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JCPenney

2.6 (177 reviews)
Open 10:00 am - 8:00 pm

JCPenney Photos

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Reviews With Photos

Dee S.

We just went to the fine jewelry counter and Kristen is sooo amazing. We were looking for a dainty cross pendant with a 16" chain. We asked to look at several items and she was very patient with us for being too particular. She is the best.

SNME secured
Darwin P.

a quick shop here for a belt, since i was already at the mall. it had been a long time since i came to a JCPenney, but it was nice to see this one, with 3 floors!

Ashley C.

Absolutely terrible experience with the JCPenney photo department today. I had a booked appointment at 4 pm, and arrived early at 3:55 pm to ensure I wouldn't be late. There was already a large group being photographed, and one of the customers in the group mentioned it would be a while due to taking turns with different poses. I figured the wait wouldn't be more than 10 minutes since they seemed to be nearing the end. However, 30 minutes passed, and no one from the photo department even acknowledged me. There was no greeting, no estimated wait time, nothing. I couldn't even make eye contact with an employee despite trying to peek around the corner. By 4:40 pm, I gave up and left. What frustrated me most is that no one even called afterwards to see where I was or offer to reschedule. It felt like my appointment never existed. If you value your time, avoid the JCPenney photo department. They have a complete disregard for appointments and customer service.

Deborah H.

Made an appointment online to have some graduation pics taken of my son due the ones the school took through Lifetouch being horrible and them making no effort to do a retake even though they are coming back to the school to take more pictures but that is another review . Jc penny portraits called me two days before to confirm we were coming and to go over the details. I asked if I could possibly come in at an earlier time. The lady I was speaking with said we could come in at 3:15 but it might be a wait because they had a big party ahead of us. I said fine. I received another call the day before to confirm my appointment and details and the gentleman that called even told me about the coupons and Groupons that were available to save us some money. Got in at 2:45 on Saturday afternoon there were kids everywhere only two photographers. It took about 15 minutes for them to check us in but I had been forewarned so I expected that. When Aryella finished with the huge family she had to photograph she came to take us in to the studio. She apologized for them being behind and proceeded to take some wonderful pictures. She listened to what we wanted, made some great suggestions and was very patient. She showed us all our purchase options and was very patient as we figured out what we wanted. Even my son who didn't want to take the pictures was happy with the pictures. I would definitely come back and have Aryella take more photographs for us she is a great photographer and employee

Carrie turned her back after saying their dept. was opened... yet no one moved an inch for several minutes.  Weird way to welcome.

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5 months ago

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16 days ago

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27 days ago

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1 year ago

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8 months ago

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5 months ago

The do not honor the price tag in the store. All I heard was excuses. Not coming here again.

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2 years ago

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5 years ago

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2 years ago

First the workers said get my feet off the bed I did later they come back and say get off one star

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2 years ago

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7 years ago

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6 years ago

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3 years ago

Don't get your portraits taken here. JC Penney outsourced to Shutterfly and they are really bad.

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7 years ago

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Ask the Community - JCPenney

Do they have a mini "Sephora in this one?

Yes

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Review Highlights - JCPenney

JC PENNY Beauty out-beats Sephora.

Mentioned in 26 reviews

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I really like this store. This particular store feels bigger than some of the other ones nearby,…read morehas a larger selection, is often organized and parking hasn't been bad. I love coming in to see what I may find today. You just never know when you may find some incredible bargain. But the customer service is unfortunately lacking. The individuals at the register are often rude and lack the basics of customer service. They also got rid of their scanning systems, which makes it less convenient and harder, as you have to wait in line at the changing room to get pricing.

I went to the store to make a return and had a very upsetting experience with one of the…read moreassociates. From the beginning, she was rude to me. One of the items I was returning did not have a tag, which occasionally happens when items are shipped. She told me, in a harsh tone, that if I ever brought an item without a tag again, the return would not be accepted. I explained that the trousers had arrived that same day and were sent to me without a tag. Her response felt accusatory, as though I had done something wrong. When I mentioned that items should be sent with tags attached, she said she was not responsible and was only enforcing store policy. The situation escalated when she abruptly stopped the return, threw the items she had already processed back toward me, and loudly said, "I will not help you--go to someone else," while making dismissive gestures. I was very shaken and confused by the way I was treated, as I have never attempted to return worn items or abuse the return policy in any way. --She did not greet me when I approached, unlike the other cashiers, and appeared visibly upset. I left the store feeling shaken and had to take a moment before driving away. I asked for her name so I could follow up with a manager, but I was unable to get it. I hope the store can review the security footage to better understand what happened. I believe this situation could have been handled with much more professionalism and respect.

Ross Dress for Less - Hours as of August 16,2025

Ross Dress for Less

(3 reviews)

I like coming to Ross and browse. Reasonable prices and stylish items. Sometimes it is a hit and…read moremiss when you find a clearance deal. You do need to find time to look around racks. There can be a line to checkout at times, but overall ok.

Only one review and one star. Why would anyone go here? Well, I went here today, with out checking…read moreyelp. I am on a quest to find some Bermuda shorts. Upon arrival we found a close parking spot in there private lot. That was a total win for me. I'm all about parking and if I have to parallel park then there is an issue. I can do it, but prefer not to. And I really struggle with it. I get the concept, but my execution isn't the best. You may think I'm an extremist, but if I question their parking situation I will call before my trip and ask if they have a parking lot. We were greeted upon entry into the store by a very peppy gentleman. I loved it. I don't expect it, but really appreciate it. We arrived today, Wednesday March 4th at around 6pm. The store was not packed. There were several shoppers milling around looking for this or that. There carts had items in it so they were real shoppers not just window shoppers. The patrons were friendly. While there someone was stocking shelves. They had so much good stuff, such as nice Easter dish towels, Peter Rabbit tea sets, hair assessories, a huge selection of men's socks, bath towels, and so much more. With all that goodness they didn't have the shorts I was looking for. They have 2 or 3 shorts in my size but they didn't have the length I was looking for. In addition they lack size 2 or 4, most shorts start at a size 6 and that's too large for me. My dad suggested I just get long pants and cut them down to shorts and that may be what I will need to do, but it's still early and the season and I'm not going to give up quite yet. My mom found a treasure. She is always in search of memory foam seat cushions for the dining room chairs. They like to play games and sit for awhile and want to be comfortable. My dad swears by COSTCO and said she should just get them there as they are more durable. And my mom swears that they don't have them at COSTCO and wanted to get the one she saw here. She won with her persistence and bought one. Dad still thinks it will were out in 4 weeks or less. I guess time will tell. I didn't look further in the clothing section as I'm on a budget and other then shorts I have enough clothing. I was temped though as I love clothing and a good deal. My dad was on the quest for blue athletic socks, but not those short ones that fit in your shoes, he want the crew ones. Sadly he didn't find any. They were mostly black and the wrong length. I did find some cool Scooby doo socks that I loved. I'm a big Scooby Doo fan. They had some St. Patrick's day pasta that I thought my girlfriend would love, but I wasn't sure if I'd see her before St. Paddy's day and out of date pasta is really a lame gift. I really wanted some of those spring dish towels, but we have so many, so so many that I recently pulled the old ones out and we still have a nice stack of new dishtowels. This isn't the best looking Ross that I've been to and it seemed a bit ghetto, it was just the feel for the store and the disarray of the clothing. The stuff selection was better displayed. I'd say it's a good store and would come back for the stuff section of the store.

Ross Dress for Less - Flamingo shaped lamp

Ross Dress for Less

(77 reviews)

$

We found quite a few interesting things at this Ross, and it was honestly pretty entertaining just…read morewalking around and seeing what was there. First of all, we almost got this fox-shaped dog bed because it was so cute, especially since our dog always reminds us of a fox. I also found this ridiculous but awesome flamingo-shaped lamp, and it completely caught my attention. It was so over the top in the best way. I would totally get it if the rest of our house were decorated a little more ridiculously, because it definitely deserves a space where it could really fit in and shine. Finally, I came across a kid's urinal with a target shaped like a green frog, and it was just as ridiculous as it sounds. Honestly, everything was ridiculously amazing and a very memorable find.

The place was junky. There were aisles of stuff that seemed to be randomly placed. Merchandise was…read morehanging over into the walkway potentially leading to trip and fall. Prices seemed ok on the items observed. Pretty standard for Ross. Staff aren't helpful and seem occupied with just putting out more stuff. I asked where an item was located and received a basic instruction like "by the curtains." I had no idea where the curtains were but walked in the general direction. When I didn't find them I asked again. The same lady said with hesitation and reluctancy, I'll show you. She did and I was thankful. It would have been nice to not feel I burdened her and interrupted her shelf stocking.

JCPenney - deptstores - Updated May 2026

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