Happy with their service and our new car. Friendly sales people and they are dog friendly as well.read more

We have been searching for a safe vehicle for our daughter fo quit some time now. We stumbled…read moreacross Verdant auto and found the perfect car. We purchased a Volvo that was clean, safe and low miles. The thing that empresses us the most....the people that worked there. It is a smaller family run car lot and we were treated with respect, honesty and kindness. This is not something we would have received at a larger Dealership. I highly recommend to anyone who wants a good quality vehicle, at a reasonable price, to visit these guys. Best car buying experience ever! Thank you Verdant! The Chatterson Family

It seems like these days buying a car is more complicated then ever because big dealers, small…read moredealers, and medium dealers all have and sell the same inventory. After visiting and trying to purchase a vehicle at well known name dealerships I found the best deal at Del Toro. What I also learned was that all dealerships buy their inventory from the same auctions so really it is all about the deal, which in my experience is much better in a smaller dealership. Good job Del Toro Team. Thank you for a good experience.

If I could leave 0 starts I would. Do not do business here! They do not care about you as a…read morecustomer or an individual. They will cold call you and try to bully you into a car and if you question them will be extremely out of line and hang up on you. If you want to give your business to extremely rude and dismissive and insulting people this is the place for you! There are tons of car dealerships, this is not the one you want to buy from! They will scam and lie to you to get you on the door, i can only imagine what they are hiding and lying about when it comes to their cars. Backstory: I am trying to buy a 2013-2017 prius v. Yes I declared bankruptcy in oct after my ex destroyed his life in 2020 and stopped helping with any financial support for our two kids. Not that this matters with how I should be treated but I have had a professional job with the same company for over 10 years, have paid my mortgage on time for 8years and have never been late on a car payment. I have been approved for financing from westlake financial even in my current status. I also have a cosigner. Westlake financial gave me a website to their cars they can finance. Del toro had a car I inquired about late last night through WESTLAKE website. This morning a woman from del toro called me. I explained my situation and she told me they wouldnt finance during a bankruptcy. I then asked their auto shop name so I could check it off the list and when they told me Del Toro I pulled up Westlake financial to confirm their dealership was listed and verify they wouldn't take Westlake who had approved financing. They just said they dont work with them anymore. I asked when they stopped because im literally looking at Westlake right now and it's still listed. I asked if they were going to update their website and make sure they aren't false advertising their car on Westlake and I was told hold on let me check on that. Then a gentleman answered out of nowhere and I asked im sorry can I get your name. At which point he says "what do you want?". Again, Very nicely I said "excuse me, why are you talking to me this way, I was put on hold and you came and answered and I was shocked so can I please get your name". Ive talked 5o so many sales reps the past couple of weeks. He says "how about this" and hangs up. I was totally shocked because up until that time our conversations had been professional and courteous. I called back and the person who hung up on me answered. I asked to speak to a supervisor at which point he told me he was (still wouldnt give me his name) and asked again "what do you want" super aggressively. I told him they cold called me after I inquired from Westlake and I dont deserve to be talked to or treated this way. He starts yelling at me that ive been threatening their sales rep and have been rude amd harassing. He continues to yell at me that they didn't cold call me and I didnt find them on Westlake (see pictures). At which point i said he was completely out of line with how he was talking to me and I would never do business with their dealership and hung up. Please do not go here. Treating people like this is not acceptable.

I just bought a Cadillac Escalade from Jeff at Supreme Motors in Auburn. It was the most…read morenon-stressful car purchase I have ever had. No Bull, No Bullshit! I am telling you that this is how a car buying experience should be. After an easy conversation with Jeff, I took the car out for a test drive. I actually left to test drive a different car but after a typical smoke and mirrors, sleight of hand experience that you usually get at a car dealership I came back and purchased the Cadillac from Jeff. Everyone's defenses are usually up when you walk on to a car lot, but I am telling you friends... you won't have that experience with Supreme Moters. Even if it's not the car for you, I believe you still will walk away friends with Jeff. I could not be happier with my purchase!

I don't recommend. The first thing they asked is if I had a trade and like others have said as soon…read moreas they found out i didnt have a trade they were not interested in my business(call next week and maybe we can work somethig out). Trying to mess with the numbers and also tax implications are the reason for this(been audited lately?). I am sure like all the other negative reviews they will have some sort of response to this review but in reality what it comes down to is there are a large number of negative reviews with this place..I recommend to stay away. Just to update: as i stated above they had no interest in my business or building a relationship since i didnt have a trade. The conversarion was litteraly that. Do you have a trade available? No i dont was my answer. There reaponse: call next week and maybe we can work something out. And yes messing with the numbers on a trade in have direct tax implications as a business. I am not upset at all, in fact glad the red flag was thrown so soon. Yelp and other review sites are here for consumers to inform other consumers about the experiance they have had with the business. Mine was not good and as such i am letting other consumers know the experiance I have had. No hate or mean its strictly the experiance..to bad it wasnt better.

Drove two hours to look at a vehicle here... I had an appointment... the lot appears to be several…read morebusinesses all crammed together on one lot... dirty cars, disorganized lot, RV someone is living in, no where to even park...had to ask where to go, finally find their portable, and it was locked, eventually a guy came over, he had to go to another lot to get the bus I wanted to see... 20 minutes later it was here.... I so wanted to leave before he even got there with the bus, just because of the condition of the lot... made myself stay, looked at vehicle one minute, it was a cancerous rust bucket, even though it had low miles (supposedly).. I wouldn't buy a pristine rig here..

Very stupid owner. Cuses at customers. Won't simply tell a caller what is wrong with a vehicle he…read moreis selling ​

I paid $7,000 for a car from them, and it broke down five days later. When I took it in for a…read morerepair estimate, the cost came back at $7,700 -- more than the car itself! I brought the physical repair estimate into their shop, thinking they'd want to make things right. Instead, the owner argued with my father, deflecting all responsibility and blaming us for buying the car. He claimed they "require the cars to be analyzed for any damage before they're put out," which is either a complete lie or proof that they knowingly sell broken vehicles. If that's truly their inspection process, then they are either grossly incompetent or intentionally selling vehicles with major issues. That's fraud, plain and simple. They eventually offered to pay only $1,000 toward the repairs, but only if we went to his mechanic, and only if we agreed not to report them to the Attorney General -- which we did anyway, because this is beyond shady. That kind of "deal" felt more like a bribe to keep us quiet. Avoid this dealership at all costs. They're dishonest, unprofessional, and clearly more interested in dumping junk cars on unsuspecting customers than providing any real service. This place is a scam

At one point someone from S&S Worst replied to one of my reviews saying: "we're so sorry for your…read moreexperience!" That should tell you everything you need to know, but allow me to reiterate: Nothing was done about us having to pay over $10,000 to fix a car sold for nearly the same amount. No one cared. The engine damage was without a doubt hidden on purpose. Hint: if they take more than 5 minutes to get the car you want from an ad, it's because they are busy hiding known issues. You knew about the cracked cylinder head and hid it with JB weld. You knew the suspension airbags leaked and that's why it took so long to "GeT It ReAdY"...."JuSt GonNa GeT iT ReAdY!", while we sat waiting for half an hour. I'm sorry, did you think I would forget about all of this? How stupid I was. How utterly stupid could I have been, to put my trust in any Auburn based organization. Much less one that felt the need to put "Best" in their name. So many lessons were learned. Luckily, my situation has changed enough that I didn't end up needing to pursue damages, but I could have. I'm leaving this and my other reviews up as a warning to stay far away from shady resellers like this that are the whole reason behind the "used car salesman" reputation. If you think you're getting a good deal, you definitely are going to pay up!

when i came in the dealership, i was thinking that i'm gonna come out with a new forester sport…read morehybrid. instead, i went home with a crosstrek sport which i really think is the right car for me. kelly (with the help of trendae) was super awesome and accommodating. both of them made sure that we are 100% taken care of. anna and maegan also assured us that we are getting the best deal we can get. everyone worked so hard just for me to bring home my dream car. this is the 2nd subaru i got from this dealership and my experiences are always great. this is also the only dealership i trust my car with in terms of servicing.

Went here and the people are a fraud! Was offered multiple vehicles with over 100k miles and I did…read morenot bite. I was told that they got me approved etc, got to see the Subaru solterra with 49k miles with over $400 monthly payments and $10k down. Wasn't worth ever going here to this dealership. They are a waste of your time with a unique situation like mines. This is a sister company for Rairdon's Honda of Sumner. I regret going to either dealerships for help. If anyone is in a situation and needs a vehicle, go to WALKER'S Renton Mazda! I got approved at a Tier 4, standard warranty's, and 3 years service at no cost to me or financed. Go see, Mai, Trey and Dan!

We went in to look for 2 cars for our daughters. They were very friendly and patient with each…read moredaughter test driving a few cars. Standard procedures were quick and efficient. Never felt the sales pressure. They had many cars in various price ranges and conditions. For a used car lot I feel they had decent prices. I hope I never have to buy another car for my kids, but I would return to them for a fair deal. My only complaint would be that they should make sure 2 keys come with each car. Not huge, just kind of another pain we have to go through.

Buyer BEWARE!! This is the absolute worst place! They will lie straight to your face and get you to…read moresign a to. Of papers so they aren't held "liable". My sister bought a truck from this place.... Didn't even have the truck a month and had to take it to the shop for MAJOR costly repairs! This place said they go through a very extensive inspection to make sure their vehicles are "cherry" and that is a big fat LIE! This truck has had nothing but major issues since my sister brought it home. They don't take accountability for their actions and they are unwilling to help at all with anything on the truck. Avoid this place like the plague! Also they have multiple names for the company to avoid their bad reviews. It's sunset cars of auburn, and Select cars and Trucks! Take your business elsewhere for sure! Horrible! I would give negative stars if that was an option.

Go here for your next car, you won't regret it…read more My experience at Prestige Auto Market was not what I expected when I first got to the dealership (In a very good way). We (my wife and I) were greeted by a salesperson named Denis. He was friendly, laid back and asked me which vehicle I was there to see and I told him the Blue Range Rover Sport Supercharged over there. We have been thinking about one but never actually seen one in person or test drive one. He got the key quickly and handed it over so we could check out the rig. We are coming from a 400whp STI and I needed to let go of my toy for a better more comfortable family car, we still have the Jeeps though. They had a sweet fully built newer STI there while I was there too. Anyhoo, the Rover was very clean inside and out, it wasnt just a detail job, the quality was actually very well kept for its age and mechanically you could tell that it was in great working order. I fired it up and it sounded just like it should, looked over the vehicle as I was letting it warm up, under the hood checked all the belts, fluids, checked for leaks or weird noises and played with the air suspension. Denis was able to answer all the questions I had about it and then I handed over license and insurance card and went for a drive. We weren't sure what to expect as this was our first time in one but I've been a car guy my whole life and a mechanic so I listened for all the little noises, bumps, vibrations to signal if there was anything wrong. We got back very satisfied with the Rover and knew this was the type of vehicle we wanted to get. Denis came back out to meet us once we got back and see what we thought. We told him we liked it but were just starting to look at them. We looked at a lot and honestly weren't really planning on going back because we had some others in mind, but the service we got from Denis and the way the condition of all the other cars on their lot you can tell they care about the condition both mechanical and cosmetic on their cars and we went back later on and looked again while talking with Denis. 3rd time when we showed up Denis was with a customer and I spoke with Vadim. I had a question about a strange looking plug that I had never seen before and he not only knew what it was but it impressed me he knew and it ended up being a weird charging port for an old Nokia lol. He was able to answer any other questions I had too and had same atmosphere as Denis, no pressure and very friendly. The manager Tony is a solid guy, also very friendly and laid back, he worked with me on the deal and at first we were looking to trade my other vehicle but he was upfront and honest and said they just couldn't swing the deal and was really kind and honest about it. Didn't talk bad about my trade or anything or scoff at me like has been done to me at other dealerships. That told me we were in the right place, absolutely solid character and good people. We ended up selling our car private party and came in, worked out a deal and they went above and beyond making sure that all of my concerns were addressed and taken care of before we moved forward. It didn't feel like a dealership but more like a chill hangout spot with good friends. I've been to a lot of dealers all over and I have never been in an environment like that with a dealership, or anywhere that I've ever purchased anything honestly. It wasnt fake friendly, they were genuine, and sincere in how they treated me. When we were filling out paperwork I had my 1 year old son with me and they didn't get upset by him being silly and running around, the guys were helpful in keeping an eye on him while I was filling out paperwork. There is a very sweet lady who works there as well named Lana who helped keep an eye on him too and she gave us a bag of cookies they have there I think it was double fudge Grannies cookies I wanna say, and I was able to give him a little snack and helped keep him occupied. We talked a little about our kids and it was just the icing on the cake that made it a purely enjoyable experience. Never in a million years would I have imagined those words would ever come out of my mouth. I've always left dealerships pissed off and a sour taste in my mouth because they dont care about you, once they have the salt they just disregard you and you get put on the back burner. Not at Prestige, I also appreciated that we went through the paperwork fast. It didn't take hours like most places. We had all paperwork done within 20 minutes and I was down at my rig installing carseat and loading up the boyo. We are now the proud new owners of the Range Rover, we got it for a price that I can't argue with and we want to thank the guys and gal at Prestige Auto Market for exceeding our expectations and then some. Tony, Denis, Vadim, and Lana keep up the good work. If anyone is looking for a vehicle, check these guys out first.

Purchased a 2001 Audi TT and was very happy with the experience. They were straightforward and…read moreworked with me on the price to make a deal. Family run business, would buy from them again.

Jason was very rude and disrespectful as all I was doing was asking questions I get it can…read morefrustrating but at the end of the day you represent the company and they're for I can no longer do business with carhop if you don't like your job go find another one nobody's forcing you to be there next time put your pride to the side and show some class thank you.

***Please file a complaint with the Better Business Bureau. if the BBB gets enough complaints they…read morewill step in. Posting complaints on yelp does not help. Please follow steps below.*** The Better Business Bureau (BBB) typically steps in to assist when they receive multiple complaints about a business, especially if those complaints indicate a pattern of unresolved issues or unethical practices. Here's how the process usually works: 1. Complaint Filing: Each individual complaint against a business is reviewed by the BBB. If a consumer files a complaint, the BBB contacts the business and attempts to mediate the issue. 2. Pattern of Complaints: If the BBB notices a pattern of similar complaints over time--such as more than 100 complaints against Carhop in Auburn, Washington--they may decide to take additional steps. This could include flagging the business with a warning on the BBB website, lowering its rating, or issuing a consumer alert. 3. Consumer Alerts: If the complaints suggest a consistent pattern of poor business practices, the BBB might issue a public Consumer Alert about the business. This alert serves as a warning to other potential customers. 4. Referral to Authorities: In cases where the BBB believes the business may be engaging in illegal or unethical practices, they may refer the matter to local or state authorities, such as the Attorney General's office, for further investigation. If you've filed a complaint with the BBB and are seeing that many others have as well, you can also reach out to the BBB to inquire about any further actions they may be taking. If you haven't filed a complaint yet, doing so could add to the case against Carhop and help prompt more substantial action. In the meantime, while the BBB works primarily in a mediating role, you may also want to pursue your complaint with other consumer protection agencies, like the Attorney General's office, to ensure that your concerns are addressed. Filing a complaint with the Better Business Bureau (BBB) is a straightforward process. Here's how you can do it: Steps to File a Complaint with the BBB: 1. Visit the BBB Website: * Go to the BBB's official website: bbb.org. 2. Find Your Local BBB: * Enter your location (e.g., Auburn, Washington) in the search bar or allow the website to detect your location automatically. 3. File a Complaint: * Look for the "File a Complaint" option on the BBB's homepage. This can usually be found under the "Get Consumer Help" or a similar section. * Click on "File a Complaint." 4. Provide Business Information: * You will be asked to enter the name of the business (Carhop) and the location (Auburn, Washington). 5. Enter Complaint Details: * You'll need to provide specific details about your complaint, including: * The nature of the issue (e.g., failure to repair a car horn as promised). * The dates and details of any communications with the business. * What resolution you are seeking (e.g., repairing the car horn, refund, etc.). 6. Submit Your Complaint: * After filling out the necessary information, submit your complaint. You may need to provide your contact details, but the BBB typically keeps this information private when dealing with the business. 7. Track Your Complaint: * Once your complaint is submitted, you can track its status through the BBB website. The BBB will contact the business on your behalf and attempt to mediate a resolution. Important Notes: * The BBB typically mediates between you and the business, but they do not have the authority to enforce legal action. However, their involvement can often prompt a business to address your concerns. * If the business does not respond or resolve the issue, the BBB will note this in their records, which can impact the business's rating and reputation. By filing your complaint with the BBB, you add to the record of consumer experiences with the business, which can help warn other consumers and potentially lead to further action if a pattern of issues is iden

I absolutely love the Scion xB I bought here recently. I did a pre purchase inspection and it was…read morein great shape. Andrew is not a typical used car salesman - his motto, you either want the car or don't. Your decision. For all these other reviews I recommend pre purchase inspections on any used vehicle you are going for. You can't really blame a used car dealership for selling you a used car that comes with some problems. Knowledge is power. The used car buying process is in YOUR hands. Andrew and the team at ADA like to keep it that way. First time I haven't felt annoyed or lied to. Thanks, folks!

WORST PLACE TO GO DO NOT GO!!!!!!!! I went in the other day…read moreand I met the owner named Stan right away I could tell this dude doesn't know what he is talking about. He was lying about cars if you look on their website they lie about cars they are literally selling cars they find out of a junk yard and then all they say is "Oh dOnT wORrY wE aR aLsO a ShOp" that's what their whole plan is it have you buy the car and then take it back to them and get "CHEEP WORK DONE" they are scammers and don't know anything about the cars at all!!!!! i want to give a 0 but it made me put one they are lucky they even get one That whole company is a fake car lot just scammers