The young lady working the front cash register around noon on Thursday needs some serious customer service training. Worse attitude I've encountered in a while. read more

Got a fresh squeezed orange juice is what I usually always order. I wanted to use the restroom on the way to Sierra at Tahoe. Unfortunately, they said someone stole the key so they couldn't let me use it and to go to Peet's Coffee to use theirs. Service was normal. read more

Jamba - Smoothie Specials - Juice Bars & Smoothies Near Me - Pleasant Hill, California

Always friendly staff an upbeat manager who never forgets the customers even if you don't go to often I love the breakfast on go bowls the peanut butter one is my favorite or I love the cinnamon crumble oatmeal with banana. An there smoothie are great as well read more

I come here everyday for a year and they always make it right and are very cheerful. They have the 10% tumbler discount so it really makes a difference when you stop by regularly or even if you use it twice it already pays for itself since when you buy one your new tumbler comes with a free smoothie. read more

The employees here are always so Rude. Not welcoming. Like last week I went in there to order. A drink and one of the employees as the person before me he wanted to upgrade it to a large for $.50 when you purchase a medium and they never asked me that And they always have such an attitude I love Jamba Juice but if you're gonna have such an attitude maybe I'll go to another Jamba Juice and take my business there read more

Zohra is the best!!! Always friendly fast and efficient. I have been coming to this store since I moved here half a year ago and it is always clean and she always gets my order right. She even had me sign up for the rewards points which no one has ever told me about since I've been coming to jamba for the past ten years read more

Extremely rude customer service. Fire the blonde cashier. Asked for a white gummy and received a green based drink in exchange. Often times I've came in here and workers are very rude not to mention the dirty ness of the tables. Geez. Petition to get everyone fired here. read more

The teller was super friendly and patient with me. She helped me pick out a snacks to use up the rest of my gift card balance. I love the plant based pomegranate paradise I got and energy boost and a blue spiraling boost. I always feel healthy when I stop in a Jamba. So refreshing in this heat. They need to clean the floors better or replace them with a nicer floor and have more chairs but whatever's read more

Three star average about sums it up. Wait was a little long but understandable given that everyone orders through their phone. It was relatively clean inside. The guy doing dishes was not allowing for the pitchers to soak more than the split second it took him to dunk and un-dunk. My drink came out about an inch short and when I asked the guy to add to it he just threw it back in the pitcher. No verbal communication. My assumption is that they are understaffed or the employees aren't treated fairly or at least explicitly appreciated by management. Something was clearly off in the morale at this store. read more

Been here 2x now, same servers and they are all nice and pleasant. I come here after our Target trip since it's across the road from each other. First time using app to place an order and it was a breeze. I will come here again if I'm in the area. read more

Like any other Jamba Juice, except for being swarmed in the 3-5 PM time period with Abercrombie-clad high schoolers from College Park High and who knows where else. And so, three facts from yours truly: 1) Blackboard chalk is generally made from the mineral gypsum (calcium sulfate), often supplied in sticks of compressed powder about 10 cm long. 2) As a teacher, I probably ingest the equivalent of 3-4 sticks of blackboard chalk a year. Delicious. 3) Chemistry is the only class back in high school in which I got a C. I so did not know #1 off the top of my head. I googled that shit, duh. ---------- And so, an open letter to ALL Jamba Juice stores in the Greater Bay Area: Recently, you introduced a new Calcium boost. As a calcium fiend who drinks a gallon of milk a week and takes daily calcium supplements, I ordered it. It made my Matcha Green Tea smoothie, generally the most amazing thing on the planet, into liquid chalk. You know that feeling your teeth get when someone scrapes their nails on the blackboard? Yeah, kind of like that. So I did some research and found the ingredients to the Calcium Boost- Ingredients: Calcium Lactate Gluconate, Dicalcium Phosphate, Magnesium Oxide, Cholecalciferol (Vitamin D3). Uh huh. Riiiight. Again, I know almost nothing about chemistry (see #3), but calcium suffixes aside, that's the same crap that goes in my blackboard chalk. Gross. I consume enough on my own, thank you. read more

I have never written a yelp review before but I felt the need to after my experience at this location. I felt welcomed the moment I entered the door as I was greeted by a kind worker named Amber. She rang me up and complimented me on my hat, which happened to be given to me by my father. As I explained the story, she never looked bored or uninterested and made my morning entirely. She also made my drink, and it was absolutely delicious. However, tragedy struck when I accidentally spilled it before I could leave. Instead of being mad or giving me attitude, Amber kindly offered to remake the smoothie and cleaned where the other smoothie was spilled. I was very impressed with her customer service skills and recommend this Jamba Juice location to everyone. read more

I would give this store 5 stars if they had better employees! They changed their smoothies to more healthier options and added veggies and fresh squeezed juices. Awesome!! I'm a regular customer and the guy who is there is always amazing and hard working. The girl (not Rae) she was very rude, talking to the other girl while there was a line of 7 people waiting to order. WTH? Don't you see there are people waiting, stop talking to your co-worker and start working. This is a job not get together with your girlfriends. Terrible service from her today :-( If she was my employee she would be fired. I also ordered wheat grass and she didn't even give me orange vedge. Instead she asked Rae (who was very busy) to give me some. I didn't get any... Ugh! read more

The kids and I were at Pleasant Hill Playground today, and it was hot. And I was unprepared for how thirsty we'd get playing in the heat. After an hour or so of playing, the temperature went from 78 degrees to 90 (based on my somewhat reliable car). Down the street we went, lickety-slit, to get a jamba juice in two cups for the kids. And then down the street some more to get an iced coffee at Peet's for me. I was surprised at even though it was so hot, there weren't that many customers ahead of us at JJ (everyone in the store was waiting for their already-ordered drink) so we coudl walk right up to the cashier. We sat down, grateful for the AC, and got our drinks within 5 minutes. I read some of the other reviews, and I just didn't have a bad experience today. It was OK. When in the area, I would definitely come back. read more

Wow! Never ever coming back to this location. I've never encountered such awful customer service. I know that the service tends to be slow here, but wow. 35 mins for two smoothies!!!! Today I ordered two of the exact same smoothies. I only received one. So when I approached them, they noted the error and said they would make it. 15 min later...still no smoothie! My baby is screaming, I'm struggling to handle him. So you can imagine how unhappy I am. So I asked for a refund, but no refund, no apology, just proceeded to make the smoothie. I would have just left but I pAid for my drink. You guys need to work on your customer service. read more

Happy to grab a Jamba on a sunny day in March and walk around a bit before watching a movie nearby. I sometimes try different ones but then end up wishing I had the mango-a-go-go, which outside of the seasonal pumpkin, is my favorite. read more

Jamba Juice felt like a healthy indulgence when I was in college and would use their smoothies as a meal replacement, thinking very little of how much the taste reminded me of a mall-quality Orange Julius. And after a many year hiatus, I popped into this Jamba to grab quick breakfast for a road trip. It wasn't too busy around 10 on a Friday morning, but the employees still managed to be a little slow and a little confused - only one woman really had a handle on things and she was cranking out drinks like a pro while answering all the other employees' questions (making it seem like folks aren't properly training). To get away from anything milkshakey (I hope), I tried the Apples N' Greens which was the expected green color but quite delicious with great apple flavor. I don't partake in boosts anymore, on the assumption that real fruit and veggies are being used which is all the boost I need. But since the prep area is open and you can watch all drinks being made, even my 'healthy' drink had two scoops of what looked like ice cream or sorbet. Whatever, it's a rare treat. My friend ordered her standard Razzmatazz with the energy boost, and it was rung up as the 3g charger. My friend didn't want any kind of caffeine blast and despite telling the girl who rang us up TWICE that she input the wrong boost, the drink was still made incorrectly and was remade by the Amazing Drink Prep Lady. The names aren't even similar, mistakes like this really shouldn't be happening. My friend was ultimately happy with her drink, but it shouldn't take 3 attempts to get a simple request correct. She also tried the belgian waffle which I got a bite of - nice and warm but very sugary. I wouldn't negate whatever health benefits your drink has by plowing carbs here. read more

I've been to my fair share of Jamba Juices and this place just was not good. We went near closing time so I understand that the staff is half way through their clean up process, but dude, there is no excuse for making subpar drinks when you just need to measure correctly. I ordered a Razzmatazz and a Aloha Pineapple. The Razzmatazz was so overly sweet that halfway through I had to stop drinking it. The flavor of the Aloha Pineapple was off as well. I took one sip and gave it back to my boyfriend because it was just gross. I most likely will not visit this location again even though it's at a convenient location. read more

Jamba Juice is Jamba Juice. Almost everyone I know had it one time or another. I always do sweetie runs for my man, and he often asks me to grab some Jamba and make a special delivery to work. I'm such a sucker for "Baby Pleases," so I hang up the phone and drive. This is the place that's nearest to my fiance's job, so I stop by here a lot. Juice is done right, but I still don't get why EVERYONE has to stare at the only asian chick (me). Haven't you guys been across the bridge?!? Geesh. Totally out of place, but hey - I get more attention than the skinny chick with panty shorts on. read more

I know its just a smoothie shop but really?? Every time we go in the morning after a workout its hot and steamy, theres a weird rotten smell and the workers lack personality. There should be ac running anytime the store is opened for service especially a smoothie where theyre making smoothies and fresh juices. The smell is horrible and makes me want to throw up at times. The workers NEVER greet us in the morning, which yes I understand its a Saturday morning BUT its your job. They dont announce your smoothies, they just slam it on the counter and leave it sitting there until you walk up hoping to grab your smoothie. Its jamba juice so of course I cant stay away. Management needs to train their employees to be happy and set their problems aside from work, they wont make it in a real job environment is they always have that type of attitude. read more

I used to work at a JJ and I was so happy one of the workers new how to make PB&J ! Yes that's right, PB&J as PeanutButter&Jelly sandwich. Parking: HATE IT. Wish they didn't slant the parking spaces because if you can't park on the right side then you gotta make a right, coming from Monument, then you might have to keep driving for a minute to do a right turn into the hidden parking lot behind Sweet Tomatoes. Workers are nice but there have been a few days that I came in and they weren't lively at all. My PB&J was a little watery for me, but still tasted good. Missed my PB&J. read more

This Jamba Juice is conveniently located in downtown Pleasant Hill's mini strip mall. I don't come here often, but yesterday, they seemed quite busy in the afternoon. The workers were still friendly and while there was only 1 guy manning the drinks, he was going as fast as he could. I tried out their acai berry bowl. It had a good ratio of fruits/almonds/honey and the smoothie on the bottom. Although it was not the best acai bowl I've ever had, it was pretty good for a chain like Jamba Juice. read more

Need less to say.....this location did not put the swirl in my whirl(d). I'm a little biased, as a former Jamba Team Leader, and two of my close friends are also current store managers. But really, this team needs to get it TOGETHER!! I was the only one in line, but it still took a good 5+ minutes for me to order. One of the employees was ordering a smoothie for their break, which is TOTALLY fine, but proceeded to chat with the register attendant in casual conversation for a while. Not only that, but the entire team was more focused on helping one of their friends fill out an employment application rather than getting the orders and smoothies up and out!! Sense of urgency, honey. Do yourself a favor and fill out an application somewhere else. ;-) read more

i've only been here once, but my lady wanted to sample a smoothie and they freaking made it for her to sample! i mean, i don't know if that's something that jamba juice does normally, but i'm pretty sure if i worked at jamba juice and someone made me create a tiny smoothie for them with all the juices and stuff, i'm pretty sure there'd be some fruit or at least wheat grass thrown in their direction. but the lady made it with a smile on her face and even gave some to me to try (cause you really can't make just a sample size of a smoothie, it's not how it works). that's all i have to say about this place. it's jamba juice so you know what you're getting. smoothies are great here. we just wished they had breakfast items all day (like the oatmeal). that would've been awesome. you guys know how i feel about places that serve breakfast all day (my favorite places). read more

If you're in the area and wanting to find a quick healthy drink with a friendly positive attitude then head here!

This place is always busy, but they seem to get the line down in a hurry. I went here over the weekend and it was surprisingly slow. After I ordered my usual Caribbean Passion minus Pineapple sherbet; sub Orange the place seemed a lot busier. Man, $5.25 for a reg. size with Whey protein seemed a little more than it used to cost. What the Hay, for a healthy alternative it really wasn't a sacrifice. Nice people always seem to work at this location, too. read more

OMG, Over 10 min waiting In line for my order. Don't even think they have started mine. All of the staff are doing nothing to get the orders done ! read more

Placed a mobile order then sat there while the staff kept looking at us for about 10 minutes, didn't ask to help or anything. Eventually after approaching the counter they grabbed our half melted drinks from the back. Never once did they try to see if they were for anyone, even while many more people picked up mobile orders that they were ANNOUNCING (unlike ours)!!! These untrained kids have no idea what they are doing. Terrible terrible experience. Probably the last time we come here. read more

If you're looking for a refreshing beverage from Jamba Juice..I'd make the 10 minute trip to the one in Walnut Creek. I went to this crescent drive Jamba Juice on a work break. When I walked in, there was only one young lady working there, both registers and blenders. I expected a bit of a wait, considering the time it takes to make a smoothie and maybe a person or 2 ahead of me, especially with one person working the whole place. But, 25 minute wait and my smoothie still wasn't done?! Yet a person who ordered after me got there smoothie before me. At this point, I'm really irritated. As I'm gonna be late back to work and my smoothie still isn't done and there has been no communication on anything. The one woman there goes to the back and another woman comes out..she starts stirring a blender around with a spoon..and after about a minute of messing with the blender then asks me what I had ordered. It's been 30 minutes now. I'm already late back to work, I certainly do not have time to wait for my smoothie to be remade. So, I tell her that I'm on a work break. I don't have time to wait, a 30 minute wait for one smoothie is absolutely ridiculous. I had to leave without my smoothie, I asked that my card be refunded and the 2nd woman seemed a little put off, but went to the computer and said she had voided it. In the entire 30 minutes I was waiting, I didn't get one apology, not one offer to try and make things right..nothing. Hopefully the refund goes through at least. I love Jamba Juice and order frequently, but after this experience, I'm reluctant to come back, especially to this location. read more

I came in today with my daughter around 3:25. The girl on register was very sweet and accommodating. It got busy very quickly and it was clear the two workers seemed overwhelmed and stressed though they were doing their best. They apologized for the wait and were very sweet. The girl asked a coworker Im assuming was in the back for help a few times.. The person in the back YELLED at her to "f*cking shut up Samantha and f*ck off" the girl from the register seemed startled but contained it and treated the next customer like nothing had happened. I hope this isn't a normal occurrence and that it's absolutely unacceptable regardless. The drinks were good and made to our wishes read more

The review is primarily re: the lady working at the blenders today who was very rude and had terrible customer service. I ordered a Smoothie and asked for large water for my two dogs, but when asking for two small cups she had a very bad attitude and rolled her eyes at me. I had a total of three drinks in my hand and wasn't offered a cup holder, though a customer with one drink did get offered a holder. I will not be returning to this location due to very bad customer service !!! read more

BUSY BUSY BUSY but the only location that can funk up my drinks. Ever had a Blueberry Orange Dream Machine? This location is willing to spice up your juice with a little boost. read more

After the gym, I needed something quick to grab while I was out. I stopped by and wanted something filling, yet on the healthy side LOL! Nicci was super helpful. She recommended that I try one of the fruit and veggie smoothies with the Lean Advantage boost. Not only would I get a good serving of fruits and veggies, the boost would also give me that full feel. I chose the Apple + greens smoothie (not sure of the name, but it's the first one under the Fruit and Veggie column). It was super delicious and really hit the spot. Will definitely be back!! Thanks Nicci!!! read more

Not the best Jamba Juice in the east bay . I ordered a razzmatazz on a lunch break a couple of days ago and it came out water down and tasted chalky. My co workers order some today and they said it didn't taste good and brought it back to the store. read more

service was fairly decent.. until i overheard the workers making disrespectful comments about me & others. drinks are never consistent either. always get a white gummi and it's a different flavor and color each time. will not be returning. read more

Got a groupon deal thing for BOGO free Jamba yogurt. Strawberry Vanilla Yogurt. With Banana and Brown Sugar Toppings. This was pretty good, surprisingly tasted nothing like a Jamba Juice smoothie. It wasn't tart enough for my liking though the flavors were really good. I loved the banana and brown sugar with the strawberry yogurt, it's actually a surprisingly good combination. FYI: This is a pretty small Jamba location, but it's the only Jamba in the vicinity with the yogurt, the nearest one aside from this one is in South Bay. read more

I'm giving these 5 stars to the poor girl who worked by herself in the frontline today. I only came in for a flatbread because our store doesn't have any but of course I was extremely patient. The lead in charge was on her break or lunch & did eventually help out but only until a customer told her because she didn't even notice. Hopefully she'll be more alert & will start checking in on her TM's if they need help. read more

I would love to be a Jamba trainer then maybe their stores would run better. And calling Emeryville offices every time they mess up is frustrating. Honestly, I want a job and I want it from them now. The person could not take an order to save their life. They kept getting mixed up. The person making my drink messed it up (come on, orange dream with extra blueberries and NO more liquid...yes I want it that thick, that is what I paid for). And remaking it was like I had asked them to kill their mother! "But it is just as you asked for it...I just had to add a bit more juice to blend it...you don't need another one." Really? When I told the counter person how to make it and then reminded this person not to make it liquid when I saw them adding more juice. I am done with 500 calorie "healthy" shakes that cost $6 and can't even be done right. And I was on a break so I could not send back the second one that was not even blended at all. I guess this was their way of making me suffer. read more

Fast a easy ordering online! I usually get the Vanilla Blue Sky and it's always made the same when I come here which is a big deal!! The only thing I don't like, is that they have cardboard straws now. I know this probably isn't just this store that has them now but it makes it kinda hard to drink a smoothie when the straw basically falls apart in 2 minutes read more

We visited the Jamba Juice on Crescent Drive today to get one smoothie. I read unflattering reviews on Next Door about the service, quality, etc. So, we decided to see for ourselves. The first thing that hits you as you enter the store is the smell of bleach. Gross. Very off putting. We waited in line and found they only take exact cash/unable to make change if you pay cash and basically take debit/credit card only. This is a huge negative. The order taker was nice, but seemed overwhelmed because the other person working preparing the smoothies was clearly irritated and yelling for another employee to help out that was in the bathroom. The guy came out and barely helped and disappeared. He wasn't even wearing Jamba Juice attire. It was a bit weird. Anyway, this place is dirty. The windows need to be washed, floor is gross with bits of paper from the straws, smoothie splatter all over the ceiling tiles and just needs a good thorough cleaning. The silly Covid plastic shields hanging from the ceiling make it hard to communicate with the order taker and need to go! We waited quite a while for our order, probably 15 minutes. One customer gave up and left because he couldn't place his order due to the disorganization. The yelling food prep gal snapped at the order taker because someone swiped part of a customer's order. These are not happy people working here. Very sad and a STARK contrast from when we visited years ago at this same location. We finally got our one smoothie and left. The recipient of the smoothie thought it tasted good. I really cannot say we will visit this location again. The comments on Next Door where spot on. This is not the place to go. read more