Just picked up a drink after a dentist appointment. I was having trouble talking so I apologized to the staff and they were so sweet and kind. The employee said she would have my drink double blended for me so it would be easy to drink. So thoughtful! I wish I remembered her name, thank you! read more

Jamba Juice does a pretty great job at staying consistent with their flavors. I've been to a few different jamba juices and they always taste great. My personal favorite is the Caribbean passion. It's a classic and always tasty. Especially on a hot summer day. Another great one is the acai bowl. Super refreshing on a hot day. I especially love the fresh fruits they top it off with. read more

Jamba - Caribbean Passion Smoothie and Acai Primo Bowl - Juice Bars & Smoothies Near Me - Pasadena, California

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Love Jamba Juice, it usually never disappoints, but unfortunately, this time it was disappointing. If you look at the picture, you can see the drink isn't even filled to the top. For a $8 drink, I would expect it to be filled to the brim. I did not get enough juice. Please fill drinks to the amount it's worth. Thanks. read more

Jamba - Juice Bars & Smoothies Near Me - Pasadena, California

Honestly, I do t know why I continue to come here. Actually, I know why. It's because my daughter loves a smoothie... Due to covid only three people are allowed in at a time.... because they have closed off half of the restaurant. So you wait outside in line while people just walk-in the store ahead of you. I walked in with my daughter after someone left and the man told me one of us had to leave because of the restrictions. So my daughter leaves. Less than a minute later, 3 more men were walk in and the man says nothing to them. So I said something along the lines of "it we were men would it be ok to crowd in here" the staff ignores my comment and then tells me my order will take over ten minutes... wow! read more

Paid $6 for a cup that couldn't even be filled to the top. When I asked about it, they just shrugged their shoulders. Looks like I got razzmatazzed. read more

Jamba - Where's the rest? - Juice Bars & Smoothies Near Me - Pasadena, California

Why list a phone number if nobody who works there will pick it up? I called over and over again to change an order because of allergy I knew nothing about before placing the order and it would just ring until it disconnected. And it's not like I waited a long time to call. I called less than 5 minutes after the order was placed. read more

Busy Jamba Juice location located in the prime shopping district of Lake avenue in Pasadena. I can say that unfortunately there is nothing positively memorable about this Jamba Juice. Jamba provides a consistent experience with a selection of smoothies or juices. Prices do seem a bit high for what you get, and there is quite a lot of sugar in the drinks. My kids love it, so i was confused why I got attitude when I asked for an extra kids cup. The worker seemed slightly bothered that I was asking for it. More so, did she go above and beyond by offering me a extra lid or an extra straw? Nope, she handed me just what I asked for. A single extra cup and walked away (in haste). I then proceeded to reach behind the counter and get the straw myself. I probably will be back to this location when it is convenient, but this is not an everyday destination for me. On a hot day, I would much rather grab some T-Pumps Boba, which is right down the street on Lake. read more

Should be zero stars. I got 2 'free menu item' cards 2 years ago after a terrible experience at this exact same Jamba Juice. So I decide to go and give them another shot. What a terrible mistake. Place my order with a young kid who was way to interested in his coworker rather than actually doing anything remotely close to his job. Zero greeting, no hello, hey how you doing, zero, nothing. Give him the card and he tells me that there's no balance on the 'gift card'. Even though I know the card is for a free menu item, it's not even worth trying to explain this to this guy. Fool me once, shame on you...Fool me twice, I'll never go back to this Jamba Juice or any for that matter. If you're asking yourself, 'How hard can making juice be?' Well if you go to this location, you'll quickly find out. read more

Great juices and amazingly friendly service! Jonathan and Andy are the best, always explain new products and generally make my morning!

Last time i came here about 20 mins before closing. I understand why the guy at the cash register was feeling annoyed about everything that was happening around him but that also does not mean that you don't keep it cool in front of your customers. I wanted to use a buy one, get one coupon and he seemed annoyed that I even pulled it out in the first place. When I asked if I could use my coupon he said "I guess, what can I get you?" I placed my two drink orders and after scanning my code, it turned out that their system was down which made him even more annoyed. Its not my fault that its broken...... Anyway, i ended up leaving without buying anything. read more

Came in earlier and the heat in there blew me away. I don't know how they let their workers work in such high heat and can't imagine how they feel having to be there for hours. It was miserable even just waiting there for my smoothie. No one should ever have to go through this experience. read more

I was thinking of getting some jamba juice after a workout to cool down at this location when I was met with a temperature hotter than the summer weather inside the store. The temperature were sweltering in the store which made it uncomfortable to wait even 3 minutes for my drink. While the smoothies were fine, the thermostat should definitely be checked. read more

Hey it is super hot in here and the workers were still so nice but i don't know how there working. I feel like i'm boutta pass out I had to wait outside for my drink. Manager should be held responsible. read more

This is my favorite Jamba Juice location because the help here just got better! Jamba Juice has a secret menu just like In N Out does. I've tried the white gummi and the pink starburst just like the candy. Check it out and enjoy: http://www.jambajuicesmoothies.com/jamba-juice-secret-menu/# read more

Please update closing time to reflect when you will not be able to get a drink. Store said 9pm, went in at 8:25pm and was told they're not making anymore drinks. This is the 2nd time I've come in and been told I couldn't get a drink. I've been coming to this store for years. read more

Cannot complain about coming here, what kind of chain restaurant has staff that actually bothers to know your name? Oh right THIS ONE. Issa told me today that his goal is remember the morning regulars' names. Love this attitude it's awesome! Cannot beat the steel cut oatmeal, don't forget it's $1.09 including tax on Wednesdays! read more

Jamba - Juice Bars & Smoothies Near Me - Pasadena, California

They didn't have pineapple syrup so Eamonn helped me out and offered a substitute sugar base for the Mango-a-go-go. Great customer service!

My husband and I came by here this afternoon during South Lake Ave's Holiday Fest. Jamba Juice happened to be one of the participating vendors offering discounts. So we took advantage of it and stopped in for a 9 oz pumpkin smoothie for only $2 (prior to tax). We arrived around 1:45 pm and it was pretty quiet and wasn't much of a line. I would have preferred the smoothie to be sweeter, but my husband thought it was good. The employee who took our order was friendly. There are some chairs and tables inside here (outdoor seating as well) in case you would like to hang out here for a while. Also if you need to use the restroom, you need to ask for a key (the key is attached to an ice cream scoop). Overall, an A-Okay experience, thus a 3 star rating. By the way, this palace is located right across from LA Fitness and Souplantation. read more

Best jamba juice that i've ever been too Great smoothies, snacks and service. (3 S's that everyone should appreciate!!) They never get my order wrong or make it too tart or too sweet. They make it just the way I like it, especially when they don't make my boosts so obvious to taste They make sure to welcome you with a smile and they're all pretty enthusiastic here. If you go here enough, they'll recognize you and your favorite drinks, which I love because they'll know how I like it as well. White gummy and Pink star are my faves Strawberry Nirvana if i'm feeling "lite" sometimes :P read more

It's just ok...hard to get to due to parking and location. It is almost always packed so great for the business....but causes a bit of a wait. The smoothies and juicers are consistently good though!! read more

Jamba - Juice Bars & Smoothies Near Me - Pasadena, California

The store today was extremely hot and made my experience very uncomfortable. The workers should not have to work in these conditions with temperatures being about 90 degrees outside and feeling the same inside the store. I was only in there for about 15 minutes but I can't imagine how uncomfortable and hot the employees were having to work there with no air conditioner. Regardless of the extreme heat in the store the workers were still being polite and respectful. These workers should definitely be able to sue Jamba Juice for unsafe working conditions. read more

Not a fan of this branch. The people here work at a negative speed per hour. They are also really uptight about coupon use and won't take the coupon if it's on your phone. I'm just giving it a 2nd star because the quality of the drinks are the same as other Jamba Juices that I've been to. This Jamba Juice is at a prime location on Lake Ave. Across the street from LA Fitness. In walking distance of Trader Joe's and other shopping mall complexes where people can leisurely stroll in to grab a smoothie if they choose. I recommend they don't get so stingy with their customers and deliver quicker service or else they're not going to be here much longer. read more

There were two people in here working their butts off. Her name was Lucy and a guy (not sure of his name). They were getting yelled at by some irate customer but didn't lose their good attitudes while making 12 drinks. The other girl was working then her phone rang and she ran in the back and never came out. Was on there for 10 minutes as it was pretty busy. The two actual workers were doing great and I felt baddie them since the other girl wasn't helping. read more

I came to this location to get a cold smoothie and cool off but as soon as I walked in, immediately me and my sister were hit with a heat wave from the lobby. The workers here had great customer service and made our smoothies correctly but they do not deserve to work under these conditions. The thermostat, which is clearly visible to customers in the lobby, read 93 degrees. This is not okay and very much illegal. Whoever makes their worker stay in this environment needs to be investigated. read more

Have always been a fan of Jamba Juice. My all time favorite which I get almost every time is the "Acaí Super-Antioxidant smoothie" but I decided to try something new this time and saw their seasonal menu which was the "Vanilla Blue Sky" smoothie which wasn't that bad but no where close to the Acaí smoothie. They always provide great customer service at this location on Lake. read more

Jamba - Menu - Juice Bars & Smoothies Near Me - Pasadena, California

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Waited 8 minutes just standing there for anyone to even acknowledge i was there. There was no hi or any sort of greeting just went straight to "what are you ordering." one guy is washing dishes while the other guy who took my order was making online orders and texting on his apple watch while the customers waited. ZERO customer service and the energy is horrible. only come if you have 30 minutes to spare for one smoothie. read more

Terrible service from slow and unhelpful employee named Tyra. First the team made my drink and didn't announce it. After ten minutes I came to ask and they handed me a melted smoothie. I asked them to please remake it, which they kindly did. However, they left an inch off the top. I asked them to please fill the cup, as I paid for a large size and that inch is basically the difference. Tyra said it was full. I looked at the cup. Back to her. Back to the cup. Clearly not full. I looked at the girl next to her, who unhelpfully offered "sorry we already emptied that blender." I went to the cashier, asked for a refund. She saw the whole situation happen, and to her credit immediately gave the refund. However, she didn't know how to work the system and called for help. Guess who came over? You guessed right: Tyra. So Tyra did something on their screen, and told me it was refunded. I asked for a receipt. She said they can't give me a receipt. Then she said "give me the drink back." I looked at her like are you freaking kidding me for about 20 seconds. Then I said "are you kidding me?" She was not. Jamba, please train your employees in good service, filling cups, and printing receipts. Thanks! read more

After a beautiful day of hiking, I went in to grab a smoothie. I waited in line and ordered. After ordering I was told, sorry our Apple Pay is down on this register, but if you wait until my coworker comes back from break you can pay on the other register. So I waited. After a few more minutes, I was told oh, sorry This register is broken too! So after waiting all that time I had to simply walk out... because I had no other form of payment! Fix your machines or don't advertise you accept Apple Pay! read more

Eamonn was very helpful and attentive to my order would definitely come back to this Jamba Juice. Great service!

I have been coming to this location since at least June 2020. The staff is awesome, always friendly and super efficient. Since I am a creature of habit, coming here almost 5 times a week, both Eamonn and Stephan know my order. There are other locations close to my work but this one has the best vibe. Thanks for being my dependable Jamba read more

I Came in for a quick drink but found fruit flies on the pastries, a Angry customer upset over her incorrectly charged purchase and the other employee talking on his phone while there was a line, if it wasn't for a customer pointing out that I was waiting and next I would've left Oh and they didn't offer my rewards but All things consider I think I'll just stick to the location in Hastings ranch Edit ordered an aloha pineapple with no banana and peaches instead told the guy this did not add it to the order so I just told him to cancel the order and give me my money back I'm never coming back here read more

If you come to this location & order an açaí bowl they will make all the orders of everyone who came in after you & only ordered drinks before they bother with your order. Spent 20 minutes waiting to place an order & another 20 waiting to receive the order. read more

Jamba - Juice Bars & Smoothies Near Me - Pasadena, California

I got an açaí bowl from Jamba Juice on Lake in Pasadena, the açaí was iced I felt I was eating ice chips and had a after taste in it and the blueberries were very soft and soggy , they weren't fresh. Never will go there again. read more

It's your run of the mill Jamba Juice. The good thing about this particular Jamba Juice in Pasadena is its ample FREE parking. read more

We came here on 3/15 and they didn't say anything about the bogo deal that was running from 3/13-3/17. We were in a hurry and so I didn't check any announcements on my yelp. The guy that helped us told us they didn't take big bills so we waited for my brother to come with smaller change. He didn't tell us that our drinks were being made already and just told us to call him when we were ready. After we paid we waited for a long time until I realized either they made our drinks already or they just forgot. I asked her where our drinks were and she got really angry and thought someone swiped them but then we found out someone just put them into the fridge. read more

This location loves canceling my mobile orders. Then I'll go in and they'll have the item they canceled. Like they just don't want to make it. Generation that works here don't care about anything but themselves. read more

I really appreciate the guys who work here. I work very nearby and they always have a pleasant attitude and they have really positive and friendly attitudes. Excellent customer service skills. Due to this and the yummy & healthy smoothies I keep coming back. Thanks! read more

About two weeks ago my family and I went to this Jamba Juice on south Lake Ave and one of the items I ordered is the Razzmatazz because my child is allergic to dairy. When we got home my child started eating it and got a MAJOR allergic reaction with stomach pain, breathing problems and then started vomiting. I contacted the manager on duty and gave her my order number and I asked to find out why the Razzmatazz has dairy when the menu says is dairy free. She said she was going to ask the employees and she never got back to me. That is so impolite and unprofessional. Not happy with the manager's approach to this matter. My kid got so sick is not funny. If the product is advertised as not containing dairy then that's what my kid should have gotten. read more

My experiences at this location have been pretty disappointing, even before the pandemic. I put in mobile orders and, while they are ready when I arrive, no one is actively taking care of that line. When I indicate that I have placed a mobile order, the first thing someone will say, without asking my name, is" We're working on it. " Each time I have to say that I put it in 15 minutes earlier. A different person will then look in the fridge and find it ready to go. I've just decided to stop coming to this location, period. The last time I picked up my order, both smoothies were super runny... read more

This place really wants to go home early 7 o'clock and they've already put all the tables away and all the patio seating is put away 2 hrs prior to close, can't eve sit if you want read more

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