COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask. All customers are not expected to wear a mask. It's optional now. The staff also wears gloves when handling food. There are some hand sanitizers available for customers to use. This place has some indoor & outdoor seating available with no limited capacity since it's located inside a mall. They are not sanitizing in between customers. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was grabbing my drink from this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They currently don't have happy hour. They also do not allow pets in their establishment UNLESS it's a service animal. It's the mall's policy. Parking: The parking lot for this establishment is fricken massive since it is located inside a mall. Lots of parking spots for you to choose from. Be careful because some spots are smaller than others. Drink: I ordered a large passion fruit green tea without boba. It's so refreshing, tasty, and tropical. It combines green tea's earthy notes with the sweet-tart flavor of passion fruit. A very yummy drink. Staff: The staff here are very fast, welcoming, and kind. They accept both cash and credit cards. There is no credit card minimum. read more

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I have heard of the it's boba time chain, but have not thought much about going until my mom suggested to try. We shared the tiger sugar milk tea drink after receiving a recommendation from the barista. After waiting for 10 minutes in a not so busy time of day, we got our drink. Despite requesting less sugar for our drink, I was still convinced that this drink had 100% sugar (perhaps I ordered wrong too). In addition, this boba drink was not great value. Within the Santa Anita mall, I would encourage others to visit other boba shops for a better experience. read more

It's Boba Time - Arcadia - Tiger sugar milk tea - Bubble Tea Near Me - Arcadia, California

My experience here was positive. The drinks were satisfying. This business is a kiosk located inside the food court inside the Westfield/Santa Anita mall. Seating/tables are available in the vincinity. read more

It's Boba Time - Arcadia - Bubble Tea Near Me - Arcadia, California

This location wasn't as warm and inviting as other Boba time locations. They said they can no longer split a large into two cups which was annoying, considering other locations happily spit one drink. I ordered the new banana matcha and it was ok. Nothing memorable or special to make me want to reorder. read more

It's Boba Time - Arcadia - Ordering area - Bubble Tea Near Me - Arcadia, California

I got the matcha latte 50% sweet and it was perfect. This location is at the food court at The Santa Anita Shops in Arcadia. So it does get very busy on the weekends. I was pleasantly surprised that a boba shop like this one had decent matcha. The ambiance was noisy and loud. read more

It's Boba Time - Arcadia - Storefront - Bubble Tea Near Me - Arcadia, California

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Great service! Great drinks. Located inside the Santa Anita mall by the food court. We parked on the south side by Cheesecake Factory and valet parking. Through the entrance is the food court, it's located in a center kiosk behind the construction area for kura sushi on the first floor. Drinks come with a free boba scoop. With plenty of boba options at this mall, this is a convenient, quick and easy choice. Would definitely return to try more of their menu. read more

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My nephew introduced me to this place. He decided to treat us at It's Boba Time. He bought everyone a large Watermelon Slush, except for his Dad. All but my brother started laughing. My brother received a taste of his own medicine. My prankster brother got punked! This place has interesting beverage choices, but I always order their Watermelon Slush. This evening I saw that they had an Oreo Thai Iced Tea. I love Thai Iced Tea, and I like Oreos without the cream in the middle. I'll continue drinking my Watermelon Slush. read more

It's Boba Time - Arcadia - Delicious Watermelon Slush - Bubble Tea Near Me - Arcadia, California

Why the hell do you charge me for no ice? If you charge me for no ice fill the cup up. Like what the heck.

It's Boba Time is never my favorite boba shop. Maybe quickly level, so I rarely ever get it. But it was nearby so I went anyway. Plus they're usually on the cheaper side...but nope maybe not anymore. Got the new watermelon passion drink. It's special comes in the fancier cup. 7 bucks. Pretty much sugar water. Very sweet. Maybe should've stuck with their top 5 item? Strangely number one is thai tea with boba. If you're highschooler or younger probably ok with it. That's why the are located where they are. This boba shop is located in the food court area. read more

It's Boba Time - Arcadia - new watermelon passion - Bubble Tea Near Me - Arcadia, California

My daughter had the Tiger sugar milk tea and I had the Pistachio frappe. Both of them were very good and very satisfying. My pistachio frappe had bits and pieces of pistachios and that pleases me immensely since I love pistachios. Good drinks and very good service. read more

Was originally gonna get a boba drink from another boba shop but after I placed my order, the cashier said they don't have any boba. I could never understand how a boba shop runs out of boba... specially when they still have half a day to go. Anyway... I decided to find another boba shop in the same mall & found this place. I ordered the peach lychee fruit tea at 50% sweetness. The tea was good... and the boba was perfect... soft on the outside with a chewy sweet center. Only thing I wish is that they have actual fruit bits in their drinks. read more

It's Boba Time - Arcadia - peach lychee fruit tea at 50% sweetness is perfect - Bubble Tea Near Me - Arcadia, California

We came here after dinner from Marugame Udon and can't really have caffeine at night so I ordered the colorful lemonade drink which is super similar to the one from Twinkle Tea. Service was quick and it was a satisfying drink! read more

It's Boba Time - Arcadia - Bubble Tea Near Me - Arcadia, California

Been a while since we've been to this it's boba time location at the mall. They relocated to the food court area. It used to be near the old Forever 21 location. We ordered the taro milk tea with boba & milk tea. Both were okay, not rave-worthy. Pretty quick service, despite having a long line. Will come back to try their other featured drinks. Fun fact: Their taro milk tea is a lower price than Lollicup (which is one of the other boba booths near the food court area). read more

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Located in the Food Court area of the Shops at Santa Anita. They have an extensive menu of milk teas, iced teas, smoothies, slush, and shakes for very reasonable prices. I ordered the Galaxy Iced Tea and Strawberry Milk Tea. They were delicious and I really liked the details of the jellies in the Galaxy drink (fruity drink). read more

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I ordered the strawberry coconut smoothie. They have several sizes and I went with the large, which is like the middle size. I like that they have soy milk as a milk alternative here as I am lactose intolerant. The line was long for the two times I was here, much longer compared to the other drink stores at this mall. I will definitely come back because they have so many interesting drinks here that I haven't tried. read more

I love coming here to satiate my 24/7 boba cravings whenever I'm strolling around the mall! It is located in the food court area and they've got the prettiest drinks ever! I saw some reviews talking about their Blue Sky milk tea, however that was a year ago. I didn't know if they were still making it but the only thing I did know was that I HAD to try it because I loooooove butterfly pea flower tea and I also love jasmine tea so... a drink with both of my favorite teas????!!!! I was so happy when the barista said they still have it!!! I was even happier when I received the drink and took the first sip!! It was like I was literally floating in the blue sky, YUM. Loved that I could taste both the jasmine and the butterfly pea flower tea, and the lychee jelly did not overpower the drink at all. The only reason I'm giving a 4 out of 5 stars is because the customer service was lacking. They seemed unhappy with their jobs and it showed through the way they treat their customers. It was a very unfriendly and hostile service. read more

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This review will be very short because there is one drink that I cannot stop buying because it is sooooooooo good- the Pistachio Frappe. If you are a big fan of pistachio, you will absolutely love this drink. It tastes very refreshing and has actually buts of fresh pistachio bits. It remind me of Thrift ice cream, but way better. Otherwise, their menu has alot of choices and the drinks look good. It is right in the food court. read more

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Ordered three drinks with Boba on the Uber eats app, arrived WITHOUT BOBA STRAWS! What the hell am I supposed to do with this?? $35 for three drinks (with tip) and not a single damn straw to drink them. Called the location, but they refuse to answer phones, I guess. Their drinks are good, but this service absolutely SUCKS! read more

(+) Jasmine Milk tea with boba (+) Strawberry matcha with boba Its boba time is a boba shop that offers a variety of flavored teas, matcha, milk teas, smoothies, and slushies. This shop is located at the Santa Anita mall, right in the middle of the food court. Drinks: During my first experiences with its boba time, I ordered the strawberry matcha with boba and a jasmine milk tea with boba. Both drinks were good, but I would not say it was the best drink ever. The matcha was weak in flavor. The strawberry puree was the dominant taste. My jasmine milk tea was solid. A stronger tea flavor was nice. I really enjoy the boba. It is the perfect texture and sweetness. If boba is in your shop name, it is critical that the boba you sell is some of the best. Service: Everyone who I have encountered is friendly. The drinks are made in a timely manner. No complaints here. The line can get long during peak hours. Overall, I would recommend its boba time for your boba needs. The drinks are decent but the boba is great. There are plenty of drinks on the menu to satisfy everyones cravings. read more

It's Boba Time - Arcadia - Matcha rose boba large - Bubble Tea Near Me - Arcadia, California

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I absolutely love this boba spot in the mall! It's usually my go to spot. The service can be slow at times but the drinks are made to perfection! read more

Rudest customer service I have ever experienced. This past Saturday 3/02/24, I had 1030am tickets to see Dune at the AMC Arcadia. I was real early (9:35am) so I decided to order a boba since I knew there was one in the food court. I looked online and saw boba time opened at 9am. I placed the order on the website and was given a pick up time of 945am. Perfect! No so much, because when I walked to the boba time kiosk, there was 2 people there but they had a sign at the register that said closed. I walked up to the register and waited for the girl to turn around since she seemed to be cleaning up. I finally said excuse me after a minute or so since she kept her back to me. She was a young Asian woman. She simply looked at me and said, we are closed. I told her I understood but I placed an order online with a pick up time of 945am. And she said again, we are closed. With a real attitude. I nicely said again that I understood but what can they do about my order since I already paid? She said hold on and walked the 2 steps over to the older Hispanic man that was in the kiosk with her. He walked up to the register and said we're closed. I was beyond frustrated but kept my calm attitude since I worked retail for over 10 years and know that these things can happen. I explained to him that I understood but I placed the order online and was unaware they would be closed. But I already paid so if I couldn't have my drink I needed a refund. His only response to me was that they opened at 10am. I said , okay so do I wait till 10 for my drink or did they not receive my order at all? He then asked to see my confirmation on my phone and I showed him. I even showed him how the website said they opened at 9am. He said, well it's wrong. I was so annoyed at how they both had treated me at this point so I told him that i simply went by what the website listed and the website let me place an order and that is not my fault. So do I wait for my drink or get a refund? He said , Fine I'll make your drink THIS time, but next time I won't. I felt like saying , next time??!! There will not be a next time. But I kept my cool because this guy seemed like he would spit in my drink if provoked. I patiently waited. He called out my drink was ready at 10 am And as I take my drink, he shows me that he's on his cell phone and said, I am calling now to get the hours fixed online so this doesn't happen again. This guy just kept the attitude coming. Needless to say, I'll avoid this boba time and keep to my hometown one in Monterey Park. read more

It's Boba Time - Arcadia - Bubble Tea Near Me - Arcadia, California

Matcha Strawberry with Boba and Egg Pudding Large Size $6.20 4/5 the strawberry flavor is alright because it comes from the artificial syrup and some chunks of real strawberries. I can't really taste the matcha. I had high expectations for this drink because it's a matcha drink but the boba is chewy and the egg pudding is a good balance of sweetness. Though, the matcha strawberry drink would taste better without toppings. Thai Milk Tea with Boba and Egg Pudding Large size $5.75 2/5 watered down; can hardly taste the Thai tea; boba is nothing special; egg pudding tastes really good with a nice soft consistency. Parking is the vast mall parking. Located in the Food Court Plaza. Friendly employees, covid precautions followed. Employees use gloves, offer hand sanitizer, wear masks. read more

It's Boba Time - Arcadia - Matcha Strawberry with Boba and Egg Pudding (Large- $6.20); Thai Milk Tea with Boba and Egg Pudding (Large- $5.75) - Bubble Tea Near Me - Arcadia, California

Let me start off by saying boba time has always been my favorite tea place, but only because I always got the same thing. I'm glad to say that isn't the case anymore! Not only do I love the pistachio frappe! I also have a new favorite in the blue lemonade! I hope that stays around forever. It was just a night like any other until fireworks went off in my mouth. It was love at first sip! read more

It's Boba Time - Arcadia - Bubble Tea Near Me - Arcadia, California

It's Boba Time is the new boba shop located inside the food court mall of the Westfield Santa Anita where Lollicup used to be located. They've got tons of boba drink options including a Top 15 menu in case you're having a hard time deciding on what to drink. I ordered an iced green tea and tiger sugar boba drink for my husband. The drinks in my opinion are a little pricey, but for a good boba, it isn't bad. It's a nice way to grab a drink and walk around the mall. read more

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Had the lychee slush drink with aloe and was quite delicious. Prices are reasonable and drinks come out pretty fast. A pretty quick refreshing spot in the Santa Anita mall probably the best boba spot imo. read more

It's Boba Time - Arcadia - Menu - Bubble Tea Near Me - Arcadia, California

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I think overall the place is average in quality and such. The drinks are actually on a more expensive side, atleast in my experience. This time I went there was some miscommunication with my order(twice ) but I didn't mind all too much. Overall, again I would say average. read more

We came on a busy Saturday afternoon and Rosa helped us. She was extremely friendly. We love ITS BOBA TIME! read more

It's Boba Time - Arcadia - Bubble Tea Near Me - Arcadia, California

Recently placed a large order for an upcoming party & the staff was very helpful and amazing! Such great service! I've ordered from It's Boba Time a few times. I would suggest the tiger brown sugar, mango green tea, or the passion fruit green tea. read more

Very long line, busy! The boba balls were a little chewy, other then that it was it's a booth in the mall. The employees were nice read more

It's Boba Time - Arcadia - My niece waiting for her boba! - Bubble Tea Near Me - Arcadia, California

Located in the food court area at Santa Anita Mall. Grabbed a drink to go. Order was prepared quickly. The watermelon slushy was great to have on a hot summer day. read more

It's Boba Time - Arcadia - Bubble Tea Near Me - Arcadia, California

What one would expect from a big chain. Seasonal flavors, lots of matcha options, lots of syrups. I stop by if I'm at the mall and the seasonal flavors seem unique enough to give it a try. I've never been wowed, just okay. read more

My friend and I got the jasmine matcha and rose matcha. I don't remember them asking us to adjust the sugar but it tasted fine. However, the boba was super chewy in a bad way.  I was too full to finish my drink so an hour later the bobas was even worse and now hard. I had to scoop all the bobas out with a spoon just so I can finish the drink. I will stick to my other favorite topping, the milk pudding if I come back. read more

It's Boba Time - Arcadia - Jasmine Matcha - Bubble Tea Near Me - Arcadia, California

I came here on a weekend, and this girl (I assume the manager) ignored every request a customer asked for. Also, all the workers were chatting with each other when I first came up. One of my friends asked for less ice on her drink, only to get extra ice in it. When I went to grab my drink, it was watered down and I don't even think it was the right drink (aka it was made wrong). I asked for soy milk and was given whole milk. 0/10 worst experience I've had at a boba place. read more

Wow I'm amazed! Their coconut strawberry is gooooood! I can taste the coconut and the strawberry bits. Definitely my fav drink! Lychee Slushie was good but wish it was more icier since it was melting I wanted watermelon slushie but they ran out! Whahhhhhh! read more

This review is just on the service from a very rude employee. I was standing just a little off from the line as I had already ordered , while I was trying to sign up for the app after I have already ordered and paid for my 3 drinks. She asked me if I was ordering and I said I had already ordered and stepped aside a little since I noticed that people were trying to order. She told me drink pickup is on the other side. I said ok, my kids are already over there waiting. She said "you don't have to give me attitude!" Excuse me? She was giving ME attitude. I said ok and stepped out of the way for the next customer. I had ordered 3 drinks for my kids and since I didn't know what I wanted yet I just paid for those first while I was I trying to figure it out. But with her attitude it left a bitter taste and I no longer wanted to get a drink for myself. I didn't want to give any more money to a company that doesn't train their employees on their customer service skills. If she said that sh*t to me before I paid for my drinks for my kids I would have walked away and not give them any of my business because that was some BS read more

It's Boba Time - Arcadia - Rude employee with an attitude problem - Bubble Tea Near Me - Arcadia, California

Really good service. I suggest ordering ahead of time. My personal favorite is mango smoothie with boba really delicious. read more

Yum! Our first time trying this tea shop and we loved it! The strawberry matcha tea with almond milk was delicious. Super convenient location in the Santa Anita mall food court. We will be back again! read more

It's Boba Time - Arcadia - Strawberry matcha almond milk tea - Bubble Tea Near Me - Arcadia, California

I ordered a mango smoothie and milk tea, but this specific location is always gives the great service, they have a lot of young people in this location but always very upbeat and welcoming and listen to your orders. I had Carla as my server and I asked for her to put the boba on top of my milk tea instead of on the bottom since I like to stir and eat it first! She was very friendly and welcoming! The ambience of this location is always packed but because it is the mall. Thanks Boba and keep it up! read more

4.5 stars. This place is very good. I tried the rose matcha milk tea for the first time anywhere and it was pretty good. When I get a beverage, I usually like a smoothie consistency better than a regular drink, but it was nice to try it. I had a few sips of the pina colada smoothie and it was the best pinc colada smoothie I've ever tasted! I see there's another location much closer to me, which I tried before, but I didn't know they were the same beverage place. read more

Boba Time is a pretty standard boba shop with pretty standard boba shop fare. You have classic toppings and milk teas and some more unique combinations of classic drinks, typically seen at Boba Time. Service wise, the staff at this location are very informative and attentive. Drinks come out quick, and wait time is low, so long as there isn't a line. Given that this location is inside the mall, the ambiance is going to be relatively noisy with the chatter of people, and music going off. Overall, a solid 7/10. read more