I think it's important to be discerning when you read reviews. Business owners not loving having your poorly-behaved gaggle of children causing havoc in their place of business is on you. Your nail(s) coming off/chipping within 1-2 days is on you (they do the same exact thing for every customer--if you have very long naturals nails/acrylics, they will take more abuse, moisturize too often, take a shower soon after having your nails done, are generally hard on your nails, etc, your mani will not last long). That said, I have never, EVER had polish last as long as when I had them done from this place. I am very active & accept that my activities are not conducive to nail polish, so when they chip within 1-2 days, it doesn't bother me (I'm sorry, but ladies, they are JUST NAILS). I went downhill mountain biking at Thunder the day after I had these done & not one chip. They are beautiful and perfect still after 2 weeks. Make sure to make an appointment, as with any salon. read more

Hi-Shine Nails - Hi-Shine nails after 2 weeks! - Nail Salons Near Me - Holyoke, Massachusetts

Love Hi-Shine nails! Everyone is so professional and accommodating to what you like. I have been going there for years and would highly recommend them. read more

Hi-Shine Nails - My nails - Nail Salons Near Me - Holyoke, Massachusetts

In town for work, I called and they got me in right away for a gel manicure and a pedicure. Loved this place of business. Everyone was sweet and welcoming. The service was beautifully precise, and efficient. I recommend this nail salon to anyone visiting or the locals. I also saw a woman walk in and get her brows waxed to perfection. Highly recommend!! read more

Hi-Shine Nails - Gel nails and a pedicure. I love them! - Nail Salons Near Me - Holyoke, Massachusetts

I know I'm not in a major city, so I kept that in mind when coming here. I would suggest doing the same for any future customers. They do have a good selection of nail polishes, various colors and brands. The service was fast and professional. I'm hoping they clean their tools after they are done with their patrons, because I did not see that while I was there. I got a nail polish change on my toes ($10). I uploaded a photo - not the best job, I could probably have done just as well. I got a gel manicure ($26) with a small design on my ring fingers (added $4). It seemed like a fair price to pay. Overall, in the area, it was a decent little spot to hit before flying home. read more

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My first time in 3 years getting gel nails. Full set was basically 50-60$ which looked decent. The girl who did my nails was super quiet and didn't seem to want to talk at all, which I was fine with. When she was done, it didn't look the gel on my thumbs reached my cuticles but everything else was fine. Didn't say anything though. 1 week later they look grown out, and then one gel popped completely off. I then called and ask of they could fix it. It sounded like I was talking to the owner. Very sweet. I told her that my nails looks pretty grown out too, and she said to come in so that she could take a look first. I came in. Not busy. 3 clients. The person (owner) was doing someone else's nails. I told them I was the one who called about the broken gel and possible fill. (Don't think she heard the fill part) and she told me to sit at a booth where a man, (also quiet) fixed my nail. He told me I was done, where I was then confused and asked "what about the fill?". Which by the way, I never really say anything because it gets me nervous but this time I wanted to exercise that. I am the lease confrontational person. He looked up at the owner in confusion. The owner started getting loud with me saying, "I never once mentioned a fill. It's only been a week, you don't need one." Mind you, she didn't even look at my hands. I showed her my thumbs which were pretty grown out and asked her, calmly, "so you're telling me these look okay?" Her client even looked at it like, uh... She told me it was completely fine! and I said, "okay, well if the OWNER says these are fine, then what do I know." While she kept arguing with me, she kept saying if I wanted a fill they can do it, but I wasn't about to have some guy do my nails in silence let alone after being scolded and yelled at. I gave them their money and walked out. Told them to have a nice day. That same day, ANOTHER nail popped off. Yeah. So if you want to be scolded, have your nails look like you need a new fill the day you get a new set of gel nails, AND have them pop off in a week! Go right ahead. See photos read more

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I am disabled - so I can't go just any where for a pedicure. My sister-in-law's cousin recommended this place to me. They had NO PROBLEM helping me stand to get into the chair. I personally DON'T like my feet touched - they make it livable. I definitely tell everyone I know - where I go. read more

I've gone here every so often for a few years now and it's been fine. Until last week when I got an infection from the pedicure I received. The doctor confirmed it was from dirty tools used. Be careful if you go, make sure you watch them clean their tools or avoid completely. read more

Not professional! The attitude and defensiveness I received here was a major turn off and ultimately lost my business after over a year and a half. Based on reading some reviews, others have felt the exact same. Not the customer service expected especially when you're a returning customer paying $$$ for it. Wouldn't recommend for this reason. ** I have never had this issue with the ladies doing my pedis so this review does not apply to them read more

Upon my recent move to the Western MA area I was in desperate need of a new nail salon. Making the almost 2 hour drive back to outside Boston every 2 weeks for a fill and pedicure while very tempting, wasn't necessarily realistic. A few of my friends referred me to Hi-Shine. I must say, the acrylic full set, and the one fill I received from them was actually quite good. My full set and the following fill both lasted 3+ weeks, which is a bit astounding for me. The couple of pedicures I received were a bit lack luster, the polish coming off within a week of receiving it. Overall the staff is friendly, accommodating, clean facility with a huge polish selection. read more

If I can give this play multiple zeros I would. Manager is completely unprofessional. I brought a picture inspo and after I was told they could accomplish the look. They manager kept making snarky comments when I pointed out nail shape. She continues to do my nails even though I had said numerous time it's not what I wanted. Manager just wanted to freestyle on my nails instead of doing them how the picture shows. I kept telling her it's not what I wanted and I was not willing to compromise as they were my wedding nails. She got very disrespectful and in my face. Horrible experience I'm not the only one that has experienced this same problem according to reviews. read more

Hi-Shine Nails - Nail Salons Near Me - Holyoke, Massachusetts

As a customer for several years now ( I came here to get a previous hack job fixed by Van and have never gone anywhere else since) and I am a bit surprised by some of the more negative reviews. I only come here for a reason. My nails come out PERFECT every time, as well as my toes. I get a gel set with gel polish and these nails literally stay on so long, sometimes with not a single polish chip, for well over a month. I can be slow to fill them sometimes but they still don't budge and I have even gotten compliments on my polish 6 weeks after a visit, despite being overdue. It is not their fault if someone's nails grow faster, and many things can effect the nails/polish like cleaning products for one. Unfortunately you cannot please everyone but as you will see from many other reviews as well that tons of people stated they won't go anywhere else ever and are very pleased. I went to a spa in town which was a gift one time to get a pedicure and the moment I walked in there I was not welcome because taking gel off was too much work for my technician apparently, and after that, i was glad that I never had to go back since it was gift, and I will continue to go to Hi Shine. And by the way, it's typically not a GREAT idea to bring a group of kids with you while your hands are being worked on and you can't do anything to control them, nevermind the pandemic environment. Ask for Van to do your polish and you won't be disappointed. I go in every time unsure of which color or design and she knows what I like and I trust her to do something great, which she does every time so you won't catch me going anywhere else. read more

Hi-Shine Nails - Gel set with slanted tips and silver accent. Wonderful job by Van as always. - Nail Salons Near Me - Holyoke, Massachusetts

Thank you so much for providing excellent nail service and friendly staff. Your owners are both helpful and committed to their clients! People smile when the drop off a tip. And say 'see you soon' and 'thanks so much!' Well done! read more

Van is my favorite. I've been consistently going here for acrylics, gel, and pedicures for about a year and haven't been disappointed. Got my nails too long one time - went back in the next day and Van fixed them. read more

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They were very efficient and affordable. There are very few places that actually do dip powder and Heather did a fantastic job with mines. They took every precaution to ensure they were up to date with their cleaniness. read more

I went there based off of good reviews and it wasn't bad at all! I came at the end of the day before closing and I never seen a nail salon sweep, mop, and disinfect the pedi tubs where we soak our toes and I thought that was impressive. The lady who did my nails listened and filed them straight how I wanted! I just hate how gel color expands and alters the shape after you put it in LED light read more

Hi-Shine Nails - Nail Salons Near Me - Holyoke, Massachusetts

Ive looked around for a nail place I could love, and Ive found it! Vân and her husband run a clean, quality nail salon, and the staff is very friendly and attentive. I typically get a gel polish, and at other places, the polish starts to lift about about a week, but the polish I get here lasts a good long time... and I work with alcohol and some other strong cleaners (I work in healthcare), as well as lots and lots of handwashing and sanitizing. read more

This is the only place I will get my nails done for the last 5 years. I have tried other places that were closer but learned my lesson. This place is always clean and friendly and professional. I'm super picky with my nails and Van shapes my nails exactly how I like them every time and she's very talented with designs. Love love love them!! I recommend them every time I get a compliment on my nails. read more

Hi-Shine Nails - Nail Salons Near Me - Holyoke, Massachusetts

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I will never ever return to this completely unprofessional establishment. As soon as i walked in the door i was yelled at that if i didn't have an appointment they weren't taking me. Excuse me? I did have an appointment but told her to cancel it and walked right back out. This isn't the first time the owners and employees have been rude. I'll gladly drive all the way to Enfield where I'm treated how i should be for the amount of money I'm spending on services. read more

Went in for an acrylic set which is $25 while a shellac manicure is $26(Umm what..? Makes no sense to me but ok) I've only had gel sets prior(at other places). Not a very smooth look. Few nails have an uneven, crevices texture by the cuticle. And I feel like they purposefully left more space than necessary between cuticle and the fake nail. It's been a little over one week (my nails don't grow fast) but it looks like it's been significantly longer judging by the spacing. They seem to be holding on well however, my natural nail isn't separating from the acrylic so that's good. read more

The salon is very clean and the owner Van is meticulous when doing my nails. I will never go to another nail salon again.

Great place a hidden gem..clean and reasonably priced..staff was so nice and made me feel welcome and even helped give me ideas on how to incorporate the designs I wanted..will be returning again. read more

Hi-Shine Nails - Nail Salons Near Me - Holyoke, Massachusetts

Vhan and her staff are great professional people. They are always extremely kind. Vhan is very flexible and always tries her best to fit you in when possible. She does beautiful work always. I have been a customer for a few years now and I have never been disappointed. I always walk out of hi shine nail extremely happy. I definitely recommend read more

I have been going to hi-shine for several months now, the nail quality is alright. I appreciate the precision but otherwise they are not flexible with their scheduling and they have a poor attitude because they overbook. I am a client that rebooks and tips well. I also am patient with people who work in the service industry. The one time I call to ask if she (nail salon owner And nail tech) can be flexible with time she gives me attitude and states her schedule is full. I'll gladly give my business elsewhere, it's not that great read more

I've been here many times and it's not going to be written about in some spa magazine, this is western Mass after all. What this salon is that makes them stand out for me is that the owner is friendly as hell. I don't feel uncomfortable at all! Prices are fair and in line with the other salons. This is the only salon I go to in Holyoke for a quickie!! read more

Hi-Shine Nails - Nail Salons Near Me - Holyoke, Massachusetts

Love this place people are respectful clean great at their job couldn't ask for a better place everything sanitized

Absolutely my new spot! The location has ample parking, the salon is beautiful, and the staff is amazing! I was extremely relaxed and pampered. I called ahead for an appointment, and I would highly recommend you do the same. They do get very busy, because they are awesome!! Thank you Hi-Shine Nails!! read more

Hi-Shine Nails - Amazing work! - Nail Salons Near Me - Holyoke, Massachusetts

Went here with my sisters to get manicures. We called ahead to let them know we were coming and they helped us right away. We all found colors(shellack) we loved and were taken care of. I love my nails, they did a very good job! The price was right and it's very family friendly. :) read more

Hi-Shine Nails - Treating my sisters to manicures! - Nail Salons Near Me - Holyoke, Massachusetts

I went to hi shine Friday with a huge bridal party we where so rushed in and out after having a appointment for over a month. It  was not even that enjoyable I have never had such a fast pedicure in my life. It was 10 mins tops. Then on to nails I had a full gel set which was not really what I wanted they cut them so short. We where basically yelled at for bringing our children there because of a mask mandate, mind you they all had mask on. We paid a outrageous amount for a very low quality of work and service. As they where doing my nails the lady even said we don't rush we are not in it for the money that's a complete lie they are only in it for the money because they had 4 people right after us booked running around like crazy. I had my nails for 2 days and the day of the wedding one broke which should have never happened. My sister nail broke off today 4 days old where they should last 2 to 3 weeks. I was horrified in the way we where treated and I highly recommend you go someone where eles. STAY AWAY FROM THIS HORRIBLE PLACE!!!! read more

This place was very clean, quick service, and high quality! The pedicure we got was so relaxing- massage chairs and lighted pedicure spa baths. It included a massage, mud mask, and hot stone treatment. Lots of gel polishes to choose from. Professional enviorment, no loud music or TVs. They take appointments and walkins. Close to the Holyoke mall. read more

I went to Hi-Shine with my bridal party to get our nails done. There were 9 of us, so I was worried that they might not have enough staff even though we made an appointment. I was pleasantly surprised! They had everything set up and ready for us when we got there. Everyone was excellent, my nails turned out beautifully, and the staff was so nice. I'd recommend! Update: my gel was still perfectly intact 3 weeks after I got it done. I had to remove it since it was growing out but I was super impressed! read more

This place does great nail however customer service is horrible. The owner constantly changes appointments at last minute and prices are not consistent which each visit. She even kept my change for tip without permission. The staff is very rude and are poor at managing their appointments. Due to the horrible customer service i will not be returning. read more

Always friendly and great service . Prices comparable and salon is always clean. I feel like techs offer suggestions for color when the one selected may not be best choice or is different when applied . read more

Very good place they do what u want. And u can either call or go on their website to make appointment. Van is a awesome nail tech. she takes her time and does a good job doing the nail design. read more

Very thorough and had very kind service! Van did my nails and was very kind and conversational allowing me to leave with a smile on my face.

I read the reviews and decided to give this place a try. I have to state that i've never felt the need to write a review ever in my life no matter how bad the service is. But this place is a new level. I called and made an appointment for a regular mani-pedi. After my toes they decided that they would no longer have time to do my nails today. I ended up paying $25 for my pedicure when a mani-pedi is $35... and they told me to come back a different day to get my nails done? Also, my pedicure lasted about 10 minutes and the woman didn't even put a top coat on my toenails... just polish. My nails were filed crooked and look terrible. i've literally never had this happen at a nail salon ever and have to say this was the worst experience. do not recommend despite other positive reviews. read more

I really wanted to like this place because I live close by. I went three times and will never go back. The first two times were okay. The things I didn't love then were the atmosphere. It was cold, and the lighting is terrible. There are TVs on. The second time, the tech repeatedly asked me if I was Asian (I am half) and asked if I spoke any Asian languages. Then she relayed this information to another tech, after which they proceeded to speak in their language at length. She also stopped my manicure to make calls on her cellphone. The last time was the final straw. I arrived 15 minutes early for my appointment, and they rushed me through picking my polish. Then she criticized my color choice. Why do you care? Lastly, the tech kept burning my fingers when using the dremel to remove my gel polish. I told her it hurt and kept pulling my hands back, but she just gripped harder! I asked her to dissolve the gel instead, and she kept saying she was almost done. I would not recommend this nail salon. read more

Ive heard good things about Hi Shine Nails so I figured I'd give it a try. I was told Van is the owner and she does a great job so ask for her. I did. When I sat down she barely spoke to me. She told me 2 different higher prices for acrylic and gel full set than were on the price board. I asked for the gel set and hoped the experience would get better. It didn't. She went so fast that it seemed like she didn't care at all how they were coming out. Barely spoke to me through the whole experience. And when she asked how they were coming out I told her a few things I didn't like and she just laughed! Then I picked out a color and she painted them a lighter one saying when they dried it would darken. It didn't. The nails were thick and unnatural looking. I was hugely disappointed. I will not go back. read more

I've come to this salon a few times and I'm always pleased. Van is so pleasant. This time, I made an appointment (they are always so busy- so I would highly recommend that!) and my mom and I got pedicures. We had to wait- but we were early for our appointments so that was expected. There is a huge selection of colors and I found a color that matched almost perfectly to the gel manicure I had already had from a few days before. I highly recommend this place to get a manicure or pedicure! read more

Passing through Holyoke for work, and I stopped in on a whim for a gel manicure. The staff fit me in right away, and we shared friendly conversation and I got a get manicure! Reasonably priced, and I'll definitely return if I'm ever in the area. read more

I called ahead to see if they could squeeze me in for a spa mani/pedi at about 6 but got a 6:30 appt on Saturday night. The other reviews said it was a busy salon so I planned ahead. I had a great experience with all the staff. My technician, Kim, was a real sweetheart. The pedicure chairs were decent but not the best as far as massage quality. The place was extremely clean. I was their last appointment so I thought they might rush me out of there but they were patient and made sure my nails were dry enough. read more