Two days ago, I woke up to make myself a bowl of cereal only to realize that the carton of milk I had taken out of the fridge was warm. Upon further inspection, both my refrigerator and freezer had stopped cooling overnight. I found Jacky & Sons on Yelp and called him. I knew right from the start that Jacky was a pleasant person with a positive attitude. After describing my problem, he gave me a very reasonable estimate over the phone -- something that NONE of the many other appliance repair services I had contacted before him did. It's all part of the game that these other guys play. They charge you a $75 fee to "assess the problem" and then if you decide to use them (Why wouldn't you? You've already paid them $75.), they waive the fee and then hit you with a charge upwards of $200+ to do the repair. Jacky drove all the way from Brooklyn to my home in the Northeast Bronx. He arrived about 2 hours after I called him in his van with a mask on. He answered all of my questions; took his time to unscrew panels in the back and inside of the fridge and closely inspected everything. He found a part that needed to be replaced; he called it "the transmission" to put it in layman's terms. He had a replacement part in his van and installed it. The final charge was exactly the same as the awesomely reasonable price he gave me over the phone. No bait and switch! If you're looking for a no nonsense guy with a wonderful disposition who will give you excellent service for a great price, don't look any further. Jacky is your guy! I will definitely be recommending him to friends and family. read more

Jacky came next day to service my AC unit. Come to find out i needed a fan motor. He returned Monday and replaced the fan and a decent price. read more

Jacky was very prompt and agreed to stop by the next day for a FREE estimate. The very next day a couple of hours before his arrival received a message that as long as the estimate to resolve the issue was $200 or less I will be obliged to have the work done. This is Bait and Switch. That to me does not sound like a FREE estimate. Asked him not to come and got the work done with someone else. read more

Easy to make appointment! Great explanations on the problem! Will call for if any more issues.

Jackys and Sons is old school with modern knowledge. I had a boiler installed into my original 1965 baseboard heating system. I ended up with no heat upstairs. Jacky came in with old school knowledge and bled my new boiler system and made everything work together. Jacky is prompt, professional and knowledgeable. I wholeheartedly recommend his company. read more

Jacky Reliable Hvac Services - My old fashioned heating system Jacky bought back to life. - Heating & Air Conditioning/HVAC Near Me

Jacky was responsive, on time (actually arrived 15 minutes earlier than scheduled) and very competitive as far as pricing. Would wholeheartedly recommend him to anyone. read more

Jacky came through! I have a 30+ year old A/C (my mom bought it at Sears back in the late 90s). It was blowing cold air up until September 2023. At the moment I just couldn't buy a new A/C which would have cost about $1400 at PC Richards or Best Buy. With a heat wave imminent I had to call for a repairs and keep my fingers crossed that this AC can give one more summer.... Jacky said he would come at 9AM and at 9AM my doorbell rang! Jacky got straight to work right away and gave me the truth - he would try his best given the model AC I have is old. Let's just say after 2 hours of working on my AC IT WAS BLOWING cold air again. A newer repair person would more than likely tell me to just buy a new one. His price was BEYOND fair given that my AC is from the late 90s. Jacky Reliable is A+++++ would def recommend and use his services again! read more

Pros: He did answer my request for service on a Sunday afternoon. Came out at 8pm. I had 2 separate AC units. He fixed one. But for the other identical unit stated that the Nest may not be compatible, problem with wires, etc. Not enough power to send signal... Cons: He suggested my wiring was bad and need to rewire, break walls, etc. Bottomline, he doesn't know the Nest thermostat, but acted like he did and mansplained down to me like I was an idiot. I had another HVAC come the next day and fixed the problem in under 30 mins. The wires were merely loose. read more

Excellent service. He was quick to diagnose and repair my refrigerator, especially because he had the part on hand. I will definitely use him again if needed and most definitely recommend Jacky & Sons Heating and Conditioning. read more

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Great service, did exactly what I requested, on time, texted updates when they encountered traffic, and had competitive pricing. Definitely recommend for installing window units! read more

Hah never again took me a couple years to put up this post, you don't have enough experience for the island and if I hadn't call another tech my house would of been blown up cause of the so call job he did on my boiler which wasn't the issue, never again .. read more

Jacky is a genius! He fixed a problem with our Nest thermostat and boiler that two other techs were not able to. Jacky was very methodical and persistent. 5 stars read more

Jacky within a few hours after we called came to our condo, diagnosed what was wrong with our outside AC unit which was blowing warm instead of cold dry air. First, he checked the coolant level and circuit board. Then he cleaned the unit with a base solution and a high pressure spray gun to rinse out the corrosion and the 14 year old unit is working perfectly. He gave us advice about the circuit board and thermostat settings. He was professional, helpful, efficient, honest and the total cost of $200 was a fraction of what any big name company would have charged plus pressuring us to replace the system. The two previous service companies grossly overcharged us for similar routine inspection, diagnosis and maintenance. read more

Ruined my fridge burnt everything inside needs more experience very bad job won't recommend took him 2 day and he didn't do anything. Coil had two hole not a lot you were able to fix one and spent hours. Don't say I didn't want to spend more money cause that isn't true you said yourself that getting another coil will be lots of money.I contacted another repair man and he said the damage is no longer fixable. read more

Jacky Reliable Hvac Services - Heating & Air Conditioning/HVAC Near Me

Very prompt response and come quick! Very good price, and easy to work with. We bought a property with several broken pipes due to improper winterized. Jacky is very patient and knowledgeble. He carefully searched for the damages and had them all fixed. We will definitely recommend him and we will use him again. read more

Responded quickly came a couple hours later and gave great service and a fair price. Even put up with my 2.5 year old son wanting to watch everything. read more

One of the best experiences I have had hiring someone off Yelp. Within two hours of speaking, he was here, fixed the problem, showed me how I could fix it in the future myself, and described what optional upgrades we could make in the future. This is consistent with what I read in other reviews. Very happy to have a great and knowledgeable person's business card. Thank you! read more

Jacky could not have been more responsive, which was great. He is also an extremely hard worker who drove 70 miles to my home. Unfortunately, with all of his effort, my Miele wine cooler is still not working. Perhaps I should have mentioned upfront that it was a Miele brand. read more

They were very responsive when I reached out for a quote for fridge maintenance in my new home. He was pleasant and answered my many questions. The rate was reasonable and when he was here, he answered each and every one of my questions in detail. Thanks so much! read more

Jacky came the very next day in the morning, was on time, extremely fast and professional, and had very good pricing. Would definitely recommend and will be calling in the future for other services if required! read more

Responded very quickly. Did a thorough review to identify the issue and fixed it very efficiently. Obviously very knowledgeable of HVAC and will definitely use them again. read more

He will leave you hanging, not respond to your calls. This place is phony and awful take your business l

Response time is excellent. They were able to come to house same day and fixed our ac. Reasonably priced. I would use them again for future projects read more

I have an ancient central air system on my roof, we're talking about 40 years old. It conked out last summer and of course, I didn't take care of it all winter. First heat wave, I look for someone and see that several people mention that Jacky is "old school". Perfect! It took a couple of visits, and working with wires and whatever else was up there (plus a visit by an electrician to replace the circuits) but Jacky did his magic on a 90+ day on my roof and my old a/c has been working ever since. And it was clear that he now felt responsible for my unit and for making sure it worked and kept us cool. I won't call anyone but him now to coax another year or two out of that unit. read more

Jacky came to me on Long Island from Brooklyn on a super hot day to fix my central air. He was reliable, reasonable and very kind. I would recommend to anyone. read more

My heat wasn't working I texted 8:00am I received a response right away. I highly recommend this business. And the prices are fair and everything was explained throughly where I could understand. I'm going to continue to give Jacky all my business. A very satisfied customer. read more

I'm glad I chose Jacky & Sons randomly found them online . Great value and did the job right . Definitely recommend for hvac services .

Our heat went out in the middle of the night and we sent a request via Yelp for companies to give us a quote and to come help. Jacky responded right away and we were able to schedule someone to come out and take a look in the early morning. The technician was punctual, professional, and thorough. He adhered to all COVID safety precautions, diagnosed the problem and explained the issue. All estimates were reasonable and pricing was transparent. I appreciated the prompt response, great service, and thorough job done!!!! Highly recommend and will be keeping them as my go to! read more

Jacky was super nice and reliable. He was very professional from the start to finish. Thanks for all the good advice and help!

I wanted someone to look at my elderly mom's central air system to see if it needed maintenance in preparation for the upcoming hot weather. I called Jacky and Sons spoke with Jacky explained my situation and he agreed to do a consultation the next day. Even though he is located in Brooklyn he traveled all the way to my mom's house in Mt Vernon which is located in Westchester County the next day, evaluated her system(which is older meaning not new) and advised us what was needed. Once we agreed to have the repairs done, he did everything the same day. Cleaned the unit, installed a new thermostat, filled the unit up with freon, put in new filters and instructed my mom how to use the new thermostat. I live away from my mom and he kept me informed each step of the way by text which included pictures of his work. Great work ethic, professional and friendly. I would highly recommend his company to anyone needing Heating or Cooling Services. read more

Hired Jacky to do a simple boiler drain valve replacement on a natural gas boiler. I usually do this work myself as it's not difficult but was injured at work and unable to change it. With that said Jacky didn't have the proper tools to remove drain valve, a hose long enough to drain the boiler, pipe dope to seal threads, basic plumbing items! Not to mention he didn't know and or understand my system ( 2 zone heating with another zone (basement) that gets heat only one of the 2 zones gets heat ). He drained the boiler but didn't know how to isolate the zones so I had to show him and shut off the main to avoid a complete removal of water from my house! Now to make matters worst in order for him to speed up the draining process to change out the boiler drain valve he opened the boiler pressure relief valve and damaged it with sediment. I bought this to Jacky's attention after I saw all the water on the floor and a constant drip from valve. He stated if it doesn't stop in 24 hours he will replace. Guess what the leak didn't stop and he didn't replace it. Jacky kept giving me excuses and also had the nerve to tell me that he ask 3 "master plumber's" who told him he didn't damaged it. At this point I DONT want him touching my system again and I suggest you think twice before you do. read more