I want to go out of my way to give this place 10 Stars if I could but unfortunately 5 only lol but…read moreit was a very extraordinary amazing experience. If you don't believe in miracles these people will try to make it happen. All of their staffs very friendly very professional quick and to the point. If you had questions about anything or any concerns they are always there to help. When I didn't have a car these people made it happen for me especially Oscar I have no words to explain how thankful and grateful I am for him to make it happen and of course Diego was very friendly very professional and lilium as well their staff is awesome they are a great team I recommend you go and check their inventory out and make it happen because they will make it happen.

I got my 2023 Camry here with 19k miles. It had modifications done to it by the previous owner. It…read moreruns great no problems besides they didn't tell me about a crack in the trim on the back but it doesn't effect how the car drives so not worried about it. It had all the service records and they gave me a good deal. Would recommend them which is pretty good seeing as how I will only get cars from big dealerships like the Toyota in marysville.

Had a great experience here recently. Just picked up a used Audi Q7 from Worldwide. Phillip and…read moreChad were great during the whole time, I have always been hesitant buying a car from a used dealership. Actually this was the first time I ever have. We needed a backup AWD drive vehicle for the winter. I initially reached out via email, then visited a couple different times. One to look at it the other to bring the car to my mechanic for a look over. They were totally fine with that, this alone made me feel more comfortable with these guys. All communications throughout the process were great, quick and easy experience I've had it now for just over a month and haven't had any issues. Actually just picked up my plates from Them and that was a great visit as well. Don't hesitate to see these guys. Their selection of these European vehicles is second to none

Nice car selection and excellent customer service! Reasonable prices, we would recommend Worldwide…read moreAuto Group to our friends!

Let me keep it short, these people were amazing from the start. I was just looking around in there…read morelot no idea I was going to get something's from there. I had these two amazing people help me out with everything. Long story short I was looking for a Honda accord or like a Honda civic something like it at least. Walked out with something way different than I thought I was gonna get. After test driving and everything i fell in love with the car and next day got it off the lot. That night I got the car I was having a battery problem told Jacob about it since he was the one who helped. He told me to bring it down and they would take care of it. After replacing the aux battery it wasn't the issue. At that point I thought I was gonna have to get a new battery myself, nope I told Jacob and he told me bring it back and they would see what they could do for me, long story short alternator and both the battery were replaced for free. I was extremely shocked but was super thankful. I couldn't have asked for a better way to finance my first car since I just used Facebook marketplace lol. I will definitely be coming back for more business in the future, highly recommended going and check out there lot amazing cars and especially the people working there that make the experience so much better.

Buyer BEWARE!! This is the absolute worst place! They will lie straight to your face and get you to…read moresign a to. Of papers so they aren't held "liable". My sister bought a truck from this place.... Didn't even have the truck a month and had to take it to the shop for MAJOR costly repairs! This place said they go through a very extensive inspection to make sure their vehicles are "cherry" and that is a big fat LIE! This truck has had nothing but major issues since my sister brought it home. They don't take accountability for their actions and they are unwilling to help at all with anything on the truck. Avoid this place like the plague! Also they have multiple names for the company to avoid their bad reviews. It's sunset cars of auburn, and Select cars and Trucks! Take your business elsewhere for sure! Horrible! I would give negative stars if that was an option.

I first came to look into buying my first car. I bought a BMW and I suggest you first talk to Pavel…read morebecause he made the whole transaction easy and worthwhile. The customer service was top notch and I would recommend them to anyone. Located off of highway 99!! Check them out.

I am here to give my review on all pro auto.I am taking them to court because they sell me a…read morevehicle that did not work and it broke down The owner of all pro our own ask for me to return the vehicle. I did they have been having my vehicle for months he told me we would do a trade for the vehicle or see if he can repair it I have been nothing but patient with this dealership because I refuse the offer of $3500 they offered me today they told me that they will tow the VEHICLE. Because I refuse to except the offer General manager Shane text message me that he is going to tow my car. This is retaliation because I refuse except the offer that he offered me at $3500 for the vehicle I do not want to do any more business at all pro auto I just want my money back and I want for us to go our separate ways the text messages that I received today just shows me that this dealership is not very honest about their vehicles i've saved up for months to get me a reliable car and a safe vehicle for my kids I am a single mother of two I have been waiting from two months to hear from them and when I served him with papers to go to court now I get a response back why do I have to go to court to get a response from them honesty respect for your customers go along way I am very disappointed in the services that I received from The dealership I have a missed several days work because I do not have the proper transportation and I am on the bus with two kids taking them to their activities for the summer and have no vehicle no money ... I am very disappointed in the service that I received from this dealership Reading over these text messages all I can say wow all I can say is beware....

This is my second vehicle that I purchased from this store. Excellent service. Excellent cars…read more Highly recommended.

I have purchased 4 cars and have recommended 5 friends who have all been very happy with the cars…read morethey have purchased over the years. Tawfik tries really hard to make ensure you are getting the exact car for your needs and budget. One of the last few honest places to find a good used car. I usually ask him to find very specific cars and he always come through! Keep up the great work!

I will be up front, I did not buy a truck here. However, I was very impressed with the salesman's…read morehonesty when I came to look at one they had in stock. I swung by on a whim after seeing a truck listed on cargurus for a low price. I assumed, given the price, it'd be a bit rough, so I was prepared to go over it thoroughly. The salesman that approached was really professional, and when I asked why it was being sold cheap, he was very thorough in disclosing the issues with the truck. This is incredibly refreshing, as he could've just been like "Yeah nothings wrong with it really" and tried to sell me a lemon. Additionally, this was my last stop after 2 other dealerships on S. Tacoma Way had tried to scam me, so I genuinely appreciate them being up front. I saw they had nothing but 1 star reviews over problems people had with vehicles they purchased there, so maybe they are taking this to heart and taking a more honest approach. My short experience with this lot was a very positive one, but again I didn't buy anything so take it fwiw.

DO NOT PURCHASE A CAR HERE…read more My boyfriend and I bought a car from Cloud, and the experience was rushed and unprofessional. When I asked about a warranty, I never received a clear answer only, "I'll take care of my customers as much as I can." The car had many cosmetic flaws and mechanical issues, but we purchased it due to an emergency, even though it wasn't worth the price. Just three days later, the car broke down in the middle of the road and we had to pay for a tow out of pocket. When we asked for reimbursement, our messages were ignored. He later said the issue wasn't his fault (fuel gauges not working) and then said he'd fix it but add the cost to the end of our loan. Communication was extremely poor and responses took a long time. Overall, very unprofessional and disappointing experience. I would not recommend buying a car here.

We had a very positive purchase at Dinsmore Puyallup Mazda. We were looking for a newer used truck…read more Our sales person Antonio Alvarez looked through the inventory and found us exactly what we were looking for. We didn't need to look any further. We bought the truck and drove it home. No hassle at all.

Our Experience With Dinsmore Auto Group-…read more Holly & Andrew Ball 2020 Jeep Sahara- We purchased a 2020 Jeep Sahara from Dinsmore Auto Group on 3/28/2025, and unfortunately, our experience has been deeply disappointing from the very beginning. We strongly recommend that anyone considering a purchase from this dealership take the time to read customer reviews carefully. What we experienced aligns with many of the unfortunate concerns already shared by others. Same pattern of behavior . We also attempted to address these issues directly with their upper management by emailing the General Manager Austin Dinsmore. That message received no response on any concerns we had with the process from start to finish. Which speaks volumes about the dealership's approach to customer concerns and post‑sale accountability. Our in‑person interactions with staff reflected the same pattern: dismissive communication, a lack of basic customer service, and no willingness to engage in respectful, solution‑oriented dialogue. Outside of Jesse in the service department all other interaction had from sales, finance department and direct service manager was aggressive and lacked basic customer service standards. Key Issues We Encountered- 1.Major mechanical failure within 48 hours of purchase. The Jeep developed a significant engine issue almost immediately, despite being driven for less than four total hours since purchase. Dual head gasket replacement upper oil pan reseal. Auxiliary and main battery replacement. 2.Dismissive communication. Our concerns were treated as an inconvenience rather than a legitimate safety and reliability issue. There was no acknowledgment of how this situation impacted our family. Or options to roll back the loan to put a customer in a reliable, safe vehicle. Not once did anyone individual raise any concerns on our behalf. Would we have been okay with a different vehicle? Would we have been willing to pay more for a more reliable vehicle with no underline mechanical issues which caused the vehicle to significantly depreciate. 3.Lack of transparency about repairs. The initial repair was completed without any explanation of what failed, what was repaired before being signed off on by the customer, or whether OEM parts were used. They treated the vehicle as though it was held hostage and still theirs. 4.No post‑repair guidance. After a dual head‑gasket replacement--a major engine repair--no one provided follow‑up instructions or information about what to expect. 5 A second repair was needed due to poor attention to detail. The vehicle threw new codes within 24 hours of being returned to us, requiring another service appointment. They were specifically asked to not do any repairs until we were informed and signed off on them. They ignored this request and made so called repairs. 6.Inconsistent and inaccurate communication. Different staff members gave conflicting information throughout the process. 7.Attempt to limit our consumer rights. When we raised concerns in writing, the dealership asked us to sign a "Goodwill Service" agreement that would have limited their liability and restricted our rights under Washington State's Implied Warranty of Merchantability. This felt less like support and more like an attempt to silence legitimate concerns. This was done after the fact. When the vehicle was retrieved on the so called second repair. And backed dated to the initial mechanical failure less then 48 hours after the purchase. 8. When the customer's refused to sign this last minute attempt to silence them under significant distress. We were told no further repairs or concerns would be addressed on their behalf . Mind you they back their so called repairs with a 12,000 mile 12 month policy which they could not provide us with or clearly articulate where that was at . Or simply put that in writing on the " GOODWILL AGREEMENT " which they wish for us to sign with no recourse. We hope our experience sheds some light for future customers.

I did not have the same outcome as the other reviews which for me doesn't…read more even sound like the same dealership. My transaction was very positive. Dan was the sales person I dealt with - very professional. He and his partner (name escapes me) got me a better rate than my bank BECU when BECU did me dirty and WSECU has been wonderful to deal with - recommend this credit union and in/out fixed a door lock issue 24 hours after leaving lot with car, no hassles nothing. Prompt replies to texts - could not have asked for a better experience. I would recommend and if I need a car in future - I'll come back.

Bought 2017 SUV th okat had blown Engine from In n out Auto Sales. They knew it.. I will never…read moretrust them again.