Parking is difficult to find for this location in n as it's on a busy Main Street and a semi private residential streets with very limited street parking. Walked in, clean overall, two customers were finishing up and leaving. No one else in sight. I walked toward the kiosk to custom make my acai bowl. Did 3 bases (Blue Bliss Blend) and picked strawberries, blueberries, coconut, gluten free granola and goji berries, bee pollen, honey. It was ready within 10 minutes staff came from behind the swinging doors and called out my name for the order. I will say I wish it was less base and more toppings. The toppings felt BERY scarce in relation to how much base I received. It was a good bowl, blueberries tasted slightly frozen but otherwise a good snack/meal. read more

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Really like their hot bowls - healthy and filling. The smoothie is too watery and lacks flavor of ingredients because it's too watered down. Great for a hot day though. Service is very mediocre and minimal and I would consider a grab and go restaurant that happens to have seating. read more

It takes 45 minutes every single time I order something here. Chronically understaffed. Acai sounds like a quick serve restaurant option but I always realize I could have done a full sit down meal elsewhere. Good food and nice staff but I've lost all patience with this terribly managed location. Based on repeated past experience and a history of other reviews like this, management is doing nothing to change this situation. read more

I like eating these bowls but they are so understaffed it's insane. I don't know why I keep coming back at this point. I pre order a bowl 20+ minutes in advance and when I arrive I usually have to wait another 20 minutes, so 40+ minutes total. When I get there there are always others waiting, including people trying to cancel orders or get refunds. They only ever have one poor teenage kid working at a time who has to make all the bowls and work the register. They need to stop taking pre orders and DoorDash if they're gonna be this understaffed, especially at the price. It can't be that hard to have two people on staff at a time. Also there is no parking, just bad street parking. read more

Will get the job done if you're like me and feel you must have some green juice in your system. Otherwise, save your coins and look elsewhere. Overpriced for their size juice. The "large" is more a size medium. There's no create your own juice option. The wellness shots are bottled and not fresh. Definitely turned me off juice wise but I can't speak for their bowls. That may be their specialty hence the name haha. read more

Vitality Bowls - Juice Bars & Smoothies Near Me - Lafayette, California

Love this spot! The customer service is top notch and ingredients are so fresh and yummy!

UPDATED. I order multiple vitality bowls every week. I'm a regular customer. Today I ordered six vitality bowls, and they delivered five, with five things of granola on the side, so it was obvious that one bowl and one thing of granola was missing. I called to let them know that one was missing and I got an incredibly defensive manager who talked down to me like I was a child. You're in a customer service industry. All you needed to do was offer to fix it but I got repeated defensiveness. I had chosen the Lafayette location because the Pleasant Hill location had terrible customer service. Now I realize bad customer service is it is a vitality bowl corporate-wide problem. I won't be ordering from them again. What a shame. NOTE: The rude manager told me she would refund the missing item at the end of her rant. She did not. UPDATE: UPDATE: I was contacted by the company the next day and notified of a refund. More importantly, however, they apologized for the behavior of their staff. I'm impressed with their response and wanted to make sure that was known. My hope is they impressed upon their staff, the importance of customer service. They clearly understand it. read more

I order my bowl and wait 45 minutes before I finally get it (there were 3 other people in the store and I was first). The staff was rude and served at least four people before I got served. They also didn't say anything about the wait or bag up my bowl like everyone else who took it to go. Then I opened it and it's not what I ordered. Overall a bad experience. read more

Vitality Bowls - Juice Bars & Smoothies Near Me - Lafayette, California

Staff member who I spoke with was extremely rude. I think she might be new because I've been coming here for so long and never seen her. She argued with me about the accuracy of my order and that she "made it right the first time" until I read to her the ticket that I handed her. I had to go ingredient by ingredient to explain to her how to make the bowl and how it says it right there on the ticket I handed back to her. She "remade" my bowl (took to the back) 3x and it was still incorrect. I had to wait an additional 10-15 minutes for her to figure it out and she couldn't even get it figured out. It really isn't that difficult. She ended up scraping off the toppings and putting them back on but by then the bowl was completely melted and the toppings were STILL wrong. I am missing many of what I paid for in addition to what the bowl comes with in the first place, including goji berries and almonds. I really don't understand what is so difficult about this situation and why it was still not right in the end. read more

Vitality Bowls - Incorrect bowl & small portion - Juice Bars & Smoothies Near Me - Lafayette, California

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Mariah and Jenny were sooo amazing at Vitality Bowls Lafayette today -- helping me remember which dressing was soo delicious and being so patient, thoughtful and kind with my order. I highly recommend, plus their menu is all delish! Thank you Mariah & J-Loh! I'll be back! read more

Even though I've had their bountiful açaí bowls in the past at other Vitality Bowls locations, I really wasn't looking for this superfood chain spot when I came upon it as a detour during a long walk on the Lafayette-Moraga Trail. Its only qualification for me patronizing this shop was its familiarity to me and my own delusion that I could eat something "light" in the late afternoon. My sheer ignorance led me to ordering the $8.99 Vitality Wrap with an additional $3 for Grilled Chicken. The price was fine, but the calorie count left me slack-jawed since it was 770 calories without the chicken Holy smokes! That probably meant I was kissing a thousand calories for the indulgence of hummus, avocado, grains, roasted potatoes, red onion, lemon tahini vinaigrette, and something called superseed crunch. It was all enveloped in a large tomato basil tortilla (photo: https://bit.ly/39stqVf). It wasn't bad, but if I had the toast instead of the tortilla, I could've cut out three hundred calories. Let's just say I need to be more mindful about my choices. I felt like I had to jog the rest of the trail in double time. OK, like that really happened. My Fitness Pal slapped its forehead though. FOOD - 3 stars...certainly filling and tasty enough but the calories hit me hard AMBIANCE - 3 stars...pretty much like every shop in the chain with just a couple of tables set up for eating SERVICE - 3.5 stars...someone in training TOTAL- 3 stars...the wrap must be for triathletes RELATED - Exploring this part of Contra Costa County? Here's a collection of places I've visited and reviewed: https://bit.ly/2x1rlsD read more

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They had only one poor girl running around in the back during the lunch rush. Took over forty minutes, and I ended up having to get refunded due to my lunch break ending. Severely understaffed. read more

Ordered my go to smoothie...Power Protein with extra Whey. It was so good, thick and perfectly made. One of the best I have had and they are always good. Don't normally order in this location but it was delicious! Great job! read more

Love my açaí bowls but man does it take forever to get one. If you're not in a rush, it's a great spot. Never gotten a bowl under 30 mins here though.. even with only 1 customer in the entire place. They need to have multiple front and back staff to expedite the bowl making. read more

Health code violations cannot be ignored. I took my children in for a smoothie this evening. We used the kiosk to order, as there was no staff present, and went to use the bathroom. After waiting a very long time for the restroom and noticing there was still no one in the kitchen, the toilet flushed, the door started to open and an employee exited the bathroom WITH THEIR APRON ON. I walked over quickly to ask the employee to please cancel our order. She rolled her eyes, huffed and puffed, so I let her know we needed to cancel our order because she used the bathroom with her apron on. It's a health code violation. She interrupted to tell me they use the bathrooms with their aprons but there's a hanger on the back of the door in there. I told her we didn't want a smoothie after she wore her apron in the bathroom, I needed a refund. She was speaking over me and began raising her voice. She said she couldn't give me a refund because I was never charged. I tried to tell her I received a confirmation number at the kiosk and the receipt was sent to her computer. She continued talking over me, telling me to leave and that she didn't want my business. I didn't want to be there any longer, I just wanted a refund. She made comments about my children and how she would be behaving differently if they weren't present. Luckily another employee arrived. The first was still raging, so it was hard to hear but I thought the second employee said their system wouldn't allow the refund, so I took my children outside to check with my bank so they would not have to listen to her any longer. She was still yelling at me as we left. I considered not writing this review, it just feels like more negativity, but I can't get past the fact that an employee was making smoothies in an apron that had just been in the bathroom and thought it was ok. Disregarding heath and safety and acting like your customer is the problem for not wanting to eat contaminated food is wild. read more

All açai and very slight toppings. Way overpriced and feel pretty jipped. Definitely won't order again

I had a busy morning and was rushing to grab something to eat before work, so I placed a pickup order through DoorDash. Unfortunately, when I arrived, DoorDash wasn't working properly. I was worried I'd have to leave without food because I was short on time--but Maria stepped in right away! She quickly took my order in person and had me out the door in no time. Great service and such a lovely attitude--thank you so much, Maria! read more

I went into vitality bowls yesterday afternoon and while I was waiting in line, the workers started getting into an argument with two women trying to have their smoothie remade. The workers were yelling at these customers and one worker even told them to "shut the f-- up". The two customers were being very patient and calm (one was even holding her sleeping baby), so I'm confused why the workers escalated to yelling. I immediately left and will never come back to an establishment where they treat customers this way. read more

I'm hooked! I never really had a legit açaí bowl aside from the one from Costco and packaged ones from Trader Joe's (blehh). I decided to try something refreshing and healthy so I ended up here! No regrets! I ordered the tropical bowl (medium-$11.99) and added peanut butter ($0.75). Can't forget the Yelp check in for an additional 10% off! the açaí bowl was not full to the rim but just the perfect amount as it was extremely filling! The açaí bowl was not overly sweet, but note to self, ask for extra honey next time! It was still good and very aromatic with the tropical fruits blended with the açaí. I still can't believe that this is a healthy treat! I would definitely come back next time to try the other bowls! Parking: street parking only. I was lucky and found free street parking across from the senior home, around the corner from Vitality bowl. However, I don't think parking is difficult in the area as it is normally not busy. read more

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Delicious açaí bowls with plenty of options to choose from. I did the original and it was exactly what I was craving. Perfect size and had great flavors with just the right balance of sweet fruit and crunchy granola. Highly recommend! read more

Vitality Bowls - Juice Bars & Smoothies Near Me - Lafayette, California

5 stars for keeping it OG with the açaí bowl (I.e. the "vitality bowl"). I love all of the bowls and smoothies I've tried, but my one gripe is with often having to wait to pick up my order until someone comes out from the back. There's a bell on the door, but it's pretty faint. I find myself waiting on nearly every occasion for 5, 10, 15, 20 minutes sometimes - waiting for my order that is likely already made and waiting for me in the fridge! End rant :) Lucky for this superfood gem, I'm obsessed with their bowls and could eat here every day of my life for years. Also, loving the new food / snacks / quick bites from "the harvest kitchen" read more

Vitality Bowls - Yummy! Warrior Bowl + The Dragon Smoothie - Juice Bars & Smoothies Near Me - Lafayette, California

I order Vitality Bowls a lot. Their salads are delicious and they have good gluten free options. The key to a successful experience is to use the app to order ahead of time. That will ensure that it is ready when you arrive. I have seen them really working to improve their processes and staff. They have a new manager who is very sweet and has really helped to organize things. I have seen a lot of improvements. If you haven't tried the new app then give it a go. It works significantly better. There is still room for improvements but they are working on it and it's more of a corporate operational issue than an issue with this location. I just love that there is a place that helps me to get healthier options. Keep in mind that you probably have to modify the bowls to lower sugar and add veggies but once you get your order down it will be your new favorite place! Happy eating! read more

Came here to grab a quick smoothie. We waited in the front for a while only for someone to come out and say you know you can just order from the kiosk. Not hello welcome in, we were told to go to the kiosk and so we do and after placing our order we have been waiting for 20 mins and no drink and when we asked they have lost our order & thankfully we had a receipt to prove we ordered a smoothie. Also no one else was in there besides us so don't understand why they couldn't have taken our order directly instead of telling us to go to the kiosk and then losing our order when they should be expecting a order to come through since no one else was in there besides us. No one checked on us, we had to literally grab their attention to say hi we are still waiting for our drink. It was a hot day and just a bad experience here! read more

Order went in at 11:30. It's 12:27 still not out. Was quoted 11:50 pickup. Staff is overwhelmed. Management needs to staff appropriately or shut down ordering online. read more

Amazing service: we accidentally ordered from the wrong location and they made us a replacement. We aren't from the area so we really appreciated the great customer service. read more

This was the first time I've tried this place and I had ordered a pick up. First my salad totally wrong and just sad didn't taste all that great. The mint was not fresh it was all dark and mushy, the wrong egg was added, the only substitution I did was no tomatoes nothing else the steak. The lime or lemon vinaigrette wasn't on the salad it was something else. And not only was the salad all wrong and not good but my juice seems like it had beets added to it which was not suppose to be like that. I order for a pickup and the girl didn't let me know about any of the subs that were done to my food and drink. And it took to long for a pick up when there was no one there as in customers. So sad honestly read more

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I have now had several issues with gift card I purchased here not having any value on them. Several weeks ago (my review is late!) I tried to use 2 gift cards I bought from Alan at this store. I was told neither had any value remaining. I still had the receipts on the cards I asked the person who helped me if there was someone I could speak with and was told no. I then had the same issue with different gift cards that were also purchased at this store. Either the gift cards are begin wrung up then cancelled and someone is taking the cash or something else is going on that needs to be addressed. I'm out over $200 and not amused. read more

Is this breakfast or lunch? Neither or both it's up to you. Surprisingly enjoyable combinations to tantalize your tastebuds. My favorite so far is the Tropical Bowl. I am not sure if it's the organic granola or the base mix or other fresh ingredients but I am a fan. Service was friendly and efficient considering it's made to order. Street parking was available within 3 min of arrival. Lots of other retailers compete for the parking so if you are impatient park in the garage. read more

Vitality Bowls - Tropical Bowl - Juice Bars & Smoothies Near Me - Lafayette, California

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Ordered a smoothie over the phone (3/10/25 at about 330pm). The girl said ready in 5 minutes. When I arrived 10 minutes later she hadn't start the smoothie and after another 5 I asked her what was going on. She then started screaming at me saying she's only one person, when I asked for her name she refused to provide it read more

I ordered a large bowl and a medium bowl, and when I got home I noticed the large bowl was not full there was a significant amount missing. I weighed the 2 bowls and noticed the medium bowl (green container) was actually 4 ounces heavier than the large bowl (purple container). What a rip off read more

Vitality Bowls - Large bowl - Juice Bars & Smoothies Near Me - Lafayette, California

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The smoothies are really watery, tasteless and over priced. Service is meh. I wouldn't recommend it

Absolutely 0 service. Been standing at the register for 10 minutes without even a nod from an employee. Would be easier to help myself to the drinks, cookies, granola bars and cash register than to get someone to help me here. read more

Wonderful smoothies and bowls. Good selections of savory items. Nice and helpful staff. read more

This place has the second best açai in town after Main Squeeze in terms of using actual açai and not sugary sherbet like Jamba Juice and most of the others who offer "açai". Obvio q nengeum chega a comparar c açai brasileiro, mas e uma das melhires aqui. What I dont like is the impersonal computer interface in the store. Ive waited 10 mins before w out seeing a human read more

Very delicious and super cute and clean inside. The cashier was nice.. they have a good healthy variety. We like the tropical bowl and the prices are reasonable and hopefully don't go up. Want to try the wraps next time. read more

Waited 45 minutes for two bowls. Unfortunately this looks to be a trend based on some of the other comments here. Only one person working with a "please use self order kiosk" at the register. Also, skimped on the goji berries in my order! Get it together, Vitality Bowls. read more

Such a nice place with excellent food. The menu is great and the staff is so friendly/helpful. It is very clean and in a nice location. We will definitely be back soon. read more

Vitality Bowls - We loved it! - Juice Bars & Smoothies Near Me - Lafayette, California

I always order over the phone ahead of time and it takes about 15-20 mins for my order to be ready depending on how busy they are. My go to orders are the matcha madness smoothie or the nutty bowl with extra banana! Staff is pretty friendly but theres Rarely staff at the counter, when I go in they're normally in the back area. read more

Vitality Bowls - Juice Bars & Smoothies Near Me - Lafayette, California

My go to is the Tropical Bowl +almond butter. It cut's the sourness and tastes so good! So brava to the Vitality Bowl Franchise, because their stuff is delicious, but this review is for this specific location. The bowl itself is great, but the service here is so slow. And they've gotten my order wrong a handful of times. One time I asked for almond butter and they added peanut butter to my bowl instead. For me it wasn't a huge deal, I'll take the peanut butter, but can you imagine if someone with a peanut allergy got that!! You guys need to be careful--seriously, you can kill someone. The staff that works here looks like they are so bored, and they don't give you their full attention. That's why you're getting these orders wrong! On top of that service is so slow. I've come in several times where there is only one other person sitting down other than us, and it still takes 20-30 minutes to get our bowl. I love vitality bowl, but I won't be returning to this location. read more

I've been to the Pleasant Hill location awhile back, and was pleased with the portion size and flavors! It's a perfect and healthy meal (or snack/dessert) to have when it's hot out! It was cold on this day however, so I tried their turkey sandwich and a smoothie. I was pleased to find out they have actual food here! The cashier was very nice and informative; telling me all the ingredients in each smoothie I asked about. The sandwich was a bit small for its price, and I felt like I could make it at home...the ingredients were very simple. BUT I still enjoyed it! The smoothie was great, it wasn't overall sweet or thick. They also have free wifi :) Overall: It's located in a cute area (just finding free parking will be difficult) and if you feel like eating healthy, definitely come here! read more

Vitality Bowls - Juice Bars & Smoothies Near Me - Lafayette, California

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