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    Jack's Cafe

    3.9 (406 reviews)
    Open 7:00 am - 2:00 pm

    Jack's Cafe Photos

    Business Info

    JACK'S CAFE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Good for kids

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    Recommended Reviews - Jack's Cafe

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    Crepes
    Luis L.

    First time here, since jack's took over. I really enjoyed the Crepes they were delicious a d very well loaded. The biscuits and gravy, we're savory and very very delicious. It was nice, not so crowded for a sunday morning service was great and always came to check up hand me refilling my coffee. Nice place for breakfast, or brunch, definitely recommend them.

    Scones, crepes, pancakes
    Hazel L.

    We've been meaning to try this location ever since Lily's closed down. Food was good. Coffee was always topped off. Service great. We'll be back!

    Denver Omelet (but bell peppers were raw and cheese could have been melted more)
    Laura C.

    I had the Denver omelet and was unfortunately disappointed. The bell pepper (which included green only) was raw-- like not just underdone, raw, raw. The cheese wasn't fully melted (and there was a ton of it in addition to the generous amount on top). The omelet was very oily inside, and quality control wasn't there as I found 1.) a random cilantro leaf inside and 2.) a spot of some brown goop that I'm hoping was just pan fond from possibly using a pan that was previously used to cook something else (like fajitas possibly?).... My toast was also not up to par. The wheat bread was dry and a bit brittle and the toast wasn't warm. The butter (or butter substitute?) had not melted in and was just sitting on top like a paste. Our food came out at different times too so I'd recommend if you are there with a group not doing the typical wait-for-everyone's-food-to-arrive-before-eating type of thing. The service felt mixed. Several different people came by often enough (to check for coffee refills, etc.) but some were not warm and did not greet us with a smile. That didn't feel very welcoming. The ambiance isn't impressive. The outside signage doesn't look very good just thrown on top of some older beat up golden arches, but at least the inside looked like it was flipped. I did like that the tables felt spaced out enough that I didn't feel like a server could risk bumping into me with a tray like I have felt at some busier restaurants where the tables are more tight. And random, but I did notice some Hawaiian music was playing as we entered through the set of double doors (perhaps a nod to the previous restaurant?). Overall I might give Jacks a chance again as it seemed to be a standard breakfast place (and I liked that there was no wait for our party of 6 on a Friday morning during spring break) but I will not be ordering a omelet again.

    Super Nachos - YUMMM
    Teresa B.

    I left another breakfast place after paying only for my beverages and headed straight to Jack's! It has been six minutes and my order has been taken, I have my beverage, and the waitress has been to my table twice already!! every table in here is full! So... customer service here is at an all-time high and I love it! I never received my breakfast order at the other place. I waited 39 more minutes and had to leave, I am hypoglycemic, and I really needed some food. I came to Jack's just so I can get some food in my stomach. It is not extremely loud here. The conversations can be heard, but they are very low key. This place is closer to my house too. I do love the food at the other place, and their menu. However, the service of that location is the worst I have ever seen here in Reno at any restaurant. Especially since I was made to feel like it was my fault that they had not asked me what I wanted for breakfast, after giving me coffee... I will definitely be back here at Jack's as often as possible! It's five minutes from my home and I don't have to drive as far as I did today to try to get something to eat and expect decent service! This is my second time here at Jack's, and I am blown away. I will not be traveling very far going forward.! I will stick to the other three locations of the franchised restaurant that I usually go to for a meal, but never again the one mentioned in the above comments! Jack's feels like a family, hometown, relaxing, and a customer service friendly place to come for a meal! I apologize for comparing the two, but I think it has to be said because I am blown away by how well I was taken care of here at Jacks, after an hour and a half, well... almost 2 hours after waiting at the other place! Jacks was s a Great place for Family and friends, and they made me feel welcomed unlike the other place I already mentioned! Please try Jacks for friendly service, attentive staff and a great place for great food and hospitality!! Has been 46 minutes, my food has been delivered. I have been offered dessert and containers to take my leftovers home, it's great to feel like a customer who is appreciated, valued, and cared for! To squeeze in, I won't be going back to your location, but the other three here in Reno area are amazing and really disappointing me but Jack's made it all better for me today as I made it through over 2 hours of needing something to eat, they took care of me here at Jack's and now my blood sugar levels are where whether they're supposed to be! Go dine out, where someone cares ! thank you so much Jacks!!

    Chili releno omelette.
    Robert M.

    I met my cousin for breakfast at this location. The ambiance was like a very warn out restaurant. The booth upholstery was very poor. Visible torn vinyl, collapsed padding in the seats. The floors were filthy. The waitress was very personable and brought our coffee immediately. I ordered the chili releno omelet with crispy home fries. The omelet was quite good though the Mexican sauce was very poorly done, and an excessive amount of crema was added. Sadly, the ambiance had an overwhelming nature to my experience. Not likely to return, absent a major cleanup or refurbishment. The food I would rate a 3 star, the staff a 4 star and the ambiance a 2 star or less. Composite score is a three.

    Seating area
    Larry G.

    When we arrived found the cafe to be less crowded than expected. It looked clean but had a unique odor. We were seated immediately and asked for drink orders with our menu. The service was good and prompt. My wife had the Denver Omelette with scones which look spectacular and she said was delicious. I ordered the Chicken Fried Chicken with hash browns and sourdough toast. The chicken was good and seasoned well. The gravy was too thick and not very hot. I was not expecting gravy over the entire plate especially the hash browns. It was way too much gravy as you will see in the photo. The experience overall was not bad just not something I would choose again.

    Right from kitchen by scone maker.  Yummy
    Angela D.

    Jacks on Wells in Reno. Excellent variety of food, all priced appropriately for hardy amt you receive. Service with a smile included too. Great coffee and other beverages. Scones made soft and to order in place of bread or biscuits. All their food at this location is excellent. Want something ask, they will if they can usually. Great parking. Atmosphere inviting and friendly.

    Ryan W.

    TL DR: not a great experience for us. Food is okay, ambiance is okay, service was off- maybe a super busy day? Looking for a quick breakfast after some fun family activities at Rancho my family and I were looking for a nice breakfast/lunch spot. We've passed by Jacks multiple times on the road so we decided to give it a try. Ambiance: 3/5 I believe this restaurant used to be a chain so you can see the bones of that, but it's accommodating for small and large parties. And the tables were cleaned. Service: 1/5 Initially the waitstaff was super friendly and kind with offering suggestions and taking our order. However it went down hill from there. No one checked in on our table once, our waters were not filled, and no one asked how our food was during the meal. I know restaurants get busy and they can be under staffed but not sure I can justify that experience. We were also sharing and requested an extra plate from 2 different people whom we had to flag down, both forgot the plate. Disappointed in service. Food: 2.5/5 Comparable to those larger chains like Dennys but supporting a local business is the redeeming factor. The pancakes were okay but lacked some flavor. The bacon was crispy. The price point was slightly higher than competitors. The blueberry waffles were better. I believe they were possibly frozen blueberries would have probably added more depth and complexity of flavor with some fresh blueberries. Crispy.

    Restaurant exterior
    Myrna S.

    We had lunch at the Jack's Cafe's newest location on Kietzke Lane (the same space that the old Lily's restaurant once occupied). We arrived at the restaurant a little after they'd opened for lunch service, so crowds were still a little light, and our 4-person party was seated almost immediately. The menu was vast. it listed so many choices for breakfast and lunch items, plus a selection of appetizers and a limited selection of desser. After the bus-person returned with our drinks (diet Pepsis, a lemonade and an iced tea), we placed our food orders with our server: a Cheeseburger, the Clubhouse sandwich, a Patty-melt and a "Lo Que Sea" or "Surprise Me" Special platter (comprised of steak topped with grilled onions, eggs (any style), refried beans and rice, and a chile relleno-- which sadly at the time I ordered, they were out, so the server just gave us a discount on the price) plus your choice of flour or corn tortillas, or your choice of toast. The food was tasty and prepared well, the portion size was plentiful, and the price was reasonable. The service was attentive and polite; the young lady that served us was genuinely nice. The restaurant had been remodeled and has a black-and-white decor theme; it's sleek and modern, and looks clean. Overall, we had a good dining experience and we will more than likely drop by again someday.

    Chicken tortilla soup
    Kelly B.

    This place behind the car wash has been here for a while, I really love the inside of this restaurant!! but I don't know what happened yesterday, when we came in, we were greeted pretty fast, sat down, and we ordered an Arnold Palmer, it was more lemonade than iced tea, there's probably only a quarter of a cup of iced tea on top of the lemonade and we stirred it and it was just way too sweet! Darn it!! he definitely did not know how to make an Arnold Palmer!! we usually get a sandwich and fries and share, and then we get a soup or salad! I ordered a cup of chicken tortilla soup and the husband ordered chili! He did not like the chili and my soup was too thick for me, so he ate my soup! We ordered a BLAT and fries! It was nothing to write home about, because there was no presentation, I don't think he really even cared to make the sandwich. It looked awful, ingredients were small on the inside, and it just wasn't eventful. I guess you would call it.! It was just like dumped on the plate with the pile of fries and I don't think that chef really cared about it whatsoever! I don't think we'll be back here, the owner was whistling in it about ripped my ears off. It was so shrill, it just wasn't a very comfortable environment.! The Server was fantastic by the way, very attentive! A+ to her!! Will stick with the other Jack's café!

    This was the breakfast burrito. It was delish!!! Wish it had a bit more sauce. If we're gonna eat it messy might as well load it up!
    Amanda P.

    Food is always delish and such big portions. Always enough to take leftovers or share with someone.

    Chilaquiles rojos   Country breakfast with fried chicken

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    5 months ago

    Love the new Jack's Cafe location on Kietzke Lane!! Same great service and delicious food!!

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    3 years ago

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    5 months ago

    Love the new location. Worth the further drive! The staff is friendly and always has a smile!

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    8 months ago

    The food and service were excellent! The restaurant was very clean and nicely decorated, it has a very airy feeling with vaulted ceilings.

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    8 months ago

    Charging extra for a to-go coffee after you've already dined in is wild work in this economy

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    10 months ago

    Food is good , service is fast !!!!!! Location is easy to find , lots of parking , friendly staff

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    2 years ago

    Delicious! I ordered my eggs over medium and they were definitely over easy but still delicious. Totally recommend!

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    1 year ago

    food and service are excellent , I recommend to all my friends and family. thank you for the great food and service people, YOU ROCK!!!!

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    2 years ago

    Great food, excellent service and large servings. Will definitely be back . Would like to try more entrees.

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    Page 2 of 11

    Ask the Community - Jack's Cafe

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    Archie's Giant Hamburgers & Breakfast

    Archie's Giant Hamburgers & Breakfast

    3.9
    (857 reviews)
    3.7 mi
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    Wow. If you find yourself in Reno, jonesing for a burger, Archie's is the place to go. We aren't…read moreresidents, but come up the hill a few times a year for various events. Until this 4th of July weekend (250/2026) we had never heard of Archie's. It was recommended to us and we stopped in on Sunday the 5th for lunch on our way out of town. What an amazing choice. I ordered their bacon cheese burger. Guess what? It was GIANT. It was delicious. It was perfect. Comes with fries but I got onion rings. The onion rings were perfect too. Largest order of rings I have ever seen. The burger (1/2 Lb I think!!) had nice thick bacon in every bite, two large and fresh slices of tomato, a big old slab of an onion slice, mayo and lettuce. I can't remember if there were pickles. It was the best burger and onion rings I have eaten in at least ten years, maybe 20. We will be back, EVERY time we are in town from now on. I can't recommend this place enough. Special shout out to David, our server. This guy made no mistakes. Laughed at all my stupid dad jokes, was attentive, patient while my companions changed their minds 36 times, and was friendly too. Says it was only his 2nd day on the job, but I wish he had been working for us at our restaurant (Hokkaido Noodle House) in Sacramento. He is a pro already, give him reasons to keep working for you boss. Don't worry, we won't steal him from you, we are retired and closed our joint 10 years ago. Rock on Archie's! You have earned a few new fans today.

    I went here on Sunday mid afternoon before Memorial Day so I assume many students had left town so…read morethe place was pretty empty (so service was excellent.) Was surprised it had a second floor with a small deck and pretty decent views! Big place. Great Happy Hour Deals (half off drinks) and other specials. I haven't eaten breakfast there but the burger I'd put in the top 4 in Reno. It is giant diameter wise but the meat is the same amount of a smaller thicker burger which makes it no too hard to eat. I'd call this a Purist's Burger. Crisp lettuce, tomato, onion, pickles, mustard, sauce. They went really light on the sauce to the point I didn't think it had any. Fries were excellent too. Price is very reasonable (that's typical near a college.) I've tried Royce, Juicy's, and The Parlor. I'd put Archies below Royce and Parlor but above Juicy's. Two left on my list are Armando & Son's Butcher Shop and of course Beefy's.

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    Archie's Giant Hamburgers & Breakfast
    Archie's Giant Hamburgers & Breakfast
    Archie's Giant Hamburgers & Breakfast

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    Champagne & Chocolate

    Champagne & Chocolate

    4.5
    (254 reviews)
    1.4 mi
    $$

    Finally decided to try brunch/lunch on a Sunday , we didn't make a reservation, however that wasn't…read morenecessary as we were immediately greeted and seated. Brunch is all day on Sundays however they do have a lunch menu starting at 12pm, so we ordered from each menu. The ahi nachos were great, thick pieces of tuna and a great sauce drizzled over. The Mushroom Lover's Omelette was fluffy and had a LOT of gruyere. The potatoes it came with were herbaceous and very well fried. While we didn't try the chocolate, their cocktails were cute and the DJ wasn't annoyingly loud. Someone celebrated their birthday here, which is the overall vibe of this place

    A friend recently came into town, and since she loves champagne and chocolate, the obvious place to…read moretake her was Champagne & Chocolate. When we arrived, every table was full, so we grabbed seats at the bar. It turned out to be a great spot to watch the bartenders create beautiful drinks, including some of their signature cocktails served in a glass purse for parties of two or more. The atmosphere was lively and energetic, with groups celebrating birthdays and other special occasions. After looking over the menu, we decided on the lox crostini bites and the bruschetta. We each ordered a glass of sparkling wine. I added a chocolate rim to mine, which was fun to look at, although it didn't add much flavor. While we waited for our food, we enjoyed watching the flowing chocolate waterfall. Considering how busy the bar was, our food arrived quickly. The crostini were crisp, and both appetizers were fresh and flavorful. The only drawback was the volume of the DJ, but we knew what to expect as soon as we walked through the door. This is definitely a fun place for parties and groups looking for a lively night out. One last observation: I probably wouldn't choose this spot for a group of men. The décor and overall vibe are very much geared toward women, but the name says it all.

    Photos
    The "build out" continues with soft opening 9/26/24 10 am & GRAND opening 5:30 pm 9/26/24
    The "build out" continues with soft opening 9/26/24 10 am & GRAND opening 5:30 pm 9/26/24
    Cheesecake
    Cheesecake
    Italian champagne (don't remember the name, but it was delish) with milky chocolate covered rim.

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    Italian champagne (don't remember the name, but it was delish) with milky chocolate covered rim.
    Pine State Biscuits - Reno

    Pine State Biscuits - Reno

    4.3
    (1.6k reviews)
    1.9 mi
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    From the moment I walked in, the staff made me feel genuinely welcome. Everyone was friendly,…read moreattentive, and happy to answer my questions. Their food recommendations were spot on, and every dish I've tried so far has exceeded my expectations. You can tell they truly care about creating a great experience for their guests. Thank you to the entire team for making my visit so enjoyable. It was time and money very well spent, and I can't wait to come back.

    I visited Pine State a few months ago - can't believe I never finished my review!…read more I was in town for a conference, and that meant I had a chance to check out the food scene in Downtown Reno! Treated myself to a slow morning and took a short, pleasurable ramble over to Pine State from the Renaissance. It was early, just after opening time, and there was only one other person dining in - so grabbing a table was super easy. Pine State hails from Oregon originally, and the space feels like Portland or NorCal transported to Nevada. Cool, hip and funky. I was excited to have a chance to try the Veggie Reggie, being a vegetarian, biscuits and gravy a usually off limits for me. This one features a vegan breakfast patty, soy bacon, and Tillamook cheddar topped with shiitake mushroom gravy - so it was on! The Reggie came out quickly and looked amazing! Huge and oh-so decadent. I got there right at opening and I think the staff were still getting into the swing of the day, because my gravy was pretty cold, which was a disappointment - and probably muted the flavor a bit. I also appreciated the early am fine cup of coffee.

    Photos
    Counter
    Counter
    Blueberry pancake
    Blueberry pancake
    Biscuits with both gravies

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    Biscuits with both gravies
    Hanna's Table

    Hanna's Table

    3.8
    (115 reviews)
    2.4 mi
    $$

    What a wonderful experience! Cloey was absolutely amazing--on point with our order a few days in a…read morerow, sweet, funny, adorable, and incredibly patient. She made us feel welcome from the moment we arrived and was always on point with everything we needed. Her positive personality and great sense of humor made our visit even more enjoyable. The restaurant itself was spotless, the staff was friendly, and the ambiance was warm, inviting, and comfortable. It's clear that great customer service and attention to detail are priorities here. Thank you, Cloey, for making our visit so special. We will definitely be back and hope to see you again soon! You are a staple to Hanna's they are so lucky to have you !

    Fast casual without any line for some quick lunch. No Vegas prices but you get what you pay for. I…read moreordered the fish salmon sliders were on the dry side and needed more tartar sauce. Fries were just okay. I was just so hungry, I would've eaten anything. My husband had a Ruben which he thought it was between okay and good. soup was good which the chicken was the one item that made the soup so good other wise it would've tasted like canned soup. The chicken in the soup was flavorful. Gregg was super nice, friendly, and totally always checked on us. Overall, it was an okay experience.

    Photos
    Hanna's Table
    Chicken fried sandwich
    Chicken fried sandwich
    Brisket bowl with corn and mashed potatoes. I almost licked the bowl clean. Delicious and very feeling!

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    Brisket bowl with corn and mashed potatoes. I almost licked the bowl clean. Delicious and very feeling!

    Jack's Cafe - breakfast_brunch - Updated August 2026

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