I've been to many Jamba's and I have to say these Jamba employees need some training in manners. Store looked filthy and my drink was filled 3/4 of the way and tasted disgusting. If I'm paying $8 I expect a cleaner store, a better smoothie, and to feel more welcomed. read more

I normally come to this jamba juice for my orange + carrot juice. Then when the price of the juice keep increasing , i decided to get my own juice machine and do my own juice. Then after they have oatmeal breakfast I am back to be a fan. During my last visit , I found out they got this Iced fruit tea infusion . I tried there Pomegranate Tea. Its green tea + pomegranate juice + lemonade. I will be back for this goodie !!! read more

The bagel came quick, but terrible customer service and 8 people behind the counter joking around. Had to wait 15 minutes for a smoothie because no one thought to make it, and when two of us inquired they said they were working on it. Then an employee realized she forgot and started joking about it to another employee, ignoring the customers. They needed a leader there. read more

Always clean, the food is always fresh. This Jamba Juice also has a really cheerful staff - they're chipper when they greet you regardless of the time, and it's a genuine "have a nice day" as you leave - not the emotionless mumbles you usually get at a quick stop. read more

Excellent customer service! I was in there on Sunday 5/27/18 with my son and his friend. We ordered our drinks and sat down and enjoyed them. We left. On Monday night I noticed that my wallet was not in my bag. I was at a loss. Did not even think of Jamba Juice. The manager was nice enough to call my bank card that was in my wallet to have them contact me and let me know they had my wallet. I say excellent customer service because they did not have to do anything. They could have just let it sit in the safe. But the manager made a call that I was so grateful for. Everything was in it. Thank you Jamba Juice for making my day. read more

I was in the mood for a Jamba as it was a nice warm day during the summer so I stopped here and got a Aloha Pineapple, though I usually get the mango a go go, I do get the Aloha Pineapple when I can because not all Jamba actually have this smoothie. read more

I ordered what i thought was a healthy slimming smoothie, but after i drank it, went online to check calorie count. Was shocked. Not the employees fault, but i feel tricked! I need only the best pure organic fruits and veggies for my body while its in training. 2 stars because it was a good smoothie. Lost 3 because it is not as healthy as one would think. read more

The people that work here are not friendly and looks like they don't even want to be there and makes the experience unpleasant... smoothies of course are good but that's it...I know it's a smoothie place but their appearance looks like they all just rolled out of bed...They should make Guy the manager of this location again read more

Try their new hot Cocoa Chai drink!! Delicious!!! Limited time only, so hurry!!

I love this location! Everyone here is always friendly compared to other locations!!! I usually do an online order, and when I get there it's paid for and ready to go. I will pass up the crescent plaza location to come to this JJ. read more

Of all my years of fine dining, I have never had such a miserable experience. As me and three friends entered the store, we were enticed by the smell of fresh fruits and juices. But that's where the happy part ends. We ordered our smoothies with four people at 10:45. The people in front of us got there's after 5 minutes. 20 minutes afterwards, one of the workers (who will remain anonymous) told us it would be another 15 minutes. I was not pleased to say the least. I wanted to jump over the counter and make it myself. So if you want to waste half an hour of your life waiting for your smoothie, please go to Jamba Juice on Bancroft. read more

Love Jamba Juice whenever I need to feel energized. Line is usually fast and my favorite C drink always pick me up whenever I need it. Good service. read more

On a day which was forecasted to be a hot (heat advisory issued), the store manager should have anticipated crowds. At 3:00 pm the location on Bancroft was packed. The store had three employees working at the time. Two were making smoothies and one was manning the register. The person on the register was relatively new and having difficulties. - constantly having to ask assistance from one of the persons trying to make the smoothies, which of course meant that there was only one employee dedicated to make smoothies for a packed store. This not a reflection on the employees but on the store manager for poor scheduling, not calling in other employees to handle the crowds, and poor optimization of the employees on hand (i,e., putting the new employee to handle a task that he was obviously overwhelmed in performing). As if that wasn't enough, I waited in line 30 minutes to place my order only to have the cashier swipe three of my credit cards and tell me that the cards were declined. I cancelled the order and rushed home to call the financial institutions. Each card company advised me that they had no record of an attempted charge and confirmed that my cards had not been declined. Consensus: the cashier doesn't know how to swipe cards, the card reader was malfunctioning, or the store had a communication problem with the credit card processing service. The store management should look into and resolve this matter because it wasted my time and caused unnecessary worry that my accounts were blocked. read more

This was great! I was in California for a basketball tournament and after the first few games, my teammates and I wanted to refuel - and we thought Jamba Juice would be the perfect spot... and it was! Maybe I've been in New York too long (where most people are grumpy...), but all the staff behind the counter seemed so incredibly nice and were very helpful and thoughtful with their recommendations and whatnot. I ordered a strawberry banana w/ protein smoothie and it was super good and the service was pretty fast too! Overall, great experience with the kindness of the staff and how quick we got our smoothies! read more

I usually come to this location before I start work at 7:30a. I've never had a problem here until one morning I called to preorder my usual orange and carrot juice, so that by the time I get there it would be ready and all I'd have to do is pay. Everything went well as planned until I tasted my drink as I stepped out and it tasted EXACTLY like GINGER. As if they had just boiled some ginger, kept it frozen and put some in my drink. How weird is that? And to top it all off, I was an employee of Jamba for a little over two years and have been ordering this drink for more than two years. So I'm pretty sure I know how my drink should taste like by now. Thanks, but no thanks. Ruined my chances of coming to this particular location ever again. There is a certain guy who makes my drinks really well here so one star goes out to him! read more

Stick with the Smoothies! Stay away from the Bowl. Go to Vitality Bowl if you want a yummy Bowl. Got a Bowl at JJ and the fruit was horrible and mushy. read more

Love going here to get my dose of essential nutrients now that they have a juice bar! I really can't get enough of the Veggie Harvest and the blueberry oatmeal with no brown sugar. It really kicks off my day at work! read more

I'm very surprise of your advices Heypler!!! This jamba juice is dirty! Have you seen how they clean? Have you seen whats happen when something fall down? Personnally, I'll never go back. read more

10/7/12 10 am: Went there expecting it to be like any other Jamba Juice that I've been to- a pleasant, quick experience. When I walked in, it was completely empty customer-wise, which was unusual, but I walked up to the cash register. No one was there, but then a vibrant woman came out beeming, saying "Welcome to Jamba Juice! Can I help you?". Since I just woke up, this was such a nice, positive greeting and I said "Thanks! You guys are so happy! It must be the good stuff in your drinks." She laughed and sarcastically said "Not really- -We try." From that point it deteriorated. Continuing their happiness, I thought they were saying "Hip, Hip-" and the others replying "Hooray". I thought it was a little odd (Later I figured this was: Tip Tip Hooray) that they would continue saying that throughout. The lady asked me what I wanted, and I said the Turkey egg scramble. She said "We're out." I asked "So you don't have any?" She said "No." Luckily the guy co-worker beside her filled in that they have other flavors like spinach and chorizo. I ordered the chorizo. After they put it in, the lady told me the price and I pulled out my debit card, upon which she said, "No tip- boooooo" and they started talked about the "Tip- Tip Hooray" and about customers who tip and the ones that don't. I was horrified. It was so unprofessional and it seemed like a whole bunch of kids playing around since their manager 'out'. To accost their customer's for tips from the point the customer walked in, to the point they walked out, and talk about their experience with customers tipping right in front of me was shocking. The only one of the coworkers I could see caring about the customer was the guy who made my scramble, offered me the other choices, and told me to have a great day. The other two were children who obviously took the fact that there was no manager out to field. read more

I honestly prefer Walnut Creek "Jamba Juice" in Country wood, Bancroft. They are much better than the downtown Walnut Creek "Jamba Juice".

The ONLY Jamba that can get a Red Gummy RIGHT!! The staff is friendly and has it together. I don't mind coming to this one. It's nice to see upon every visit they filter their employee hiring unlike other locations. read more

Banana Berry Smoothie FTW!!! While I seldom come to Jamba Juice these days, I always wonder to myself why that is the case when I do in fact taste their smoothies. Always very fresh, tasty, and way yummy! I came here yesterday with my wife and toddler and I got a smoothie and a wheatgrass shot. I felt like a million bucks for the rest of the day! read more

This is a good Jamba Juice to stop at when you go on long bike rides near the Iron horse trail. Service is friendly; drinks are tasty but just a tad expensive. read more

I ordered two bowls. It took ten minutes. There was a couple of people ahead of me but they had already ordered. After I was the only person in there it still took an additional five minutes at least. The bowls were sitting there melting while 1 out of the five people working tried to track down a banana. At least the lady thanked me for my patience. Also-wearing sunglasses is not a good way to take someone's order. Hopefully they can speed up their orders in the future. The flavor is good and that's why they get two stars instead of one. I won't be coming back to this location again. read more

I always enjoy a cold Jamba Juice after a workout or on a warm day. The owner of this franchise location needs to increase staff on potentially busy days. Yesterday, the staff members were doing a wonderful job handling a seemingly endless line with only 3 workers (cashier, blender prep person/dishwasher, and server). They were all polite and cheerful, in spite of the backlog and sometimes unruly crowd (kids knocking over drinks, people changing large orders). read more

Quick, light, and great for a snack. When you get the all fruit smoothie, even healthier!

I just started going here....it takes quite a long time to get a smoothie here. There is a very interesting guy hopping all around making your drinks...he's half the draw to this place. I can't believe how expensive this place is now though. read more

Best smoothie in WC. Sometimes a little anxious to close early. One I walked in 15 min before closing and was told they where closed.

Came here in my 30 for two drinks there was no one in line but it took the girl 10 mins to ring me up. Super not pleased with the service. Ended up spending my entire 30 here. read more

Hour + wait; People who ordered after us were getting drinks before us. Very disorganized and inefficient. Usually ok, but extraordinarily bad this time. One of the drinks wasn't even fully blended and was very chunky. read more

It's nothing special (this Jamba Juice) but I'm currently addicted to smoothies and so it works. No better or worse than the next. But then today my favorite smoothie, the yogurt strawberry banana one (strawberry sunrise i think it's called) was the best strawberry sunrise I ever had. Got me thinking, damn, is Jamba's problem that they just have crappy unskilled blender operators who never made it right or can't consistently make it right? Or did I just chance upon the most gifted smoothie natural who's schedule I should memorize? Well... Don't much care to know, since I'm not counting on getting one as good from the next Jamba or the next time I'm there, but It was a damn lucky Friday the 13th for that. read more

Friendly and quick service -- clean and well-maintained premises. Plus outdoor seating! Great place to stop for a nice cold smoothie after a stroll on the Iron Horse Trail. read more

Slow service. 3 people working on a Saturday night and only one customer ahead of us when we came in and no one after us. Not sure why it took so long to make 3 drinks with 3 people working. Bathroom was disgusting too. Dirty floors, no toilet paper on the rolls, and it smelled like a port a potty. read more

When I'm craving a healthy smoothie and didn't have time to make my own, the Apple 'n Greens smoothie fits the bill. The folks here greet everyone with warm smiles and fast service. read more

Ok so I have been loyal to this jamba 10 years but lately I dread going to this location. Some of the staff is great. The rest, well we won't go there to keep this short so we will just say horrible rude, unprofessional and incapable of making drinks right. About 60% of the time, I get drinks that taste awful. Mind you, I have been getting the same few drinks for ten years so I know how they SHOULD taste. Lately I have even been getting foreign fruits in my smoothies. Like getting mango in a drink that doesn't come with mango. When I say that I get mango I mean the mango overpowers the extra strawberries that I asked for. I only still go here because it is the closet one to me. read more

I always return to this Jamba Juice in the Countrywood Shopping Center in Walnut Creek, because Austin makes the perfect smoothie for me every single time I order here. I have never once received a drink made by him that wasn't fantastic. He always brightens my day with his attitude and uplifting spirits. I am sad he told me that he will be transferred to another Jamba Juice location, and I hope he is valued there as I valued him here. read more

This jamba is right next to the trail for easy access when on a bike ride, walk or run

They are located in the Safeway parking lot... and ran out of peanut butter. I was told this after I ordered and after a decently long wait. read more

Came in right before closing in my PJs and staff was nice and happy to make my jamba. Seem very clean. Thanks guys!!

Jack was a awesome! I asked for a matcha shot which both Pleasanton and San Ramon refuse!!!!, to make as it is no longer in their system and without hesitation he said sure. He was very kind and apologetic even though it wasn't his fault for the other stores. It was delicious! Everyone there was friendly and the store was very clean. read more