I have been following this family from Ludlow to Boston Rd in Springfield for many years. I have…read moresince moved away from the area but I'm completely thinking of going back to them. Their staff is always professional and their salon offered a comfortable and relaxing setting. I highly recommend this salon!

I tried this place a few times. They wrecked my nails (hands and feet) when they removed my gel. I…read morewish I realized before I went back, as it will take time to regrow and strengthen again.

This place is honestly one of my favorite places to be. The people that work there are kind, fun,…read moreand do such a great job. The pedicures are lovely and comforting, and everything is super clean. They also do nail art, and always have fun new colors. No one tries to upsell you, or give you anything you don't want. You never feel like you're just a number there.

professional service, friendly atmosphere! Definitely worth the wait as they are short staffed but…read morebring excellence to each client.

First time visiting this shop. I had no appointment and they took me right away for a fill and…read morepedicure. I got the callus remover pedicure and a gel fill. The pedicure was outstanding and my nail fill looks beautiful. I am very pleased and will be back to see them!

Three visits, one fabulous, two painful disappointments (literally -filing was rough/painful)…read morethought it was a fluke ,I tried again.. and nope. That's my last visit!

Happy Nails always makes me HAPPY! They have wonderful and friendly staff! It's always a pleasure!…read more FANG is one of the BEST !!!

I'm visiting from out of town and found this on Yelp. I was able to walk in and the pedicure I…read morereceived was great! Deluxe pedi with gel was $80 which is close to what I'm used to. Cash tips only, but there is an ATM on site.

My sister and I decided to try this place today. We got to the place at 930am, as that is what…read moreGoogle listed as the opening time. We quickly realized they opened at 10 am. We were the only ones in the salon and were taken right away. We did ask for up-front pricing, which we were told with no issue. The establishment is beautiful and clean. I got a regular pedi and gel mani. Lots of colors to choose from and easy selection. The pedi chairs are high-end, and if you are a big gal, like me, they will be a snug fit. My basic pedi was over 45 mins long, and Cathy did a great job! I really was impressed with the detail, and my toe nails looked cute! I then sat for my gel mani and looked over to notice my sister was still being filed on a gel full set. Mind you, the nails were short and square, nothing crazy. The manicure water was cold but all other parts of the manicure were very nice. Again, Cathy did a good job! The lady working on my sister was still filing, and I heard my sister say there were issues. The manager Steve had to come over to finish the job. Start to finish, we were there for over 2 hours. They gave us a 40% discount each, which was a nice surprise! I'm giving 3 stars for the issues that my sister experienced and the cold water. While Steve did fix her nails, the person that was doing them originally was very much needing more training. Overall, it was a good experience, and need to work through the hiccups of opening a new location.

Unfortunately, my experience was disappointing. I called ahead and made an appointment for 5:00 PM…read more Later, a staff member called and said they would be closing early because of the holiday, but told me that 4:30 PM would still work and asked me to come earlier. I adjusted my schedule and drove there, but when I arrived, there were still people inside and I was told the salon was closed. This showed a lack of clear scheduling policies and consideration for customers' time. Clients may drive a long distance based on the information provided, so accurate communication and professionalism are important. I hope they improve their appointment management and customer service in the future.

This has been my nail spot for years. Their services are always on point. Over the years, they have…read moreupdated their pedicure chairs and the quality of the massage chairs, too. They could use some updating to the inside of the place, but it seems they have done the best they can over time. New polishes and services, etc. I have always enjoyed coming here. Great customer service as well. As soon as you walk in, someone says hello and asks how they can help. :)

I highly recommend this nail salon. The cleanliness is great as is the variety of nail services…read moreand nail products. The prices are quite fair. They do take walk-ins but are very easy to make appointments with also. I have not ever felt rushed nor have I had a bad experience. The salon is comfortable with a TV and several live plants. The staff is calm, attentive and professional. The end result is always good.

Very professional, very clean. My appointment started right on time. I was very happy, and plan to…read morereturn soon.

Went here for a pedicure which was pretty good if not pricey. I asked for a full set which I would…read morehave assumed meant acrylics using premade tips. What I got is something I've never had before and came out pretty terrible in my opinion. A gel was used with a piece of paper to shape each nail. I paid $90 plus tip for these lumpy misshaped witch claws. I was hoping for classy, coffin French tips. Had to ask for reshaping a few times because the nails were all lopsided and pointing in different directions, until another tech came in to try to salvage. I'm due for a fill, it being 2 weeks later, but not sure if I would give this salon another try. It looks like I let my nephew learn how to do acrylics and let him have at it, and I'm frankly embarrassed and hiding my hands. The only positive feedback is that these things are NOT coming off or lifting up. If I could get the same seal to the nail with pretty nails I would go back every time.

I really, really wanted to like this nail salon, as their pricing is good. However, my first two…read moretimes in the salon I noticed a strange and unpleasant odor. It was gaggy. Also, it took 1 1/2 hours for a fill. That is a LONG time! My third visit was my last - the quality of the work is THE WORST I have ever had! The photos were taken 5 days after my fill. Sooo sad!!!!

The atmosphere of this nail salon was very welcoming and clean. The store owner greeted me politely…read moreand asked me to pick a nail color from his nail color chart. The nail technician had great service where they painted and draw the nail art of what I wanted. I liked the Korean nail trend in which is a heart French nail. I loved the quality of their acrylic gel that they used over my nails. I would be coming here more often for special occasions to do my nails. Their price for a set of nails was very reasonable.

Love it here! Come here every 2-4 weeks to get my nails done and I always leave happily! They pay…read moregreat attention to you and make sure you are happy with that you want! I recommend this salon to everyone who mentions getting their nails done!

Great service for pedicures today. My nail tech was Tom and he took his time, great massage and…read morenail cleaning. Everything seemed clean, not rushed, and very likable personalities. My daughter also wanted to leave a review below: Oh my goodness this place was so beautiful! My nail technician was Sheila and I loved her! I do recommend this place in the plaza!

i know i got a pretty simple design but i hope this review is helpful for anyone thats thinking…read moreabout going here. it was my second time being here and oh my god, all the errors from the first time i visited were all fixed thanks to Jenny! i made sure to tell her how much of an amazing job she did, i was in and out in about 25 mins or so, i didnt care about the time it took since im very patient but i was surprised at how quick i was out of there. she was fast and she did everything with care and was very neat with everything. thank you Jenny, i was a little iffy on returning to this nail salon but after today, you made me want to keep coming back! [first visit; almost all of my nails were different lengths, a little too thick to the point where it was uncomfortable & were a little bulky underneath the nail part]

very relaxing and peaceful:) thank you sophy my nails look amazing and jennie is the bomb as wellread more