I used a coupon for a free cheese fry and got a water. So the only purchase I made was a large Italian beef with mozzarella and sweet peppers. It was 14 dollars. I almost died. I thought the cheese fry coupon didn't work at first. I do have to say that the Italian beef was pretty big and could probably be 2 modest size meals. If I had gotten fries and drink I imagine it would have been 20 bucks. That's a lot of dough for a meal. Service: 5/5 I've been here a few times and the staff are excellent. Place is always clean. Food quality: 5/5. Everything was excellent. Value: 3.5/5. Without the coupon, getting a fry and drink this would have been 20 bucks. Maybe getting a combo saves some money. read more

Buona was impressive! Being from California I wanted to draw my own conclusions on Portillo's vs Buona and honestly I think Portillo's barely wins. I do think Buona had more meat and better meat texture/presentation, especially with how they wrapped it. If you're a first timer on the app, you can also get a whole free italian beef, which is pretty unbeatable. The flavor is decent as well. I tried their strawberry salad which comes pre-dressed. It's definitely too much dressing and too sweet/creamy overall, but veggies are veggies. read more

I love the California burger. They have flame grilled burgers and they are delicious. Don't skip out on the cheese fries either. This location always has fresh delicious fries. read more

Had the burger today. This was a mistake Burger tasted "off". Don't know if meat is spoiled or what but was not good. Regret getting this read more

I love the beef at most of the Buona Beef's in Chicagoland. The service is usually to the point and efficient if not friendly. And the spaces are clean enough to feel comfortable in. Every once in a while you might get a dry sandwich but those times are few and far between. read more

I'm on a mission to try as many Italian beef sandwiches as I can. It was good....but I'm putting it behind Portillos. Friendly staff and quick service read more

I love this place as I do the other chains, always great food, excellent beef & sausage , best grilled chicken sandwich ever, hot dogs may not be as good as Portillo's but still really good, can't wait to go back honestly ! read more

The cashier was so friendly and greeted me with a wonderful smile. I didn't have to wait long for my order. This location is fairly large with lots of seating. I ordered the combo beef and sausage with hot peppers and sauce on the side. Beef nice and tender with a great flavor. The portion size was fairly large. Definitely filled me up. read more

Buona - ComboBeef and Sausage - Sandwiches Near Me - Naperville, Illinois

Buona Beefs have shrunk. Looks like a mini beef. For the price, I think they need to up the size. read more

Buona - Buona Beef (Regular) - Sandwiches Near Me - Naperville, Illinois

We were in town for a conference and came here for lunch. I had the Buona's Original Chopped Chicken salad. It was Chopped grilled chicken, iceberg lettuce, Roma tomato, fresh cucumber, black olive, chopped green onion, applewood smoked bacon, Gorgonzola crumble with ranch on the side. The salad was soooo delicious and the service was spectacular. read more

Buona - a bowl of salad and a sandwich - Sandwiches Near Me - Naperville, Illinois

I've been going here for a couple years and this location is really great. The food is always delicious and accurate and out in a very timely manner. The employees are always very friendly. They understand customer service and I really appreciate that as it's hard to find nowadays. read more

Great service, nice open and clean atmosphere. The staff came by and checked on us to make sure we were satisfied. Good flavor to the beef as well, but the cup of giardiniera was a bit small. read more

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Very disappointed in the quality. I had a friend in from out of town. He wanted to go to portillos for a beef , I talked him into Buona instead saying that the beef was better, (I haven't been to bueno in a couple years) .. call it inflation, shrinkflation or just plain corporate greed but. $32 for 2 number 1 meals and there was sooo little beef on the sandwiches.. I recall having a hard time eating them because they were dope stuffed .. not anymore.. very disappointed read more

Wow! I can't believe it took me so long to find Buona. It is better in every single way compared to Portillos. The beef is better, the bread is better, the giardinera is hotter, the fries are better, the lemonade is better, the music is better, the service is better. The only thing I had to get used to is that there are no garbage cans anywhere. They don't expect customers to clean up after themselves like 99% of other restaurants. But I ain't complainin' about that. There's no going back. I will be a regular and will recommend! read more

It was a Sunday night and a lot of restaurants were already closed when I was trying to find a late night meal. This place, however, was still open, so I went inside wanting to try an Italian Beef Sandwich, because when in Chicago, right? Upon entering the restaurant, the interior was clean and quite spacious. Very few people were inside when I walked in - but that didn't take away from what was a delicious sandwich. The beef was quite juicy and tender, and the fries that came along with it were just right. Friendly and quick service too. This is definitely a good place to stop by for getting something to eat. read more

Buona - a sandwich with meat and cheese - Sandwiches Near Me - Naperville, Illinois

Ok...so we are gonna talk about Buona! I'm visiting from Ohio and I want this place to follow me home. I was 100% suspect on ordering a pizza via drive thru but...yum! I'm finding the food to car game in the state of IL to be on point. You's guys take food serious as it should be taken.drive thru system is my version of heaven. Service was quick with only one minor hiccup so small it's not worth mentioning. The parking lot was clean an trash free so as for ambiance my experience will bring me back if ever in the area. read more

This location was slower than others I have been to. They had the cashiers also filling orders which seemed to slow down the process. Beef is always delicious. Can't go wrong with a nice beef sandwich! read more

Clean dining area. Friendly service. Good food. Everyone had a good meal. We ordered the beef combo, a burger, chicken strips and chicken bbq pizza! We all left satisfied. read more

Quick and efficient counter service, with a reasonable Italian beef sandwich. Unfortunately, the fries were actually better than the beef, which was a little disappointing. All in all, nothing bad but just not nearly the standout that you'd expect. read more

Buona - Big Beef with Sweet Peppers - Sandwiches Near Me - Naperville, Illinois

Have eaten there for years. A couple days ago I stopped by and had a Supremo pizza. Within 8 hours I was deathly ill with food poisoning. Unfortunately I will never go back again. read more

Very good food and service. Place is very clean and have not had anything to eat there that wasn't delicious.

Buona Beef is one of my favorites when visiting my hometown of Naperville, IL. There are many places to get Italian beef in the Chicago suburbs but Buona Beef is the absolute best hands-down! The restaurant itself is always spotless and the employees are friendly and professional. The Italian beef recipe is so flavorful and it is always cooked perfectly! Wonderfully moist and delicious stuffed in a soft warm French roll that has the perfect crunch on the outside. I highly recommend the cheese fries and the minestrone soup is absolutely delicious. read more

Buona - Delicious Italian beef and cheese fries - Sandwiches Near Me - Naperville, Illinois

Buona has a varied menu including for the vegetarians in my group Italian beef is top notch, especially dipped or baptized. 3 small cannoli for a dessert was just the right amount to share read more

I came here and ordered a beef, dipped with hot peppers. I didn't enjoy it. There were so many hot peppers on the sandwich that I couldn't taste the rest of the sandwich! I am a hot pepper person but this was overbearing! Goodness! This is my best friend's place to go to and the ONLY way I would go back is her insistence. read more

Buona - A beef, dipped with a WHOLE LOT of hot peppers - Sandwiches Near Me - Naperville, Illinois

A friend brought me here so that she could get a beef sandwich. Which she said was very good unfortunately my chicken sandwich hich was less than stellar. Very dry and overcooked. I think I would be better off choosing a different location. It was bright and clean inside and the staff was very friendly. read more

Got a chopped salad. I thought that looks really weird but I was in kind of a hurry so I didn't think much of it because I've never really had horrible food from here. I got it home and not only did it look horrible when I opened the container the smell was so disgusting I had to throw it out so I wasted $10 on a chopped salad. The chicken was pink inside , the lettuce was so bad it was basically turning to water. The smell was just atrocious and I threw it out. read more

I love their sandwiches and i love that you can customize how much juice you put on your sandwich. Their fries are just okay tho. The people are sweet and always quick and the restaurant itself is modern and clean. read more

Great Buona location! Though it is a bit tricky to get inside, the food and atmosphere is amazing. Food was made in great timing, established was really clean. The staff here are very friendly! Great outdoor patio section too. Overall! Definitely recommend read more

I never seem to think about this place, on the little island between Naper Blvd and Naperville Wheaton Rd, but they catered in for our holiday lunch at work the other day so I was reminded. Everyone came into the workroom and went "Ooh, what is that?" when hit by the seductive smell of italian beef (there was also mostaciaoli and salad for the veggie people). Gotta say, it was a good sandwich. The beef was tender, peppery and moist with a fresh roll (but the only cheese was powdered parmesan). I'll have to remember Buona when I'm up on Ogden for a fast casual option. read more

Very nice location. Spacious. Daily specials! Dined in and I had the Rizzo Italian beef, baptized, haha Robust flavors and filling Definitely a nice experience with great folk working there! read more

Buona - Sandwiches Near Me - Naperville, Illinois

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We really enjoyed the buffalo chicken salad and sausage pizza. Fresh and delicious. Staff was fast and friendly. read more

I love this place! I never thought their hamburgers would be so delicious! Staff here is cordial and helpful. Great especially for lunch!

Food is excellent - I ordered chargrilled chicken but using Italian bread instead of brioche bun, with fries. Both the chargrilled chicken and fries are very very good. read more

I came to the buona drive thru tonight to order and a worker named Mitch was there. Previously I had a bad experience with Mitch, and gave a one star review because of him being disrespectful and rude in the past whilst messing up my order. The issue was resolved by the manager, who called and apologized for the inconvenience and offered a gift card. However, when I was going through the drive-thru tonight and ordering food, Mitch accused me of trying to exploit my points for free food and accused me of being rude in our previous interaction. He even identified me as the person who gave him a one-star review, creating an uncomfortable scene infront of everyone with disrespectful behavior, all while a line of cars waited in the drive-thru. He was angry and mentioned to the other workers that im the one that gave him a 1 star review and denied the fact that he was previously being rude and disrespectful. This time, I am going to report Mitch's behavior to to the corporate office. I'm seeking an apology for Mitch's behavior to achieve resolution. Additionally, I request that the team members involved exhibit respectful behavior. It's important to note that I'm not seeking free food as a resolution to this situation. Furthermore, if Mitch is going to accuse me of "exploiting" points for free food and exhibit disrespectful behavior towards customers using points, it raises questions about the purpose of the restaurant's point/reward system. By the way, I opted not to utilize my points and paid the full price, as I didn't want to face disrespect for using the reward system, despite still having over 2100 points. Regarding Mitch's anger about my previous review, I have the right to express my thoughts through a review when my experience is notably negative. read more

Just visiting and came because of reviews. They were right. So good. Had beef sandwich and hotdog with fries. Everything was great read more

Buona - Beef!! - Sandwiches Near Me - Naperville, Illinois

Vegan beef is incredible. The fries are consistently perfect. The staff and service at buona are great.

The customer service was not good The little white lady manager was very ignorant and set our food on the order online shelf when we ordered in and she didn't even hand it to us then the guy went and got a women that spoke Spanish cause he thought we spoke Spanish but were Italian all in all horrible experience in Naperville cause we were not totally white !!!! read more

The hamburgers aren't dry anymore, gluten-free buns are offered, and there's a gluten-free/dairy-free option for pizza. They all taste good too. Glad there are options to choose from. read more

Ordered just now and will be returning. I ordered a large combo and rigatoni with marinara sauce no cheese. I emphasized NO cheese as there's an allergy. Places tell you all of the time if they can or can't do it. Well they say fine I pull to the drive thru and go on my way. Well guess what... it's made with cheese and they didn't specify it's already in there. Going to end up killing someone. read more

I came here for a casual lunch with my family! I had the cheesy beef sandwich dipped. It was pretty good! A ton of food. My dad had a cheeseburger and fries and my mom had a sausage sandwich. We all really liked our meal! I have also had the fettuccini Alfredo and pepperoni pizza and everything is always good. read more