The nail tech did a great job with my nails and feet. My problem was with the front desk clerk and…read morethe blonde hair Asian owner male supervisor that was embarrassing his employee because he didn't speak Vietnamese. The Big black lady at the front desk will try to short change and up charge. Sketchy all around. Work on customer service learn how to count and hire better staff.

I normally go here to get my eyebrows waxed but today I walked in looking for a gel mani-pedi and…read morethey took me on the spot. My pedicure was nice; neat edges and shiny coat. Left me feet feeling super soft and moisturized. My gel manicure was also amazing; my nail tech paid closed attention to detail and focused on redoing my nail if it didn't look right. The atmosphere was super friendly, the owner was working hard checking customers in and out. She was kind and helped customers pick colors out. Everyone around was making conversation and it definitely makes me a returning customer!

This is my second time since they opened. I had made an appointment through Facebook Messenger…read morewhich was convenient and they were very responsive to my request of day and time. I arrived on the day and time of my appointment and was seated right away. I had a nice experience with the jelly pedicure-it was a really neat science project as well. The nail tech was too rough with the callus remover, the one that looks like a cheese grater, and ended up cutting me really badly. He was super apologetic and kept apologizing throughout my manicure. The gel manicure was fine at the time. What really put me off when paying with the manager is that he knew what happened to my foot and never offered any type of money off. The tech had talked me into a paraffin wax for my feet for $10, that would have been a nice freebie. I am not the type of person that would cause holy hell and expect more. The receptionist was very nice and put more anti bacterial on my foot and tended to it with more bandaids after I paid for my overpriced experience. THEN, about 2 hours later my thumb and pointer finger looked like the gel was melting off, it was coming off of the nail. I Facebook messaged them about what was happening and asked if I could go in first thing next day and was not responded to same day. The next day I decided to just show up to have the two nails fixed. I was told to go to same tech that performed the work the day prior. The manager didn't really show any empathy nor, did he ask about my foot. The tech was very nice and apologetic once again and did look at my foot. It looked a lot worse than when it happened. He fixed up my nails and sent me on my way. By the way, they responded to my FB messenger inquiry today, 2 days after I explained there was a problem. I have zero issue with the nail tech and again, mistakes happen. I feel as though the manager just cared about swiping my credit card before looking at my foot or showing any concern. Update: pedicure is still holding strong 5 days later, but the gel manicure did not fair so well. The top gel coat is peeling very badly.

1 stat because that's the lowest I could go I asked if they could do simple design they said…read moreyes then complained the whole time how it's too much they were extremely rude place gave bad juju terrible do not go told me to relax my hand while shaking it it was so bad here save yourself don't go

I love Beauty Nails. I have been going there for 2 1/2 yrs. Amy is the BEST. Amy and her sisters…read moreare so friendly. I always get my nails done so professionally and with lots of enthusiasm from Amy. All three ladies take there time with each and every client to make sure everyone is satisfied. If you want a Great Manicure or Pedicure call this salons for a Great Relaxing Time. Never will I go anywhere else.

Don't recommend coming here. Took them 2 hours to do acrylics and did them very badly. Vibe is bad…read more Payed 60 and ended up having to fix them on my own.

I drove by almost daily and decided it was time to come in. They are open on Sunday!!! I came on…read morefor a manicure and pedicure. Lalla is the owner, and she did my pedicure. Wilmarie took great care of me and my nails. Firstly, the care and time that was taken were superb. I wasn't rushed and got to enjoy the experience. Look at this color!!!! These are MY nails, no tips put on. They took the care with taking off the gel tips that I had on previously. Oh, and you can converse in English, Spanish, AND French!!! I have found my new nail salon. It's close by and so convenient.

Just a very nice little salon with really nice people and great service ! The owner was so sweet…read moreand relatable

I went to get a fill cause I have acrylics and one of them was coming off and the woman doing my…read morenails started pulling it off painfully and using a tool to cut it off. My nail broke and started bleeding from this and she drilled over my bloody nail so I ended up telling her I don't want her touching the nail anymore and to leave it alone since it was bleeding. She said she can go over it so she put the acrylic nail over my real nail showing that she could just do it anyway but I told her not to and she just put that nail back into the box after putting it on top of my bloody finger.

I went in for a pedicure with my boyfriend's sister and mom…read more The physical space I would rate one star. It is very unpleasant to be in. I was in a constant state of anxiety. It was completely cluttered with random decor statues and other mis-mashed items. The service I did receive and the quality of pedicure I would rate four stars. I definitely felt rushed in and out in my chair, but the attention to detail and how long my pedicure has lasted makes me give this review three stars rather than zero. The biggest frustration of my trip: my boyfriend's mom was told to leave the drying station for another customer to dry their nails, just after sitting down. It really ruined the trip. Also was obvious that the customer who paid more for gels and pedicure was getting treated higher than my boyfriend's mom. If you are going alone, wanting to not deal with the madness of the Holyoke Mall, along with saving a few bucks, then I would go here.

Very relaxing, peaceful environment and fine results! I would and have recommended this business to…read morefriends.

I started coming here a few months ago and am very pleased with the service. She is quick and…read moreefficient and typically gets me done within my lunch hour. She is very reasonably priced and very polite.

I think it's important to be discerning when you read reviews. Business owners not loving having…read moreyour poorly-behaved gaggle of children causing havoc in their place of business is on you. Your nail(s) coming off/chipping within 1-2 days is on you (they do the same exact thing for every customer--if you have very long naturals nails/acrylics, they will take more abuse, moisturize too often, take a shower soon after having your nails done, are generally hard on your nails, etc, your mani will not last long). That said, I have never, EVER had polish last as long as when I had them done from this place. I am very active & accept that my activities are not conducive to nail polish, so when they chip within 1-2 days, it doesn't bother me (I'm sorry, but ladies, they are JUST NAILS). I went downhill mountain biking at Thunder the day after I had these done & not one chip. They are beautiful and perfect still after 2 weeks. Make sure to make an appointment, as with any salon.

Love Hi-Shine nails! Everyone is so professional and accommodating to what you like. I have been…read moregoing there for years and would highly recommend them.

I've never felt so uncomfortable in a public establishment in my life. The girl who did my acrylic…read morefill only spoke to me once the entire 30 minutes I sat in front of her. She carried on a conversation with co-workers in their language while sharing pretzel bites with a young boy who was seemingly a co-workers child. At the same time I couldnt help but notice another nail tech who did not have a customer, sitting barefoot with her feet up on her work station while texting. Other than the environment my nails came out okay, at best... and on top of that i was changed $3.00 extra because i wanted them "as short as possible" and she had to file them down a little bit.... I would never go back! ...

I had service with Tammy table #8 and it went great!! She did what I asked and it looks beautiful…read more Price wise it was affordable compared with other salons in the area. I really enjoy my manicure and pedicure

Don't recommend they rushed my pedicure and over charged me and didn't even message my feet it says…read moreoutside $28 for a pedicure why charge me $40 and $10 for the ugliest French tip! All there products are dirty and don't look sanitary

For my first experience to a salon was really great & the work environment was very nice & I I was…read morevery happy with my service from one of the professional stylist Amanda for my Men's haircut. She was really good to me and I enjoyed her company & service.

Lovely Aveda Concept salon--not the noisy atmosphere as in most salons. This was a spa experience…read moreat reasonable price points. Safe, easily accessible parking. Color plus cut and glossing with Amanda--very pleased with the outcome! Booked another appointment for 5 weeks. The owner Michelle--was lovely. Highly recommended!