Good location with plenty of stock. Even during the week. The line is short during the weekdays,…read morebut realize as the weekends or towards the end of the week expect long line. Let's have as quick and check out was nice and fast. Ross at Ross

I like coming to Ross and browse. Reasonable prices and stylish items. Sometimes it is a hit and…read moremiss when you find a clearance deal. You do need to find time to look around racks. There can be a line to checkout at times, but overall ok.

While walking around the Vineyard Shopping Center in Concord, we came across a nice department…read morestore called McCaulou's. It is a really nice department store that sells Men's, Women's, Junior's, and Children's clothing, cosmetics, shoes, toys, books and gifts. They also had a sale going on for clothing. The staff greeted us when we walked in. The inside was one huge space that was decide into different departments. I was immediately drawn to the beautiful displays of stationary and gifts right when we walked into the store. This store reminded of me of a store called Gottschalks department store that used to exist in Fresno California. They closed in the early 2000's. I loved that store and this place brought back many good memories of shopping there. Everything was so orderly and displayed so beautifully. The staff were exceptionally personable and friendly. I loved it here! They had a really nice men's department and shoe department. I didn't have a chance to thoroughly look at the women's section. I'll have to do that, the next time I come. I loved the kitchen items they had on display for entertaining. I ended up finding some really cute kitchen towels with kitty's all over them. I also found a nice baseball style hat with a lovely floral design on it, in the stationary section. They had lots of great gift ideas and unique items. I would definitely come here again in the future. I saw online that they have more locations in the North and East Bay, as well as Stockton. I hope to check out some of the other locations when I'm visiting those cities.

How much does a tissue paper cost?…read more Today I took my 83 year old mother out shopping to buy a baby shower stuffed animal. Her total purchase was $31. (2 stuffed animals purchased separately) I also purchased 3 baby books totaling $31. My mother asked for one of the stuffed animals to be wrapped in tissue paper to stay clean, and the woman who assisted her was very friendly and very accommodating to her disabled condition. However, the manager, D.Green, who checked us out at the register was reluctant to give us one more piece of tissue paper for the second stuffed animal when my mother asked for it - because it did not make the $20 minimum purchase gift wrap requirement. My mother did not ask for it to be gift wrapped. She asked for a piece of tissue paper, just so the fuzzy animal stayed clean. When the manager told my mother the purchase did not qualify for a piece of tissue paper, I spoke up and said I just bought $31 of books, does that qualify? She replied, 'no, that's on a different receipt' We left without the piece of tissue paper. I called the Store, and coincidently the Manager is who checked us out. I spoke to her because my mother was very upset and is a local resident. I do not live in the area. The manager stated she was following the policy. McCaulou's on Clayton Road just lost a local customer over a 5 cent piece of tissue paper! As a Manager myself I would never argue with a customer over a piece of tissue paper. The woman who wrapped the first gift was great, the Manager, however, needs customer service training as we were not rude or inconsiderate at any time towards her or any staff members.

i came with my sister to pick her xmas fit, and it was a success. i had never been in here,…read morealthough i regularly go to this mall, but it was a great first for me. there are fitting rooms accessible, and staff on the floor for assistance

the store manager at the Concord Windsor is rude and has a terrible attitude. I've been to other…read moreWindsor locations and never had an issue, so clearly the problem is her. How do you expect customers to come back when your manager has that kind of attitude? I'd rather take my money to a different Windsor location than deal with that again. That kind of behavior is exactly how you lose customers and sales, and unfortunately that falls on her. If you're a manager, customer service and professionalism should be the bare minimum. Talking to people with attitude and disrespect is unacceptable. If you're miserable in your job, don't take it out on customers. The other employees were kind and helpful, but the manager seriously needs customer service retraining.

I really like this store. This particular store feels bigger than some of the other ones nearby,…read morehas a larger selection, is often organized and parking hasn't been bad. I love coming in to see what I may find today. You just never know when you may find some incredible bargain. But the customer service is unfortunately lacking. The individuals at the register are often rude and lack the basics of customer service. They also got rid of their scanning systems, which makes it less convenient and harder, as you have to wait in line at the changing room to get pricing.

Very disappointed with my experience at Nordstrom Rack…read more I purchased a shirt for my daughter just two days ago, and when she tried it on at home, it didn't fit and was also extremely see-through. I went back to the store hoping to either return it or at least exchange it for something that would work. The cashier was actually very nice and tried to be helpful. She asked her manager about the return, but unfortunately, the manager was very blunt and came across as rude when explaining that because it was Labor Day weekend, they were not accepting returns for red tags. I understand that stores have policies, but not allowing a return or even an exchange on an item purchased just two days earlier because of a holiday-weekend policy doesn't make much sense to me. I would have appreciated a little more understanding and better customer service from management. I have always associated the Nordstrom name with good customer service, so this experience was especially disappointing. Unfortunately, I won't be returning to this Nordstrom Rack.

I bought a pair of boots for my daughter for Christmas at the end of November. Anyways Christmas…read morecomes and my daughter boots are too big . I went back for a even exchange and the ass hole WOULDNT change them . Talking about you only have ten days to do a return . He wouldn't understand it was a gift and I only wanted a even exchange for a smaller size ! I lost my money and I will never go there again HORRIBLE CUSTOMER SERVICE ! I'm telling you don't waste your time there and if u do make sure it fits ! Fuck that store with its policies!

I absolutely LOVE this place... I just went in one day to check it out because i happen to see it…read moreevery time i went to pay my phone bill or to the sallys next door and now im hooked its my favorite place to go get clothes i go almost every week they always have new stuff and carry the best style of clothing etc... So happy i found this place, the owners and women that work there are super friendly and helpful also. You cant go wrong with this place!

I had my lehenga altered here, and they did such a beautiful job! The fit was perfect, and they…read morepaid close attention to every detail. The staff was kind and professional. I'll definitely be coming back for future tailoring

From the owner: Our store specializes in authentic Afghan, Indian, Arabic, and Pakistani clothing, offering a…read moreunique shopping experience you won’t find anywhere else in town. As the only store of its kind in the area, we take pride in providing access to traditional and modern styles without the need for long-distance travel.

The finest boutique in Lafayette for mature, active and accomplished women! Shari and Cheri ),…read moreyour handpicked sales associates), I highly endorse as your advocates in clothing selections! They are caring and honest, funny and compassionate. Harper Greer has found these two gems! It is my "go to" place for whatever fashion or style needs I have. Sometimes I actually need nothing except their smiling and welcome faces. Yet, I end up carrying the black and white Harper Greer bags out with me. Harper Greer, you bring it on! All day, every day! A feel good environment with flair and personality. Thank you for representing the best in Lafayette!

My favorite clothing store! I love how curated the selection is. I especially love seeing the…read moredynamic duo of Shari and Cheri - they are great at making recommendations. They have suggested some of my favorite items. It's always a treat to come in. And I always get compliments on the items I get from there.

Beautiful shop with wonderful customer service - extremely helpful when I needed a favor.read more

A very stylish friend of mine asked me to take her here on a Mother's Day shopping excursion, which…read moreI was all too happy to do. The name and location gave me pause but the items inside were amazing - including my new favorite vintage sweatshirt from Raquel Allegra that I plucked from the sale rack. Liz was very fun to shop with and made us feel at home. I will be back.

What a great store it's got a designer feel when you walk in. I just was there for the first time…read moreand was greeted by Paula and Debra, the GM and the manager they were fantastic and extremely helpful very informative and professional. This store as with all the other banana stores focuses on quality and they have a great variety not to mention the prices are all incredibly good for the quality That you're getting. Have everything from casual to formal one stop shop for men and women.

If factory wasn't on the sign you'd never know otherwise. Had a very pleasant experience here…read more Great products at great prices. The manager Deborah is so friendly and helpful.

I brought in 6 pair of shorts WITH tags fully attached and asked if I could get store credit. Yes,…read moreI bought last year and pulled out my summer clothes... the shorts no longer fitted me. The manager showed me a size 10 pair of shorts (mine were all size 8) in white and said I can exchange for this item. I asked him, if you still carry the product and don't have any other colors, why can't I just get store credit... you still sell the product.! His answer was, this is what I have... and I told him what am I going to do with the other 5 pairs...? I took my shorts and left. More valuable in a tax write off than shopping here! Seriously, if the product is still in your store, why could I not just store credit? Terrible service! Will not return!

I visited today and was completely ignored. A white family entered and they were greeted. It was…read moreinsulting so I returned the merchandise I had in hand to the rack and walked out. Completely different service and product quality compared to the Banana Republic store down the way.