First of all, I have to say how kind and loving and sweet everyone at Vip Nails spa is Karen and…read moreMay Edward and Anna and Anh are all very kind, caring people who do an exceptionally great job with Nails and with everything to do with Nails. I do, however, need to mention two individuals who are extremely rude and mean to both me and to Edward. Victoria and Phoebe took it upon themselves to be rude to Edward and kept demanding that he keep redoing the older woman in her late 60s toenails and they were being condescending and rude to him. The daughter Phoebe made a rude motion about waxing to me it appears that they're both very insecure women. Please do yourself a favor. If you have to deal with these two women don't even give them any power over you because they're clearly abusive.

We went in prior to our rehearsal dinner to get our nails done. My husband and I both got spa…read morepedicures, I got a gel manicure, and he got his hands cleaned up. Our nail techs were absolutely amazing! My nails came out amazing and I got many many compliments on them the day of my wedding. Edward was my technician and was funny and cracking jokes throughout the whole experience. I definitely felt like I had been going there for years. If this place was closer to home I would be a regular customer! So sad they are on the other side of the state!

I was very specific when I went in for mani-pedi, I wanted to keep the length on my fingernails,…read morethey were long and healthy and that's why I wanted a manicure. She said she was just going to trim them, she cut over a 1/4" off then, after smoothing the edges, literally started grinding my nail surface! I wasn't getting acrylic nails, just polish. I also didn't see any of the tools coming out of sterilized packs. I won't go back and definitely can't recommend

I think it's important to be discerning when you read reviews. Business owners not loving having…read moreyour poorly-behaved gaggle of children causing havoc in their place of business is on you. Your nail(s) coming off/chipping within 1-2 days is on you (they do the same exact thing for every customer--if you have very long naturals nails/acrylics, they will take more abuse, moisturize too often, take a shower soon after having your nails done, are generally hard on your nails, etc, your mani will not last long). That said, I have never, EVER had polish last as long as when I had them done from this place. I am very active & accept that my activities are not conducive to nail polish, so when they chip within 1-2 days, it doesn't bother me (I'm sorry, but ladies, they are JUST NAILS). I went downhill mountain biking at Thunder the day after I had these done & not one chip. They are beautiful and perfect still after 2 weeks. Make sure to make an appointment, as with any salon.

I love love love this place. I switch between it and another depending on my financial situation…read more(this place is a bit more expensive), but it is always well worth it to come here! They've recently updated their systems, so now you receive text reminders about your appointment, which I really appreciate, and you can gather points for discounts as you come in. I've gotten their gel manicures, dip manicures, and extensions. I've never been disappointed. They are meticulous, attentive, and they listen to requests and changes you want made. They have a HUGE selection of colors to choose from no matter what your service is going to be. I will always recommend this place!

I have been following this family from Ludlow to Boston Rd in Springfield for many years. I have…read moresince moved away from the area but I'm completely thinking of going back to them. Their staff is always professional and their salon offered a comfortable and relaxing setting. I highly recommend this salon!

I really, really wanted to like this nail salon, as their pricing is good. However, my first two…read moretimes in the salon I noticed a strange and unpleasant odor. It was gaggy. Also, it took 1 1/2 hours for a fill. That is a LONG time! My third visit was my last - the quality of the work is THE WORST I have ever had! The photos were taken 5 days after my fill. Sooo sad!!!!

The atmosphere of this nail salon was very welcoming and clean. The store owner greeted me politely…read moreand asked me to pick a nail color from his nail color chart. The nail technician had great service where they painted and draw the nail art of what I wanted. I liked the Korean nail trend in which is a heart French nail. I loved the quality of their acrylic gel that they used over my nails. I would be coming here more often for special occasions to do my nails. Their price for a set of nails was very reasonable.

I occasionally come to Sophia's Nail Care when I'm visiting family in Western Mass, and I really…read moreappreciate the convenience of having this service available in the Agawam area. I've had a few good experiences in the past, and I'm not someone who's particularly picky when it comes to my nails--I usually just need them to look clean and last a couple of weeks. Unfortunately, my most recent visit was really disappointing. They didn't have the pink/nude color I picked, nor the alternative I chose, and the end color was completely wrong. The dip manicure took nearly two hours, which made me miss a reservation I had afterward. Even worse, the end result just wasn't up to par. The dip powder was applied in at least five thick layers, making my nails look bulky and unnatural. The edges were sloppy, and there was visible residue left on my skin and around the nail beds for days. What was also crazy, is that the tech kept dumping way too much powder to coat them (using half the jar!!) and blowing it off in my direction. I was completely (I mean COMPLETELY) covered in dip powder that other customers stuck their fingers in by the end of the appointment. Now that I've left Massachusetts, the dip is already chipping and catching on things. It's frustrating because when you're traveling, sometimes you just need your nails to look decent until you get home--but this time, they didn't even meet that basic standard. I really want to continue supporting this business when I'm in town, but I hope management will consider providing additional training for their technicians. Attention to detail truly matters, and with a little more consistency, Sophia's could be a reliable spot. 2 stars because there aren't really any other options in the area. (Note: the photo with the red nails was taken a few years ago (I've had pretty good luck since then, but not this last time).

Maia is an amazing and I always leave satisfied and always get compliments on my nails! She is…read moretruly amazing. Everyone in the shop is nice it's clean, and an enjoyable experience!

Happy Nails has been phenomenal. They have the best customer service, best professionalism, best…read moremassages, best prices, best nail art, and most importantly their integrity, in the way they sanitize their equipment. I truly love coming to this place!! Noah is my go to guy!! I also want to mention, the way they treated my grandma, who suffers from dementia. They were kind and gentle with her. They even gave her a heating pad, to calm her down because of cold. They have amazing people working in this place.

I had to give a star because there's no -0... Thee worst place I've ever been to.My first time…read morecoming here was last week and They just be doing anything and overly charge you. expect a tip for half a job, I went in for a fill and the "tech" put builder glue over acrylic. my fill look as if I needed a fill over my refill it was terrible I had to go home and file my nails down and the paint job was if a 1st grader did it. 0/10 would not recommend coming here. This is an establishment for older people who don't care too much about how their nails look or for a regular manicure. The owner is unprofessional as well. I would never step foot in here again. I had a better chance of my dog giving me a fill in. Horrible. The ratings are definitely their family because there's no way they are still open with that much stars. close up shop thank you.

I This place is great, and I love the recent renovations. I've never had a better pedicure…read moreanywhere! Lisa does a fabulous job, and has a great massaging technique. In October 2023 I decided to try a "dip" manicure with Tiffany. I fell in love with my nails, as this method has really helped my nails to grow longer. I now look forward to my regular visits!

Honestly I do not understand why they have low rating? My daughter who lives in California got…read moreher nails done here. She asked for just a fill, but the man who was doing her acrylics showed us that they were lifting and didn't want her to get any fungus. I know sometimes as consumers we feel it's the old "bait and switch ". But since it was her first time at the salon he explained he wouldn't up charge her. He was so kind and gave her a new set. And he was so gentle and super fast. My daughter and I were amazed with the quality of service and fair price. The place is clean. I wasn't getting any services, because I just had my nails done. But when it's time to get mine done again I'm headed here. They are under new ownership. I highly recommend them. They are clean and friendly. They even gave us both a bottle of water. Also please note I have a personal manicurist in California I normally see in which she only takes on client at a time. So I'm accustomed to a certain level of personal service.

Kim is such an amazing person and I love getting my nails done by her. she is so knowledgeable but…read morealso gives off such good vibes.

Really nice and friendly family. Make an appointment beforehand! Had a great experience :)read more