Very good chicken! Grilled to perfection, juicy, and sides were pretty good too! I've had this before but never this location n I would definitely come back ! read more

First time eating at pollo loco for lunch and it didn't disappoint. The burrito was delicious and so flavorful. My favorite salsa was the green one . Restaurant was very clean and the staff was very nice. I'm definitely going back again to try other menu items. read more

El Pollo Loco - Chipotle Guacamole Chicken Burrito - Fast Food Near Me - Houston, Texas

we ate here on Saturday afternoon and it was delicious. The salsas were a little off today but the chicken was great. avacado salsa: strong onion flavor red salsa : strong onion flavor dark red salsa: bitter flavor mac and cheese is very runny Beans: strong onion flavor tortillas corn and flour are individually wrapped, that's different But overall i'd order it again, just be prepared to have a STRONG onion flavor on everything. read more

Good food but disappointed. 1 person was actually working while the rest sat around. She was doing her absolute best but the quesadilla I got had barely anything in it. Photo attached read more

El Pollo Loco - Quesadilla...no filling - Fast Food Near Me - Houston, Texas

in a word, gross. tasted like it was made last week and frozen. its was cold, dry, and wasn't even cut right. skin was rubbery and flavorless. it wasn't the absolute worst i've ever had, i didn't get sick from eating here or anything like that, but i will never eat here again. read more

Good Food good customer service highly recommend to anyone in the area...................................

a alguien le a pasado que despues de comprar en este pollo campero en esta direccion 5616 Bellaire Blvd, Houston, TX 77081, le empiecen a salir cargos frudelentos en sus tarjetas de debito, a mi me paso despues de comprar ahi me cargarona mi tarjeta $600. Has anyone else had this happen: after buying from this Pollo Campero at 5616 Bellaire Blvd, Houston, TX 77081, fraudulent charges started appearing on their debit cards? It happened to me after shopping there. read more

This is the worst experience I have ever had at an El Pollo Loco location. What is not pictured are the ingredients (chicken and vegetables- Pico and lettuce) that are far past freshness. These are essential to making the classic tostada salad I have ordered on numerous occasions over the years at this specific location and even this year. It seems as though the Health permit expires next month and it is extremely evident in the way the restaurant is maintained. It was also interesting the employees took zero accountability for serving poor quality food from a poorly maintained food surface to another "customer" that walked in after I. And to be clear, I've had multiple pleasurable dining experiences prior to this evening, September 15, 2023. read more

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The food was very good. Chicken was properly cooked and well spiced. However, there were no limes or lemons on the condiment bar. Also there was an employee's vehicle parked in the handicap spot without a handicap placard or plate. read more

Seen this chain around Texas. Finally been a few times since it's near my place. I was expecting something like Los pollos hermanos from Breaking Bad but sadly nowhere near that. That said, I can settle for LoCo despite my expectations. The tacos al carbon are the best value to me. Chicken is flavorful and you have the salsa provided should the chicken be too dry although that's rare. The chicken meals itself aren't bad. Only had dark meat here (drumsticks and thighs) since there's a shortage of white meat every time I'm here. I guess the breasts are in high demand which is a shame since I'm a breast guy. Chicken has good flavor although they aren't as big as other places. Maybe some HGH injections are needed for those birds. My sides of broccoli and Mac and cheese are nothing to be desired; but sides are sides so why reject them? Drive thru moves quick most of the time so it suits that concept of "fast" food. read more

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This is the craziest chicken I know, to be honest. I've never really made El Pollo Loco my regular chicken stop, as others say that they have, and perhaps I should, because my experiences here recently have not been too bad, in fact it's been pretty damn great, once at this location and several times at the one on Silber. That's why I give them three stars despite being a massive chain, and then with one added star for being super good value and healthy but tasty chicken with great green sauce, perfect for lifting day. They're not dirt cheap but they have better products than a lot of other chicken shops. read more

El Pollo Loco - Crazy chick - Fast Food Near Me - Houston, Texas

No ice in the ice machine also, does wear water down I had to use a spoon to cut my chicken. They didn't have a knife. And the chicken tried to kill me. I started chopping on the chicken. Overall 10, out of 10 experience. read more

El Pollo Loco - Good food Street Corn Double Shrimp Fit Bowl - Fast Food Near Me - Houston, Texas

First time coming here and had high hopes from the pictures but left very disappointed. I ordered a 3 piece leg and thigh. Chicken had no flavor and on top of that, there was barely any chicken on the bones. Also, the employees that were cooking the chicken looked like they had just got hired. Not sure if it's because the chicken wasn't made right or if the pictures online are just misleading but would not come here again. read more

So here I am writing a review about a chicken chain, despite being a plant-based person. But hey, I am here for the "vegan bandwagon" trend . . . I mean it's about dang time! So I can only personally remark on the Vegan Chickenless Burrito, which is pretty all right but admittedly not amazing. The plant-based "chicken" isn't a very convincing chicken substitute - it's chewy, but perhaps too chewy? I don't think it has a particularly discernible flavor, but the texture is a nice touch. What "makes" the burrito is the rest of the component - always a very generous dollop of avocado and heap of black beans. On a scale from one to ten, I would give it a six. I imagine the regular vegetarian version with the dairy based ingredients is probably tastier, but I wouldn't know. I can't say I would go out of my way and order a Chickenless Burrito if I wasn't also ordering other menu items for someone else, but I'm really happy that there's an option for plant-based people like me. A couple of my friends and my husband have informed me that the actual chicken is really delicious, so I suppose I should believe them. My husband now often opts for El Pollo Loco over Raising Cane's - one of his favorite chicken spots. So I guess that's saying something. The reason for the three stars is because this location has goofed up our orders twice now - in that they've forgotten items we've ordered and paid for. It's not a big deal in the grand scheme of things and we are perhaps partially to blame for not checking our orders after receiving them through the drive thru. So just be sure to check your orders before you drive off. read more

I mean its El Apollo Logo, you gotta love their chicken but seriously these small pieces wouldn't fill up my kid! Why the mini pieces of chicken? Not fabulous....chicken was little over cooked but still good taste. The broccoli looked & tasted a bit old. Just a huge wakeup....have to move to a different chicken chain. Not cool. read more

El Pollo Loco - Receipt - Fast Food Near Me - Houston, Texas

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Has such delicious chicken items. Service is always great and at reasonable prices. Very helpful employees also.

Decided to get the Birria Quesadilla and while the quesadilla was okay, the consommé was literally water! Seriously! No flavor, no thickness, nothing. I can't believe they even served that to me. looks nothing like advertised. read more

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I am a African male, and I definitely beileve there is racism here at this location in the heights. I eat at different locations everyday, and never been treated so un welcome and disrespect before in my life. When I came in by the look on Victor's face I didn't feel welcome here. I asked Victor for a coupon book, he got one and didn't want to hand it to me, then I gave him my order and he needed the coupon book back ( which I handed it to him), but again he places it back on the counter for me to grab. They served me my food for here, just to turn around and tell me the Lobby is closed, and I have to leave in 3 minutes. I asked to speak with the manager, I beileve her name was Felicia. When she came, she was already angry from the get go, before anybody said a word. I asked her a simple question why would they serve me my food for here, then tell me I'll have to leave in 5 minutes. She said angrily, ' I served you before and you told you we close at 10.' I tell her I will leave, I respect the policies, then i asked again polietly 'why would they serve me my food, then tell me I have to leave in 5 minutes. ' She raised her voice and said 'I don't know what they did, that's them up there, and I'm not going to argue with you.' I asked her to bring me a to go box, and she said I can come and get it. I told her my complaint about victor ( since she is the manager ), she didnt care to hear it, and started raising her voice more, as another employee was trying to calm her down. This behavior was just out of line,and. Completely disrespectful, a customer should never have to experience this. But again, i think racism had a part, I can tell when i walked in, and how they treated me. To whom it may concern this happened right closing on Nov 7 read more

Love Pollo Loco burritos. However, on a chilly day I had my taste buds set on some good chicken tortilla soup. Though not bad, not great. I should have taken my $8.22, gone to Kroger's (just as close), buy a chicken, made my own and had more. And, for a LARGE, it was offensively small. My own homemade is much better! read more

I had a good experience here my food was fresh and the staff was warm and friendly inviting. I would recommend coming here they seem to really try to be bringing up the store more happy faces and food quantity has came ALONG way read more

Muy mal servicio Muy poca higiene es muy sucio el lugar y la comida Se tardan mucho tiempo al entregar la orden! read more

The chicken was anorexic and breast was only 1 1/2"" x 1 1/2". The wing are plain skin ! It wasn't even enough to equal an appetizer. This meal was a $22 meal. read more

El Pollo Loco - This is a 1/2 chicken the pieces are 1 1/2 inches ! Plain Rip-off!! Do not eat here!! - Fast Food Near Me - Houston, Texas

9/21/21 Sign on the door states drive thru only. Hard pass. Y'all screw up orders frequently enough that it's not worth the risk of going through the drive thru and get the wrong order. I'll change my mind when you open the dining room back up. read more

If I can give this place no stars I would!! I had made an online order and ended up canceling my order due to an emergency, the girl who I spoke with stated she cannot cancel my order because it was online that I would have to call my bank and take it up with them. My bank rejected my claim because I needed proof from this facility indicating that I did not pick up my food, I called pollo loco and the lady who answered was rude I sent her my receipt she asked me "so do you want the food or your money back"? I said my money please she said she was going to call me back and never heard from her again. All I want is my money I don't care about the food. read more

I used to love this place and have been a frequent customer since it opened. Prices are very reasonable and food tastes fresh. Their biggest issue is constantly being out of chicken. Yes as in Pollo, the main main ingredient. I've left several times and gone to El Rey instead. EPL is closer and more affordable, but often out of posted menu items. The portion size of the chicken breast is very small so either order extra or plan to eat light if you get the 2 piece breast and wing meal. Overall the quality is very good and I hope they improve their inventory process. read more

El Pollo Loco - Breast and wing meal - Fast Food Near Me - Houston, Texas

We bought an 8-piece leg and thigh dinner last Wednesday night. We had not been for a while because the last time we went the chicken was overcooked and dry. We'll it was the same this time. The chicken was very dry overcooked and tasteless. It is really hard to mess up a thigh. You have to really work at it. We will probably not be back anytime soon. Kroger has whole broiled chicken for $8.99 or 8 piece fried chicken for $8.99. Too bad we didn't think about it. read more

This El Pollo Loco went from ground zero to fully functional only in a few short months. The whole construction process was so quick, it was insane! Crazy, I tell you! Crazy, I say!! I'd seen plenty of El Pollo Loco years ago when I was visiting Cali but had never wanted to try it, but now since there's a location that's nearby, why not try it? Looking at the menu, I was a little overwhelmed by the different choices that I was presented with. But I quickly decided to try the three piece meal (it was only $1 more than the two piece - no brainer, right?). Of course, being the breast man that I am, I opted for the two breasts with one wing. I also decided to try the mac n cheese along with some corn. I paid, I was given a cup and a little buzzer, and I waited. After a short couple of minutes, the buzzer buzzed and my meal was ready. Since I'm trying to be on the healthy binge (shut up! Mac 'n cheese is healthy, okay!!), I poured me some water instead of the many soda selections (coke product) or even some horchata. Now, let's see what's the madness is about. The chicken flavor isn't too bad. I thought it could use a little extra seasoning. But since I was given two corn tortillas, I tried shredding some chicken meat, mixing some mac n' cheese and corn in it, wrap 'em up, and bite them. Not too shabby at all. But maybe next time I should ask for rice instead of mac n cheese because the mnc was just average. The corn, however, was flavorful and good. Try it. All in all, I spent close to $10 for my meal, which wasn't too bad, The price is pretty comparable to Dodo's chicken that's close to where I live. However, at El Pollo Loco, you're given two sides and two tortillas of your choice. At Dodo's, you only get one side, no tortilla, but you get an extra wing if you order the half chicken white meat combo. Will I be back? Maybe considering that I get the majority of my protein intake in one sitting. I need them protein for some major gainz, you know? I can't be a fit fatass if I'm not doing anything to stay fit but doing everything to be be a fatass. read more

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Saw a friend post about this restaurant nonchalantly on Facebook and thought it'd be a good dinner option. I got the Double Chicken Avocado Salad from the under 500 menu. A breakdown of the salad ingredients: -Fresh avocado was the best part imho -Chicken was mostly good- a few charred ends and spongy pieces. -Iceberg lettuce is the base of this salad which we all know has no nutritional value except it is roughage :) -Lots of cabbage pieces throughout -Corn was a nice touch, wish there was more (again no nutritional value) -Sour cream- I would ask for more next time ! Option to get green or red salsa with your meal. I put green on my salad. My opinion: a bit high-priced, nice to have the option, I do prefer Taco Bell cuz I can get a bean burrito (beans+tortilla) for 330 cals and only $1.19. My meal at El Pollo Loco was $8. read more

El Pollo Loco - Drive thru view - Fast Food Near Me - Houston, Texas

Yummy spot to eat at when you aren't looking for much to eat. The burritos are pretty big, but not all of them are 12" which they weren't, the inconsistency was annoying. Ordered two burritos and asked first to see what size of them since the picture seemed to assume they were small, but only the Ranchero was 12", although the Chicken Avocado was only 8". My burrito was bigger and longer than my boyfriend's which he was a little disappointed, but the chicken avocado one was a lot more flavorful than ranchero which tasted like it only contained rice and beans. I preferred the chicken avocado, except dang, it was so messy to eat. The already added sauce was seeping out of the roll as I was biting into it which soiled my jeans and my boyfriend's shirt. I'm surely glad we didn't go out to the movies with all that mess on ourselves. We definitely needed bibs while munching on the burritos. Overall, the price was right for what you get. However, the water cup is itty-bitty baby small...; can't complain as it was free. The drive-thru personnel didn't give us a problem either. The parking was spacious. read more

El Pollo Loco - Picture perfect of El Pollo Loco at night. - Fast Food Near Me - Houston, Texas

This location used to be good but the last few times I've been here service has been lacking. Sometimes they don't have rotisserie chicken and when they do have it, it's often dry. Today I ordered the chicken nachos combo and 3pc chicken meal. The food was ok but I didn't receive tortillas and extra chips for my nachos combo. Turns out I didn't need the extra chips for the nachos bc the chips were basically dry with hardly any nacho cheese. Not a big deal but annoying. Also the woman taking my order sounding like she had just woken up from a nap and I had to repeat my order bc she wasn't paying attention. I used to like this place but there's better options close by, so I'll probably skip it next time. read more

I have been to the El Pollo Loco in the Oak Forest/Garden Oaks area (3102 Ella Blvd) a couple of times. I would say that this El Pollo Loco location is comparable to the others I have been to. The main drawback to this location is the Ella Blvd traffic leading towards 610. read more

El Pollo Loco - El Pollo Loco (3102 Ella Blvd) in Oak Forest/Garden Oaks - Fast Food Near Me - Houston, Texas

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The service there was horrible. Didn't get his name but I will see to it that he gets fired for the way he treats people. Disgusting. Stop getting your food here. read more

Good service, el mejor pollo asado que puedas encontrar! los paquetes familiares son excelentes! Tortillas de maía recomendadas!

Awesome visit. First time getting food from this location. I ordered the chicken bowl and ordered it through the app. It was ready right when I walked in. The staff was very friendly. The salsa bar was fresh and clean. The location was a very nice for a quick service location. The food was fresh and hot. I was very impressed with the quality and service! read more

El Pollo Loco - Fast Food Near Me - Houston, Texas

3.5* Ordered online for pickup, and it was ready when I arrived! I only came bc I had a $5 off birthday reward. Baja shrimp taco $2.99 (4/5)- came w/ 5 shrimp, tad spicy, lightly battered and crispy, even the corn tortilla was grilled nicely! Original pollo bowl $4.89 (3/5)- pretty filling (beans and rice!) but not too flavorful. It was fine. read more

It took a while for someone to get my attention at the cash register. The girl taking orders at the drive-through came and took my order. She was nice and gave me a cup for a free drink due to my waiting. I saw horchata which I was tempted to try but the triple-digit heat in Houston called for iced tea. They have sweet and unsweeted and you can get lemons for it at the salsa bar. The salsa bar has an assortment of salsas (mild to hot), onions and cilantro too. My taco al carbon was tasty with corn tortillas that tasted homemade. And I was impressed with the cole slaw. It wasn't swimming in dressing. I gave three stars because a lady in the kitchen and mixing a pot of food, was eating while she cooked. I told one of the employees and she asked who. But I didn't want to cause a stir. The offending employee was now close to us where the cash registers are. She also serves food. It really bothers me when people are chewing and cooking. It looked like a pot of beans. This incident won't stop me from visiting El Pollo Loco locations though. They serve healthy fare with decent food. read more

El Pollo Loco - Taco al carbon - Fast Food Near Me - Houston, Texas

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Very delicious and cheap food. I ordered the meal for two which comes with chicken, 2 sides, 2 salads, flour or corn tortillas, and two churros, but they forgot to give me the tortillas. My order was not complete. read more

Great service really enjoy the new Staff I didn't plan on coming back here but decided to try it one more time and was surprised it was all new people and amazing food quality the service was friendly and fast fresh food read more

Its a Mexican fastfood restaurant chain that crossed over from Mexico! Tastes the same! The have the same salsas and same grilled chicken, Well almost the same. They don't use wood buring grills here, so the taste is a little different but still very good. Side items include creamy macncheese, tasty charro beans, black beans, refried beans, rice, closlaw, corn and mashed patatos. They have real good salads with awesome cilantro ranch dressing, chicken street tacos that will surprise you. From 2 piece combos to huge 12 pc family packs with sides for under $26 Lunch time is the best time to eat here all the chicken is freshly grilled. Don't recommend eating here after 8pm They stop grilling chicken 1 hour before closing so you might get regrilled chicken which by then its real dry and has no taste. Other than that, decent sevice, great pricing for great mexican fast food. Enjoy read more

Went here for dinner got a chicken family meal I love to come when the older Gentleman is there cooking he's a beast on that grill let me tell ya I noticed a few new faces supper nice and friendly glad to see there bring in brighter faces read more