It seems like these days buying a car is more complicated then ever because big dealers, small dealers, and medium dealers all have and sell the same inventory. After visiting and trying to purchase a vehicle at well known name dealerships I found the best deal at Del Toro. What I also learned was that all dealerships buy their inventory from the same auctions so really it is all about the deal, which in my experience is much better in a smaller dealership. Good job Del Toro Team. Thank you for a good experience. read more

If I could leave 0 starts I would. Do not do business here! They do not care about you as a customer or an individual. They will cold call you and try to bully you into a car and if you question them will be extremely out of line and hang up on you. If you want to give your business to extremely rude and dismissive and insulting people this is the place for you! There are tons of car dealerships, this is not the one you want to buy from! They will scam and lie to you to get you on the door, i can only imagine what they are hiding and lying about when it comes to their cars. Backstory: I am trying to buy a 2013-2017 prius v. Yes I declared bankruptcy in oct after my ex destroyed his life in 2020 and stopped helping with any financial support for our two kids. Not that this matters with how I should be treated but I have had a professional job with the same company for over 10 years, have paid my mortgage on time for 8years and have never been late on a car payment. I have been approved for financing from westlake financial even in my current status. I also have a cosigner. Westlake financial gave me a website to their cars they can finance. Del toro had a car I inquired about late last night through WESTLAKE website. This morning a woman from del toro called me. I explained my situation and she told me they wouldnt finance during a bankruptcy. I then asked their auto shop name so I could check it off the list and when they told me Del Toro I pulled up Westlake financial to confirm their dealership was listed and verify they wouldn't take Westlake who had approved financing. They just said they dont work with them anymore. I asked when they stopped because im literally looking at Westlake right now and it's still listed. I asked if they were going to update their website and make sure they aren't false advertising their car on Westlake and I was told hold on let me check on that. Then a gentleman answered out of nowhere and I asked im sorry can I get your name. At which point he says "what do you want?". Again, Very nicely I said "excuse me, why are you talking to me this way, I was put on hold and you came and answered and I was shocked so can I please get your name". Ive talked 5o so many sales reps the past couple of weeks. He says "how about this" and hangs up. I was totally shocked because up until that time our conversations had been professional and courteous. I called back and the person who hung up on me answered. I asked to speak to a supervisor at which point he told me he was (still wouldnt give me his name) and asked again "what do you want" super aggressively. I told him they cold called me after I inquired from Westlake and I dont deserve to be talked to or treated this way. He starts yelling at me that ive been threatening their sales rep and have been rude amd harassing. He continues to yell at me that they didn't cold call me and I didnt find them on Westlake (see pictures). At which point i said he was completely out of line with how he was talking to me and I would never do business with their dealership and hung up. Please do not go here. Treating people like this is not acceptable. read more

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Just stopped there to look at a car. The salesman was rude and condescending. Said he was the nephew of the owner. Will never go back there especially being a woman! Update!!!! Shady business from my experience. Harassed my son to write a good review or have me take mine down or they wouldn't help him! read more

Yelp seems to have an accurate depiction of this dealership! I have left a more in-depth review on google as well since that tends to be the go-to. They are a deceiving and rude dealership, which is clearly a common theme considering many other reviews say the same! I've seriously never been compelled to leave a review on yelp until now. This is THE WORST place to go to for a car EVER. read more

Great cars, great deals! Trustworthy and knowledgeable staff! Highly recommend! Easy access in Auburn. Spanish and english speaking staff. read more

After looking for almost a month this was the only dealer that was patient enough to explain to me the whole process highly recommend to at least put them on your list when shopping for a car read more

I recently just purchased a Range Rover from here. At first the experience was great. Rico talked a good game. I even went on his behalf and made a good review. While expecting the car I noticed a stain(appeared to be oil spot). Was able to get them to jack the car up took a look and was told that the oil filter was right above. So I shrugged it off like yep that makes sense. Mind you the mechanic told me it was a supercharge Range Rover-- it was not. Should tell you how much their Master tech knows but I knew and still wanted the vehicle. Not two days later I started having some issues with the vehicle. It seemed to be electrical. The gauge cluster went out. I texted Rico... not a single word till this day. (Update) it's been 3 weeks since I've called Rico and texted him... today (06/5) is when he called to ask about the title.. Did he even bother asking how our Range Rover was doing? Of course he didn't. Cause they knew what was wrong and they couldn't be transparent about it. They actually ended up buying my car... I still have the title. So ‍ That being said I would be very careful from buying here. It seems like I'm not the only one who bought a vehicle from them and needed lots of work. read more

Run far away. I bought a 2011 BMW in May and had to put new tires, brakes, starter and had transmission service 2 weeks after owning it. I told them 2 weeks after my purchase that they sold me a car that was not drivable. Ron told me it's buyer beware and it's my fault I bought the car. But if I towed it there they could 'look at it for free' but I would have to pay them to fix it. Now they won't stop calling and trolling me. I've purchased 5 cars and 3 motorcycles in my life and I've never had such a horrible experience anywhere. DO NOT buy a car here. I've lost so much money with this car and I'm truly heart broken anyone/business could be this unethical. read more

Del Toro Auto Sales - Auto Repair Near Me - Auburn, Washington

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My BMW had a check engine light on and began running rough. I took it to the BMW dealer and they gave me an estimate for almost $3500 and they couldn't assure me it would fix the problem. A friend of mine recommended I take my car to Nuno at Del Toro. He was able to correctly diagnose the problem and fix the car for just under $1500. I have always been reluctant to have anybody but a dealer work on my cars but I was super impressed with the work they did and will be bringing my car back for any future work that needs to be done. read more

Go see Jun. you will be taken care of unlike any other ... making the dealership experience actually pleasant ... yet surprisingly entertaining ... and just plain "getting it done" .. The team is top notch because they care , and they are "car people" ... Highly Recommended! read more

Worst! Car dealership! Run far as you can! They sell you a car for $7,000 and you spend almost $20,000 to fix it! They don't care about you! All they want is to make that sale, and that's it! Heartless MF! read more

Best car lot out there! Really helps you get what you need and get back out onto the road!

My Mom bought a Ford Explorer in July for $13k. The day after she bought the car the traction light came on and the brakes would lock. We've taken the car to the dealer many times since July for this issue and here we are in December. They want to charge her $3300 for the brakes that was not a listed issue when bought. If she knew that she wouldn't have bought the car that is a safety hazard on wheels. No option to look at other cars they just want her to be stuck with this car. "We're just a family owned business" Well you shouldn't be a business if you're going to rip off people there's no excuse for that. Really nice to know this company has a history of doing this. Trust the yelp reviews. Don't trust Art, Ron or really anyone they just care about making a dollar. This company likes to sell safety hazards and charge you for it when you thought you're buying a working car that will safely get you around. This company is a joke. read more

Rico and Ron at Del Toro Auto Sales take pride in what they do. They go above and beyond to make sure their customer service is on point and that they know the cars they sell. Mike on the KN Services side checked out the vehicle for us making sure to send us home worry free and ready for the road. Mike was very knowledgeable and was willing to take the time to go over any concerns with you. I can confidently say that these people care about what they do and I'm happy to say that I've purchased through this team. If you're in the market for a used vehicle, I highly recommend the team at Del Toro. read more

Great service and very helpful. Del Toro Auto Sales is great..... super friendly staff

Soo i bought a car about a week ago from Del Toro. Hands down the best car buying experience I've ever had. From start to finish, they went above and beyond to ensure all of my needs were met and any questions were answered in a prompt and professional manner. As a retired veteran , i can say not all dealerships are the same when it comes to servicing the needs of Vets. Del Toro shattered that glass ceiling and i honestly have never felt so appreciated. Kind smiles fresh coffee nice cars great prices. I am recommending Del Toro to all who will listen. Thank you W-Thomas! read more

I was happy when I FIRST bought my car, but then the first thing happened, I didnt realize they didnt have a spare key so I had to spend over $300 for that...after telling me they would get me one. Next w/in a week I had to get oil change, another $200 because it was giving warning sign AFTER I bought the car. It was not really an issue but the next issue is what really made it all just terrible & why I decided to put up the review. I am 2 weeks into purchasing car and have to get new brakes & roters which are costing me another $675. I was told if I had any issues when I bought this car they would be there for any issues, so far 3 times out of 3 requests on the TWO WEEKS I've had this car, they have been anything BUT helpful. If you are looking for a car don't let their charm FOOL YOU, I'm just disgusted with the service. Don't get me wrong, I love my car but had I known the issues they covered up just so they could sell this car until it was too late, I would have went somewhere else. My husband bought a camaro from a place down the road & I wish I would've went there, they have been so helpful with him. Del Toro Motors is a SCAM, be careful what you buy is not a bunch of problems they have covered up just to sell the car. read more

Del Toro Auto Sales - Auto Repair Near Me - Auburn, Washington

Our son purchased his first car here. Joe was the best car sales guy I have meet. There attention to my concerns as my son went through the process was steller. I strongly recommend you take a trip there first and you wont need to waste your time looking!! read more

Del Toro Auto Sales - My son's first car. Thank you so much Tel Toro!! - Auto Repair Near Me - Auburn, Washington

I had a great experience with del toro. We worked with Adrian, he made our buying process real easy. He helped us not only get insurance but, saved us 30$ a month with his agent. Thanks Adrian we love our Nissan read more

If you're looking to purchase a pre-owned vehicle in the Auburn, WA area Del Toro Auto Sales is the place! The staff is friendly, knowledgeable, professional, honest and efficient. They take out the hassle and put back the fun into buying a vehicle. read more

DO NOT GO HERE - HEARTLESS SCAMMERS I've been looking for a mini cooper for a about a year when I came across a super cute 2006 mini cooper at Del Toro that was going for 7450. I set up an appointment for the following weekend to go look at it. When I tried to ask about negotiations and trade in estimations, I was told negotiations and estimates could only be given in person. That wasn't a problem for me, as reading Google reviews all said they were friendly and helpful. I was wrong. I brought my dad along with me to see the cooper. When I arrived, a 16 year old kid was out front waiting for us. He took us to the mini cooper and asked if I wanting the key. Everything was super quick, as if they wanted us in & out in a snap. The kid opened the car for me, and I got in. He then proceeded to tell me he knew nothing about the car, didn't know what the buttons were for, and was figuring it out at the same time as me. What kind of a salesman is that? Still, I loved how cute the car was and didn't mind if I needed to figure it out myself. However, the guy pulled it up front so we could give it a test run. When he went inside to get paperwork, My dad noticed there was a puddle where the car had been and where it was moved to. My dad popped the lid, checked under the car, and realized the radiator fluid was leaking, meaning it would most likely need to be replaced, the entire radiator. The guy (boy) came back, and we took it for a short test drive. When we got back, My dad brought up the fluid. The boy immediately said, before even checking where it was leaking, oh yeah its something small probably its not going to be a big deal the shop guys are the 'best' and can fix it super quick. He proceeded to tell us just 'not to worry about anything because they put a 'safety OK' sticker on the car. Apparently, the sticker means everythig on the car checked out. How is that for assurance? Still, I loved the car and was hoping the fluid might not be the worst case scenario. I then asked how much my car, a 2014 Ford Focus with 74k miles would get for trade in value, something I mentioned I wanted to do in an email. The boy took a pics of the car and went inside to ask his 'boss' for the numbers. They said they would give me $700 for the my car. INSANE. They wouldn't budget on the number either. The wheels I just got put on the car costed more than $700 alone. After I said no about the number, the 'boss' came out mad and said they are particular about their car selection and actually just don't want mine. ? Still, I wanted the mini cooper. So I asked the lowest price they would take for it. They then said the online price I saw when I made the appointment 74500, was no longer available and it had to go at the selling original price, 7900, but that they would give me a $500 discount at the most??? They acted like it was my privilege to buy one of their cars. They are scamming people left and right, low balling everyone too. I'm so glad I did not buy the mini cooper because looking at other reviews, people's cars also break down as soon as they leave the lot, so I know that fluid coming out was definitely a bigger deal then they let on. These people are so cocky, and just out to make money. I drove 8 hours to get my car, I wanted it so bad, but they were nothing but rude to me and wanted to make me look bad. DO NOT TRUST THESE PEOPLE !!! read more

Helpful, friendly, & affordable! The staff is awesome! I felt super comfortable and not pressured to make a decision right away on a big purchase. They worked with me and continue to work with me any time I need something like an oil change or detailing! Quick response time and professional. I love my car :) read more

Friendly service with experienced sales people. They truly want you to walk out happy! Feels like family!

We have had 2 cars fixed there multiple times and these guys are AWESOME! Very affordable and great work done. We have found a good place to take our vehicles from now on we will not go anywhere else! Thank you Nuno & Allan for a job well done! read more

The worse car dealership I have ever dealt with! Will not willing to trade in a POS car that they said it was working who fucken sell you a car with a back up light that's not even working and I ask for a fair trade and first they said the car is $4,000 and he came back the car was $6,000 and wanted me to pay $2000 more on the $7,000 that I already paid cash for it. Worse car dealership ever and that bitch is hiding in the room and won't even come out to talk to us. read more

I don't write reviews typically, but Allen and Saturn did a great job helping my wife and I find the right cars. They recomended a 2014 Nissan Sentra for my wife and a 2008 Hyundai Accent for me. they totaly fit our budget but more importantly they are practical for our family. Great cars, but the service was outstanding!!! Thanks again read more

I had been looking for an early 90s Toyota pickup with a 22re engine and an extended cab for over 6 months on craigslist and just about every car lot within 50 miles of my home in Everett. I was close to giving up and getting a single cab when I stumbled across the truck I had been searching for on Del Toro's website. Sleek grey, body in great shape for a 93, matching canopy and only 168,000 miles (this kind of truck is well known for lasting to 300,000). I will admit that I had hoped to buy my truck from a private owner. I can't stand dealing with pushy sales people, and I wasn't in the mood to haggle back and forth. However, these guys had the exact truck I had been looking for. I called ahead and spoke with Mike, one of the salesmen. I told him I was on my way to have a look at the truck, and what I would be willing to pay. Mike was rather pleasant to talk to and told me my offer was reasonable and to come down to Auburn and have a look. When I got to the lot the receptionist was able to get Mike for me right away. We jumped right in the truck and took it for a test drive. The truck ran well, and was 100% exactly what I was looking for. During our drive, I told Mike that I would pay the amount I had offered in cash, and that I didn't want to haggle. He told me that he had already spoken to his manager, and that he could come close but that the lowest they could offer on a cash deal was about $500 more than I wanted to pay. To make up for it he would take the brand new 11.5 wide tires off of a trade in they were going to scrap and put them on my truck, since the original tires only had about 50% tred. I shook his hand and drove my new truck home. All in all my experience with Mike and Del Toro was completely different than I had been expecting. They were quick and to the point, down to business, and plainly stated what the price would be without a bunch of nonsense. Mike worked with me to make sure I got a good deal, and I now own the truck that I will one day hand down to my son. Thanks so much Mike and Del Toro! read more

This is the best car experience I've had, I buy a lot of cars lol, I have a lot of kids Saturn was the gentle man that helped us and he was vary a tentative, I've dealt with a lot of car sells men and he is by far the best! He did not push the car onto us, he listen to our concerns and made it a very pleasant purchase!! I will definitely be back next year for another purchase! read more

The mini van a purchase kept having issues since I bought it from this deal ship they will lie to you and con you out of your money stay away and go somewhere else read more

My boyfriend and I was in WA for a short period scouring Craigslist for use cars,all we saw was junkers. So we decided to try Del Toro and had an eye on this Ford Pickup. We were greeted by Allen who not only was Professional but very knowlegeable about the truck and provided excellent customer services. We brought the truck and drove at our final destination,truck runs very smooth,thankyou Allen for your great service and thankyou Del Toro!! read more

Just purchased my second vehicle from del toro and has a great experience both times and i am very happy with both vehicles thank you del toro auto sales read more

I am so disappointed, bought the car from this place on December and just now got my title because they wrote my name wrong on the paper . Also within the first month , the engine light (2 different codes) was on and I called the manager (Ron) but never take care that problem (just ignore me ). (I guess all the deals are that , after you paid and walked out the door. That's your own problem) The car also have a oil leak. I didn't know that until I opened the plastic cover on the bottom while I change my oil. Not done yet. I went there ask them to fill out the certificate form to correct my name so I can get my title. While that lady doing that and there's a guy walked out and asking me how's my car doing and I told him my engine light is on and he took me to his car ( who knows that is his own car or customers ) , he said see the engine light is on now and had been on for 4years he told me. And said just ignore the engine light from the car because newer cars does like that. Lol. Are you kidding me ??? Also we had a deal walk out the door price and after the license plate and tab came they said they only cover 100 dollars for that and I have to pay the rest. Lol. What is walk out the door price mean? Then the manager "Ron" said you don't have to pick it up now. You can wait til you have the money to pay the tab . Lol Will not go back and highly not recommend to anybody read more

This business was my third stop after two days of searching. Everywhere else I went was also a smaller locally owned business. I have to say that this one looked the most professional, had the cleanest cars, most respectful employees, and a very nice mechanic shop to boot. I had found the car I purchased on craigslist. Went in a few hours before my appointment just wanting to look and the car and possibly take it for a test drive. The salesman I worked with (Adrian Avena) was very helpful and not pushy for the most part. Most dealers want to get you inside and show you numbers before you even get to drive the car. Not these guys. Spent about 3 hours in total here going back and forth in my mind about whether this $8,500 investment was actually worth it, especially from a small family owned dealer. After the lead (CJ) came out and talked to me a little further and put the vehicle onto the car lift to show me the undercarriage of the vehicle. Explained to me the few things they had taken care of upon receiving the vehicle and I could see for myself clear as day! After some discussion about money and how I was going to pay, I was able to come away happy and satisfied with the team down at Del Toro. I will be recommending this place to friends and plan to come back here for my next vehicle in the future! read more

The worse car dealership I have be to. Please for your sake do not go to. They over price and lie over and over about prices, ads, and paperwork. Your best to run the opposite way. This was just over a month and still asking for more money. I have never had a dealer ask for more money for car plates and never had them not sent directly to me after the deal. sales guy did not go over the paperwork as he should. read more

Definitely recommend buying from Del Toro. We had been searching for cars for several months and finally stopped here to look at a cute Mini Cooper. Not only did we get the cooper for a good price but they personally detailed and cleaned my old Honda Accord since it wasn't able to become a trade in, for FREE!! Thanks so much Nuno and Zale! read more

We just bought a gently used vehicle from their salesperson Joe. He was very helpful and polite. Our transaction went smoothly and we would definitely recommend buying from Del Torro. read more

Got my 1st car here never had any problem with the car ive been using it for the past 4 yrs. i only experience 2 minor problem 1st is the signal light and 2nd my side mirror i went there to ask them if they can help me with that minor problem on my car and they fix it free of charge. thank you so much Ron Morgen and JC ... god bless u guys !! read more

Was in the market for a new used car and I ended up here. I already had my loan in place, so the whole process was very quick. No "high pressure" sales & friendly staff. Bought the car that I originally went in there to look at... Great price, clean, and very well taken care of all around. Had the car for a month when it started acting like the battery was not hold a charge. Went in to ask about the age of the battery, not only did they help me, but they replaced the battery free of charge! Very impresses with the quality of service and will return if I need anything else. read more

Great service and fair pricing, the gang at Del Toro are great!! Stopped going to a shop after 8 plus years because of the attention to detail I received. I am recommending to all in need of auto repair or a new ride!! Thanks guys... read more

If you've ever bought a used car you know what a pain in the bull it can be! This carlot is amazing, from the reasonably priced cars and selection to the awesome salesman that helped me I felt relaxed and was almost sorry when I left my new best friend Joseph n my new car. Joseph was amiable, sincere, handsome inside and out, ya know what I mean girls... I'm 70 years old and I can say that with perspective. I had so many issues I almost gave up but Joseph conquered one problem after another I felt that even though he was the salesman he also sincerely cared about my interest. If you have bad credit, issues that can hit you all at once and make you feel vulnerable, how will you ever recover issues, this is absolutely the business that will help you!! Joseph will do his best to solve those issues, get you a deal in the budget price that fits you. You can truly trust him and that you got the best deal your credit line could get you. Starting to sound like I fell in love ...haha , well Joseph is the kind of man any mother would wish for her daughter. That's how much he impressed me. Muchas gracias Joseph and co. Rebecca J. Hidalgo read more