I talked to the parts department. The gentleman answered…read morethe phone quickly and I was looking for transfer case fluid on my 2014 Subaru Forrester automatic. He gave me the parts number explaining the part number is the same as the automatic transmission itself. #SOA427V1660. His voice was clear, professional and best of all, he was kind. 4:24pm call nov 5th. Give this man a raise. Semper Fi J.S.

I paid $687 in registration and licensing fees when I bought my car from Walker Renton Subaru, but…read morethey never submitted the paperwork to the DMV. I had to take two days off work and go to the DMV twice just to avoid driving illegally before visiting family for Christmas. Since the DMV had no record of my paperwork, I was forced to pay another $410 for a 90-day permit and registration--money I don't have as I'm getting married next year. While I was at the DMV, Justin Skoll (Walker's Renton Sales Manager) told me over the phone to pay the fee again and send him the receipt, and he committed to reimbursing me. After I sent the receipt, he reversed his position and said he now has to wait for confirmation from the DMV before reimbursing anything--even though they admitted they put a stop on the check they originally sent. By Oregon and Washington law, it is the dealer's responsibility to ensure a vehicle can be registered when they collect registration fees. Instead, the dealership failed to process my paperwork, kept the $687 I paid them, and left me to pay the DMV again. Leading up to Christmas and my wedding, I am now out $1,097 and only have a temporary 90-day permit. As someone who has worked in dealerships and OEM's, I am extremely disappointed and would not recommend this dealership.

I wound up purchasing from another dealership, but I was so impressed with the service I received…read morefrom Craig I felt I needed to write a review. What a professional establishment! If you're an enthusiast looking for something special these guys have it. Their selection and quality of cars is impeccable. No dealer sleaze here- Craig was not pushy at all and let us drive a few cars I was interested in. I will definitely keep them in mind for my next purchase. Thanks Craig!

I wouldn't recommend this car lot to anyone. From the start, the staff was pushy and vague,…read moreespecially when it came to pricing and fees. The car I was interested in was advertised as being in "great condition," but once I looked closer, there were clear issues that hadn't been disclosed. When I asked questions, I either got half-answers or attitude. One problem was brushed off as "normal," which later turned out to be anything but. Paperwork took forever, numbers kept changing, and I constantly felt like I had to double-check everything to avoid being overcharged. The whole experience felt dishonest and stressful. Buying a car is a big decision, and this place made it feel like a battle instead of a professional transaction. Save yourself the headache and go somewhere that actually values transparency and customer service. I had a very uncomfortable experience at this car lot, largely because of the owner. His behavior was unprofessional and unsettling. He made comments and spoke to me in a way that felt discriminatory and disrespectful, and I did not feel treated the same as other customers who were present.

I found a vehicle on the dealer's website which I thought might be a good fit. I made an…read moreappointment online. My assigned sales consultant was Carlos Ramos. While the vehicle didn't quite fit with my specific needs, I found my experience of working with Carlos to be enjoyable. He was friendly, straightforward, and listened closely to my needs. The type of associate who values customer service over sales. Although this deal didn't pan out, I would 100% do business with Carlos in the future, and recommend asking for him if you are in the market for a vehicle. With that being said, it's worth mentioning that this dealership is no-frills. There isn't a fancy lobby or great amenities, but it's still setup adequate enough. Nonetheless, glad to meet a decent salesperson like Carlos!

I would rate this dealership 0 stars if I could…read more Renton Jeep has been, without exaggeration, the worst dealership experience I've ever had. Their prices are astronomically inflated, but the real disaster is their complete inability to communicate or follow through on anything they promise. My Wrangler has now been sitting in their service department for over 30 days. In that entire time, getting any kind of update has been like pulling teeth. They do not answer calls. They do not return voicemails. They do not reply to texts. They do not proactively communicate anything -- not status, not delays, not parts issues, nothing. Every timeline they've given me has been blown past without explanation or accountability. I would recommend looking elsewhere, it is worth a longer drive for better service and cheaper prices.

The team was a fun and knowledgeable, I actually had some good laughs despite the stress of making…read moresuch an expensive purchase. Thank you all! T, Hussein, Casper, Ali! And nice to Sierra again from the last time car she sold us!

If you value your time or your wallet, stay away. My father brought his Certified Pre-Owned (CPO)…read moreKia here before Thanksgiving for a failed turbo (P0299) that put the car in a dangerous 'Limp Mode.' Despite a 100k-mile warranty, this service department tried to deny coverage by claiming minor cosmetic scratches caused an internal engine failure. It took two and a half months, an escalated Kia Corporate case, and threats of an Attorney General complaint before they finally 'granted' a goodwill repair. The kicker: When we finally went to pick up the car, they tried to charge us $2,100 for a battery, a cable, and an oil change. We declined, took it to an independent mechanic, and got the exact same work done for $600. They tried to scalp us for an extra $1,500 on the way out the door. Truly predatory. Do your homework and don't let them bully you.

I had a great experience at Toyota of Renton. Bido Abdallaly was very helpful, professional, and…read morehonest throughout the process. He made everything easy and stress-free. I really appreciate his help and would gladly work with him again in the future. Sincerely Omar Abdulle

We chose Toyota of Renton because of your strong reputation and positive reviews, not because you…read morehad the lowest price. Unfortunately, our experience fell well short of that reputation. At delivery, the truck was not properly detailed. There was a dirty towel left inside, the center console was unclean, bird droppings on the exterior, and the truck bed had not been cleaned. For a vehicle that had been reserved for a week and given the amount we paid, this level of preparation was unacceptable. We were not provided a walkthrough of the truck's features, no guidance on the Toyota app, and no explanation of how to set up payments. We also were not informed at the time of purchase that we could upgrade rims and tires by paying the difference -- something we only discovered later through the service manager, after the opportunity had passed. While Bradley was professional and polite, the overall sales process lacked clear communication and follow-through. After an accessory upgrade, we were not properly advised about the window tinting process and only learned not to roll the windows down from a small Post-it note. Most disappointing, after Keith, the Sales Manager, personally asked us to leave a review, I emailed him twice to address these concerns and received no response over several months. That lack of accountability reinforced our concerns about the overall customer experience. We expected a higher level of professionalism, communication, and attention to detail.

When looking for a new Explorer, I reached out to three different Ford dealerships. Even though…read moreSound Ford was the furthest away, they were the most responsive and the easiest to deal with. They had the exact vehicle we wanted and did not try to sell us something in a different color or a completely different vehicle, unlike one other dealership. Mike was upfront about what they were willing to offer on the vehicle and was not overly pushy with the sales process. Anna was very friendly and communicative and helped us by showing us the SUV and generally being awesome. Special shoutout to Joe. There was miscommunication during the paperwork, and something was added that we did not want. He did not try to force us to keep it and instead made the corrections, and everything worked out as initially agreed. Hopefully, when it comes time to service the vehicle, the service department is as good as the sales department.

To start off, I have a 2017 mustang GT…read more 10/10 times I'll recommend anyone from getting a ford or even just getting their current vehicle worked on from this ford dealership. Over the course of 1year, this dealership had my car for 7 months of the year, First 3 months I had to go there due to some misfiring issues I had with my vehicle, turned out to be further issues lying in the engine had to get a vehicle replaced, which was covered through my warranty, (they also charge more than what outside warranties cover, so had to still pay on top of it) I assumed a new engine okay, so I'll be good for pretty good time, as I just daily the vehicle to work and home. 2 1/2 months go by of just being a daily driver, as I headed to the store the vehicle stalled on me, confused I was able to start it back and pull into the parking lot, noticing I am now In limp mode, CEL is back on, vehicle is misfiring heavily, I was able to tow it back to the dealership, and showed them the codes I found, and explained the issue. They found the issue was the VCT sensor was bad (they used from previous engine and didn't tell me) later tried to tell me and charge me $10,000 for repairs, and I had to argue with them stating it's INSIDE THE ENGINE, and it's covered under the ford warranty due to the engine replacement, after some time was abled for them to actually confirm it and continued with the repairs... As of yesterday Roughly 3-4 months later I was able to go back and pick up my vehicle after 3 month back order for cams, along with then notifying me a retainer clip on a hose was broken off and replaced with a zip tie, and wouldn't be covered by them. (I've not touched inside the engine bay, only the dealership) Along the route back home I had an issue with the CEL reappearing and misfires appearing. for the safety of the engine, I had it towed the remainder of the way, along being able to check codes, the same codes appeared, and in back in the same spot I was last time, without a vehicle... warranty had saved me money, but the incompetence of the techs/employees there failing to properly fix an engine is beyond me.. 2 times for me with over $40k work in the engine, and still they can't get the job done properly..

Sure, they were helpful and polite with the car buying. But we decided we didn't like the car, a…read moreDodge Charger, a couple of days after taking it home. Since they have a 7 day money back guarantee, we took the car back. Now, they weren't so happy and polite. But, we asked that they go forward with the return process. We didn't finance, we gave them a cashiers check for $24,000, which of course, they said it had been deposited, and that they would have to get it back from corporate, and it would take a few days. Well, it's been well over a week, we have not heard anything, nor do they answer our text messages. We aren't sure what they are trying to pull. But we get a very uneasy feeling from all of this. Wish we had never gone there. Maybe the smart thing to do, would be for them to hold any deposits, or payments on a car for 7 days, THEN make the deposit.

We purchased our last two cars from Enterprise. They carry good used cars mostly previous rentals…read more They offer a 12 month warranty and extended warranty's for purchase. Our guy Graeme was amazingly helpful. You can tell it's about the people not just the sale with this guy. Would very much recommend this dealership. They take the stress out of purchasing a car. We will continue to use them for our purchase needs in the future.

The team at Good Chevrolet helped with an amazing car buying experience…read more I was in a bind from a previous vehicle that had engine issues and I needed to purchase something fast, as I had business coming up that required transportation. After finding a vehicle online at a very fair price, Richard reached out to confirm the used vehicle was still in their inventory and welcomed me in. Upon arrival, I explained the situation to Richard to get him up to speed, he got me situated with a test drive, and afterwords we sat down to sign the paperwork. No crazy requests or added fees, just the cost of tax/title/licenses and the vehicle sell price as listed online; I really appreciated that, as I didn't have time to negotiate and didn't feel that I needed to because the vehicle was already priced fairly. Once that was all settled, we went in to work on financing paperwork with Julie. She was amazing and knew we were in a rush to get to a job the same day. She accommodated our paperwork to be able to leave with the vehicle while coming back to sign on a better financing deal at our convenience the following day. This was one of the most straightforward vehicle purchases I've made and was thrilled with the results.

I had a disappointing experience with Andrey Shanazarov. We had previously discussed that I would…read morecome in on Friday to purchase the car, and he told me he would hold it for me until then. However, the vehicle was sold before I arrived. When I followed up, he stated that he assumed I did not have the down payment, even though we had already clearly discussed the payment details beforehand. Additionally, the interaction left me feeling as though I was being racially profiled, which made the situation even more concerning. Overall, the experience felt unprofessional and poorly handled.

A big shoutout to, Mai, Trey and Dan from Finance. I would like to express my deepest gratitude to…read moreyou all who had made it possible for me to walk away with a 2026 Mazda 3 with 42 miles and a 3 year service, 5,000miles or every 6 months whatever comes first. My experience with Mazda Renton was great, and it sure won't be my last time coming in! Definitely a repeat after this experience. Behind it all, I have a unique situation and I had went to, Burien Nissan, Honda Of Sumner, Subaru of Auburn and Bud Clary of Auburn. All of them wanted to put me in a vehicle with over 100k miles etc and with 10k down, now they are lost of words when I had told all four of the dealerships that Mazda of Renton had Financed me with a fraction of the 10k requested down. With that being said, my payments and interest rates are a quarter of what all 4 dealerships wanted me to sign onto.

Very bad experience with Walker's Renton Mazda. I purchased a car from them and later found out…read morethat they added multiple extra contracts (like key service and maintenance packages) to my paperwork without properly explaining them to me. After about 6 months when I noticed these charges, I went back to the dealership to cancel them. I spoke with a manager named Den, who was extremely rude and spoke to me in a very aggressive and disrespectful way instead of helping resolve the issue. Later, after getting advice from others, I contacted them again and went back to the dealership to cancel the contracts. They gave me a cancellation copy and told me it would take 3-5 weeks for the cancellation to process and that the refund would go directly to my auto loan bank. Now it has been over 8 weeks and my bank confirmed that no cancellation or refund has been processed from Walker's Renton Mazda. This is very frustrating and unprofessional. I feel misled and ignored. What's even more concerning is that two of my friends experienced similar issues with the same dealership. I strongly recommend that anyone buying a car here carefully check every document before signing. Be very cautious with any additional contracts or add-ons they include.

Go Hyundai (Car Pros)…read more I want to give a huge shoutout to Josef (sales) and Jonathan (finance) for sticking with me through what was honestly a very complex situation and getting the deal done. This wasn't a simple purchase. I was coming in with an insurance settlement in transit, lender constraints, multiple approvals being explored, and a tight window to make everything line up correctly. There were a lot of moving parts, and it could have easily fallen apart. Instead, Josef stayed patient, transparent, and never applied pressure. He kept me informed, respected my pace, and made sure I was comfortable every step of the way. Jonathan in finance really earned his credit here. He worked through multiple lender scenarios, made adjustments as new information came in, and ultimately structured a deal that made sense for my situation. He didn't rush me, didn't force anything, and when I decided to pause instead of forcing a down payment, he respected that and continued working the numbers until it actually worked. What I appreciated most was that they made it work without cutting corners. I was able to leave with the car based on a real approval, not guesswork, and everything was clearly explained. No pressure tactics, no last minute surprises, just problem solving and follow through. If you're dealing with a non-standard situation, insurance involvement, or lender complications, these are the guys you want in your corner. Professional, patient, and committed to doing it the right way. Highly recommend working with Josef and Jonathan, or any of the amazing friendly Go staff!

"John" the service manager was rude to me and over charged me , wouldn't return my calls , very…read moreunprofessional, I hope they fire this guy and get a new guy who will actually care !