I've generally had positive experiences with the employees and drinks at this Jamba Juice and I've been coming here for over a decade. It's located in Countrywood Shopping Center, near Black Bear Diner, so there's plenty of parking. The store is always clean and well-lit and drinks come out in a timely manner. They also have machines where you can place your order, but weirdly enough, they don't always have the same options as the app, but that's ok - the employees are there too if you need to manually order and I don't think it's their fault. Would recommend this Jamba! read more

Jamba - Primo bowl - Juice Bars & Smoothies Near Me - Walnut Creek, California

Can here for their $1 smoothie special today. We got one mango drink, 2 strawberry and a sourdough pretzel. Despite being incredibly busy, they made our order quickly and were very attentive. Will come back again read more

Jamba - Juice Bars & Smoothies Near Me - Walnut Creek, California

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Today at 12:15, with no one in the store, we waited over 20 minutes for one Strawberry Jamba (over $12) We bought the $25 gift card with $5 bonus without knowing that their app must be used to redeem it. Really? This is why we rarely buy anything here, overly sweet, quality mediocre, overpriced, low value and gift card gimmicks. read more

Way too expensive. Service was fine and the product tasted okay. Just a bit too sweet.

Smoothie chain located conveniently in a shopping plaza with plenty of parking, ease of ordering, and consistent drinks! I've visited this location plenty of times and I've never had a bad experience -- no, I can't say Jamba provides exceptional service and drinks, considering it is a chain after all, and I can't speak to others' reviews on here, but I've never had a problem and I've always left satisfied! I've been a long time fan of their Apple and Greens smoothie and I get that nearly every time I go to Jamba. The staff here prepare the smoothies very consistently and quality is on par with other locations; always delicious and satisfying. I've never had any bad experiences with the staff and I'm quite happy with my service, though to be fair, Im an introvert and always order through the app for pick up so I don't have to interact with people. Store is fairly clean, my drinks come out on time, my drinks are refrigerated, staff are friendly, I can't complain and I'm happy :) Not much seating indoors but there are a couple of tables with umbrellas outside, which is a plus! read more

I don't know if I came at a bad time (6:30 PM on a weekday), and I know from the few times I've been here that it tends to be slower than the regular ones I go to (San Ramon or Lafayette), but they pretty much just had a single teenager working and it took at least 10 minutes to place an order, and another several minutes to get the drink. The worst part was that there was another group of teenagers who were there (either off shift employees or friends of employees), who were placing their own orders and holding up the people behind them (luckily I was there before them). I wanna say that the 3 "customers" and the 1 worker were high schoolers, and I totally get it, when I had a job in high school (a few years ago) and I loved screwing around both during work and off shift. At least the drinks are the proper quality that you get at other Jambas but I would probably opt to go to another location in the future. Maybe it really was just bad timing as I know many establishments are understaffed these days and it is Thanksgiving week. Perhaps they would be better off closing on days where they lack workers, but I guess that could be every day, for all I know! read more

Okay okay okay. Maybe I was a little harsh with the prior review, especially seeing that I wrote the review 15 minutes, while walking in the cold home and sin juice in my hands. Also, I was wrong about the $8.49 for 16 oz. It's apparently $8.60 for 30 oz. for the Orange Carrot Twist (and other juices). However, I was right about them being open until 9 pm, and it is quite disappointing when stores close 40 minutes early. I also wrote to corporate that night, and the regional manager seemed unaware of the new time change and pushed back saying that it should only be open to 8 pm. I did want to snap a picture of the Updated Hours outside their door, to prove that I was right, but didn't want to expend the additional effort to do so. After the last review, I started using Jamba.com, to order my juices ahead of time. I had always noticed that this location always said 'sold out'. I ended up going to the San Ramon location, in Crow Canyon Road, to pick up my juice (which is at $8.49 for 30 oz.). You can read my other review for my experience there. It wasn't until last Monday that I tried to come to this location. I noticed, immediately, that the price was more expensive (by only $0.11), which may explain why they took it off their online site. The staff was happy to make my order. They had juiced it right in front of me, and it was the best tasting Orange Carrot Twist I had in a long time. I had come back 3 other times since last Monday. I could feel the Vitamin Bs giving me energy and the Vitamin Cs helping keep off scurvy. read more

This is our favorite Jamba Juice location - everyone is so nice (yes, they're younger and it's probably their first job ever, so everyone writing bad reviews ... calm down! Lol!). Anyways, it's another hot summer day in the east bay (95 degrees - ahhh!), so this is the perfect pit stop for us and the kids. We also love making our own smoothies with our vitamix, and Jamba Juice always gives us great ideas of what to mix up next. Thanks! read more

Jamba - Large PB Chocolate Love & Regular Razzmatazz - best on a hot summer day! - Juice Bars & Smoothies Near Me - Walnut Creek, California

Jamba Juice is amazing! I have come to this location between my shifts at work. It is not far from my work place so I can drive by here, get my drink, and return to work. I have gotten good customer service at this location. I have no complaints about this location. A clean inside. They provided hand sanitizer when coming inside. That what I call good service when a company provides hand sanitizer during the COVID-19 pandemic. I will come back here again. read more

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I am perplexed It's 4pm on a Sunday and I just want a Jamba Tried to order ahead on the app- app fails So I figure fine, order there. I get there and the doors are locked, with no signs of life read more

When I first walked in there were only two customers in the store: me and someone else. Since Ii've put my order in, more than ten customers have come in to get their mobile orders. My order still hasn't been started because the people behind the counter are working on mobile orders for customers who haven't even arrived yet. The person in the front is telling new customers at the register that it will be a 20 minute wait because of the amount of mobile orders. I think prioritizing people who are not in front of you as opposed to those who are is bad customer service. They started making my bowl after 20 minutes of waiting. The two people working behind the counter were very nice and obviously working hard... But I think that they've been told to prioritize mobile orders over customers in the store which I find frustrating. It feels like you are blatantly being ignored. read more

I had been going to this location often because my kids were taking a class nearby. The smoothies have all been tasty. The food has not been consistently good. Today's visit was the worst of all visits. It's what brought me to write a review. The customer service at this location really needs improvement. The employees were stressed because it was crowded. They really can't handle it. Not one smile. With all my recent visits, I felt like all rmployees were new and unexperienced. Today they filled half of our purchased beverages 3/4 full. I asked them if they could fill it up. They said they were too busy. I mean, the guy was pounding on the blender for 5 minutes trying to get every little drop out. He wasn't at all happy, to say the least. A third lady, with a stern tone grabbed the cup and said they were supposed to fill it to this line. She said while holding my cup. The three of them stood arguing with my mom and I while the place was packed with people waiting for drinks, and waiting to order! Overall, I feel like the employees need better training on making drinks, customer friendliness, organization, and working accurately and at a much faster pace. There were at least 6 employees; and we were second in line. We waited close to fifteen minutes, plus the 5+ minutes they spent arguing with us. The place was a mess in every way. read more

Jamba - They filled 2 of 4 beverages 3/4 full. I asked them to fill it up. This is after they added more! - Juice Bars & Smoothies Near Me - Walnut Creek, California

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Ok so. I love jamba juice. However this location is very dirty im from the east bay and all though a huge homeless population the locations are pristine compared to this one in walnut creek. The ceilings are dripping with dirt, grime and dust, as well as the light fixtures. I would say it's the friendliest staff but they are either really slow or understaff read more

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Service was horrible! We were the only customers in the store and a brunette long hair female employee put 2 drinks on the counter. I thought it might have been an online order, so I asked her if they were ours. She barely said yes and gave me a very unfriendly glare over the counter! Then my son noticed she had shorted him part of his drink. So I asked her to pour the rest for him and she reluctantly did so. She acted like we were putting her out! She needs a different job not interfacing with people. Her behavior was rude and now I understand why the store was empty!! read more

I remember when I'd have to open at 5:30am. They can't even open at 8:00am when they're supposed to. Disappointing.

I feel bad leaving not great reviews, but I was disappointed with the service I got today. I always order an Orange-A-Peel, it's a classic i've had since i was 7 years old. and today when i ordered it the male server said "we don't have that recipe anymore". and overall his attitude was pretty rude. I've been able to order the orange-a-peel as recently as last week, i don't understand how they don't have it now at the same location. It's even still listed on their website. It just felt like he didn't want to look it up in their system or something. read more

Location was garbage they were making drinks for two people. I was standing at the register for five minutes not a single be right with you lack of eye contact. If you want to actually order your food and not wait a half hour to do it go somewhere else. read more

They have signs about social distance, but don't do anything to enforce it. I know that's tough, but 10 people is way too many patrons at one time. The posted max is 6 people in the place, this includes people waiting for there order and those ordering. I have no suggestions, it's mostly the patrons fault, but in order for there to be patrons, there needs to be room in the establishment for us to order. Other then that the drinks are great and consistent as always. I will return, but to another location. read more

I rarely write negative reviews as it's hard running a business nowadays, but I feel compelled to do so in this case. It was a hot day and store was busy. I spent 35min waiting in the store to get one small smoothie. While waiting patiently with my 8 yr old, I noticed two people who ordered after me got their drinks first. I approached the desk to find out that they skipped my order. After a couple more people who ordered after me got their drinks, my boy finally got his. Mistakes happen, but the worst part is that NO apology was given. Terrible service. Do yourself a favor by going to another place to get smoothie. read more

Asked for a medium got charged for a large ask for extra thick gave it to me almost juice.. you can tell the cashier hates her job but instead of being there go get another job.. simple read more

Jamba - Literally juice at the bottom and I just got it 10 min ago - Juice Bars & Smoothies Near Me - Walnut Creek, California

I love Jamba Juice but this location magically changes their hours on the morning Sometimes...I don't know if it's because they are short staffed or what but it's rather annoying that it States that they are open ok Yelp but when you get to the location they put a sign up on the door read more

Extremely long waits Takes online orders as priorities over in store customers Workers take their time read more

Super friendly, just not very intelligent overall employees or manager. Was told I could not pay $8 cash for a $7.69 large drink. I was more than willing for them to keep the change, and not go into the fact you can't refuse cash as a legal tender. The employee refuses, called the manager, they both seemed to try and reach me how Jamba Juice had to have exact change for an order. I requested they put it as the exact change, and just keep the $0.31 cents. They once again seemed to try and enlighten me that Jamba Juice had to have exact change. I immediately went to Jamba Juice concord, purchased the same drink, $8 cash no problem or mention. Then I went to Jamba Juice pleasant hill and was able to do the same with $20 paid in cash. I'm now waiting for my 3rd large white gummie at Jamba Juice Lafayette after paying $8 cash. Store policies are great, unless the break laws on receiving US tender methods of payment or seem to be set as a case by case opportunity to profile and send unwanted business away. Maybe it's a store policy and not the fault of the employees, but the lack of logic in everyone involved at this location is truly depressing. read more

I love coming to this location!! The staff is not only welcoming but remember my favorite smoothie as well as my two son's smoothie too! I had to write a review because I was surprised at the 3 stars :( they really work hard and hope this helps get their ratings higher. I can always count on friendly smiles and service. read more

Every time I've gone to this Jamba there's so much trash everywhere inside AND outside. Tables dirty. Trash cans full, dishes are all stacked up and dirty, everything is just messy/dirty !!! Staff is really slow and their always out of a fruit. Orange juice machine never works. I just don't see how you have a bunch of kids working there alone and no manager on duty who's going to be in charge of their store looking nice and clean, on top of their employees and their duties. I've never seen an adult working at this store!! Staff also has never greeted me once I walk in, they all seem tired, and just too quiet... like they don't even want to be at work.. read more

Awful experience. One man show on a Sunday morning, directed to self serve kiosk that they asks me to leave a tip. Just automate everything already and stop ask for got damn tip to subsidize the crappy pay you give your workers. read more

Store is clean, my drink is always ready and waiting for me ON TIME (I only order to "pick up"), but mostly, the staff at this particular store is fantastic. They are all so polite and seem genuinely happy to see me, immediately greeting me when I walk through the front door. They're attentive and don't leave me standing around while they just chit-chat amongst themselves. Love this store! read more

I love me some Jamba Juice any day any time! Call me basic if you must but I always order a Caribbean passion with a free energy boost and sometimes add greens if I'm feelin' bougie ;) I used to order this drink called chili mango and it was a game changer! But sadly they discontinued it but I'm hoping it will make a comeback! read more

I came here for dessert Saturday, February 23, 2091 after dinner at the Black Bear Diner next door. I had a small Chocolate Moo'd smoothie. Don't ask me what's in it, as I forgot. They were two other customers sitting down while talking. Pros: 1. The cashier was super friendly and made my smoothie quickly. She even brought it to me while I was seated, which Jamba Juice does not usually do. 2. The employees seemed to take their jobs seriously, including cleaning the machines. 3. The store was well lit. 4. Parking was adequate. Cons: 1. The restaurant smelled like bleach, as the employees were busy cleaning. I went at 6:30 PM and they close at 9 PM. I think this was a little too early, since that smell can turn off customers. read more

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Every time I frequent this Jamba Juice I've had a bad experience and today I've had enough. Cesar is very rude and sloppy when making the bowls. The manager doesn't have great customer service either. I will never return to this location. If you want great customer service and drink or bowl made with perfection visit the Jamba Juice on Crescent Drive in Concord. read more

Jamba - Very Messy Island Pitaya Bowl. Caesar never changed his gloves when he returned to make the bowl. Had 2 strains of hair in my bowl - Juice Bars & Smoothies Near Me - Walnut Creek, California

It's Jamba Juice and I love Jamba Juice but I've been hard pressed to find a location with decent service, conscientious employees and an interior where you can actually HEAR yourself or anyone around you. This location employs the usual teenage set, who are often more concerned about whatever it is teenagers are concerned about than serving me my smoothie. I get it-you make minimum wage and don't want to be there. As long as I get my order made correctly, I can deal with it. That being said, the music is always blasting in here-to the point that I can barely shout loud enough to place my order. The workers seem to act like this is all a mystery to them and there is a lot of scurrying that appears to go on behind the counter, but little hustle to actually get the smoothies made and customers out the door. But, what can you do-I'm a fan of their fresh squeezed carrot juice, their all fruit and veggie smoothies and the fact that I know what I like when I come to this chain. I'll keep coming here, the workers will keep irritating me and I'll keep overpaying for my Orange Carrot Karma smoothie. read more

Workers are very very nice. I believe the man helping me was Dj? He was very sweet and welcoming for what seems to be a very busy store!!

Love Jamba Juice but it would be great if they cleaned up their outside trash cans occasionally. It's like this every time I visit. Pretty crazy since it's eight feet from their front door! read more

Jamba - Trash - Juice Bars & Smoothies Near Me - Walnut Creek, California

Excellent customer service!! We came from out of town today 4/20/18 and decided to stop here for a smoothie. When we walked in and they seemed to be experiencing trouble with their POS system and needed to reboot them. The gentleman took our order by hand and got our smoothie's going so we didn't have to wait longer than necessary. They finished our drinks and my breakfast sandwich. The systems were still down and the manager insisted she didn't want to keep us waiting and gave our order to us for free. I wanted to leave cash but she wouldn't have it. Thanks so much Jamba Juice!!! read more

Jamba - Piña Colada with added strawberries!! Yum!!! - Juice Bars & Smoothies Near Me - Walnut Creek, California

This is the second time at this store. They are the slowest Jamba Juice I've been to. With multiple staff members only one takes and complete orders. read more

I did not know that Jamba Juice has a NO PET POLICY. I went it with my 2 year old shih tzus just to get a drink before heading to the Dog Park and the young associative without even a greeting just blurted out if they're not service dogs we have a 'NoPet Policy'. Did not even say hi or warned me in a nice way. Starbucks welcomes dog owners with treats by the door. SO PET LOVERS BRING YOUR BUSINESS SOMEWHERE ELSE. read more

You have to see this place for yourself. It's the filthiest location. The wall behind the counter is disgusting. Hopefully it's just chocolate smeared on the wall but it looks a lot like $h!t. Don't get anything toasted. The oven is grimy with stains and crumbs. Imagine all the creepy crawlers that come out at night. For sure no one cleans up after business hours. The sticky floor needs a good scrubbing. The worst part was the left over chunks in their "clean" blender. This is what happens when you hire kids to run your business. They dgaF about cleanliness. They take mo pride in what they do. read more

Slowest Jamba ever! Not even crowded. The Sunday crew is lagging. Much better when I was here yesterday.

Received my mobile order of 2 medium drinks and 1 small. The mediums were only filled about 60% and were almost the same size as the small which was filled all of the way. It is a total ripoff and it was so busy that I waited to find out if I could get the cups filled more but eventually had to leave. They took the large off the menu and the medium is almost the same size as the small but costs a lot more. Rip off read more

The service is very poor. Stood in line for 10 minutes and not one person was helped or even acknowledged before I left. The location was not particularly busy. I've been in way busier smoothie shops with only 2-3 employees and have never encountered anything like this. It's absurd it takes so long to get helped to order a smoothie that takes 1-2 minutes to makes when there's 4+ employees read more