Joshua Breshears and Samantha Martin gave us amazing service and patience to guide us to our…read morepurchase on my new 2026 RAV 4 Woodland PHEV. Amazing staff and amazing cars Renton Toyota

I am writing this review to warn other customers about my experience at Toyota of Renton…read more I went to Toyota of Renton for a routine visit, and during that time they told me they tested my car battery and said it was failing and needed immediate replacement. Based on their diagnosis, I was advised that the battery was at risk and should be replaced. Trusting their professional opinion, I immediately went to Costco and purchased a new battery. Since my original battery was still under warranty, I returned it to Costco for a refund. However, Costco tested my old battery in front of me, and the results showed the battery was in good condition. They tested it two more times, and all results confirmed the battery was good. To be absolutely sure, I also took the battery to a separate independent repair shop, and again, the battery tested normal with no issues. I later returned to Toyota of Renton to speak with the service manager. The only response I received was a printed battery test result from them. There was no explanation, no accountability, and no resolution, despite clear evidence from multiple independent tests showing the battery was fine. I have kept all printed test reports as documentation, which clearly show conflicting results between Toyota of Renton and multiple other professional testers. This experience caused me unnecessary stress and wasted time, and it seriously damaged my trust in this dealership's service department. I strongly advise other customers to be cautious and seek a second opinion before approving any repairs or replacements here. I will not return to Toyota of Renton in the future.

Date: May 19, 2022. (sold my car here)…read more This place was one of the two businesses listed in the Kelley Blue Book's "Instant Cash Offer" when I was looking to quickly sell my car. I had an offer from CarMax already, and since it's right across the street, it's no-harm, no-foul if this business didn't have the chops to compete. Well, they did; I got $2,000 USD more from here than I did at CarMax (which was already $4,000 USD higher than Vroom, $5,000 higher than Carvana, and $3,500 USD higher than Shift), in the same day, after arriving at 3:45pm, getting all of the paperwork signed, and getting my certified check in-hand by 4:20pm (nice). The business owner and check signers sit over in the Younker Nissan office down the street, and according to the sales staff, go home around 4pm, so make sure you arrive around 3pm to properly get your vehicle tested by their sales staff. If the business owner goes home (they can single-sign a business check), then two designated check signers have to sign off for the check to be considered valid; I deposited the check on a Friday, and by Saturday it cleared, so it's legit (They seem to bank through KeyBank, for what it's worth). Also - one thing I will say - they'll lowball the price you get from the Kelley Blue Book (KBB) offer. They initially offered me $3k less than what KBB's "instant cash offer" was (and only $500 more than CarMax), so make sure you know exactly what your car is worth. I still somehow gave them a $1500 discount from the instant cash offer that KBB had given me, but I was able to get them to pay me what I believed the car was worth at the time, and go home with more than what I would have gotten by going to CarMax. Basically: if you want less of a hassle, just go to CarMax. If you go here, DO NOT TELL THEM what your offers are, since they only seem to want to profit as much as they can off of you (and it's really slimy that they do - they sold my car for which is $8k more than I sold it to them for, so why do they care about a measly $1500?) If you sell your car here, you have to still file a "Bill of Sale" online on the Washington State Department of Licensing (WSDOL) website. If you already registered your car through License eXpress, then you can pay the fee online and report the sale that way. Also remember to de-register your car on the GoodToGo! Website (if you use a toll pass), as well as remove your car from any apps that reference your old plates (such as the PayByPhone app, the Parking Kitty app, or ChargePoint / EVGo).

The staff was very pleasant and our sales person was low pressure…read more We had an issue with our bank and the dealership was very accommodating. Unfortunately, the bad taste left by this experience was when we went to sign and were made aware there was a "non-optional" antitheft device at an additional cost. $895. I've experienced these sort of mandatory upcharges at dealerships before. It feels very predatory. Had we not had a long day and drive to get there, we would have walked away. It will definitely deter us from shopping here again sadly.

I love this dealership, my dad was a car salesman and my family have owned dealerships in the past…read more I love the concept of this dealership they have awesome crossover, 4x4, and overland type cars and trucks in stock that they specialize in. Their market demographic is people who love adventure and these types of cars. It's laid back, data driven, and not overpriced place to buy a car. Shawn was awesome to work with, it's a small operation the sales guys are managers so there is no wizards of oz - "let me speak with my manager" when negotiations of price happen. It's worth the trek and the finance guy is awesome loved that dude - could totally have a beer with the guy he got us a good rate and coverage.

I purchased a 2018 Jeep Rubicon from Tiki Motors a couple of weeks ago and I have to say that I…read morehave never had such amazing service buying a vehicle. I was upgrading from my 2008 Jeep X. These guys are straight forward and there is no shady business. They are great at answering all your questions with out making you feel like an idiot. Our sales guy Sean was great, friendly, did not make me feel talked down to and did not piss me off (Every car purchase I have ever made me so angry to the point that I have had to cut the salespeople down to size.) The owner is fantastic and it was a bonus that he is also a Jeep person. I highly recommend and anytime I am ready for another vehicle I will be checking with them first.

I can't recommend Dollar Car Sales more! Fair pricing, low-pressure sales and a feeling that you're…read moregenuinely taken care of. Special shout-out to Jeff and Gary who navigated a frustrating and challenging situation with BECU in transferring payment. They were available to me, even outside of office hours, to explain what was happening and calm any worries I had. (This situation was 100% not their fault...) Thanks so much for helping me with my trade-in and for getting me into a car I love

Easiest car buying experience ever. The cars are well maintained…read moreAnd very good prices

My husband and I were assisted right away! We had in mind a small SUV and a budget, the car…read moresalesman Jacob found us options very quickly that accommodated both. We bought a car same day and employees were all very respectful, patient, and continuously checked-in for our well-being with complimentary water. Thank you Jacob and Angie who were so sweet during our visit!

I normally take my 2023 Camry to marysville Toyota but I will be house sitting this weekend so I…read moredecided to call this location. I assumed this was separate as I believe the marysville location is corporate. Well I just called and they quoted me starting at $169 for an oil change PLUS $50 for a tire rotation!! I'm not a cheap girly when it comes to taking care of my car, but that's insane. Marysville charges me $105 for a full oil change with tire rotation, 360 inspection and I have never had any issues or increases in prices even when I had my last Toyota. Do not waste your time with these outrageous prices. I'm always sketched out about dealerships other than corporate locations and this just confirms my fears. Would not recommend this money hungry dealership.

I took the day off of work and came in to look at Toyotas last Friday in the middle of the day…read more What's funny is I didn't even realize I had bumped into the General Manager, Erika Olson, and I was able to laugh and joke around with her. Beyond that, Erika was sitting at the front desk and was the first person I ran into. Which is wild to me, since most car dealership GMs aren't that easily accessible or reachable. I ended up working with Evan Olivier and I had one of the best car shopping experiences I've ever had. Evan was extremely personable and real with me. He mentioned the extended warranty one time, I mentioned I wasn't interested and that I had a bad experience with extended warranties in the past, and he didn't bring it up again. He didn't try to push unwanted services or products on me and respected my position on upsold products. I can't say the same for other dealerships... Otherwise, we were able to test drive 4Runners and Tacomas and I learned a ton about Toyota's the day that I visited. Evan was extremely knowledgeable about the different generations and capabilities they had and Evan being a Seattleite, knew what driving a Tacoma or 4Runner would be like in the city because he owned one, it wasn't just word vomit to be more agreeable with me. Instead of doing this crazy test drive, we parallel parked the Tacoma outside the dealership, we reversed into a parking spot, and we even focused on the turn radius like I'd experience in a Seattle parking garage, we almost took it to my apartment complex to check garage door heights to see if it would actually fit in my apartment complex, but phoned ahead and my apartment manager let me know it was a no-go for that specific 4Runner. Evan and I literally tested the exact things you need to check out when you live in Seattle and management was 100% okay with doing this odd check I had requested like taking it to my apartment complex. A+ for effort! The warranty transparency, pricing, knowledge, and information Evan shared with me and the experience overall was worth dropping a note here for others to review. I hope this has given you, the reader (yes you), reading this now the confidence in choosing Toyota of Seattle for your next vehicle and working with Evan Olivier to buy your next vehicle!

I made an appointment, not a walk-in, and unfortunately the customer service was very…read moredisappointing. No one came to say hello or even acknowledge me when I arrived. When they finally started checking me in, I was told that four staff members were busy. I understand that a business can be busy, but that's not the point. A simple "Hi, thank you for waiting. How can I help you?" would have made a big difference. Instead, I was met with an attitude that made me feel like my business wasn't appreciated. He even said that Lexus dealers must not be busy because they were so busy. That completely missed my point. I was talking about the quality of customer service, not how busy they were. I have been a customer here before and definitely remember receiving much better service, especially with different staff members. This experience was disappointing, and the quality of service has clearly gone down. After this experience, I'm honestly not sure I feel comfortable coming back, even though I still have 3 oil changes remaining from the package I purchased.

It seems like these days buying a car is more complicated then ever because big dealers, small…read moredealers, and medium dealers all have and sell the same inventory. After visiting and trying to purchase a vehicle at well known name dealerships I found the best deal at Del Toro. What I also learned was that all dealerships buy their inventory from the same auctions so really it is all about the deal, which in my experience is much better in a smaller dealership. Good job Del Toro Team. Thank you for a good experience.

Beware buying a vehicle from this dealership,unless you have it inspected. They sell "as is"…read moreunless you want to cough up for a warrantee. My 2016 Town and Country is now having it's rotators, struts and steering linkages replaced. I'd noticed some flutter while driving it home and had it checked at the local Les Schwabb. Seems the dealership had replaced the brake pads, but left the rest for the unfortunate buyer - me - to deal with. While leaving a SAFETY check sticker on the windshield. Nice people, but VERIFY the safety if any vehicle yourself BEFORE buying.

We have been looking to get into an EV and many of the Subaru dealers didn't have the TrailSeeker…read more Had a conversation with Subaru of Auburn and they had two on the lot. We worked with Joaquin Sheckler. They had the right color and model we were looking for. It was less than the same car from multiple other dealers by a bit. So we worked the deal and drove home in a new Trailseeker. It was a good experience overall factoring in Gabriel's and Kelly's help and I highly recommend working with them if you're looking for a new or used car. Kelly was amazing - 5 and thanks for helping and taking time to get a few things handed. Gabriel is a Rockstar - 5 we appreciate your help throughout the whole process. Joaquin - jury is still out.

Save yourself the frustration and avoid Rairdon's Subaru of Auburn…read more On September 27, I called ahead regarding a 2014 Subaru Outback. The salesperson confirmed directly with both the General Manager and Sales Manager, Michael Choi, that the vehicle was available on a "first-come, first-served" basis, as a prior interested party had no deposit or active agreement. I arrived at 1:30, completed a test drive, agreed to the purchase price and to buy the vehicle by 2:15. The salesperson then requested Michael Choi initiate the purchase paperwork. I checked on the status of the paperwork at 3:00 and was told Choi was "trying to smooth things over" with the previous interested party because they were upset the car was being sold. Then at 3:15, we were suddenly informed the dealership would not sell us the car because the other party was en route. When questioned, Michael Choi falsely claimed the other party had a deposit (which makes no sense, why would he need to "smooth things over" if they already had a deposit and the car wasn't available?) Choi then produced paperwork that explicitly confirmed the prior deal was unwound, rescinded, no funds were held, and no agreement existed. Despite his own dealership's documentation proving the car was unreserved, Choi refused to honor our agreed purchase and denied ever confirming its availability that morning. When confronted with these contradictions, Choi leaned forward aggressively and stated, "I don't care if I sell that car. It's just a pile of metal to me." It became blatantly obvious that Choi kept us sitting in the showroom for an hour under the pretense of preparing our paperwork while he used our deal as leverage to get the other party to add $1,000 to the purchase. Although Rairdon's Customer Satisfaction Manager asked me to delay posting, potential buyers deserve to know how this dealership operates. Management uses deceptive statements, unethical sales tactics, and exhibits severe unprofessionalism. Take your business elsewhere.