Great sandwiches and friendly employees. Every time I visit the Houston area, I make sure to stop in at Jason's Deli

Went to Jason's Deli today (Houston #028 / 11120 Northwest Fwy) and purchased a nutty chicken salad and a smokey jack chicken panini. The salad was fine but the panini...it had gross black grill crud on the bread and the sandwich smelled burned. I remove 2 smaller pieces of the black crud and tried to eat 1/2 of the sandwich, but that's when I noticed the smell. Went back to the table and noticed the much larger piece of crud on the other half of the sandwich. I had to call them. The manager was apologetic and is processing a refund, but told me that the grills are cleaned daily. A grill needs to be cleaned throughout the day to avoid this type of issue. I also noticed quite a bit of debris on the floor behind the counter. What further got my attention was seeing one of the workers walk down the counter way and just grabbed a big handful of lettuce and walked all the way back to her work area carrying it...not a good look from a customer's perspective. I've never had an issue at this location before and I hope they get it together soon. The service was good even though we waited longer than usual for our order. read more

See all

Service is great and friendly workers. Good food from sandwiches, soups, salads etc Great to take friends and family if you ant a variety. I will be back to this location. read more

Sometimes you just revert to something that takes you back to a simpler, comfortable place- Jason's Deli fills that spot for me. It's been years since I was in a Jason's Deli store but it's still a go to for me when I want a good sandwich and side soup or salad. Always reliable and consistent, I could easily find a spot for their Rueben sandwich, even if I remove half the sauerkraut every time. That's just my preference and something I've never tried to add to the online order. The portion size and ratio of meat to bread is massive. Sides are always good with a variety of soups and a recently discovered huge side salad option. There's your value play if you're looking. Give this near inner loop option a shot if you're in the area or looking for delivery. read more

Jason's Deli - Reuben The Great (Manager's Special) half sandwich with a side. Salad this time, which is huge. Mac & Cheese was excellent. - Delis Near Me - Houston, Texas

Excellent service - very friendly (but not overly so). I appreciate the smiles and the suggestions. Great first person to meet this time. Wait time was fine (I didn't feel like I was waiting forever). Though after getting my entree I wish they'd spent a bit more time making it good. Based on the posters as I walked in, the chicken caprese sandwich sounded good. Well, the chicken was ok. The sandwich was dripping wet (not juice). I am guessing the chicken was frozen and had to be microwaved? The one slice of Roma tomato was hardly worth the advertising that it had it. (Only one half of the sandwich had a slice.) There was plenty of spinach and mozzarella, but the chicken and the sandwich had a lot of black pepper which was odd. I was asked what chips I wanted and it's hard to understand how plain chips can be so messed up, but they tasted like a blend between lightly barbecued to seasoned with pepper. Just odd. I miss the days when Jason's was one of the outstanding sandwich shops, where they were tasty, fresh, made with care, etc. But it just seems like the motto now is "meh, it is what it is." And what it is seems to be becoming more and more disappointing. read more

Definitely my favorite Jason's deli! It's always a pleasure to walk in to an establishment and see the Manager, Mr Jack working just as hard as his employees! And alongside them makes it even better. When you walk in the cashier always greets you with a smile! We tried the new Truffle pasta with chicken and it's absolutely delicious! Better consistency than the Alfredo Pasta, the mushrooms & spinach make such a great difference. The Pollo Mexicano is delicious! Can't go wrong with Jason's a very delightful place for lunch! Will definitely return! read more

Lady who speaks spanish and cleans the table was super rude...wow. She was loud and did not look at me in the eye, just yelled at me because I added extra muffins into my salad... read more

I have been a customer of Jason's Deli for years. Enjoy their soups and salads. Especially enjoy their muffuletta sandwiches!

They poisoned me, yesterday afternoon around 3pm. I had a roasted Turkey breast on white bread with mayo, with lettuce and tomato also had water with a squeeze of lemon. I don't know what got me sick, I managed to drive my car across the street near the Starbucks location and I sat in the heat in my car for the next 3 hours, unable to function because of the pain, inflammation of my joints, the horrible headache and nausea I was feeling. It is now after 9:30, my stomach is still upset, I was finally able to get out of bed and use the restroom, not a pleasant experience, I wander who else got sick at this location. read more

This salad was great! Delivery from restaurant and can't wait to order more! Never visited actual location in person but definitely would! read more

See all

I got extremely sick from eating a roast beef sandwich there, unfortunately second time from this location. The last time was a few years ago, It took me a few years to trust and go back. I do not recommend this location until their habits of checking their quality of food they are serving. read more

Cashier seemed uninterested, and uncomfortable that manager was hovering behind her while we he took my husband and I's order. Food was decent, yet expensive for a sandwich place that's not as popular as Panera. Good area, lots of windows, good atmosphere. Just wish customer service was better handled. read more

Jason's Deli - Chipotle Chicken & Avocado Panini Regular - Delis Near Me - Houston, Texas

See all

I ordered a club royale I asked the gentleman to please remove the tomato from my order because I'm allergic to the tomato, live in Katy Tx. I'm not in this area much but I love Jasons deli The gentleman at the drive-through window was very rude!!!! I say hello to him ask I was handing my card, he did not say anything then when he finally brought my order I asked her a few extra napkins and he gave me an awful look so instead of getting mad I just drove off. So I called to see if I could get another sandwich made and the manager was awful as well.... Please do not eat here!!!!! Could you refund me my money! Plus, I don't think y'all really want to do the right thing you should've gave me my money back on my card and you didn't even leave your name as a business owner. Thank you very much. read more

Jason's Deli - My order!!!!! - Delis Near Me - Houston, Texas

Lady at the window was very nice. Loved my experience thanks for everything I will come back and I didn't have to wait long

ordered a bowl of chili to go. it was very small. it was good, but it was very small. Much smaller if I had eaten the bowl in the restaurant

First time getting this location and i'm disappointed... I found a bug in my fruit which tells me they don't wash their produce or fruit off Do not recommend this location!!! read more

Jason's Deli - Bug on my grape - Delis Near Me - Houston, Texas

This Jason's Deli is in a nice part of town, nothing too crazy. The service was...sub par. We weren't greeted or felt welcome but what can we say, it's a chain. I ordered the Cuban Po Boy with a side of BBQ chips which were surprisingly good. The sandwich wasn't bad either, not my favorite that I've had but still pretty good. Fiancée had a cup of chili which always hits. A good tip is to dip the BBQ chips in the chili. WOW! read more

Always fresh and consistent . Staff very helpful and knowledgeable. Great free ice cream too. read more

Terrible customer service. It's sad because the food is great but I asked to speak to the manager and I was given the kitchen manager instead and both the under paid cashier and the kitchen mama owed just read more

This location catered lunch for my father's funeral. They were very helpful with planning the food and everything was delivered as promised and was very good. Would recommend them highly. read more

Great food , lots of options sandwiches, salads, pastas, and bowls, I am Definitely coming back read more

Ordered a Plain Jane Potato. There was so much cheese on the potato that I couldn't eat it. There was a couple of chives, a couple crumbles of bacon, a very small dab of sour cream and a ton of cheese. I had to move the cheese off the potato to eat a very dry and bland baked potato. I love Jason's Deli but this visit was very disappointing. If I was a first time customer, I would never go back. On the positive side the staff was very friendly. read more

Jason's Deli - a woman holding a tray of food - Delis Near Me - Houston, Texas

My first time coming to a Jason's deli didn't know nothing about this place I ordered m food it was good but the Service here was really bad there was a lady with very rude attitude. Next time if I want to be an a good ambiance I will go to a different location to get a good ranchero wrap thank you so much Jason deli. We need to get good staff on this Jason's deli. read more

Jason's is okay and always has been. Not top tier, but it's not priced that way either. My additional star is for Ben at drive-thru. Always gets the order right, always pleasant for many years. read more

The people were friendly at taking my order and giving me my salad bar. It's a pretty normal location as far as what it has and everything. But as I'm currently here writing my first review on yelp because I always get two gos at the salad bar. I got my first plate and went to turn in my plate to get a clean one for the second round. The lady told me it's only one time. I said really? I purchased the salad bar. Did that change? She said they did. And the manager here only allows 1 go at the salad bar. She still gave me a plate this time only but that's it she said. I won't be coming to this location again. That's crazy that they are making their own rules at this Jason's deli. read more

Love avocado toast so I couldn't resist their Texacado Toast. SHOULD HAVE PASSED! Only lightly toasted - barely misses "soggy", but more importantly, IT WAS BLAND. Guess I could have added lots of salt to improve flavor but just ate as served and will be careful ordering if I go back. read more

was excited to try this place... Lorena was not welcoming when ordering, horrible attitude & very impatient with no customers even in line. food was good atleast! read more

Completely disappointed. I ordered a ham sandwich. It's toasted which is not what I wanted or asked for. And it says nothing on the menu about being toasted. Who wants cold melted cheese? What is that black stuff melted into Provolone cheese? Looks disgusting. Complete waste of my time and money. And no lunch for me thanks a lot. read more

Jason's Deli - Delis Near Me - Houston, Texas

While the price is sometimes higher than I think it should be, I am willing to pay because of atmosphere, service, fresh food everyday, lots of selection including lighter fare, and self serve salad bar, soft serve, iced tea and fountain drinks. New location is easy to find, ample parking, drive-through is convenient, and to-go orders are available by phone and walk-in. I have enjoyed dates with my husband, business meetings, and church gatherings here. Jason's is local and a go-to in the Oak Forest area for me. read more

Like the new huge location. Used to go to them years ago in when they were in the smaller shopping center. They are now where the legendary Gigi's used to be at. Got the California club with chili and chips. They didn't ask me if I wanted fruit. Just put chips in the bag. Had Bday 5 off so I tried out the strawberry shortcake and it was okay. Nothing special. My sandwich and soup were really good though. For a quick bite this is a good spot. They are really fast and have drive thru service. Better than subway that's for sure. read more

Jason's Deli - Delis Near Me - Houston, Texas

I am a regular that comes here every day to eat . The cashier named Kimberly was very rude to me with a mean face and ugly attitude. She stated that I could not get ranch from the salad bar . Her attitude and facial expressions were not very unpleasant and I have never felt so belittled. She was very unprofessional and I will be calling corporate today . This will be my last time I will ever come here .., I have also noticed that in the past times , she has always given me the evil eye . I seriously feel that she disliked me cuz of my sexuality. This is considered a hate crime and I will file an official complaint read more

How do you rate a place like this? It's a good chain and more of a fast food character type of place. In order to meet my expectations here, I enjoy a simple ordering process, the right amount on the check and the right food being provided at table - the food quality is obviously a certain standard and either you like such a place or you don't. A side fun factor is watching people to load their plate at the salad buffet - it brings me back to my times at school when 3D architecture was introduced: The Pyramids, LoL! Free deserts included (ice cream). I always had the "Chicken Alfredo Pasta" - no complaints. read more

Jason's Deli - "Chicken Alfredo" - good! - Delis Near Me - Houston, Texas

Food = average Price = reasonable Aesthetic = none Quality = institutional food sans originality Recommend = sorry, no read more

So delicious.. We did a turkey and cheese and ham and cheese sandwich today and everything was perfect. Prices are so reasonable and they have the best soft serve ice cream at the end of the meal... they will bring to you. I felt very safe there ... ithere are lots of space between all the tables so this is a great go to place during this strange occurrence. read more

Great place for lunch! I tried the new Irish Potato Soup. I liked it very much and will eat it again. My other favorite, the Chicken Caesar Salad, will have to wait till I get tired of the new creamy goodness with cheese, bacon, and chucks of potato. This location is busy during lunch, so you'll likely be sitting next to strangers because they have so many booth/table combinations. We chose to sit outside and enjoy the weather, but beware of the summer sun and flies, that's the down side. The new girl who took my order was very friendly and even asked for patience. Absolutely! Thank you for pointing out that everyone doesn't start out knowing all the buttons on those fancy registers. I'm happy to be patient when you put on a smile. read more

Jason's Deli - Irish Potato Soup - Delis Near Me - Houston, Texas

Jason's used to be really good with their food and service. Seems to be slipping a bit. Why call in an order to arrive and it's not ready? My favorite here is the salad bar, the chicken salad and of course the ice cream. read more

See all

I am a regular customer. There is always an issues with my orders. Salads portions too small, salad buffet order not completed as directed online. Once, I was comforted employee in front of everyone because she did not believe I paid for the salad bar. She never apologize after I showed my receipt. I received a reimbursement for one salad but today, I am at the point of feeling it's not even worth complaining anymore. Today's salad order was a simple prepared chef salad and soups. Again...salad was lettuce, meat and one tomato. Common error for an $$$ salad! How hard do you have to try; to f*ck up a salad. ‍ I am done with this location. read more

The name is deception! This place kept coming up on my yelp list when looking for healthy places to eat and I kept not paying attention, going purely by its name and I would never do that again. I vouch to listen to yelp. My team at work decided to order lunch from here last week and this is my new favorite. I got the nutty salad no meat and this is hands down one of the best salads I've ever had. The perfect cheese, grapes, apples, cranberries, nuts and all things fresh and delicious. The balsamic dressing was just perfect for it as well. I also ordered a cup of vegetable soup (mostly as a back up in case I did not like the salad. Yes! I was still skeptical about ordering salad from a deli). The soup was good, but my love for the nutty salad overpowered everything else. Can't wait to go back to Houston next week again and get this salad again! read more

Jason's Deli constantly raises their prices if you get your food delivered, not a fan.

Bring back the salad bar. Food was really good. Service was average. Smile a bit more and make your customers feel welcomed to be there.