This is the second time at this store. They are the slowest Jamba Juice I've been to. With multiple staff members only one takes and complete orders. read more

You have to see this place for yourself. It's the filthiest location. The wall behind the counter is disgusting. Hopefully it's just chocolate smeared on the wall but it looks a lot like $h!t. Don't get anything toasted. The oven is grimy with stains and crumbs. Imagine all the creepy crawlers that come out at night. For sure no one cleans up after business hours. The sticky floor needs a good scrubbing. The worst part was the left over chunks in their "clean" blender. This is what happens when you hire kids to run your business. They dgaF about cleanliness. They take mo pride in what they do. read more

Slowest Jamba ever! Not even crowded. The Sunday crew is lagging. Much better when I was here yesterday.

ordered online and got my favorite smoothie peach perfection! Usually it has more of a peach flavor, but still was delicious as usual. Love the flavor or peach and vanilla after my walks DTWC! read more

The first thing I noticed when I walked into this Jamba Juice was how clean it was. It was 7 p.m. so perhaps the rush of daytime crowds had long passed - but still it was a couple hours before closing. The two guys working tonight were cleaning up but stopped to greet and help me. I was meeting a friend who had showed up first - I sat down at a (clean!) table with her and her boyfriend to look over some papers and happily reminisced about once upon a time sixteen years ago when I was the seventeen year old behind that juice counter. I talked for a minute with Josh and Thomas before I left - they were really friendly employees. No music playing (perhaps there's a manager somewhere reading these reviews), and they actually seemed happy to be at work. I enjoyed my visit in here much more than the last time I was inside a Jamba Juice, and I left with a smile on my face! read more

Walked in here 4 times. All 4 times, the staff including the manager were either fighting with each other or already upset with each other. The overall feel was gloomy, nobody was smiling at any point, and 2 of the 4 times, I was pretty much ignored for a while but I was the only one in the store. Really bad feeling but it's the only place close to my house. If the owner of this place happens to read this by accident: it's time for training or new employees. read more

The service is very poor. Stood in line for 10 minutes and not one person was helped or even acknowledged before I left. The location was not particularly busy. I've been in way busier smoothie shops with only 2-3 employees and have never encountered anything like this. It's absurd it takes so long to get helped to order a smoothie that takes 1-2 minutes to makes when there's 4+ employees read more

Been to this location a few times. Usually it's cool. Today was rather sloooowwww, as far as service, but once we got the drinks (Carrot Cayenne & Citrus Kick), they were great! I like that their interior is spacious and always tidy. Outdoor seating is also available. read more

Jamba - Citrus Kick & Carrot Cayenne - Juice Bars & Smoothies Near Me - Walnut Creek, California

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Worst customer service I've ever received in my life. I ordered a smoothie on the app and then after waiting 45 minutes for it they continued to tell me to keep waiting for it to come through on the computer when it obviously never was. I showed them my receipt in the email as well as the app yet they refused to make my smoothie for me the servers name was arwin and the manager jermone who was the most rude person I've ever dealt with in customer service who used profanity at me calling me an f*cking liar when as I said I had the email and app to show them I ordered it. Then he had the audacity to tell me I'm white and privileged. I can't believe someone like that would be allowed to manage a store. So in the end I had to leave the store with no refund and no smoothie after wasting an hour of my time. I have never ever seen a place just not make my order after showing proof and then to put someone through that is amazing he should be fired. read more

Jamba - Receipt - Juice Bars & Smoothies Near Me - Walnut Creek, California

Ok, I love Jamba Juice--but not this location. We recently went here, after a hike, and were ready to cool down with a smoothie. We had a gift card to use, so a free smoothie sounded even better. Upon arriving, we were notified that the ATM machines were down, and that they were accepting cash only. We asked if that included gift cards, and it was confirmed. Bummer. I ran out to the car to grab some cash. I could handle that hurdle. Next, I ordered a Peach Perfection. I was told, "Sorry, we are out of peaches". It was 2pm. How are you out of peaches, unless it's popular? So, I order a Mango Mantra. I hear, "I'm sorry, we are out of mangoes too." Are you kidding me? The lady continued to tell me that they were also out of beet juice, carrot juice, and were running low on some other fruit. I asked for a shot of the Mango Vitality juice. They were out. Hmmm. At this point, I ordered a Razzmatazz. It was wonderful, but just was not what I was in the mood for. They gave us one of our drinks free to compensate for the machine difficulty and the missing fruit. I just still have a bad taste in my mouth from it all... read more

I now live in GA, and we don't have Jamba Juice. I know...how is that possible!! It is probably a good thing we don't have them here, as I would frequent it several times a week. Be grateful, Californians!! The other smoothie places don't cut it.... read more

Can't go wrong with jamba juice, my favorite is strawberries wild. I've been coming here for years. If what you want is a delicious fruit smoothie filled with vitamins, this is the place to go to. read more

Jamba - Juice Bars & Smoothies Near Me - Walnut Creek, California

They always make our order right every time (because we always order the same thing every time) :) However, the staff are friendly and atmosphere is simply a wonderful place to be in (very clean, a bit of seating outside and inside). They're very accommodating when it comes to families like ours. For example, if we order a large smoothie to share between the three of us, they'll put a bit of it in a small cup for our little one, and my husband and I will share the bigger cup. Sometimes, they even give our kiddo the color changing straw, which is an awesome little surprise for him :) We'll continue to come here like we've been coming here for the past 2 years :) read more

Jamba - Mommy&Daddy's JJ :) - Juice Bars & Smoothies Near Me - Walnut Creek, California

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I have been going to this Jamba juice on and off for years. I've recently been going more frequently and there is one person there that is the reason for this review...Ana Carolina... She is amazing! I order in the app and by time I walk in she has my drink in hand and a smile on her face (I think that's what's behind the mask anyways haha) I have never had any issues at this Jamba juice but she is definitely the cherry on top! read more

Only one person before me. I asked if they can kindly split a large cup into two cups, which they agreed yet still forgot. I won't be back.

The staff were incredibly helpful and useful in getting me my rewards points despite their system being down. They know how to treat customers well! read more

So disappointed today! Took my middle school running team on a mile-long run in the heat, with the promise of a Jamba Juice treat at the end. As the 14 of us walked up to the door, a young female employee met us to say that she couldn't serve us; she hadn't had her mandatory break and was going to take it before she could handle our orders. She said she could help us in 30 minutes. We were welcomed at O'Brien's Ice Cream Store, which is 2 doors down in the same building. Two of my runners are lactose intolerant, and could not find something to order to their liking; they had been counting on the offerings from Jamba Juice. As we walked back by the Jamba Juice storefront about 15 minutes later, the store was helping other customers. I had planned to spend about $6 per person on smoothies, which totals roughly $84. The Jamba Juice employee cost the business about $84 of income today plus the goodwill of my team members and their families. read more

Just have to post a review here specifically for the great fundraising they do! We did some fundraising for a breast cancer run and will be doing another for suicide prevention. And we decided to use Jamba Juice's BOGO cards as a way to raise the money. The cards are worth $10 ($5 goes to jamba juice and you get to keep $5 for your cause). Really worth it and popular! read more

Great place with great people. The people that worked there today were awesome! The gentleman in front taking orders was kind and courteous. And the girl that made and called out the order had the most beautiful eye smile ;) as well as making sure everything was ok. read more

I've been a long time regular customer of this Jamba Juice location. The drinks are usually made correctly. I started to notice after Tyrone started managing at this location the service, and overall atmosphere have been in a steady state of decline. Unfortunately as many of the other reviews have stated that the wait times are far longer than Jamba Juice's typical wait times, I've noticed the same. My most recent trip to this location requires a wait time of a little over 20 minutes for a single smoothie. (There were only two other customers in the store). The blenders, and dishes are being half cleaned on the fly because Tyrone, and his team are in the weeds, and the front of house for the customers is dirty, and now I've noticed the straws are not even stocked in the container to place in your smoothie. This is sad to see. I hope to see better management lead this store back to the standards people expect when they go to Jamba Juice. read more

How sheltered did I used to be? Well, growing up in Lamorinda, I used to think that Walnut Creek and Concord were the hood. I figured them to be overrun with K-Mart gang members, or worse, people who drove Chevy trucks without any sense of irony. I was reminded yesterday how wrong I really was. Jamba Juice was overcrowded when I headed in around 3:30, as the swarm of private school kids descended upon the place. And I overheard this conversation: Girl 1: Ohmygod Brittany! I haven't seen you in FO-EV-A! Brittany: Maddie! Eeeeee! (Both Girls Hug) Maddie: So how's life and stuff? Brittany: Good, I made varsity for track. I'm soooo good at the javelin throw. Maddie: Ohmygod! That's so cool! You're so lucky, the only sports my school has are tennis and golf. Brittany: Oh I know! That sucks for reals! (Awkward Silence) Brittany: So where are you going to school next year? Maddie: Oh I'm still waiting to hear back, I sent my apps out to a few schools but I'm not sure yet. Brittany: Totally! I mean, I took a lot of good classes and I'm hoping that my sports will help me get in. (At which point I think, how cute! They look a little young, but it's refreshing to see kids excited about college. And then the bomb drops.) Maddie: What's your top choice? Brittany: Carondelet. I really hope I make it in. (Oh.) If you're ever curious as to what an overworked 8th grade Catholic school girl looks like, head to this Jamba Juice. They be stressin' LIKE CRAZY. (Obviously, if you're a creeper, stay away and don't get any ideas.) Useful portion: Despite a long line and a small staff, they worked assiduously and I got my drink in about 10 minutes. Minus a star for demoting the Matcha Green Tea Blast to the "Creamy Indulgence" section of the menu. Now I can't even pretend that it's healthy anymore. read more

Gave them another shot. Service was fantastic....Veggie juice ( instead of smoothie) tasted fantastic : ) read more

I haven't had a Jamba Juice in probably 2 years for some reason. I shop right by this one at the Safeway across the parking lot too. Yesterday I wasn't feeling too well and so today I went to the gym with a t-shirt on, long sleeve shirt on, and a sweat shirt on. I wanted to try to sweat whatever sickness I had out. I got home, showered, and then decided to get one of these coldbuster smoothies that I've heard helps from Jamba Juice. I walked in and right away you can just smell cleanliness. I read one yelpers review talking badly about the sanitary state this Jamba was in. I can not agree at all. I was very happy with how it was. The guy behind the counter's name was Guy and incredibly friendly and helpful. I was picking up a smoothie for my co-worker and he steered me in the right direction. Sometimes when you ask for help, you get the "too cool for school" attitude, but not here. I drank my large coldbuster and am feeling alot better. Can't say if it's a mental thing or if my sweating like a pig this morning at the gym helped of it was just the coldbuster. Whatever it is, I feel better and am going to do this routine again if I'm feeling ill. Hell, I'll probably go in there and get the carrot and orange juice drink. That was my drink of choice. read more

Omg please avoid this location at all costs the workers in there are so dirty and rude. Filling a formal complaint because the worker sneezed over my drink and refused to make another one! Then laughed about it. So disgusted! read more

Very clean restaurant and the people are always nice. Fairly quick service and close to my home which is convienent.

I've had many Jambas courtesy of this location, but tonight I was extremely disappointed and surprised by the poor experience and product I received. My girlfriend and I walked in at 5:30 (closes at 6) and could immediately tell the employees were ready to be off. The store was being cleaned and the fresh juiced options on the menu we're not being made anymore (employee told us). However, they close at 6, they should make everything on their menu until closing in my opinion.. Anyways. Employee seemed to be in a hurry to get out order out of us. I ordered the apples n greens and my girlfriend got berry upbeat. To my surprise, they were both quite watery and not as great as I usually get here. I was very disappointed in my visit today. I will be coming back, hopefully to a better product and better customer service. read more

Diffucult parking but LOVE my peanut butter moo'd!

Came in on a early Thursday morning, not too busy since it was so early! But I was craving a smoothie.. I was immediately greeted by both the workers, ordered my drink, sat down at a table to do some work, and then they brought my drink to me, big thanks to the gentleman! Something so small like bringing me my drink, speaks volume of their great customer service - who else's brings you your drink anymore?! The Caribbean Passion smoothie was delicious too. Definitely started my early morning right coming to this Jamba Juice! Downside: no Wi-Fi but a personal hotspot worked fine for me to do work. read more

My experience with this location is well above 3 stars. Courteous staff, swift and professional. I am super impressed!

This is a Great Jamba Juice. They run a clean and friendly store and the experience is always good (avoid 3-4 pm if you're in a hurry as the school next door overwhelms it). Guy, the manager, has been there forever and knows all the regulars and their drinks. He runs a good store and makes a mean smoothie. Definitely worth the visit. read more

Bad service today at 5:30...would've been okay if they apologized and smiled about the delays. Got nothing but dirty looks and attitude.

As with other Jamba's it always feels slow even though it may not be. But you can get stuck behind some really indecisive people here (read: elderly) who have never encountered wheat grass and are really curious about it. I only hit this one up if it's convenient as Bancroft is never on my way. read more

This place actually sucks. I came in to order a smoothie and asked if there was a list of fruits and vegetables that I would be able to see to add to my smoothie, and he looks at me like I'm crazy or speaking another language. When I repeat myself he pulls out a prep book and points to a list of peanut butter and other non fruit or vegetable items. Finally once he understands what I want he tells me that the only vegetables that they have are carrots and kale but they don't have a working juicer to even make that for me and I ended up becoming a little bit frustrated with the situation and the cashier didn't seem to want to help me anymore and was a little too excited for me to leave. No working juicer. No more beets, grass, or other veg. No manners. Needless to say, I will not be back. read more

I go here every once in a while and I thought it was about time to leave a review on this place. When I went here today as soon as I walked past the door one of the people there welcomed me which I thought was nice, and since I've been here before I already knew what to order. I only had to wait about 2 minutes to get my smoothie because I went there around closing time so there weren't many people there. It's also worth noting that there aren't only smoothies there, there's also some snacks too. Some of the few bad things about the place was that inside it was pretty warm (which was weird considering it's a place where cold smoothies are made), and that there weren't many chairs inside or outside of the place to sit on which might be annoying if you bring a decent sized group of people there. Overall, it's a nice place to stop by and get a smoothie at and I definitely recommend going here. read more

Aside from the drinks always being yummy, the staff is really knowledgeable and teally nice when Ive changed my mind twice. Davontay, John, and Andre are alot of fun, and fast!! Jamba has replaced Starbucks for me. For now!! read more

It's a Jamba Juice. What is there to say. Great fruit smoothies. Located at Countrywood Shopping Center across from Safeway Supermarket. Fast Friendly service. read more

Jamba - Juice Bars & Smoothies Near Me - Walnut Creek, California

My go-to when I'm thirsty! Always make my drink right and are very polite and courteous. Definitely recommend 100% for any time, any day. read more

Jamba - Juice Bars & Smoothies Near Me - Walnut Creek, California

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I accidentally ordered my large Caribbean Passion to the Lafayette location which I normally go to but the staff quickly made my smoothie when I went in. Very thankful for the nice and understanding staff! read more

The only reason I gave 2 stars is because sometimes they are nice. The customer service here is a hit or miss. Sometimes it's great and other times it is cold and unfriendly like this morning. I go to jamba juice sometimes 3 times week. I love the strawberry crunch bowl however they are always out of peanut butter! How can they be out of peanut butter? Across the parking lot is safeway!! This morning the girl at the register was extremely rude. This location is closer to my house but I'll be taking my business else where. read more

Apparently when you ask for a large, they serve you a medium in a large cup.. We ordered a large Caribbean Passion which cost $5.75... It was a little more than half way filled. Good smoothie, total rip off. read more