Diane is the absolute best, definitely contact her for a great experience. She's very knowledgeable…read moreand extremely helpful

How can I give it a negative star rating. Old school BS sales team and a manager that is probably…read moremore shady than the sales team. Asked for a simple quote for lease options on a Subaru model (other dealers provided it right away), these jokes send like 10 emails back and even wanted to run a credit check (even though I told them I have top credit rating and would be willing to let them check it after I get the quotes). Horrible, stay away ......at this point I would rather ride a bike than to buy a car from these jokers.

I wound up purchasing from another dealership, but I was so impressed with the service I received…read morefrom Craig I felt I needed to write a review. What a professional establishment! If you're an enthusiast looking for something special these guys have it. Their selection and quality of cars is impeccable. No dealer sleaze here- Craig was not pushy at all and let us drive a few cars I was interested in. I will definitely keep them in mind for my next purchase. Thanks Craig!

it was terrible, it was a lemon from the start, now warranty ppl don't want to cover the truck even…read morethough truck fits requirement. As a consumer we base contracts on the warranty before we leave the car lot!

I bought a 2024 Jeep Grand Cherokee Overland 4xe from this dealership, and it completely broke down…read more2 weeks later. It flashed a "Service Charging System" error and died while I was driving on the freeway. It was a terrifying, dangerous situation that put my life at risk. The service department now has the car and says it requires a full hybrid battery pack replacement, which will take 3 to 4 weeks. My biggest disappointment is with the Sales Department. I have left my information, but the Sales Manager has failed to reach out for 4 days. They got their sale and vanished. I am now left with no vehicle--which I rely on for work. They sold me a defective vehicle with 2 open recalls and clearly do not care about customer safety. Avoid this dealership at all costs!

I would rate this dealership 0 stars if I could…read more Renton Jeep has been, without exaggeration, the worst dealership experience I've ever had. Their prices are astronomically inflated, but the real disaster is their complete inability to communicate or follow through on anything they promise. My Wrangler has now been sitting in their service department for over 30 days. In that entire time, getting any kind of update has been like pulling teeth. They do not answer calls. They do not return voicemails. They do not reply to texts. They do not proactively communicate anything -- not status, not delays, not parts issues, nothing. Every timeline they've given me has been blown past without explanation or accountability. I would recommend looking elsewhere, it is worth a longer drive for better service and cheaper prices.

KIA service has never let me down. This is my second or third appointment at this location. It's…read moreeasy to find, easy to drive into service; FYI no more waiting in your car - get out and go to the service counter - that was a bit awkward but now I know! (Nothing and no one indicates the procedure that I could tell). I was getting recalls taken care of and an oil change. A newfangled trick is they send you a video of your car being inspected. They took care of everything quickly and the complimentary vacuuming was much appreciated. The two gentleman who helped me at the service counter - Chad and Dorian - were both pleasant and efficient. I'd like it if they cleaned up the upholstery in the waiting area. It's covered in long female hairs. It's not "gross" per se but it's not great, either. It's a cute set up, very stylish, although the seats are rather hard. There is a coffee machine available, a popcorn machine that I didn't quite trust (how long had the popcorn been in there?), vending machines, and I *think* complimentary snacks behind the service counter - with a hand written sign, they could up that game a little. Honestly the lobby is kind of meh, with toilet paper boxes just sitting out and almost nothing of interest on the pamphlet counter. Best part - in and out quickly, at a reasonable price. Thanks!

Poor customer service. Dismissed concerns and lost a longtime loyal customer. Dismissive service…read more Firestone fixed my issue the same day and earned my business. Service Advisor Brandon was the worst. Disappointing experience from a longtime customer.

Joshua Breshears and Samantha Martin gave us amazing service and patience to guide us to our…read morepurchase on my new 2026 RAV 4 Woodland PHEV. Amazing staff and amazing cars Renton Toyota

I am writing this review to warn other customers about my experience at Toyota of Renton…read more I went to Toyota of Renton for a routine visit, and during that time they told me they tested my car battery and said it was failing and needed immediate replacement. Based on their diagnosis, I was advised that the battery was at risk and should be replaced. Trusting their professional opinion, I immediately went to Costco and purchased a new battery. Since my original battery was still under warranty, I returned it to Costco for a refund. However, Costco tested my old battery in front of me, and the results showed the battery was in good condition. They tested it two more times, and all results confirmed the battery was good. To be absolutely sure, I also took the battery to a separate independent repair shop, and again, the battery tested normal with no issues. I later returned to Toyota of Renton to speak with the service manager. The only response I received was a printed battery test result from them. There was no explanation, no accountability, and no resolution, despite clear evidence from multiple independent tests showing the battery was fine. I have kept all printed test reports as documentation, which clearly show conflicting results between Toyota of Renton and multiple other professional testers. This experience caused me unnecessary stress and wasted time, and it seriously damaged my trust in this dealership's service department. I strongly advise other customers to be cautious and seek a second opinion before approving any repairs or replacements here. I will not return to Toyota of Renton in the future.

I had a great experience at sound ford! I was nervous based on the negative reviews but I truly had…read morea great experience buying from this business.

TL;DR - bought a used truck from Sound Ford, was told everything was "all good" with the truck, and…read morewithin 2 days was at the service center with multiple faults requiring repair, and was in the shop for the next 9 days. I purchased a used 2025 F150 lightning, 26k miles. During the buying process the truck was not able to be test driven, "just got off the truck and needed a safety check," so i test drove an equivalent vehicle. Upon picking up the vehicle, they handed me the keys, no orientation to the vehicle, and said we were good to go. The very first time I turned on the truck, there is a notification that the car needed to be serviced and to contact the service team. I notified the dealer, who informed me that this is likely a result of the safety check, that these notifications were simply not cleared and that the truck was "all good", and to just drive home. I cleared the notification, drove home. Notifications continued the following day every time I started the truck and after having the truck less than 2 days I took it to a closer ford service center who informed me of multiple faults detected that needed repair. The truck was being repaired for the next 9 days. Just got the truck back, thankfully everything is under warranty, which would not have been yhe case if the truck had 10k more miles, or was 1 year older. I was told the repairs were very costly. The buying process, including not being able to test drive the truck, no orientation, and brushing off the notifications leads me to believe they knew of the errors and didn't want me to be aware of the issues prior to drivijg off the lot. I would be extremely cautious buying a used car from this dealership.

Sure, they were helpful and polite with the car buying. But we decided we didn't like the car, a…read moreDodge Charger, a couple of days after taking it home. Since they have a 7 day money back guarantee, we took the car back. Now, they weren't so happy and polite. But, we asked that they go forward with the return process. We didn't finance, we gave them a cashiers check for $24,000, which of course, they said it had been deposited, and that they would have to get it back from corporate, and it would take a few days. Well, it's been well over a week, we have not heard anything, nor do they answer our text messages. We aren't sure what they are trying to pull. But we get a very uneasy feeling from all of this. Wish we had never gone there. Maybe the smart thing to do, would be for them to hold any deposits, or payments on a car for 7 days, THEN make the deposit.

We purchased our last two cars from Enterprise. They carry good used cars mostly previous rentals…read more They offer a 12 month warranty and extended warranty's for purchase. Our guy Graeme was amazingly helpful. You can tell it's about the people not just the sale with this guy. Would very much recommend this dealership. They take the stress out of purchasing a car. We will continue to use them for our purchase needs in the future.

The Professionals at Good Chevy have always been amazing! 2018 I purchased my C7 from them and…read morehave always had amazing service and interaction with GoodChevy! It is the home of all my future Purchases. The Service Department have always been above PAR and Each and everyone person at the dealership deliver on the Namesake Good & Great! Had oil change as part of their promise to excellence since I purchased my C7 and the service was as usual great! Even had a Battery change that ended up with a hiccup but regardless of that, Good Chevy went above and beyond to assure that I and My vehicle were priority without impeding on delivering the same quality of service to other Already scheduled customers. Thank you Good C.

I really don't leave reviews but this experience kinda' raddled me. I purchased several vehicles…read morethrough this dealership, and I've always felt that I was treated fairly. I recently was looking to purchase a vehicle and started working with a sales person there. After I deciding what I wanted, I was told I would need to even put more money down then I felt comfortable doing. OK fair enough. Later that evening. we found a another vehicle, a little more mileage, but a lot less money, at a different dealership. Well, since earlier, I was told that I would have to put more money down than what I wanted to at Good Chevrolet. we decided to go with the other dealership. I called the sales person to let them know that we found another vehicle, and thanked him for the help, I stated I would come to them at my next purchase and continue to shop Good Chevrolet. The sales person became very agitated practically yelling at me that I didn't give him an opportunity to compete for my business and that what I did was very disrespectful to him. I was a little nonplussed and honestly shocked by this response. I thought it would be more of a happy I found looking for in my budget and to please remember them for my next purchase. it was just really shocking that this sales person came back at me this way, and telling me how disrespectful I was in, not giving them an opportunity to compete for my business. I responded it was me who chose to even call back and let them know that I had found another vehicle. That I could've just not called and if they called me once I realized it was Good, I could've just let the phone go to voicemail or not picked it up at all that I wanted to be open and honest and let them know. Hey, I found a vehicle in my price range. Thank you for showing me what you had. Not to communicate with them at all, would've been the disrespectful thing to do. He Finally capitulated that this was Could have been his fault because he did not make clear the numbers he presented to me were estimates, but still it was more than I was comfortable spending. In our conversation, at the dealership, he kept going back to an office and spoke with someone named Oscar, I believe This was when he returned, he stated I would have to put more money down or I would have to purchase a more expensive vehicle. Never the less this was totally out of my budget I've purchased several cars at this dealership And always walked away as happy as you could purchasing a vehicle from the auto dealership. However the attitude I received really has me considering if I'll ever go back to Good Chevrolet again.

A big shoutout to, Mai, Trey and Dan from Finance. I would like to express my deepest gratitude to…read moreyou all who had made it possible for me to walk away with a 2026 Mazda 3 with 42 miles and a 3 year service, 5,000miles or every 6 months whatever comes first. My experience with Mazda Renton was great, and it sure won't be my last time coming in! Definitely a repeat after this experience. Behind it all, I have a unique situation and I had went to, Burien Nissan, Honda Of Sumner, Subaru of Auburn and Bud Clary of Auburn. All of them wanted to put me in a vehicle with over 100k miles etc and with 10k down, now they are lost of words when I had told all four of the dealerships that Mazda of Renton had Financed me with a fraction of the 10k requested down. With that being said, my payments and interest rates are a quarter of what all 4 dealerships wanted me to sign onto.

I have had nothing but problems with my CX-5. It was in the service shop for a month last year for…read morean issue they could not easily solve. Oh...and now the same issue is coming back intermittently again. Last week I took my car the Walker Renton Service to look at a battery issue. When the service rep called me I was told the battery was fine. Which made no sense since since the battery died out of no where. When I asked what I should do next I was told to use a battery trickle charger. When I asked why, I was told that because my wife put only 6000 miles on the vehicle in 18 months that the car needed to be on a charger. Again I pressed why and I was told because there is so much technology in the car and the "miles" driven was too low and that a trickle charger would keep the battery charged. My wife drives the car three to four times a week....we should never have to worry about a trickle charger. We have never had to..ever...on any other car. My comment back was that apparently Mazda builds a car that is sub par compared to a Kia, Hyundai, 4 GM SUVs, two Mercedes and two Cadillac V Series cars that my family has had in the past 10 years. The next day another service rep tried to tell me the same thing to which I told him to stop...it's the stupidest concept ever and they have lost all credibility. I texted the service manager and she never responded to me and I was told by the sales manager and a service tech they would have her call. I never heard from her nor the sales manager again. I took the car back to the original dealer I bought the car from and they purchased it back with zero issues for what we owed. In and out in 10 minutes. Walker Renton is just TERRIBLE!

I purchased a vehicle here from out of state (Idaho). This location had the exact vehicle I wanted…read morealong with promotional financing, so I worked with Tanner in sales (he was awesome) to secure it. I flew in from Idaho to pick up the vehicle, and it was not until then I was informed there would be an issue with the title. The finance manager knew nothing about Idaho's process and told me that it would take 3-4 weeks for Hyundai Motor Finance to receive the title so it could be sent to Idaho DMV. Long story short, that was not the case. Luckily, Idaho gives residents 1 year to get the title to them and, in the meantime, issues a conditional registration. Otherwise, I would have been stuck with a vehicle I could not drive. Dealing with Hyundai Motor Finance to get the correct information was a whole other issue that I won't go into here. The reason I'm writing this review is because I was not notified before I flew to Seattle that there would be any issues regarding title. The finance manager asked me if that would be "OK" after I had flown in! Not knowing all that was entailed and the hassle it would become, I agreed. Had I known, I likely would have turned around and went back to the airport. I did make a call to the dealership and left a voicemail with the finance department to see if they could help me straighten it all out with Hyundai Motor Finance. No one even bothered to return my call. I was so impressed with this dealership up until the title issues. Idaho DMV was super helpful and wondered why in the world the dealership didn't just send everything to them directly. These guys may be fine for in state dealings, but don't buy from them out of state. I'd also exercise a bit of caution since they clearly are not transparent and are not willing to help their customers after a sale has been made.

I've been trying to get an appointment with them for 5 months for an issue they "fixed" last…read moresummer. I have called, emailed, chatted and texted through their website yet I have not gotten a call back. All summer I have had to get this repeated error message takes up half my display and make a very annoying and very loud dinging noise saying to refill my inverter coolant. My inverter coolant is full and this is a known recall event that (as I have previously stated) was supposedly fixed. I would go elsewhere if you actually want to get something services or a return call.