We were celebrating my daughter-in-law's birthday. I raved about the fire roasted artichokes and steaks. Unfortunately, the day we went the grill was broken, they're waiting for a part. The rest of the meal was not what I expected for a few reasons. I let the manager know in a review. He called me the next day apologized. remembered the three of us, our bill was $230. He offered a gift card for the three of us to return. Prompt response and offering a second chance gift card demonstrates excellent management. We will return. read more

JAMES was fantastic!!!! His service plus his food, drinks, and dessert recommendations were superb. Had a blast and will definitely come back! Oh... please request the blood orange margarita! read more

To sum things up, service was great. But food was a miss for me, mainly because they didn't have many gluten-free options (that wasn't steak/red meat). Thankfully, I had my gluten-allergy supplements to take after dinner. We ordered the shishito peppers app (yum) and the crispy rice with tuna. And we paired it with martinis. All of the martinis are large pours, served with a sidecar. Love that I had the option to have bleu cheese stuffed olives for my martini. read more

J. Alexander's - Martini - American Near Me - Chandler, Arizona

Ambiance: Sports bar with some "dining room" seating adjacent. We were seated in a booth facing the bar and might as well have been sitting at it with the slob in shorts and flip-flops. Grade: D. Service: Very good all around. Staff pleasant and helpful. Grade: A. Food: Nothing special, though props for the martini sidecar. "Alex's Salad" could have been out of a grocery store bag. Grade: C. Overall, we'll go back and see if there's better setting for grown-ups next time. read more

Had a very good Sunday lunch here with my teenage godson. Everything was tasty and well-prepared. We split the Scorpion Roll as an appetizer, which had a good tension between chilled and warm, savory and sweet. Godson had the steak and fries as his main course, which was very good if slightly chewy. I had the Caesar, and added salmon which was prepared precisely as I had asked -- seared on the outside and rare inside. Overall, service was attentive and friendly. This is a good alternative to the usual Sunday brunch options in Chandler/Ahwatukee. read more

Met a couple of my girlfriends and Archousai for dinner, drinks and fellowship! I ordered the Creole BBQ Shrimp and it was delicious! Hopefully they will add it to the regular menu because I'd definitely order it again! Hint! Hint if management is reading this!! Oh yeah, please make that tortilla soup and bread pudding regular items while you're at it! read more

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Overall, we had a good experience at this location. We went for happy hour which runs during the week from 2 PM to 5 PM. On this occasion, we try a few of the food offerings to include the Smashburger, the shrimp tacos, and chicken tenders. All of the food offerings were good, but very light and appropriate for a tasting at happy hour. For drinks they did have a few cocktails on the happy hour menu to include the Hugo spritz which I thought was good, but maybe a little light on the booze. Also, I don't think my mint was fully expressed into the cup as that was not as refreshing as I would've liked. So I did move onto a more hardier tequila martini which was really good and finished off my Smashburger with the happy hour wine, which was very good. All in all I would come back and maybe eat here for dinner and or happy hour. The environment was very bright modern looking and the staff were really friendly. Our bartender was really nice and she gave some good recommendations. I did notice that they offer ribs here and and I was really tempted to get us a rack of ribs so. When I come back, I will probably be trying more off the main menu as everything here is made to order from scratch. read more

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This place runs like a well oiled machine . Drinks are premium. Staff actually works together and actually like each other. The ambiance is upscale. The happy hour burger could've been prepared better- the cheese wasn't even melted. Sat at the bar and our bartender was amazing. She was funny and hardworking- I'm sorry I forgot her name or else I'd be sure to include. Hennessy sidecar drink was delicious as was the old fashioned. read more

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The artichoke was probably the best thing on the plate. I've always been a fan of a great grilled artichoke. The steak while a good cut was dry and kinda cold. My wife had better luck with her steak. She said she liked hers. The fried could have been fried for another minute to get a better crisp. The service was very good and I like the steakhouse vibe but in a kinda business casual way. They have a happy hour sit at the bar menu and it must be pretty good because the bar was full. We used our quarterly Amex Rezy credit for our dinner. Had I paid the full $150 out of pocket I'd have been pretty disappointed. Before I spend that kind of money unless you're trying to impress a date of business associate I'd save my money and eat at that place with Texas in the name. For you anniversary you get a glass of champagne and for your birthday you get dessert. Maybe I'll try the Happy Hour. I did forget one thing. The Alex salad. At $14 it's a joke. I asked our server if the salad was large enough to share? It was but the menu says if you order the salad with an entree it's only $10. The waiter added the $14 salad because the $10 salad isn't enough to share. Also what kind of steak house doesn't have a wedge? Wedges are always enough to split. And many places have an option to split for a few dollars more. The cost of soups and salads is getting out of hand. read more

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First timers and so glad we decided to try this place! Came to celebrate retirement and we wanted to splurge with a celebration dinner. Our server, Skylar, was great as was everyone else who learned we there to celebrate. Love that they set an envelope at the table announcing the reason for the celebration. We went all out, starting with the grilled artichokes and the wife had a Midnight Margarita. I have to be honest here...not the best grilled artichokes we've had! They were very tough and although gilled with some nice soft pieces, most of them were not edible. The remoulade served with it was "ok" but overall, not a do over for us. Wife loved the drink, said it was perfect and she asked for a sugar rim in place of salt. We both decided on beef so I had the prime rib, which I asked for rare and then thrown on the grill to bring it up to medium. My favorite way to have prime rib and boy oh boy, the chefs did it right! The meat was tender and flavorful and I had asked for both creamed and raw horseradish...I like it hot so mixing the two brought it to the perfect flavor. Wife ordered the NY Strip, cooked to medium and her steak was perfect. So flavorful, tender, and juicy. We also decided on a side of the brussels spouts, which were roasted but way over done in my opinion. Loved the mashed potatoes that came with my prime rib...lots of chunks of potatoes and so creamy. Wife had mac and cheese with hers and she said it was creamy and flavorful and loved it. I had read reviews about the carrot cake so we decided to just eat half of our meals, taking home the leftovers for next day feasting. Ok, this carrot cake is dense, sweet, and had good flavor but the over abundance of frosting made it really, really sweet! We both had a few bites and decided to bring the rest home. The restaurant itself is nicely done, upscale feel but yet not stuffy. The staff was friendly and again, our server was fantastic...thank you Skylar! This is a bit pricey so it will definitely be on our "celebration dinner" places when we want to go somewhere upscale and delicious. Looking forward to another visit down the road! read more

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Everything I tried here was great. My husband and I met up with some friends here and the service was great as well as the food. I had the Rattlesnake Pasta and enjoyed it. My husband really liked the deviled eggs and prime rib. I sampled his Mac and cheese and was pleasantly surprised. I don't usually like Mac and cheese from restaurants because it's always bland and dry but it was really good here. Can't wait to go back. read more

When I visited Jacksonville for work last month, I tried a J. Alexander's that I loved the burger and the cheesecake to go to have in the hotel room later that evening. When driving and saw there was a location here in Arizona, I told my coworker this is where we had to have lunch! Walking in, we were immediately greeted and this location is beautiful. We were seated and definitely feel like a clean, new location to join the Chandler, Ahwatukee, Phoenix area. Excited to dive in as I had such a great experience at the previous one. What We Ordered: - Coke + Lime: my good ole standby. Carbonation was just right, and the lime adds the perfect balance of sweetness of the Coca Cola. - San Antonio Tortilla Soup (not pictured): My coworker friend ordered as she is a creature of habit when she sees Chicken Tortilla Soup. She was so quick to try as it was recommended by the hostess who sat us. She'd be the judge of it! And the verdict... she really enjoyed it and said that could have easily been her lunch. - Steak Taco: my coworker said they were pretty good, and very filling as she needed a box to take away as the soup was so filling. - Steak Burger: when ordering, they mentioned due to fat content, this had to be well done. That should have been my indicator to order something else. When it came, I was quickly disappointed and wish I went with the regular burger for the same price point. It came with tomato, lettuce, pickle, and onion versus this one which was pretty plain. Between it being fairly lackluster with toppings, the temperature on the cook deterred me from enjoying. Overall, I wasn't impressed with my food and was also disappointed this location doesn't offer cheesecake like the one in Jacksonville did. Perhaps this was a seasonal item, and I hope that it becomes a staple on all J. Alexander's nationwide as that cheesecake was DIVINE. A miss for me in terms of this visit, but my coworker enjoyed her tortilla soup and tacos so I settled on a 4 Star. I'd return and try different items next time if in the area again for work. read more

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A great experience. The atmosphere here was very calming and peaceful with jazz music playing in the background. I was greeted and seated immediately upon entering. The dining area was very clean and almost like a showroom. Gabrielle my waitress was very nice. She explained the menu and suggested some of her favorite appetizers one being the Hong Kong Shrimp. I ordered those and they wee so good. They were still crunchy even with the sauce on them. The sauce was perfectly balanced with sweet and spicy. The shrimp were cooked just right with a firm bite. I love the fresh bed of lettuce underneath them too. I ordered the Nashville Hot Chicken Sandwich. It was so good and hot in temperature. There was a spicy kick that was perfect since it didn't overpower the rest of the flavors. The bun was toasted and fluffy. I didn't care for the shoestring fries because they were more like the Jay's brand Shoestring chips. They were very crunchy which were more like overcooked. The bread pudding for dessert was tasty. I especially loved the scoop of vanilla ice cream that tasted homemade.. read more

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Sooo awkward when they opened the door for me because I wasn't expecting it. I had easter dinner here with my family (I'm the child). the poke bowl was so massive I made dinner out of it. The waitstaff is excellent! read more

J. Alexander's - poke - American Near Me - Chandler, Arizona

So grateful for one of my favorite restaurants from the South! My Maui Steak as just as good as I remember. I sat at the bar for sushi, cocktails, and a great steak! The complimentary popcorn given is spicy and flavorful. The sushi was fresh and appetizing. And my steak definitely set the bar high! The vibes here, the customer service, and the staff were absolutely perfect! read more

J. Alexander's - American Near Me - Chandler, Arizona

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The food was cooked to order and flavorful. The cuts of meat were delicious and the mashed potatoes were amazing. We tried to make a reservation for 3 but they only had 8:45p available, when we changed it to two, 8:00pm was available but we were sat at a 4 top, so not sure why we couldn't make the reservation for 3 at 8:00pm. There isn't a bread offered when you sit down and there isn't any ice in the water and very little ice in anything else. read more

J. Alexander's - Steak and Fries A little chewy but very flavorful - American Near Me - Chandler, Arizona

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We popped in for late lunch for my birthday week in January-this being my last birthday meal for January. I had the crispy chicken salad with ranch on the side and an Ice tea. My friend ordered prime rib and it came out cooked to order. It's not something I'd order but I can see why folks like prime rib. My salad was fresh with a good amount of chicken. The food and service was nice and I'd probably return. We went earlier in day so it was quiet and relaxed. read more

J. Alexander's - American Near Me - Chandler, Arizona

Food was delicious, potato serving was large. IMO a little less potatoes and add a green vegetable. Service was very good, wait staff was courteous and professional. Ambiance was nice. Dessert was delicious, wish they had creme brulee on the menu, the upscale feeling of the space called for it, the key lime pie was very good. We'd go back, happy hour is calling read more

J. Alexander's - Maui steak and 12oz prime rib, both with mashed potatoes - American Near Me - Chandler, Arizona

J. Alexander's on Ray Rd absolutely nailed it. We started with the fried calamari, and it was perfectly crispy with a light, flavorful coating that kept me coming back for more--exactly how calamari should be. The steak and fries were spot on: the steak cooked to perfection, crispy shoestring fries, and the béarnaise sauce was fantastic and really tied the whole dish together. Every bite felt indulgent in the best way. Add in the great ambiance and this place is a clear winner. Warm, polished, and ideal for a date night or special evening out. We'll definitely be back. read more

J. Alexander's - American Near Me - Chandler, Arizona

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We came back the following week to try some other things . I had the Chinese Chicken Salad. My wife and daughter got the Potato soup which they loved . They may have had a cocktail (or two) at lunch as well.... read more

J. Alexander's - Hong Kong Shrimp - American Near Me - Chandler, Arizona

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We had high expectations coming in for dinner, especially with it being highlighted as an upscale casual spot. We made reservations via Resy. We did arrive a bit early, but from the initial interaction with the host(s), the tone and experience fell off. When we were seated, it ended up being a table that had been openly available the entire time we were waiting, as it had a table card with the guest and party size. That made it odd, given our extended wait. Once we got seated, the experience didn't improve. Our server wasn't attentive, and basic things like water, silverware, and guidance on menu choices took longer than expected. When asking about the food, the responses were vague and not very helpful. I did feel like the menu was a bit limited. We ordered the Calamari to start. For my main, I chose the ribs w/broccoli (instead of fries) and the 'not so ordinary mac & cheese) and my friend ordered the crab cake special. Unfortunately, the ribs were underwhelming and lacked a standout flavor. They honestly reminded me of something from a national chain that is good, but doesn't label themself as upscale. The mac & cheese was the highlight and why 2 stars. It was good, rich, but good. The bar side of the restaurant with the TVs is actually very nice, and I could see it being a good spot as a meetup with a friend or even a business associate to grab a drink. As a dinner experience, it fell short of expectations. Even on the way out, I tried to make eye contact to say thank you and felt overlooked. For a restaurant that promotes itself as focusing on quality food, attentive service, and consistent experiences, this visit missed the mark on all 3. It just wasn't the dining experience I was expecting, especially given the concept and price point that we spent. read more

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We had a wonderful time and Brendan was a fantastic server! He was extremely knowledgeable and friendly. He made great suggestions, was quick with getting our food to the table, and seemed to really care about our experience. Will definitely be returning! read more

Five stars for James!!! The best service I've ever experienced, I hope you keep him forever. I ordered the encrusted trout and it's delicious (ask for more of the sauce). Crispy rice came with a lot definitely worth it and delicious. Maui steak tasted like Kalbi I'll need to order that next. First time and won't be my last. read more

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Stopped in for lunch to check out the new establishment! We sat at the bar, as we usually do, and was immediately greeted by our very friendly bartender, Amber. We started with the Hong Kong shrimp appetizer and it was DELISH!!! The shrimp was crispy, the saucy was creamy and had a great amount of heat. For lunch we ordered the Carolina Crab Cake and Baby Back Ribs. The crab cake was outstanding! It had giant lumps of crab, it was cooked very well and the mustard sauce was something special. The ribs were also good, they were fall off the bone, tender. My only complaint would be that the silver skin was left on, so I had to take that off for every bite, but the flavor and tenderness made up for it. Both dishes were served with shoe string fries...and when a shoe string french fry is done right, they're hard to stop eating!! The ambiance inside is beautiful, with big windows, open concept from bar to restaurant on either side of the room. They did a great job remodeling and making it look fresh and new!! Amber was awesome, thank you for the great experience! we will definitely be back to try more lunch and dinner menu items soon!! read more

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We order The Avacodo Bomd supposed to be Avaco, Mahi Tuna and Crab, what we got was Avacodo, Fake Crab and no tuna, they do not serve real crab, processed white fish with fake flavor and color, Avocado was real. The Cheese burger was void of any flavor, virtually no seasoning and a soggy mess that has to be eaten with a fork, fries are good. Asian Chicken Salad had good portion of chicken but was drowning in flavorless dressing. When they first opened they were good, albeit the crab thing is very misleading. They have gone down hill, service at the bar was good hence the only reason we tipped. We won't darken their doorstep again, many places far better. For the prices they charge this is extremely disappointing read more

Really nice team at the host station when you walk in! Nice restaurant with a huge bar area. I've been to J Alexanders in Columbus, OH as well as Deerfield, IL area - good experiences at both. The new location in Chandler AZ is very nice! Cameron was a fantastic server!! Drink service was a bit slow but the food was very good I opted for the Crispy Chicken dinner - it was great!! Chicken was perfect, Cole slaw was excellent and shoe string fries were great! My wife had the cypress salad and just wished she opted for the honey mustard dressing instead of the ranch dressing Portions were generous Wine selection by the glass is passable but not great Plan on $40ish per person maybe a bit more based on drinks We'll go back for sure read more

J. Alexander's - Crispy chicken platter - excellent!! Ask for Cameron as your server!! Great guy! - American Near Me - Chandler, Arizona

I was happily surprised with the food and service at J. Alexander's. I saw it being built and wondered what the vibe would be and I am glad it's a very solid restaurant. I decided on the salmon burger which had a panko crust. It was delicious and with a price of $21, seemed totally reasonable. I am so glad we needed the meal with a slice of carrot cake! What an amazing dessert. It was hot, and the flavor was just perfect. This is a great spot to meet a friend and have a quality meal read more

J. Alexander's - Salmon burger - American Near Me - Chandler, Arizona

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Went to J. Alexander's and loved it! The restaurant has a nice upscale vibe that feels like you're dining in Scottsdale. The bartenders were super friendly, the drinks were delicious and my favorite was the pear martini. The sushi was also really good. Bonus that it's close to home because we'll definitely be back! read more

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Yes, yes and yes! Been a J. Alexander fan since 2011 when living in FL, when they had the secret honey butter croissant menu. Was super surprised when we saw they were coming back to AZ and made a 5:30p reservation. Everything was perfection with one small hick up. The staff were super friendly and very attentive. Kelce was over the top nice and our server was funny! We started with the hong kong shrimp. The shrimp was cooked and seasoned to perfection. Not to mention, the portion size was huge. Entrees were: Crab cakes with coleslaw and not your ordinary mac and cheese and steak maui with not your ordinary mac and cheese. Everything was just like we remembered it. Steak super flavorful and tender, jumbo lump crab pieces with the most wonderful sauce, creamy mac and cheese and yummy coleslaw. Dessert: Carrot cake and key lime pie. Wow, and just wow. The carrot cake will literally have you ordering the whole sheet. The crust on the key lime with the tang of the filling, yes please. Drinks: Espresso martini. The espresso martini was creamy and delicious and my disaronno sour was good. The only hick up was my disaronno sour was forgotten until I reminded someone walking by. The manager brought it over, apologized and said it was on the house. Which in fact, it was not on the house and was on the bill. We didn't say anything about it and paid. No biggie. Was just a bit bothered because the attention to that detail was missed and the statement wasn't honored. We felt that we shouldn't have had to remind them. Oh, we didn't like how big the bar was and placement of it. It takes up too much space upon walking in and doesn't allow a comfortable wait when waiting for your table. You'll be hovering over the backs of those sitting at the bar when it's crowded. All in all, this spot is a must and we're extremely excited they are back! read more

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This was our first time here. I was a bit skeptical because it seemed a bit more "high end l than I was in the mood for this night. So to be transparent, I went in a bit uncertain and maybe a little guarded. That all melted away into a great overall experience. *Ambience: The ambience is excellent, it feels upscale yet relaxed and comfortable. It has an unmistakeable modern feel, very clean, open, not too loud but good energy, high ceilings and spacious. It was genuinely comforting that it's new and clean and modern and open feeling, but our booth felt private at the same time, with open sweeping, unobstructed views inside including the bar and kitchen with big windows letting in just enough light and a view of outside. *Service: the service was outstanding. Started with our waiter's assistant who greeted us promptly, introduced herself, and was friendly and attentive - a little awkward, like it's her first restaurant job, but she was well trained and had a great attitude. Our sever was awesome and I forgot his name. He was super genuine and attentive. The manager stopped over to check in and couldn't have been more genuine. Everyone was friendly, attentive and caring, it was great. *Food: We both ordered a mixed drink, she got the 21 Manhattan and I ordered the Doppelgänger. Both were surprisingly large, and were truly excellent, we were shocked with how good and big they were. They brought the remainder of the Manhattan from the shaker and it was almost another full drink. Drinks were a really nice surprise. For food we started by ordering a side of roasted Brussel Sprouts as an app - sides here are almost all ala carte. The Brussels weren't great initially, nice char but very bland. We asked for balsamic vinegar and they happily brought a bottle along with a bottle of olive oil, we added both and they were much better. My wife ordered the trout. I'm not a huge fish guy, but this was incredibly good! Excellent coating, moist, steamy, and flavorful, but not "fishy", fish and came with amazing rice and stellar coleslaw, seriously both sides were 5 stars. Her whole meal was excellent! I ordered the large cut of prime rib which came with amazing g mashed potatoes, it was very big, cooked exactly as ordered and tasted great. It had less marbling than I like, so less steak flavor in the middle, but was very soft and adding creamy horseradish gave it the extra little kick it needed. Pretty delicious. *Value: for 2 incredible bar drinks, an appetizer and 2 large and excellent meals, with tax and tip, we were out the door for around $150. I'm pretty fiscally responsible and even I felt like this meal and experience were definitely worth it. 100%. *Overall: great service, very comfortable upscale but easy and comfortable ambience, excellent food and drinks, at a strong value. I highly recommend J. Alexander's and I look forward to returning soon. read more

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It's worth a try, I've had great food and service but unfortunately not every time. I will go back because I can see they try. read more

Yummy!! The mocktail was good, I kinda thought I tasted some alcohol haha placebo affect! I would come back It's like an entry level fine dining read more

J. Alexander's - American Near Me - Chandler, Arizona

Amazing dinner spot! We got the french dip and chicken sandwich and the bread was fluffy while the meat was tender. The staff was friendly and attentive we also enjoyed the candle light ambiance. Will definitely be back. read more

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After three prior visits that didn't quite hit the mark, I almost went somewhere else tonight--but decided to give J. Alexander's one more shot, and I'm glad I did. I sat at the bar, and Nelly was my bartender and server--and she set the tone from the start. She was exceptional. Completely on top of everything, effortlessly managing the bar while also guiding others behind the scenes. You could tell she takes real pride in her work. What stood out most was how guests interacted with her--several made a point to say goodbye and thank her on their way out. That doesn't happen by accident. At one point, I even caught her quietly singing along while working--and she has a beautiful voice. It was one of those small, unintentional moments that added to the overall experience and made the atmosphere feel even more genuine. The rest of the team at the bar was great as well, but Nelly clearly leads by example. I even made a point to connect with the manager to share how impressed I was with the service she provided. She truly made the experience. This visit completely changed my perspective. I'll be asking for Nelly every time going forward. read more

We wanted to try a new place and found this restaurant. I made a reservation on their website for 11:30am. There was plenty of reservation times available and the restaurant was pretty much empty when we got there. Another couple was there before us. The space had plenty of seating. Our server recommended the Hong Kong Shrimp and we asked for the sauce on the side. We enjoyed it and it was a nice change from our usually calamari orders. The mac n cheese was delicious and one of the best I have had. We would definitely order that again. The crunchy shrimp roll had red pepper, which gave it a nice flavor and the sushi rice tasted freshly made and not dry. The ribeye steak had nice marbling and flavor. They offered us free champagne toast for our special celebration, but we declined. Overall, the staff (Troy, our server, and the manager) were all nice and helpful. We look forward to coming back to try other menu items. read more

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Overall pretty good restaurant! Food was delicious and their prime rib and NY strip was very flavorful. The server was sweet but it did take 15 minutes for them to finally take our order for drinks and food. The place was very nice and decor was pretty especially the bar. read more

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Excellent service and food! My wife and I rented the private room at J. Alexander's for our daughter Sweet 16. We got more than we could've asked for when it came to hospitality. They absolutely made us feel like family and were immensely impressed. The GM came in and checked on us as we were decorating a few hours ahead. They so graciously allowed us access early to ensure we made our special girl's day. I cannot thank them enough and we'll definitely be back soon! :-) read more

I could go on and on about how wonderful this restaurant is from the moment you enter to the moment you leave. The service is top notch. We were greeted with smiles, eye contact, and great service! Our server, Savannah, was very hospitable and focused on the customer experience. Even the staff who brought out food or came by to make sure our water was filled were all so friendly and kind. It's almost like they receive training on how to provide incredible customer service which I wish was done at all establishments. The food and drinks were great! Bravo to the entire staff and the chefs! read more

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Came in as a group and they were so accommodating. Our party was seated at two tables, but the manager was so awesome he moved us to a private room. The service was to notch. The food was scrumptious. The layout of the restaurant was very inviting. The food was yummy and the martini's were perfection . Great atmosphere for a group or intimate dinner.They have a great menu that has something for everyone. read more

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