my app quite often. This last order crossed the line. All I asked for was a small turkey on white with tomato and easy honey mustard. As you can see in the pic, it looked like they poured the mustard out of a jar. Also, the sandwich was smashed. Why do they do this?!!! So frustrating! And to think I tip well and often. read more

Jersey Mike's Subs - Sandwiches Near Me - Oswego, Illinois

Just came from Jersey Mikes with my Black family and to get us to leave after we bought and ate our meals the white employee started dusting the rugs right by us putting dirt all over our backs. If you wanted us to leave you should have just said so. This place is racist and would have never done that to a white family. This occurred around 6pm on 8/10 read more

Used to be better , less meat and cheese but since Covid and inflation this seems to apply everywhere.

I came here and I ordered the regular tuna sub on rosemary bread. The tuna came out of a damn drawer, and it was mad wet. Like dripping water: I get that tuna is supposed to be water, but this was like atrocious. It's like somebody doused my sandwich in cloudy hotdog juice and then served it to me on a piece of parchment paper. I scarfed down two bites before I wrapped that thing up and threw it in the trash where it belongs. That impoverished drawer tuna is probably gonna go straight out of my back end the same way it was made in the first place. They probably got this meat straight from the flea market after three Taiwanese children from the Nike sweatshop hacked away at it. I'd rather eat a whole bottle of anchovies that were predigested by an elephant before I come back and eat that poverty cat food tuna. Customer service was pretty good though. 2/10. read more

Always fast and great sandwiches! Number 9 is my at all times favorite. Will definitely be coming back

Ordered through their app and after watching on the doordash tracker that 3 different drivers came and waited from 15-30 minutes each for my order and of course they all left when they were not preparing it. After over 1-1/2 hours my wife had to go there to find out they just ran out of bread. I tried calling several times prior to having to drive there but the phone was not accepting calls because they were busy! Now after about 2 hours of wasted time and my family starving we went to Jimmy John's. I don't understand how if I ordered through their app and paid why this place never in over an 1-1/2 hours didn't make my order. They ran out of bread while the third driver was leaving so they had plenty of time to prepare it. Instead they fulfilled all the walk-in customers before even attempting to make my order. To top it off this happend about 1-1/2 years ago at the same location when I ordered through the app and went to pick it up. I sat there and watched them fulfill 10-15 people without making my order then they ran out of bread that night as well and when I complained to the manager he started yelling at me! This place is absolutely horrible and I will never order from there again! read more

We spilled an entire 24oz sprite on the floor, and my boy Jared cleaned it up, and even had a few laughs. Will be returning. Thank you Jared! read more

Jersey Mike's Subs - Sandwiches Near Me - Oswego, Illinois

To Die for. Fresh. Fast. Delicious. We got a wrap and two subs. Everyone agreed best we've had in the area. And they put a $2 off next order coupon inside. Guess what we're having for lunch Again today. read more

Passing by last evening decided to stop in. Looked over the menu went with a traditional Italian sub. Sandwiches are prepared in sight. The young men behind the counter were very pleasant & even advised me of the frequent customer "reward" program -- 10th sub free, so I took a moment to sign up. The Italian sub, with all the trimmings was pretty tasty, a good portion & filling. read more

Best subs in the area and freshest taste. The negative to this Jersey Mike's is when you place your order on their app!!! Make your selections ( and because we always had 4 to 8 sandwiches I took the time and was very complete in filling out who the sandwhich is for and any special instructions. Well in filling everything out completely with names and special instructions, NONE of it was done!!!! Not one sandwhich was labeled with a name and not one of the special instructions was followed. No one wants to open and rifle through everyone's food to find theirs. 2 stars only because of the freshness of the food. Epic fail at following instruc read more

I've loved Jersey Mike's for a very long time. 1st in SOCAL & now IL. Every experience has been positive. I really want to try new things; but I always end up with the #9 "Mike's Way" no onions ... on white or wheat. From the guy who took my order (today @ the Oswego location) to the guy who made up the sandwich & the young teen who rang me up - everyone was very nice & quick to serve. Special kudos to the guy who puts all the sandwiches together ... the lady in front of me had multiple sandwiches; wanted them s certain way .. you know ... "like you made them last time" ... except she couldn't remember how that was ... just want that "special sauce" ... he was so accommodating & got her what she wanted!! I highly recommend Jersey Mike's to everyone. read more

If anyone's wondering whatever happened to the Three Stooges, rest assured, they are alive and well. They work here at this Jersey Mikes. It's a shame for the Jersey Mikes franchise to have these people "work" here. Awful sandwich, drenched in oil and vinegar. When telling the sandwich maker that the oils was too much, his reply was you didn't tell me (that you wanted a normal sandwich) A complaint to the manager was made and he apologizes, but as we're sitting down eating our food, the sandwich guy continues to drench everybody else's sandwich, while working next to the manager who doesn't intervene. The second sandwich was a Philly cheese steak, which wasn't even put on the grill until we made it through the line and paid for our food. I joined 3 others waiting as the grill guy put one order at a time on the grill, and when one sandwich was cooked and wrapped, he started the next. read more

Employees are very friendly and helpful! It was my first time coming to Jersey Mike's. I really enjoyed my sandwich.

No one in the restaurant and every table but 2 are filthy. Employees just standing around. Won't come back here.

Just opened up within the week so learning still needed as they were having staff work on different areas. Overall a positive experience. I wanted a chicken parmesan but where out of chicken parm. So they creatively suggested a Philly cheese steak with chicken, meat sauce and cheese. I have to say, it was good. I liked the fact they were willing to think outside the box. Once things settle back down i'll pop back in give it another try. read more

So here is my update to this place. Food is quite good but here comes the bad. Went here again and ordered a sandwich and a diet coke. Also had a coupon for a free sandwich I used. They charged me for the sandwich, and the soda only to find again they were out of diet soda...wth? They refunded me for the sandwich since I had a coupon and also the soda since they didn't have any diet. I have never seen a place that every time I've been there is "out of diet"..I give up. read more

I will start by saying that I love the food at this restaurant I've had the #9. Club supreme #13 original Italian #17 famous philly #56 big kahuna I've had all these sandwiches here and I've really enjoyed all of them but my favorite has to be the club supreme mikes way of course. I really like the way this place is set up compared to some of the other sub places I like the way they slice all the meats to order and that they have a flat top stop so hot sandwiches are actually cooked instead of just precooked and warmed when ordered. I would give this place a a 3.5 stars because despite how much I love the food the customer service is not that good at all. So this restaurant just starting popping up in our area a few years ago and so for them to be new to the area I would expect employees to be more helpful and enthusiastic about how the restaurant works and explain the menu better. read more

Horrible service. Place ordered for delivery on their website and only part of the order was delivered. When I called was told this is door dashed problem and contact them. Of course DoorDash did not take responsibility because the order was not place on door dash website. read more

Great place, great staff, great times! Went in with the family and ordered a bunch of sandwiches for the first time. The food was excellent. While it took awhile to get to us, it didn't take THAT much longer than a subway or somewhere, and they slice the meat to order so I think it's worth the way. The sandwiches were big, well-portioned and sloppy like they should be. I hear some people on here complaining about the sandwiches being too sloppy, but I love it! You get messy because you get a lot of sandwiches. The staff was really nice and accommodating as well, they were short staffed but still did an awesome job and were very nice. We gave them a big tip. There was a really goofy kid named Elliot but he makes fire subs and does it right like a true playa. Tons of nice, cute girls work there too. Everyone was amicable and humorous. Great job, this is my only sub stop from now on!!!!! read more

Ordered sandwich through uber eats. Delivered quickly. Sandwich was made correctly. BUT Bread was stale and hard. Barely edible. No response back when restaurant contacted. read more

Last time I disregard my inner voice from coming to this location or any other Jersey Mike's...to get the equivalent of a cold cut combo/BMT from Subway it'll cost you about $15 for a foot long here just, just for the sandwich, which is just crazy! I still paid close to $9 for my medium 6-8 inch sub with the same processed sliced meat that isn't any better or worse than other sub shops. The worst crime is having nothing unique or an identifiable signature flavor or sub offering. Toppings were very limited compared to let's say Subway, just 2 types of bread too. Service is particularly long with no efficiency systems in place to move orders along here. With chips, a soda and my sub, I was out $15 and then I get to checking out literally 15 minutes after I started with just 2 ppl ahead of me and the payment system asks if I want to add 15-25% gratuity to my final bill, seriously? I stopped on a whim hoping I'd find something to make me return or find some great quality sub sandwich offering, for it had been a while. Not only did I suffer a lack of flavor & satisfying flavor experience, my wallet hurt. It's not that $15 dollars is a lot to spend on meal, but for what I received, it was a total memorable ripoff, especially if is a sub shop and we are talking about a shop & franchise that cannot compete with Jimmy Johns, Mr. Submarine or dare I say even Subway is far more superior. Stay hungry and stay clear of Jersey Mike's. read more

Good food...horrible serivce and overall appearance of the place. All but one of the tables were dirty, and I mean, mayo and lettuce stuck to the tables with dirty napkins on the ground beneath the tables, kind of dirty. They obviously haven't been washed in a while. It took forever to get our two subs, and others waited even longer for their one sandwhich. To top it off there were bugs flying around our heads while eating. Yummm. Not sure if we will be back. read more

I was in the store on 9/28/18 at 2:10pm. When the middle person (that puts the condiments on the sandwich) put my sandwich in the bag the bag ripped and my sandwich hit the floor. He quickly picked it up (stuffing the meat and insides back in with the wax paper) and looked me in the eyes and asked me if I wanted him to make me another sandwich. I stared at him in disbelief. The young lady at the register had to tell him that he needed to remake the sandwich. I found this to be incredibly rude and quite STUPID. I am out done. What if I missed the sandwich hit the floor? Would he have given it to me anyway? I assume so since he saw absolutely nothing wrong with offering it to me after he picked it up off of the FLOOR! I called and left a voicemail for a manager to return my call, and of course, NO CALL has occurred. Needless to say, Pot Belly's will now get all of my money. I may even need to call the state because IS THIS NORMAL for you? read more

Had a large philly cheesesteak and small ham and cheese, with 2 gatorades bill was 26.00 and change. Way to costly for my liking. I WILL NOT BE BACK!!!!!!!!!!!!!!!!!! read more

We stopped through on a Friday afternoon and had quite an amusing experience. The food was good and the service was great. We ordered Philly steak sandwiches and they were very good. The wait was not long. My only issue is with the oil and vinegar they drown the sandwiches in. This was our first time here so we did not know what to expect. Rest assured we will return but will request none of that. The staff were extremely friendly and talkative with the customers. They are all, however, right out of the movie Dazed and Confused. I'm pretty sure reciting that movie verbatim is a prerequisite for employment here. Check this place out, it's not too pricey and the meats are really good. Smoke a fat one and go get in a debate about the current level of religious influence over our political policies and it's detrimental effects on society as a whole with one of the grill guys. Then eat a steak sandwich. Kind of a win-win! read more

We eat here every Saturday before we go grocery shopping. The staff is always friendly and the sandwich makers are always on point. Keep up the good work! read more

The subs here are great! They cut the meat and cheese when you order your sandwich so it is deli fresh. The prices are also reasonable to other sandwich shops. read more

Delicious subs. Fresh bread, and employees are always so friendly. Highly recommend. I usually get the meatball, but have also had tuna, and always great. read more

Went there once when it first opened, the lady insisted on memorizing my order - she got it all wrong. Sandwich did not have any more meat or anything special about any other place. So wrong order and nothing special - nobody in the family thought it was any better than any other place read more

Great turkey sub my mom had the Jersey famous Philly sub everything was good and will definitely come back to this restaurant and was fresh the sandwich and drink was good we got lemonade read more

The subs here are absolutely delicious. The prices are high, however. We can't afford to go there often at all. When we do go though, we are not disappointed. read more

I have been here a few times and overall I think it is very good. I normally get the Italian sub. I've noticed they dont use a lot of salami or pepperoni. They mostly use Capicola which is a spicy ham.....but it looks and tastes like regular ham. That would be my only complaint. read more