I was very specific when I went in for mani-pedi, I wanted to keep the length on my fingernails,…read morethey were long and healthy and that's why I wanted a manicure. She said she was just going to trim them, she cut over a 1/4" off then, after smoothing the edges, literally started grinding my nail surface! I wasn't getting acrylic nails, just polish. I also didn't see any of the tools coming out of sterilized packs. I won't go back and definitely can't recommend

I think it's important to be discerning when you read reviews. Business owners not loving having…read moreyour poorly-behaved gaggle of children causing havoc in their place of business is on you. Your nail(s) coming off/chipping within 1-2 days is on you (they do the same exact thing for every customer--if you have very long naturals nails/acrylics, they will take more abuse, moisturize too often, take a shower soon after having your nails done, are generally hard on your nails, etc, your mani will not last long). That said, I have never, EVER had polish last as long as when I had them done from this place. I am very active & accept that my activities are not conducive to nail polish, so when they chip within 1-2 days, it doesn't bother me (I'm sorry, but ladies, they are JUST NAILS). I went downhill mountain biking at Thunder the day after I had these done & not one chip. They are beautiful and perfect still after 2 weeks. Make sure to make an appointment, as with any salon.

I occasionally come to Sophia's Nail Care when I'm visiting family in Western Mass, and I really…read moreappreciate the convenience of having this service available in the Agawam area. I've had a few good experiences in the past, and I'm not someone who's particularly picky when it comes to my nails--I usually just need them to look clean and last a couple of weeks. Unfortunately, my most recent visit was really disappointing. They didn't have the pink/nude color I picked, nor the alternative I chose, and the end color was completely wrong. The dip manicure took nearly two hours, which made me miss a reservation I had afterward. Even worse, the end result just wasn't up to par. The dip powder was applied in at least five thick layers, making my nails look bulky and unnatural. The edges were sloppy, and there was visible residue left on my skin and around the nail beds for days. What was also crazy, is that the tech kept dumping way too much powder to coat them (using half the jar!!) and blowing it off in my direction. I was completely (I mean COMPLETELY) covered in dip powder that other customers stuck their fingers in by the end of the appointment. Now that I've left Massachusetts, the dip is already chipping and catching on things. It's frustrating because when you're traveling, sometimes you just need your nails to look decent until you get home--but this time, they didn't even meet that basic standard. I really want to continue supporting this business when I'm in town, but I hope management will consider providing additional training for their technicians. Attention to detail truly matters, and with a little more consistency, Sophia's could be a reliable spot. 2 stars because there aren't really any other options in the area. (Note: the photo with the red nails was taken a few years ago (I've had pretty good luck since then, but not this last time).

Maia is an amazing and I always leave satisfied and always get compliments on my nails! She is…read moretruly amazing. Everyone in the shop is nice it's clean, and an enjoyable experience!

Practical and easy. The thing I love about Lucky Nail is that, like most people, I am busy and tend…read moreto make poor choices with my nail maintenance. I am talking about hangnails caused by dry hands and poor cuticles, nails sraned and chipped from picking up acorns off the lawn, ingrown townails and callusy bunions. Fashionista, I am not, but that doesn't mean that a good pedicure and manicure shouldn't be a part of your care routine. Lucky Nails is able to accomodate my "how-about-right-now" schedule. They offer a thorough service in a clean space. Even if you will be watching HGTV while listening to Paula Abdul vs. a quiet atmosphere, you will feel welcomed by lively chat and friendly faces seen by every employee and customer alike.

Another great experience! I got a fill with gel tips. Vi did my nails she took her time to get it…read moreright. So relaxing that I almost fell asleep

I had to give a star because there's no -0... Thee worst place I've ever been to.My first time…read morecoming here was last week and They just be doing anything and overly charge you. expect a tip for half a job, I went in for a fill and the "tech" put builder glue over acrylic. my fill look as if I needed a fill over my refill it was terrible I had to go home and file my nails down and the paint job was if a 1st grader did it. 0/10 would not recommend coming here. This is an establishment for older people who don't care too much about how their nails look or for a regular manicure. The owner is unprofessional as well. I would never step foot in here again. I had a better chance of my dog giving me a fill in. Horrible. The ratings are definitely their family because there's no way they are still open with that much stars. close up shop thank you.

Went here for a pedicure which was pretty good if not pricey. I asked for a full set which I would…read morehave assumed meant acrylics using premade tips. What I got is something I've never had before and came out pretty terrible in my opinion. A gel was used with a piece of paper to shape each nail. I paid $90 plus tip for these lumpy misshaped witch claws. I was hoping for classy, coffin French tips. Had to ask for reshaping a few times because the nails were all lopsided and pointing in different directions, until another tech came in to try to salvage. I'm due for a fill, it being 2 weeks later, but not sure if I would give this salon another try. It looks like I let my nephew learn how to do acrylics and let him have at it, and I'm frankly embarrassed and hiding my hands. The only positive feedback is that these things are NOT coming off or lifting up. If I could get the same seal to the nail with pretty nails I would go back every time.

Andy was AMAZING!!!! took his time and paid attention to exactly what I wanted! definitely going to…read morego back to him!!!

I have been going here for years . I love this salon. My nails always come out great .my nails are…read morestronger,I worked with barrels of golf balls for years and even with digging in the barrels of golf balls they still did not break . big thumbs up to the staff.

I have been visiting Sophy's for 10+ years. All of the girls are skilled and learn new techniques &…read morespecialties. I always feel rejuvenated upon leaving. Everybody is super kind & welcoming. My nails always look fresh. Even though I'm super hard on my hands, my nails always hold up over two weeks.. sometimes into three+ This is the only place I come regularly.

Great salon, spotlessly clean. I have been going there for years. Full staffed and easy to get an…read moreappointment.

Lan, nail tech #13 NEVER disappoints. I've been going to her for 2 years now and she knows exactly…read morewhat I like. I come in and show her a design and she does it without failing, if not better. Always gets the shape right and length on point. Only place and technician I trust with my nails

Amazing job! Just moved into the area and was so nervous about finding a place since all the…read morereviews around this area seemed mediocre. First time here, I got a full set of acrylic nails and I'll definitely be back. The shop was clean and the ladies (employees and clients) were all so kind. Such a nice area!

I love getting pedicures here! The staff are amazing. Great every time I go. The atmosphere is…read morequiet and relaxing.

Tried the mani-pedi here. They were very friendly. I have to say, not the best work I have had…read morethough. The actual clipping and shaping was fine. The polish was thin, poorly applied,and didn't last even one day. Probably will go back to my Enfield nail salon next time, or I will bring my own polish.