Food quality and service are hugely inconsistent. Not worth the hassle of getting the right food and the bill was a mess. Our server billed us for someone else's food then changed the bill did two refunds. Too much creative math going on. My bank even contacted me to confirm this was a legitimate purchase. Too many other burger options for us to go back. Giving one star because I can't put zero. read more

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Sat at bar. Waited. Server talked to the people next to me. Gave me no recognition or said "sorry I'll be with you soon.". No one welcomed me. Left read more

Thank you Justin, This place is the my sons favorite place and you just made it better. He's 5 years old and inpatient but somehow you made his day by bringing out the food in time. Usually we wait a little bit longer but this time we were surprised by your service. Thank you for your service! read more

They have the best burgers and a very good menu for children. There are also table games for children while wating for food. My favorite burger is Hula and tortlla soup as a substitution for French Fry's. Their service is attentive and fast. The place is airy, comfortable and clean. It is our favorite place for Sunday lunch. Highly recommend! read more

Came to Islands for Friday night dinner because we were craving burgers. With the recent E. coli cases going around caused by onions, we were hesitating on getting them in our food. Our waitress Jada let us know that they are not serving onions AT ALL for the time being, just to be on the safe side. I appreciate the efforts made to ensure customers are safe and happy. The burgers were delicious and the fries were super hot and fresh. All of the extra sauces we asked for were brought in a timely manner. The restroom was clean, the tables were clean, and there was no wait time. Will come back :) read more

Islands Restaurant - Fries - Burgers Near Me - Burbank, California

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I like going to this location for happy hour. Prices are good and food is decent for happy hour. Service is friendly and attentive. They usually have sports playing in the bar area. read more

Islands Restaurant - Happy drink - Burgers Near Me - Burbank, California

Eh? The food was okay, the fries were way better then the burger. But the service is fantastic, always making sure we are good even in a busy night. The ambiance of the restaurant is great u love the decor but yeah... maybe I'll just come back for drinks. read more

Islands Restaurant - Truffle Fries - Burgers Near Me - Burbank, California

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Sad to write this review of my precious Islands. Came here back in March after not having been here in 10 years and we were pleasantly surprised at how good the food was but I think that is because we went in the evening for a birthday dinner with a group. This time was for lunch on a Monday and boy was it bad. I don't know what happened but the food was so mediocre and overpriced. $18 for a burger that was just not good was pretty disappointing. The fruit side with the kids meal was a diced up teaspoon of pineapple. Their ranch was sour like it was just bad. Our server argued that it was the tangy buttermilk but come on when you know it's bad, it's bad! Some of the other items we ordered were ok but for what we paid I would have rather gone across the street to Wood Ranch. :( read more

We've been back twice since my last review to try different things. I have to say that our second time was by far the best time we've been here. I tried the big wave with cheese and no mustard with a side caesar salad. That was such a huge difference from the first visit. I enjoyed all of my meal. My daughter also enjoyed her big wave with fries but did comment that they were a little too heavy on the seasoning. My husband ordered a big wave with a veggie patty and no mustard and said the fries weren't great. Our third go around here was earlier today and I wanted to venture out beyond the big wave and I really should have stayed where I was comfortable. I ordered the hula burger and it was the most earthy thing I've ever had. There was also barely any mayo on it. I got a side of onion rings instead of fries and they were so over seasoned I couldn't eat them. That's where I will firmly stand to never venture beyond what you know you like here when it comes to their burgers and sides. My husband got another big wave with no mustard and loved it, he also said the onion rings were just okay and was very heavy on the seasoning. Also good here are the tiki tenders with honey mustard. Both times our service was top notch. Waitresses were on top of refills and got our orders right and were quick and pleasant. We will be back because their big wave and side caesar salad are pretty fab. I also want to try their tacos because I've heard good things. read more

I have not gone to Island in years, the last time I was at one the fries did not come with the burger. So I sat at the bar and place looked clean, server came really quick and took my order. Just got the regular burger and fries, that came fast as well. The burger was ok, kind of dry but the bread was good( wheat ) plenty of toppings. The French fries were over cooked and the ranch dressing was cut with water... sad. Over all it was ok. It would be nice to get a better quality of meat and don't over cook the French fries. read more

Thank you! Clean, great service and one of the cleanest restrooms I've ever seen. Extremely satisfied!

It was a lazy Sunday and we woke up late so we tried to scour all of Burbank because we knew no matter where we were going, we'd probably have to wait in line somewhere. Everything let's out close to noon or earlier so we were lucky. The only place we found that wasn't too bad was Islands. It's been several years so we decided to stop in. This place is huge so it wasn't until after we arrived is when the rush started. Whew! We made it just in time. The ambulance is always great at Islands. The staff is always so friendly and courteous. Sadly, this time, maybe they got a little busy and forgot about us. We were in the back area so maybe that was it. They were starting to get busy so I'm sure that's what it was. Today, we had the Hula Burger and the Fish Tacos. Their burgers are pretty big and their fries were cooked to the nice golden brown that anyone would love. Their Fish Tacos tasted great except I would suggest that they cook the corn tortillas a little longer. The corn tortillas were not on the grill long enough so they weren't soft. They tasted straight out of the package and tasted and felt like they were never placed on the flat top. Other than that experience, it was good. Our server made up for the non-warmed up tortillas but seriously, stick them in the microwave and at least warm them because that alone will really make a difference! Being our server, our drinks and most of our food was good, we'll be back. I'm not sure when but maybe in the summer. Maybe we just visited when their normal cooks were out. I won't get the tacos for our next visit but I'll definitely get one of their burgers or salads because those were delicious the last time we were here. For the price, the variety of food to eat, and the hospitality, we really can't complain. read more

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Wow I cannot believe this is the first time I have been to this location! Islands used to be my favorite restaurant but I gave it up years ago when I went gluten free. I guess times have changed because they have gluten free buns now! :D I came in the other day and we were seated immediately. The sweetest waitress, Stormy, helped us. She was basically one of the most attentive waitresses I have ever had! When our drinks were about halfway empty she brought us filled drinks in new glasses and just set them on our tables so we could have them when we were ready. How amazing is that??? Plus, she was super nice, positive, knowledgeable about the menu and prompt with everything! Basically she made our experience an 11 on a scale of 1-10. How do we get this girl promoted? Jk I want to go back and to always have her serve us, so I hope she stays waitressing there for a bit! Parking is cake since they are literally next to the parking garage on the north side of Orange Grove. I can't wait to go back again. Our food was perfect, our drinks were perfect, and the bathroom was clean and looked very nice too. My only regret is that I did not get here sooner. We will be back again very soon I hope! Hopefully we will be there on a day that sweet Stormy is working. :) read more

This review hurts to write. Islands Burbank is one of favorite places to eat, sans tonight. I religiously order the same exact thing all the time. So much that the wait staff say my order along with me. I've always enjoyed the staff and especially the food but tonight the ball wasn't dropped as they never even picked it up. It was quite bewildering as it was a slow night with barely anyone in there, apparently I didn't get the memo to choose elsewhere to eat and spend my hard earned $$. Anyway, requested my usual to a the tee and received exactly what I didn't ask for. Simply put just make my food well done. I didn't order filet mignon at a burger spot so why can't a simple request be accomplished? I request my burger to be remade and then you would have thought they were looking for the farm animal to kill. I finally left completely still hungry and irritated that I had wasted my time here. No, hey let's make it right? They never even brought out the remade burger. My friend even asked, did they forget to even make your sandwich? Just nothing. I had to search the wait staff to then beg for my check so I could leave and go someplace else to get service and food. Maybe a nice long hiatus away from Islands will do the trick. Maybe I've invested way too much $$ to a restaurant that doesn't care to give you your basic request. Maybe the motto here, is that you can't have it your way but whatever way they choose to give it to you. Lesson learned and received. read more

Decent overall. Burgers are average. A lot of variety here so i guess thats fine. Fries are good. Lots of options on their menu.

I used to go to islands all the time with family, my fiancée and I went the other night and the service was as I remembered . Very swift and the staff was very friendly also welcoming. The food did not disappoint at all either , enjoyed a burger with the famous cheese fries and that hit the spot with some good beers and good sports on the tv . I would definitely rate this location 10/10 and will be returning due to how great the service was . Good on ya islands thank you ! read more

Homey, casual Hawaiian burger joint. Great for families and a laid back meal! Came for lunch on a weekday, and everything was delicious! I got the Hawaiian burger (5/5), which came with sweet teriyaki sauce, pineapple, and the works. I thought it was just a little too sweet for being a burger, but the burger was huge and cooked a perfect medium. The burger came with a basket of fries, big enough to share. At lunchtime, there weren't very many people and the food came out super fast - probably about 15 minutes. Service was friendly! read more

Do not orders the wings this is what you get for $15.00......Really? I shouldve sent it back SMH read more

Islands Restaurant - Burgers Near Me - Burbank, California

My nieces wanted islands so island it was. I've been going here since I was a junior in HS. Always the cheddar fries, the hula burger for me. Was huge portions for the price and we always seem to get quick service with a smile, nothing compared to some of the other reviews. Thank you to the staff always for making our visit worthwhile! BRB read more

Islands Restaurant - Burgers Near Me - Burbank, California

Our go to burger place. For a special burger treat this place always comes to mind. I always get their Hawaiian style burger with everything on it. So delicious and scrumptious. Makes my mouth water each time. Love this place. read more

Islands Restaurant - Hawaiian on weath bun - Burgers Near Me - Burbank, California

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I came here on my birthday by myself. Ordered my usual burger and fries. Then for dessert got the Kona Pie. The service (Kaitlyn my server) was so awesome they put a candle on my pie. I went to Islands last year at a different location ordered the same exact thing and no candle. I just wanted to give a special shoutout to this location that made my day that much special. I'd come back here. read more

Islands Restaurant - Kona Pie - Burgers Near Me - Burbank, California

Love this place the food is yummy and the people are friendly and great place to eat.

Beverly helped us tonight at dinner and it was the most amazing service! We had a party of 13 and we were met with friendliness, quick service, and such a nice ambiance! We had a great time celebrating a birthday, the food was delicious and came out very quickly! Thank you Beverly! You did amazing and we appreciate your service so much. read more

Food here is amazing. I came here a few weeks back as a dine in customer and the customer service and food was great. Today being Friday my job usually orders lunch for us. Today they chose Islands. I ordered the Hawaiian burger with cheddar cheese and fried egg and a side of sweet potato fries. I have attached a few of the pictures of my order. The food was delivered fresh hot and great! I love it here and will be back probably this weekend my burger was so good! read more

Islands Restaurant - Sweet potato fries - Burgers Near Me - Burbank, California

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Tanner, want to tank you for your excellent service and dedication. Wish you the best on your new chapter in life and may God protect you and guide. Thank You! read more

Islands Restaurant - Strawberry Lemonade - Burgers Near Me - Burbank, California

We brought my parents here Friday night for an easy, wait-free dining experience. We all got burgers and fries (one with truffle sauce, delicious). We got a tasty flight of tropical drinks (my favorite was the Shipwreck), and my mom devoured a delicious Chile Mangorita. Wowsa, was it yummy! Dylan was our waiter, and he was attentive, knowledgeable, and was generally a kind, thoughtful person. The rest of the staff was very attentive, too. If there was an empty plate, someone whisked it away. I know there are lots of amazing restaurants in Burbank, but I have to say, Islands burgers are some of the best I've ever had. Their prices are fantastic, the fries are out-of-this-world, and their service is excellent. I'm so glad we have them in our neighborhood! read more

Wow! I wasn't expecting to enjoy this place as much as I was expecting it. Was recommended by a coworker to try this spot. With so many burger spot to choose from, Island Resturant did not disappoint. Small waitlist on the weekend. We were called quick and were seated. Know that happy hour is only at the bar. Yeah, bummer. However, if your okay with the bar, go for it. Plenty of seating. Our waitress, Kelly, was on top of everything. Superstar I would say. She greeted us, explained everything, gave suggestions and was overall a sweat, informative, awesome server. I'm happy to have gotten the best server for my first time. I ordered tempura green beans and those alone were great. Would eat two, three orders alone. Crispy, hot and delicious. I don't know about sharing, honestly. The Kilauea Burger, a favorite by the VP of the company who has been their since they open was amazing! Highly recommend if your okay with spicy. Not spicy as you would think but a nice kick to it. I ordered it with truffles fries. No truffle on the fries itself but you got a mayo truffle sauce on the side. Didn't have a strong truffle flavor but was good. Overall, I was stun in how good this burger resturant is. I would definitely be a returning customer. read more

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Terrible experience from start to finish. We ordered three hamburgers and an order of fish tacos. One burger came out wrong (guacamole instead of bacon), and another was raw in the middle (literally bleeding when it was supposed to be well-done). We sent those back to be corrected, but the replacement burger was raw again. Then, to make it worse, we were charged for four hamburgers. Apparently, if they cook it wrong and you ask for a replacement, you get billed for both! When we asked the waitress to review the check, she scoffed and said, "Wish you would've told me that before I ran your card." Not sure how we were supposed to know until we saw the check... We asked to speak with the manager, but he just stared blankly at us and had nothing to say. No apology, no attempt to make things right. I ended up refusing to pay for the burgers, but an apology would have gone a long way. The only positive was that they had the World Series on all the TVs. Go Dodgers! read more

Islands is a great experience! Attentive staff, good food, and reasonable prices for what you get. I like the veggie burger here too which is a good sign! Good fries too. read more

Always a great spot when you're hungry for some burgers or a quick bite. I ordered their Chicken Club Wrap since I wasn't in the mood for a burger and I highly recommend it! The staff and service was fast and great. We were helped out immediately and got food fairly quick. The atmosphere inside is fantastic, it is well decorated in island themed and it isn't busy on the weekdays at night. read more

Islands Restaurant - Chicken Club Wrap - Burgers Near Me - Burbank, California

Been going to this place from a young age. Good beers, good burgers, good sides and apps. Must get: cheddar fries You can replace the patty with a veggie patty or impossible meat. Their wheat and white buns are great. Onion rings also great. read more

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Had lunch with a friend this past Friday, and the food was really good, I can see why they were recently voted #5 in the best hamburger category. But what gets the 5th star is the service and our server. Caitlin was attentive but not intrusive, almost had a 6th sense of when we might need something. It was a 'catch up' lunch, so we spent almost 2 hours eating and chatting. Never did she make up feel that we would need to hurry up. She's amazing!!!! read more

I came here to dine in for lunch yesterday. I hadn't eaten at an Islands for many years, but since I just moved here, I had to give it a try. We were seated within minutes and they were open for indoor dining. The host was very friendly and welcoming, which was much appreciated. Kevin was our server and he was pleasant and attentive. He took our order and it arrived in a timely manner. I had the Kilauea burger and fries. The burger was cooked a little more than the medium I asked for, but it was deliciously juicy and flavorful. The fries were super fresh, hot, crispy, and perfectly seasoned. I used to love going to Red Robin where I used to live, but since there isn't one around, Islands will replace it. I have to say, Islands is way better than Red Robin. Thanks for the great dining experience! read more

Islands Restaurant - Kilauea Burger and fries. Delicious and so flavorful! - Burgers Near Me - Burbank, California

This restaurant was fun. Our meals were delicious. The sandwiches, soup, rings, coffee and pineapple prickly pear aguas frescas were good. Dylan is very attentive and kind. Thank you. God bless you. read more

If your looking for a great burger you can never go wrong with islands. They have good food and drinks. The service could be a bit more friendly though. read more

Islands Restaurant - Burgers Near Me - Burbank, California

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Last month my sister and my niece came out to Burbank from Ladera Heights to take me to lunch and they suggested Islands Restaurant. Although I have lived in Burbank for over 30 years I had never eaten at that restaurant. I really enjoyed the food, the ambiance and the courteous and professional wait staff. As a matter of fact we will be having lunch there at the end of this month and are being joined by five other relatives from the Los Angeles area. I am looking forward to enjoying their Rootbeer Floats again! read more

This was not a good experience. We won't be returning to this location. Here is why: 1. Instead of beautiful surfing videos and lush island landscapes, this location was streaming bull riding competition between Kansas City and the Carolinas. This sport is cruel to both, people and animals. The fact that our LO was exposed to such horrible programming in what should have been a family restaurant is beyond upsetting!!!! We were disgusted by this program! 2. We were seated in a half booth. We asked for another table but the hostess refused to accommodate our request. 3. The service was slow. The food was just ok. This was not a good experience. We won't be returning to this location. read more

Burgers are great! Challah grilled cheese sandwich -fabulous! Fries are dry. Kalua pork tacos taste like pernil tacos- no smoky kalua flavor. Nothing holds this dish together- it's just pork, cabbage, red pickles, green salsa. Music was loud- 13 yr old covered their ears. Great for noisy little kids or bar hanging but not great for conversation. read more

Sat at the entrance to be seated - the hostess had no personality. Not one hello or any greetings from staff even when ordering food and drinks. We next observed an elderly lady trip and fall to the ground. She missed stepped coming out of the booth in which another customer and myself helped her up and back to her seat. Her son was paying and came running back... not one employee came to check on her nor the manager to ask if she was ok... absolutely Nothing! This was on a Sunday afternoon. read more

When will I learn...? Again, Islands missed putting the salad dressing for the burger bowl ! And...the burger was very salty this time. What a shame read more